Rated 4.7 out of 5 by 41
Rated 5 out of 5 by Picky326 No1 hotel in Samui
The area all around hotel is nice.Staff always smile and really helpful.
July 1, 2013
Rated 5 out of 5 by kakapa Very suitable for holiday
The W retreat is very suitable for holiday.
We have beautiful time in samui.
December 1, 2012
Rated 5 out of 5 by QingWest Excellent Hotel and Manager/Staff
We spent 5 days here in early Sep. Despite being the wet season we only had one overcast day during which it drizzled rather than poured.
The property is set on a hillside leading down to the beach. It is an all-villa property divided into Jungle ones on the hillside (3 tiers) and Ocean View ones at the top tier, Tropical nearer to the beach and Ocean Front actually facing the beach. The property and surroundings are very pleasant and we enjoyed simply walking around. The hills are steep and provide good exercise, but there are buggys to drive you around.
The resort is well-maintained as are the rooms. Be aware that it is designed to be a contemporary resort, and you will not see traditional thai architecture here. WYSIWYG.
Breakfast was excellent, with some minor changes every day for variety. The restaurant is perched on a cliff overlooking the sea/bay and affords fantastic views in the morning. We also tried the Japanese restaurant which could probably do better. The famous "Sweet Spots" were very welcome, and well-patronised :). More choices in flavours would have been appreciated.
The gym and spa looked well-appointed, though we did not use them. The communal pool is long but rather narrow. Since each villa has it's own pool you will probably spend more time in your own pool - we did.
The beach is clean and the sand fairly fine. The water is murky but shallow up to about 50m from shore. There is a sea sports stand providing complimentary equipment. Since the hotel is set on a cape, the other side has minimal beach, but has a constant sea breeze and is great for sitting at the bar and snoozing.
Platinum recognition: we were upgraded to a larger villa which was very much appreciated as we had kids with us. We were also accorded a late check-out. As with other W Hotels there is no lounge or drinks hour.
The highlight of our trip was the General Manager, and his team. From beginning till end we were toasted and feted like royalty. Team members approched us whenever they felt that we might need help, and yet were unobtrusive. Rather than gush anymore, I will say that they made our stay what it was.
September 26, 2012