Rated 4 out of 5 by 456
Rated 3 out of 5 by goldenfrag personnel moyen
en arrivant on nous annonce que le bar est ouvert juska 03h00 du matin, arrivant a 01h et voulant profiter du bar nous nous sommes fait jeter comme des moins que rien par une personne faisant le menage, en suite nous avons voulu imprimer deux entree pour le mémorial et la la personne de l'accueil n'a fait aucun effort pour les imprime, je fais beaucoup les hôtels W et je suis vraiment decu vu le prix de la chambre
5 mars 2013
Rated 1 out of 5 by Serge26 Perfect location but very bad service
The sorts service I ever had on an hotel
5 août 2013
Rated 5 out of 5 by TDSBroadway First class Property in NYC
Best W property and in NYC one of THE BEST!
5 mars 2014
Rated 5 out of 5 by Mukta The staff is exceptional
The registration girls are marvelous!!
26 février 2014
Rated 5 out of 5 by Lisa1040 My stay at the w
Great Location, rooms are nicely decorated and spacious. Location is in the Heart of all the Times Square action, Friendly staff.
The living room lounge was a fun place to hang out with a great mix of people.
had a wonderful time celebrating my husbands birthday!!
26 février 2014
Rated 5 out of 5 by LisSpens Awesome 14th!
Truly the best hotel to stay at in New York. The staff is exceptional. Special thanks to Kristin who missed no detail and Michael for making my son's birthday the best. Kristin, you went above and beyond and I can't thank you enough! We will absolutely be staying at the W the next time we are in New York! Shout out to T.J. and Pat, we love you guys!
25 février 2014
Rated 5 out of 5 by Sparkle31 Wintery getaway
Excellent service would recomend the W IN times square. A luxurious getaway from home. The cool corner room is the BEST, with perfect view of times square
24 février 2014
Rated 5 out of 5 by worldtravelernewyork Leo Rossini's WHATEVER / WHENEVER is truly Best Practice!
Leo and his staff (Lubna) proved once again that they are Best Practice in customer excellence! I contacted Leo to let him know that I will be staying at the W Times Square to celebrate a new relationship. Leo and Lubna planned to have us walk in the room with our favorite song playing, our picture on the desk and rose petals all over the room! What a great way to spend Valentines Day! THANKS Leo and Lubna -- you've outdone yourselves! You now have a walking advertisement in how you maximize Customer Excellence in all you do!
22 février 2014