Rated 5 out of 5 by Naverl A rewarding experience
The hotel design is quite beautiful. I really liked the high tech features of the hotel & my room. A tablet that's docked on the night stand controls everything. A nifty feature is that upon entering the room there's a slot right by the door to dock your room key and that activates the lighting. The bathroom had a separate tub and shower that were very fun to use for freshening up after a busy day of vacationing. I really enjoyed the limo service via a Mercedes Benz S class, Wow! My favorite part of my stay hands down was the staff. They used every opportunity to provide exceptional service no matter how small or large and the food at The Kitchen Table restaurant was very good! I'll definitely stay here again on my next visit to Bangkok. Shout out to Pla at the Spa for a great Thai massage & Mod at The Kitchen Table: you two beauties were great!
May 19, 2016
Rated 5 out of 5 by Felo Luxurious and comfortable
That was the best bed I've ever slept on!!
May 17, 2016
Rated 5 out of 5 by princessc Loved it! but...
Everything is as good as W could be, i just cannot conplain, everyone is nice and good looking and the hotel is so trendy.
But there is 2 things i wanted to mention during my stay. I took my 2 year old girl with me for the trip, she is short about 80cm and the height of the desk is just right up to her eye. She hit her head with the very very sharp angle, 1 cm next to her eye, i was terrified but lucky it is not heavily injured. So i told the front desk about this incident, and asked for corner protector for the sharp angles. This was all done after we return from dinner. So i felt cared and more comfortable.
Second thing was i requested for the baby pillow which my daughter had used during our stay. Before we check out i found there was a big blood stain inside the pillow, which i felt a bit disgusting.
Other than this 2 issue regarding infant, everything is just excellent.
May 14, 2016
Rated 5 out of 5 by Loiloi Great hotel in business district
This is a great hotel - very yummy cocktails . Not in the typical tourist areas of bkk so don't expect to shop nearby. However great to be away from everyone else n there r a few great brunch venues nearby!
May 2, 2016
Rated 5 out of 5 by Zach516 Great Hotel
I was only at the W hotel a short time, however my experience was fantastic one. Everything from the staff, the hotel room, the grounds was superb.
May 1, 2016
Rated 5 out of 5 by JaniceL Excellent
We had a short stay at W, just one night, However we enjoyed our stay very much. All reception and concierge staff were very helpful. Concierge staff helped us to follow up our lost luggage, update us from time to time, and even call us to follow up if we have receive the luggage after we have checked out. Thank you so much! we will definitely recommend this hotel to others. room#2017.
April 27, 2016
Rated 5 out of 5 by Key2903 Chic stay and cool music with the great atmosphere.
Really enjoy my staying with you a lot. Wishing all the best for all W branch in the world.
April 27, 2016
Rated 5 out of 5 by Shin32 Complimentary speacial requested...
It was awesome special requested complimentary. Best service, staffs remember very helpful and friendly.
I will definitely going back to this hotel again..
April 18, 2016
Rated 2 out of 5 by Rickkuo everthing was ok except we were locked outside the room
Breakfast is nice, but the cost is higher. Room is clean, comfortable and well-designed. Location is convenience since it's near BTS. Actually, everything was ok except we were locked outside the room when we returned from our breakfast since the room card reader got the problem.
April 18, 2016
Rated 5 out of 5 by DTChronicles Exploring Bangkok
I stayed at the W Bangkok for 4 days. Hotel is very modern, clean, and conveniently located. Service is impeccable and the staff truly goes above and beyond to make guest comfortable. Great food and entertainment options are walking distance from the hotel. The W insider concierge were amazing. And the greeter "Pong" was very welcoming and pleasant daily.
April 3, 2016
Rated 4 out of 5 by Jeey disappointing pad thai, indecent guests, absent of tiny surprises
ordered chicken pad thai, costly but the taste was worse than street food - the noodle sauce was too thick and doesn't taste good
quiet prime location, good and bad, no street food / stalls nearby and it's almost impossible to grab night snacks around the area without taking a ride
saw PRC mainland chinese guests wear nothing but his swimming pants in the lift, one rub his toes at the lobby, urgh! totally affects the W Hotel's image, fairly speaking, that's not W Hotel's problem, but it does affect my choice of hotel on my forthcoming travelling plan
tear and wear at the bathroom, perhaps small renovation or touchup would be needed
some W Hotels of other countries give tiny surprises in the room (as we saw reviews on the net), we were so anticipated, disappointed that we have none
small pool, can hardly swim, just good for grabbing a drink
LGBT friendly, can see from their choice of staffs, bravo!
March 30, 2016
Rated 4 out of 5 by Richinsf Great Stay
Best W I have stayed in. A little out of the way from the Airport but easy to get around once there.
March 5, 2016
Rated 5 out of 5 by Verified Reviewer You can expect fun beyond normal
The service from Front dest and Concierge was excellent, specially the front dest staff in charge of me was very professional. But I hope the staffs in the Woo Bar should be more trained so that they watch out their guests to catch what they want to ask during whatever the staffs are doing.
March 3, 2016
Rated 5 out of 5 by Ben141178 Wow Perfect Stay
That was a Perfect Stay ! Everething was Exellent !
February 25, 2016
Rated 5 out of 5 by Jayyu Excellent concierge and excellent property
My stay here was excellent - room was comfortable, breakfast was delicious, and the concierge went above and beyond in helping me find my way around Bangkok.
January 31, 2016
Rated 5 out of 5 by Schumi12 Amazing Hotel! World Class!!!
Stayed here for 3 nights, overall excellent! From the door to the room and to the restaurant World Class! Ive been to many 5 star hotels but this is the one I will never forget. Staffs are very attentive specially in the restaurant (kitchen table). I highly recommend thia hotel.
January 31, 2016
Rated 5 out of 5 by Mark66 Always a pleasure to stay
Stayed her many times, always have the staff recognize me which makes it feel like home. Great hotel and decor. Bar is huge, food in the hotel is excellent.
January 9, 2016
Rated 2 out of 5 by AustinScott W is for Whatever
The problem with the W Bangkok is that Whatever, Whenever ignores the pronoun Whatever, and instead uses the indifferent interject, "Whatever", that is often accompanied by a shrug of the shoulders. Here, "whatever" is equal to the Thai expression of 'mai pen rai'. I've stayed at the W Bangkok several times. As much as I enjoy W properties, I won't be staying here again, left to deal with uneven staff & management. The importance of good service cannot be overstated. It was therefore unfortunate that, on several occasions, I needed to seek the assistance of management to correct and fix issues. This is ongoing and makes for a rather tedious affair. I have requested, since my stay in October (!), for final & corrected invoices to be emailed to me. I've yet to receive any. I've also made it clear, multiple times, that I wish to communicate with the GM. One would imagine, incorrectly, that this would be brought to her attention. Since the W Bangkok chooses to exercise it's indifference in having me as a guest, I will not be a guest there when I return to the city in February.
January 5, 2016
Rated 2 out of 5 by KenZhu85 Stylish hotel but bad service
I have been to this hotel twice. For the second time, it was new year of 2016. And the hotel management is terrible.
I arrived after 3:00 and I was told that there is no room available for me for the next 30 minutes. as a P100 member, I don't think this is acceptable since the request should be prioritised. This is not end of the story. since there is no room available, I had to leave the luggage at front desk. I was asking for a tag and the reception said no need. when I finally got a room, front desk doesn't know where is my luggage and then they said it is on the way to my room already. Then I waited in my room for 30 minutes and I have to call to check my luggage status. The most horrible thing hadn't come yet. After I stay in the room for about 1 hour, another young couple literally use their room key opened the door and came in. The reception assigned my room to someone else!!!!!!!! I was lucky that I was not in middle of taking shower or something. This is a very horrible experience.
January 3, 2016
Rated 5 out of 5 by Flyingtailor I really like this hotel
When I first drove in seeing the beautiful entrance of the old house and the W hotel quite impressive.
We where given a nice room again no door to my crapper just a curtain can understand that. But all can be forgiven great service and an amazing breakfast. And I cant stress the service was really really good.
December 20, 2015
Rated 5 out of 5 by MarcoCobos Great service and facilities in Silom, Bangkok
Great service and facilities in Silom, Bangkok.
December 7, 2015
Rated 1 out of 5 by bench73 No recognition for SPG Platinum members
This was the first time I used Suite Night Awards. I also invited 2 of my colleagues to stay at the same hotel. The room upgrade they provided was worse than the regular upgrade that gave to my colleague who just turned SPG Gold and had check-in a day earlier. Though I was happy for my colleague, the hotel didn't offer any other benefits except a token gift at check-in. This hotel has a funny way of showing loyalty to their loyal guests.
November 23, 2015
Rated 5 out of 5 by JY1959 Awesome Hotel
The W Bankok was an excellent experience. they stick to there slogan WHATEVER WHENEVER. room was great. Staff was awesome. truly enjoyed my stay.
November 23, 2015
Rated 5 out of 5 by varusam Perfect Getaway
The Concierge in this hotel steals the show. Absolutely spectacular service. Reception is great too and the guys in Woobar are welcoming and friendly too.
Security staff will always escort you to elevator with a smile and ensure the door is wide open before you reach. Stunning service.
Beds are very comfortable and amenities in the room are lovely too.
Housekeeping staff are absolutely amazing. I asked staff to place extra bottles of water in my room and I got showered with additional bottles daily.
November 11, 2015
Rated 4 out of 5 by JNA1 An attractive blend of old and new Bangkok
The colonial mansion next to the modern tower, known as the House on Sathorn, opened as part of this fashionable W in the summer and it is now a terrific destination in its own right - Great service and one of the best examples of modern design within a traditional building.
Tip 1. 'The House' would be perfect for private functions
Tip 2. Book a breakfast package at this hotel - a great selection of food and friendly, fast service
October 22, 2015
Rated 5 out of 5 by DJacobs Easy to fall in love with
We've been visiting this W plenty of times. Every time we come back we get the same level of high class service. They do upgrade Platinum's to Sudio Corner rooms (they call it "Suites"). All in all great experience every time. Food is very delicious and not pricy. Drinks at the Bar in the ground floor are amazing.
Ladys night every friday night!
No lounge, no complimentary cocktail hours for Platinum's - thats the only issue.
But we do love the style of the hotel.
Located 4 min skywalk to BTS Chong Nonsi.
70% Asian guest by the way.
We love it, will be back anytime soon.
October 20, 2015
Rated 4 out of 5 by Anna0528 I have a wonderful vacation
Thank you w hotel that make me have a wonderful vacation.
The W hotel in BKK have a great view, delicious food, nice people . Everything is perfect!
Hope l wii return to W Hotel soon.
October 17, 2015
Rated 5 out of 5 by JL16 One more to the best
Really stunning and lovely hotel that i have ever stayed. All staff was very helpful. Specially enjoyed spa experience during the stay. SPG Recognition was well performed too. I really felt I was a valued guest for this hotel. Definitely looking forward to coming back soon.
Apart from those perfect experiences during my stay, I was quite disappointed with the sound insulation of room facing BTS station. I can't sleep well since BTS was quite noisy for entire day.
October 14, 2015
Rated 5 out of 5 by Wisteria3 Weekend stay at the W bangkok
Thank you to all the staff at W Hotel, Bangkok.
It was a memorable stay for us, as we also celebrated my husband 49th birthday.
And thank you to the staff for all the trouble to beautify the room and it was indeed a nice surprise.
Food is also good to compliment while the prices is not. We understand the price range as good things do not come cheap, cheap things do not necessarily come good.
Cheers and we will remember W hotel to be choice for our future stay.
October 11, 2015
Rated 5 out of 5 by Gsaboo Great, warm and always wiling to help staff!
Everything was exceptional but the most brilliant part of the stay was your warm, caring and always willing staff. Awesome hospitality!
October 8, 2015