Rated 4.7 out of 5 by 46
Rated 5 out of 5 by GY37 完美的W Hotels
Rated 5 out of 5 by pu19 非常漂亮的酒店，但早餐、公共泳池和沙滩较弱
Rated 5 out of 5 by Sting79 Great Getaway
It was a pleasure to stay within the W Retreat at Koh Samui.
Rated 5 out of 5 by NobBKK Stunning view, excellence service
I stayed in Ocean View Escape Villa for 2 nights, the villa is big, clean and has very nice ocean view. In-room entertainment system is really good.
Other hotel facilities are very great, well design to fit with the ocean view especially the lobby and woobar.
All staff is well trained, they are very nice to all guest.
Breakfast's quality cannot compare to the dinner's at Namu.
Rated 5 out of 5 by Tugboat Perfect getaway
Spent 6 nights celebrating our wedding anniversary. Enjoyed how very relaxing to have our own little private retreat overlooking the beautiful sea and surrounded by the tropical jungle. W Insiders, The Kitchen Table staff and Welcome staff couldn't have been more helpful in meeting our desires. Definitely will have to make a return visit.
Rated 5 out of 5 by simonykh Good design and good feeking
This hotel has a good design. Room that makes you feel like your home. Staff are good. Everything are good.
Rated 5 out of 5 by seelark Beautiful Resort with High Quality Service
My husband and I stayed at this resort for our first wedding anniversary. First of all, the room was OUTSTANDING, the design and scenery breathtaking, the staff cordial and attentive (everyone from waitstaff to security guards), and the guest services management made it a point to introduce themselves and talk with the guests.
All this exceeded our high expectations. Then, we had an unfortunate scooter accident on the island (not related to the hotel, just out on our own sightseeing). Getting injured in a foreign country is scary, not knowing who to consult, we called the hotel. The hotel guest managers met us at the hospital and overall just helped us stay calm and supported us throughout the ordeal. This was more than I ever expected from a resort and we remain so grateful for the concern and care from the staff. The resort itself is beautiful but the people there make the experience unique. Big thanks to Nick, Gene, Tom, and Robert - you will be forever in our hearts! We hope to come back again.
Rated 5 out of 5 by meimei1024 Service is very good
Service is very good
However, the rooms are too many mosquitoes
Mosquito coils on the first day after use, there is no supplement
Other services are good