Rated 4.1 out of 5 by 135
Rated 5 out of 5 by Wendy925 i'll be back
My new favorite place to stay in NY thanks to the wonderful people at this hotel, especially those in loss prevention who helped me so much when I discovered I had left my purse at a restaurant the previous night. Definately customer service like I have never experienced. I cannot thank the staff enough, including Dante, who helped ensure I got to my meeting on time.
Rated 5 out of 5 by Mick1521 Very accommodating staff.
The staff at The W met our every need and expectation. The accommodations were very comfortable and had every amenity we could desire. This will definitely require a repeat visit. We'd like to come back down once the 9/11 museum opens next spring. We didn't realize just how close the hotel was to it and made sure to visit the memorial before we left the city.
Rated 5 out of 5 by AJR1 Excellent Hotel
Just came back from a stay at the W Downtown for the NYC marathon.
The hotel is a short walk away from the Staten Island ferry - so ideal to get to the start.
Great location - easy to go uptown.
Very moving view from the rooms across to the 9/11 memorial too.
Special thanks to Robert Rozko, the Concierge, for looking after us and providing some excellent tips on where to go!!
Overall a great city stay.
Rated 5 out of 5 by ma4t Amazing views and better staff
I think it's the hotel with the best value for money in NY. Like all the W Hotels, the modern design is one of the best features of the hotel. Although it's location isn't close to most of main tourist attractions of the city, in a few minutes you can be in Times Square or Central Park either with the subway or with the Accura service. Without doubt, the best feature of this hotel is the view from their rooms, especially those with views to the new One World Trade Centre tower. Finally I would like to remark the professionalism of the staff
Rated 5 out of 5 by Keith53 Awesome hotel
This hotel was awesome. Great facility, great location and GREAT PEOPLE!
Rated 5 out of 5 by Rolandor50 Great Hotel in NYC
Great location. The best ambiance. Awesome decoration
Rated 5 out of 5 by LindaTheRealtor Simply Fabulous!!
What an awesome experience! This was our 1st time staying at a W hotel & it certainly won't be our last. This was the most accommodating hotel that my husband & I have ever stayed at. The staff was very friendly, courteous, & exceeded our expectations w/ service! Our boys (1 in college-1 senior in HS) don't want to hang with us much anymore---so my husband & I are reacquainting with each other & want to do some traveling We've been to all of our sons football games, parent teacher conferences, school "stuff", track meets-----we never missed anything!!. We will be going to Miami after football season & plan on staying at the W Hotel in Miami Beach & enjoying "our life" again!!
Rated 5 out of 5 by Archie1234 cool!
chic and awesome. perfect for Manhattan!