W Chicago - City Center

  • 172 West Adams Street
  • Chicago,
  • Illinois
  • 60603-3604
  • Estados Unidos
  • Mapa

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Política de edad mínima

Ten en cuenta que los huéspedes deben ser mayores de 21 años para poder registrarse y pasar la noche en el hotel.

Rated 3.6 out of 5 by 364 reviewers.
Rated 5 out of 5 by Excellent hotel in a great area The W Chicago city center is centrally located to explore the city and upon arrival we were met with a friendly greeting. Check in was quick and our room had more than enough room for the three nights we were there. The bar and overall atmosphere of the hotel is chilled and relaxed. Another great stay at a W hotel. September 18, 2013
Rated 3 out of 5 by could do better for Platinum guests First time visit, good location, arrived late so not sure how full the hotel was. Got one of tiniest rooms in a long time, and one that was facing the subway tracks so every few minutes heard the sound of the subway coming by. OK maybe we are spoiled as Platinum guests but believe the hotel could have done better. December 8, 2012
Rated 5 out of 5 by Fantastic Hotel Great hotel for a short weekend vacation. Always have been a fan of the W Hotels and this one met my expectations as well. Debated between this and the W Lakeshore in Chicago. Ended up staying here and was easily in walking distance to many area amenities. Will be trying the Lakeshore on my next visit! October 14, 2013
Rated 5 out of 5 by Fabulous Staff! W - Chicago City Center staff was excellent. My very early check-in was handled nicely. The bartender was knowledgeable and very friendly. Be warned: The elevators are a little on the strange side. The room met with my expectations. I do however, prefer a walk-in shower. Overall: I will be staying here again. September 17, 2012
Rated 5 out of 5 by Perfect Birthday Weekend Away!!! I just have to say Thank You to Eden (My W Concierge), She went the extra “Magnificent Mile” to ensure our stay was a perfect 10!! She provided wonderful suggestions on things to do…The Architectural Cocktail Tour she set up was amazing!!!...We will defiantly be back because of her!!!! We loved the W hotel!! October 3, 2012
Rated 4 out of 5 by Swanky Hotel The W is so beautiful and smells amazing. I could always spot the hotel from down the street, the building is lit up in purple. I thought the staff was super friendly except the front desk personnel. They were cold and lacked personality (very blank face). Other than that my stay was great :) Thanks W Hotel March 20, 2013
Rated 3 out of 5 by Needs improvement The check-in & check-out personnel need to be better trained. There was a lot of confusion during these stages of the stay. Also, these persons don't make you feel welcomed, but it seems like they frustrated with the registration system, which shows in their interactions with customers. October 14, 2013
Rated 5 out of 5 by downtown overnight Have stayed here before and very pleased with the facility and staff. February 5, 2014
Rated 5 out of 5 Excellent stay again! This is the second time I have stayed at this location. I live in LA and travel through Chicago a few times a year and make a point to stay here. Super clean, amazing enviroment, awesome rooms, andd super friendly employees. Thank you for such a great experience. You never let me down. September 6, 2012
Rated 3 out of 5 by W Chicago - good location, old building This hotel is in a great location and service was impeccable. However, I was a bit disappointed in the small rooms. My room basically looked into a brick courtyard. Also no pool. I should have verified before booking, but assumed from staying at other W hotels that a pool is standard. April 26, 2013
Rated 2 out of 5 by W OK very loud lobby - you cannot have a decent conversation above the music room service was OK, although missed one of my orders completely. limited menu. wanted service rather than a 500 point credit, but didn't get service so had to choice but to get the points. mediocre service October 27, 2012
Rated 5 out of 5 by Classy Hotel Great service Modern well-appointed room Only criticism is small closets January 30, 2014
Rated 5 out of 5 by I love this place. I didn't get his name but the "stylist" who came to touch up the room was very funny and cordial. He gave us information about where to hang out on our little zip trip to Chicago. The entire staff makes you fell like the most important person in the building. I love it!!!! April 10, 2013
Rated 5 out of 5 by Great staff and room The staff was extremely friendly from the car valets to my room service waiter. Bill at the Front Desk (I think that was his name) was great: very efficient with the check-in and very willing to answer my questions. My room was great, and the bed was extremely comfy. August 12, 2013
Rated 2 out of 5 by Nice hotel that needs work I had a good experience at this hotel, but it was nothing special. First of all, an "upgraded" room is considered to be a handicap room with a shower that can barely fit one adult. Since I had realized the shower issue after I had already unpacked 2 weeks worth of luggage, I didn't feel like switching rooms. The first night I was there, the heat did not work (mind you it was -5 degrees in Chicago that night before windchill), and maintenance instructed me to turn off my heat. Needless to say my heat was not fixed until several days later. I have stayed in rooms at this hotel which the TV is on a different wall completely on the other side of the room from the beds... what is that about? Is it that hard to set it up so the TVs are in front of the beds? No one is going to watch TV only at their desk during their stay. And the Olympics had started that week! Also, the gym is just terrible - the main piece of equipment they have was broken and only 3 treadmills. I'm sorry but this is just not enough for a hotel with a ton of foot traffic in Chicago's financial district. The hotel should also consider getting DRESSERS. I don't think this is a far-fetched thing to ask for AT A HOTEL. I basically lived half out of my suitcase and half out of my closet for 2 weeks, with no dresser and no mini-fridge. The W hotel needs to relax on looking trendy, and concentrate more on providing things guests ACTUALLY need. February 15, 2014
Rated 5 out of 5 by Stay here if you're looking for something different! W Chicago City Center is a very unique hotel. The staff is outstanding - very friendly and extremely helpful. The "Whatever, Whenever" service is something you won't experience anywhere else. Stay here if you are looking for something different from the norm. April 2, 2013
Rated 5 out of 5 by Clean Friendly Wonderful from the time Ernesto took my car check in friendly and fast Private party in the great room and the coordinator was WONDERFUL and accomidating great experience I've had in a long time!!! December 16, 2013
Rated 4 out of 5 by Gorgeous Property This is one of the most beautiful Ws. The service was excellent, especially in the lobby where serves took care of us even though we weren't in either bar. Was disappointed by lack of upgrade on a slow Thursday, but otherwise a fantastic night in Chicago. March 16, 2012
Rated 3 out of 5 by Great concierge team W Chicago has a great concierge team. They introduced me to a slew of great food and activities in the Chicago area and even mapped out a good doable tour of the city (since I only had my weekends to do so). Thanks for being my tripadvisor during my stay. May 22, 2012
Rated 4 out of 5 by Great staff I really adore the staff here, but my room was substandard with a bathtub falling apart. The staff did everything they could and responded to what they could respond to. They remember me every time I come and I really think they are top notch. December 21, 2011
Rated 4 out of 5 by Clean, but small The employees were excellent. The room was very clean, but small. January 20, 2014
Rated 3 out of 5 by Good location very loud! Great location - close to Union Station, Willis Tower, Art History Museum and public transportation. Stayed in a suite and the room was VERY loud! Could hear the EL running all night and early morning! Needs better sound insolation December 29, 2012
Rated 3 out of 5 by Good biz location This W has a gr8 location but room was small and noisy. Just an old, converted apt bldg or hotel. First room had no wi-FI service but staff was very good about moving me at 2:00 am. Good bar scene, especially for early in the week. May 7, 2012
Rated 4 out of 5 by very nice Very nice hotel in financial district - very quiet part of town on weekends - many businesses/restaurants open weekdays only. Superb concierge service! "Wonderful" room indeed wonderful. Exceptionally helpful and friendly staff. May 29, 2012
Rated 3 out of 5 by Hotel Stay The hotel met all the basic requirements I expect out of a hotel, but overall the W City Center is a dated hotel that doesn't compare to the other W hotel branches and especially the other hotels in the city for the same value. June 1, 2012
Rated 4 out of 5 by Cool Hotel This hotel blends good amenities with a great vibe. Parking rate is over-the-top at $60/day, but otherwise we enjoyed our stay and liked what the hotel had to offer. December 9, 2013
Rated 4 out of 5 by Great city hotel; some rooms are noisy I've stayed at this hotel few times. High quality facility meeting all expectations. Rooms look brand new and stylish. However, you need to be careful about room selection. Rooms facing the L (train) tend to get very noisy. December 6, 2011
Rated 4 out of 5 by Super clean rooms! We were so impressed by the decor of the hotel, but the cleanliness of the rooms was outstanding . The bathroom was impeccable right down to the ceiling vent . Love the bliss products too! Will definitely be visiting again. February 19, 2013
Rated 4 out of 5 by Good Hotel W is a good place to stay, although a bit on the expensive side despite the availability of other similar level hotels around Michigan Ave. Rooms are smaller than your average hotel, so be sure not to book a standard room. February 26, 2013
Rated 5 out of 5 by Great and will be back! Great hotel! I'll definitely be back. TK is a great asset to this hotel. She helped guide my sister and I to the best restuarant I've been to in YEARS! Staff was great and very helpful and the room was very clean. September 7, 2012
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