Rated 3.2 out of 5 by 331
Rated 5 out of 5 by ZSUNY New Years in New Orleans
Loved everything about this hotel. Trendy, comfortable and friendly.
Rated 5 out of 5 by irontraveler Impressive design and function
When I walked and saw the Lobby I was expecting just impressive design but no function. I was very impressed that this hotel has both. Everything was functional and easy to get to, yet everything about the hotel was cool. The Whenever/Wherever staff was awesome and really was so nice about every request.
Rated 5 out of 5 by jchcoop Great place and close to everything
Work on the internest connection. everytime you were away internet for a small amount of time, you would have to reconnect using the passcode. Should be able to stay connect or have internet recognize the code. Otherwise, everything was wonderful, thanks.
Rated 5 out of 5 by Tombert69 Nice place, but I wish you had smoking rooms
Everything was fine about my stay, except that all the rooms are non-smoking, so the only place to go for a smoke was outside into the unusually cold and wet. Kind of makes it hard to be able to truly relax. I know quality hotels with smoking rooms are becoming harder to find, but I will continue to seek them out when I can and patronize those places over and over.
Rated 5 out of 5 by localguest0314 Great service
Lindsay at the front desk was fantastic and location was perfect! The overall service by all associates was excellent. Although the bathrooms are a bit dated, the service outpaced other hotels in the area based on my experience.
Rated 5 out of 5 by Venturinij Service, Service, Service
The review title says it all. What the W lacks in features (rooms) it over compensates for in service. I frequent this hotel for two reasons: 1. Location to downtown, CBD, and of course Bourbon St... and the 2. the service. The members at this hotel from the doormen to the welcome ambassador are top notch. They are respectful, outgoing and always looking for a way to help. I've already booked my next trip and despite the many choices in the area (and I have stayed at 4 others) this is my favorite.
Rated 5 out of 5 by Ernie52 This hotel was great!
The hotel was very welcoming, with both decor and staff. Very clean, modern hotel. Staff is most curtious and helpful in everyway. Everything ran efficiently! Would definately recommend this hotel and would stay here again.
Rated 5 out of 5 by Imaperfectionist Excellent stay
Hotel was very short staffed due to severe weather but those that were there did a wonderful job of accommodating us and taking care of us! Very much appreciated (the hot cocoa was a special touch)!