Rated 5 out of 5 by jasmine1120 Very Recommendable
Convenient Location / Great Facilities / Good service. Love to stay :))
December 5, 2013
Rated 5 out of 5 W Hong Kong, Prepare to be amazed !
It's coming home, it's family, it's heart warming, it's welcoming, it's amazing, it's authentic, it's refreshing and energizing, it's delicious....
It make me looking forward my travels.
December 20, 2013
Rated 5 out of 5 by HFB2012 great stay
It was our first time in a W Hotel and the W Hong Kong, Kowloon West exceeded all our expectations. Great location, excellent facilities and very friendly and supportive staff.
Only one down side - the storage facilities in the room are very limited, so we had partly to live out of a suitcase. We stayed in a corner suite with breath taking views - great recognition of my life time platinum status.
Thanks to all the staff we had a great week.
December 14, 2013
Rated 5 out of 5 by mtb13 地点实在是太方便了
November 26, 2013
Rated 4 out of 5 by Therax72 My Stay at W Hong Kong
I know this Hotel and the standard is very high. The people of the staff (not everybody, but in general) are very kind and helpful. I would like to mention Sammy from SPG Welcome that was very helpfull in many different situation. The SPA and the Fitness area are very nice and well equipped. Teh Swimming pool is stunning, at 76th floor. The Hotel is very W style, so for people who like it that way. My comment is anyway positive. I was happy about my stay.
December 5, 2013
Rated 3 out of 5 by Cons69 NO SPECIAL WELCOME
NO RECOGNITION OF MY PLATINUM STATUS... NO COMPLIMENTARY FRUIT PLATE OR SPECIAL WELCOME AT FRONT DESK.
DID NOT RECEIVE 15% DISCOUNT ON MEALS IN HOTEL
December 3, 2013
Rated 1 out of 5 by Noel WOW - I would expect more from this hotel.....
I just arrived at this hotel and used a suite upgrade....I arrived at 4:30pm and was told that my room was not ready. Really? At 4:30? I asked to see a superviser....I went to the hotel bar to read the paper while my room was available. No superviser came for over 30 mins. Also, my room was still not available. I NEVER complain but this was getting a little out of hand. After over 45 mins of waiting, I was approached by the "welcome relations manager" - I expressed my disappointment...but really nothing came of the situation. To top it all off - I arrived in my room to find that the mini bar was not replenished (meaning that I probably would be charged if I didn't call to get this replaced) and my TV didn't work. I'm staying for 2 days...let's see how this vacation will end up....but I can say that I'm not impressed. Again, I'm not one to complain, but as a Platinum member, i would expect more. Plus, the very fact that I'm taking time out of my day to write this shows my displeasure.
June 14, 2012
Rated 3 out of 5 by keithxyx W hk
Room poor, holes in curtains.
Breakfast service like a Motorway service station
December 2, 2013