W New York

  • 541 Lexington Avenue
  • New York,
  • New York
  • 10022
  • États-Unis
  • Carte

Chambres et tarifs

Fermer

Enfants/chambre

Ces informations nous permettent de trouver les chambres qui correspondent le mieux aux exigences de votre réception et de préparer votre arrivée.

Reportez-vous aux conditions et détails des chambres pour plus d'informations concernant les frais applicables pour les lits d'appoint et les personnes supplémentaires.

Politique relative à l’âge requis

Les hôtes doivent être âgés d’au moins 21 ans pour réserver une chambre ou s’enregistrer à l’hôtel.

Rated 3.2 out of 5 by 727 reviewers.
Rated 2 out of 5 by Pick Another NYC Property Just Finish Two Night Stay Cash Prepaid Rate (20% Off).. Applied Suite Night Awards that was confirmed for a Fantastic Suite. Arrived... Welcome Desk was Swamped... clearly not staffed for the two weddings that they had booked at the hotel. (I know there were two different wedding based on the piles of welcome favors behind the desk) Welcome Desk put us in a room that was clearly not a Fantastic Suite. Was a Studio Suite in every way. Called the Front Desk... was told that i was wrong (always a great way to talk to customers). Asked to be moved to a Fantastic Suite... moved to another room that still was not a Fantastic Suite. So clearly room management and welcome desk sucked hard. Had cocktails and snacks in the Living Room (2X) everyone was lovely. Plat Breakfast in Living Room was great... staff again was lovely. Needed extra towels and the such... housekeeping staff was lovely. Here's a thought. Retrain (or fire) the Welcome Desk, promote everyone else and start a new. Management sent a bottle of wine to the room after they found out it was my 500th night. lovely gesture. would have preferred to have gotten the room i was booked in. June 9, 2013
Rated 5 out of 5 by The staff at this hotel was excellent Every staff member was polite and friendly, always looking to help or just say hello. January 24, 2014
Rated 4 out of 5 by Central Location Easy to get to, central in location, next to east-side subway line Rooms a bit small, but hey, who is in their room in NYC December 2, 2013
Rated 3 out of 5 by Starwood member unhappy with Sevice Bad experience with the wait staff at Whisky Blue. Nothing wrong with actual hotel stay. Wait staff needs training in customer service. July 17, 2013
Rated 5 out of 5 by gold star! love everything about this place: location, the people (including staff), the rooms and much much more! my favorite w, without peers! January 23, 2013
Rated 3 out of 5 by OK Location' was good rooms very small bar service was weak and the concierge never returned my calls January 3, 2014
Rated 5 out of 5 by Fantastic, committed team Everyone there so caring about what they can do to help you, make your stay perfect. January 18, 2014
Rated 2 out of 5 by Hotel lacks communication I am not impressed with the lack of Comunication and follow through!o had some serious problems and they were totally minimized ! February 10, 2013
Rated 3 out of 5 by this hotel offers compact rooms there is not much open floor space in the rooms. the bathroom was tired looking and did not smell clean. towels were tattered. January 25, 2013
Rated 2 out of 5 by Disappointing for a W The location is great, but other than that, the hotel rooms and service we disappointing for the W brand. December 9, 2013
Rated 5 out of 5 by Jim Hotel staff are very accomodating and everything is clean January 30, 2014
Rated 4 out of 5 by love all but the fitness center... Good hotel, nice sized rooms for new york, good location.... I just wish the TVs in the fitness center would be fixed! August 14, 2013
Rated 5 out of 5 by Customer service to the MAX some of the best customer service around. great atmosphere and location can't be beat. Will be back without question. August 18, 2012
Rated 5 out of 5 by Nice hotel but noisy mechanical system The Air handler was the noisiest I've ever experienced in a hotel. It was difficult. The hotel and staff were great February 18, 2013
Rated 4 out of 5 by Hotel is a 4.5 out of 5 Great ambiance and amenities but did not receive the 5 star service and attention to detail I expect at W hotels. December 17, 2012
Rated 4 out of 5 by Great service staff is very guest oriented. Great service especially David in the Lexington Ave New York W hotel. Thanks David! March 25, 2013
Rated 5 out of 5 by Great place to stay Other than a leak that occured, we were promptly attended to another room. We will be back we love the W!!! January 22, 2013
Rated 5 out of 5 by Comfort and style Loved the W New York. It was fun, laid back and fancy all at the same time. Definatley planning to revisit. July 30, 2013
Rated 4 out of 5 by ny trip The only problem I had was that the room smeeled very musty and or the washroom wasn't cleaned well enough. August 9, 2012
Rated 5 out of 5 by Wife's Birthday Weekend Great location for a romantic weekend my wife's 30th birthday January 14, 2014
Rated 2 out of 5 by This hotel needs improvements! When you have a problem with the room assigned don't send the customer to a room that has other problems. October 24, 2012
Rated 5 out of 5 by ??? Excellent hotel--excellent service-loved my room-hope to be able to specify it in the future. November 19, 2013
Rated 5 out of 5 by Great Experince W NY is a fantastic and modern hotel, very well located January 17, 2014
Rated 4 out of 5 by Check in staff very efficient Hotel was very neat and concierge was very helpful with information on getting around the neighborhood. June 20, 2013
Rated 4 out of 5 by Great Location..Very Modern and Beautiful Great Location...Great look...if you need a place in Midtown...def worth the price of admission. January 28, 2013
Rated 2 out of 5 by Menu card and hair dryer not there Hôtel staff should look twice if everything that needs to be available in the room actually is! March 27, 2013
Rated 1 out of 5 by Bad Experience My husband and I stayed at the W New York this past weekend because we had an event to attend. First off, the room was entirely way too small and clostrophobic. I attempted to contact someone to see if there was another room we could switch to (we were willing to pay) but I couldn't get in touch with anyone. I left a message (after being transferred) but my phone call was never returned. I didn't have time to hunt someone down because we had somewhere to be. When we returned that night I checked with the front desk and was told that we could switch to another room but it was only 20 more square feet and would cost a good amount of money so we declined. Fast forward to when we were ready to leave, the checkout process took entirely way too long. We were told 15-20 minutes to have our luggage brought down, it took at least 15 minutes at the desk and another 20 minutes to get our car from the garage. We ended up missing the last event because we didn't anticipate waiting over an hour to check out. For the amount of money that we paid, we should at least be comfortable in our room and have our concerns addressed promptly. What a disappointing visit. I will not be staying at the W New York again. September 24, 2013
Rated 4 out of 5 by Rooms are very small The service was excellent. However, the rooms are very small. Lighting was quite dim as well. July 26, 2012
Rated 5 out of 5 by Great hotel It was my first time staying with this hotel and I loved it. Friendly staff. Great Service. January 27, 2013
Rated 4 out of 5 by Great Location Hotel location is ideal for shopping. Great restaurants are nearby. Staff very friendly. May 6, 2013
<<prev 21 22 23 24 25 next>>