Rated 5 out of 5 by Abeedawg Marvelous experience with the Marvelous Suite
We had booked the refuel package for 2 days with Studio Suite. The hotel had upgraded us to the Marvelous suite and it was just fantastic. We were a little bit early when we arrived, and the room was not ready, the duty manager Pat was so nice to give us another room to rest and freshen up. The only little problem is the privacy of the bathing area. Since we have 3 people (2 girls, and 1 guy), and kind of embarrassing when girls were taking shower, while the guy would have to sit in the living. The breakfast were ok, and the manager there gave us a discount for buy 1 get 1 free for the W signature candy. It was so nice of him. The Spa was excellent too. Overall, we highly appreciated the experience at W hotel. We'll definitely come back on our next journey. Another thing to add is the location is convenient as well. just 1 minute walk to the BTS station.
November 23, 2014
Rated 4 out of 5 by WYL2014 Comfortable hotel with special design
The room has good environment and which is very spacious. Furnitures are new. The bed is very comfortable. The space in the bath/wash room is very large. The hotel has stylish design. The Thaiboxing gloves cushion on bed is amazing and impressive. Foods are good especially the 'style your burger' . But the swimming pool is not as big as I expected.
November 26, 2014
Rated 5 out of 5 by IoanaK Amazing W
First Impression of Bangkok: W Hotel :)
Thank you for an amazing check in, great room with an amazing view.
The restaurants are simply great with an amazing design and tasty food.
Not to forget the attentiveness of the staff which makes the whole trip even better.
Thank you W !
November 27, 2014
Rated 5 out of 5 by Slynl Friendly, trendy and comfortable
W hotel decor was chic and trendy, and the people at W were very friendly and helpful. The rooms are new, clean and very modern. I thoroughly enjoyed my stay in W. I only wish that the sauna was open to hotel guest access, rather than only for spa customers. Location-wise, W is centrally located in the business area of Bangkok, and is easily accessible by BTS
May 1, 2014
Rated 5 out of 5 by Boon Amazing W team
Was impressed by the WOW service throughout our entire stay. Personalised and truly warm service from all members at welcome desk,(esp Unya, J, Ning) staff at eatery,( Connor, Tommy, everyone indeed) and the very helpful concierge team( Tong, Boby,KJ,Mike) as well as the meticulous housekeeping stylist. Thanks to ALL . Cant wait to be back again !
September 5, 2013
Rated 5 out of 5 by SFOSuperElite Beautiful property and exceptional service
Trade marked "cool" vibe from the moment you enter the reception area. Bathroom in upgraded suite fantastic; room layout well planned. Breakfast buffet among the best I've ever experienced. Great drinks menu at the Woobar. Communication mishap with staff resolved fully, immediately, professionally and sincerely.
September 22, 2013
Rated 3 out of 5 by Thomas W Bangkok
This hotel was newly open for 2 months. Mar 2013. Seem everything is new but not working properly. The tab-let was out of battery because the candy. Lift close and didn't move to your floor. Even you press the floor with your room key. If you feel stay a hotel just for style W may a good choice for you.
March 16, 2013
Rated 5 out of 5 by Nicholask71 Home away from home
This is my favorite hotel to date in the SPG group and will be my base every time I come to Bangkok.
August 9, 2014
Rated 5 out of 5 by magneticD Cool & fantasitc hotel
I got an unforgettable stay here~~ everything is nice, fancy decocration for everything, breakfast is great with wide range of choices, staffs are friendly. I have to say the bed is really comfortable that I took a good rest during the trip. However, the swimming pool is in a slightly size.
November 12, 2013
Rated 5 out of 5 by RBAL Brand new & funky hotel
Beautiful new hotel located in the great city of Bangkok.
I was upgraded to a "Spectacular Guest Room" as an SPG Gold member.
The pool area is nice, and the gym provides enough cardio machines and weights for a decent workout.
The hotel is conveniently located nearby 2 BTS subway stations.
January 22, 2013
Rated 4 out of 5 by donci W Bangkok experience
The hotel is nice, though slightly still missing the party feeling of W, The electricity in my room, 2818 was sometimes switching off in the whole room. Did not find European Red Bull in the mini bar when I wanted to stay up to work at night, but the staff was very kind and helpful.
November 14, 2013
Rated 5 out of 5 by Martin246 Cool clean and clever designs
I would highly recommend this hotel to anyone considering staying in Bangkok. The rooms are fantastic, cool but not at the expense of comfort.
The staff were superb couldn't have been more helpful. The food was excellent and without fault. Highly recommended ThankYou Martin C London
November 3, 2013
Rated 5 out of 5 by RodolfoMTZ THE PERFECT PLACE IN BANGKOK FOR BUSINESS TRAVEL
THE W BANGKOK PROVIDES THE PERFECT BALANCE FOR BUSINESS TRAVELERS IN OFFERING GREAT FACILITIES AND AMENITIES. MY FAVOURITES ARE THE SPA AND THE WOO-BAR AT LOBBY LEVEL
July 11, 2014
Rated 4 out of 5 by Victor Marvelous Suite
Applied for an upgrade and got a Marvelous Suite.
The room was indeed marvelous and had the best experience so far in W Bangkok after 2 stays before this.
Friendly staff, all smiles and very helpful is what impresses me most.
Please keep up the standard.
June 6, 2013
Rated 4 out of 5 by Alejandro30 Need to improve for the lobby / reception
it was too noisy when have a ladies night party in W bar. If possible, maybe make W bar separated or install the aluminium door to minimize the noisy volume.
November 26, 2014
Rated 5 out of 5 by ExPat34 A great W experience
The people, the restaurant, the people, the rooms, the people, the fitness center, the people, the pool, the people the WoBar.
What else can I say? The people are fantastic and so is everything else about the W Hotel in Bangkok
September 28, 2013
Rated 5 out of 5 by PSLim Staffs are just great!
I was uncertain when booking this hotel due to early bad reviews during their new opening. After all, their staffs are just great! I think they are good to go. Will definitely come back..
June 24, 2013
Rated 5 out of 5 by Scorpb Wonderful Experience
I am thoroughly impressed with all the touchpoints. From the moment we stepped out of the taxi, it was an incredible experience throughout our 4 nights stay from 13 to 17 Feb 13. The doormen were extremely helpful and gave great advice on handling personal belongings at crowded places such as the weekend market. The receptionists spoke with confidence and good English. The concierge were extremely responsive with my reservations and gave suggestions to wonderful eateries around. I was initially upset on 14 Feb as the hotel experienced an electrical power supply cutoff from 6.30am to 1030am. Imagine no air-con nor lights in the room. However, I was totally blown away by the positive attitude of the chefs at the kitchen table. Simiarly, there were no air-conditioning and all the chefs had to battle with the excruciating heat while preparing our breakfast! Kudos to their professionalism and they maintained such high spirits. The only downside was that the Spa was not in operation during the period of our stay. Otherwise, it has been a remarkable experience. Congratulations for deliverying service to a new height! Cheers
February 23, 2013
Rated 5 out of 5 by RODNEY17 Worth considering
My wife and I regard ourselves as not only very seasoned travellers but somewhat of the 'W' Brand aficionados.
We have stayed with W Hotels in more than 12 locations around the world from some of their oldest and indeed worst at say Istanbul, New Orleans and New York to some of the marque sites including Taipei, Singapore, Santiago and Barcelona.
I left this hotel with some mixed feelings.
Overwhelming positives were the incredibly obliging staff who seemed genuinely interested in greeting you and it reflects great management and training. Breakfast was superlative and in itself a draw card.
Frankly however I found the room configuration a little awkward specifically the bathroom set up including an open toilet. The pool area also seemed a tad over designed whilst very pleasant.
The location is not a high attribute. Although only a couple of hundred metres from the sky train , you are not in an area with many attractions.
Nonetheless I have rated this hotel a top score because on balance it does deliver comfort, style and great value although as a Platinum member in low occupancy no suite was offered but rather a one category upgrade on a low floor.
February 5, 2014
Rated 1 out of 5 by jay52 very disapointed
very disappointed and one would help us!
we could not get an outside line to do calls and reported several times
January 1, 2014
Rated 5 out of 5 by M1LRS Best W I have stayed in
Having stayed at several W's around the world this is by far the best I have stayed in.
The staff were excellent throughout, the room was incredible. Details like the internet being high speed and easily accessible throughout the hotel matter to me and again this was superb.
Only issue was the AC in the night seemed not to work and as a result the room was too warm by night.
November 18, 2014
Rated 4 out of 5 by Teddy69 Drainage problem in the shower area
While the hotel was generally good, the drainage was very slow in the shower area in my room. It eventually flooded the entire bath room on my 3rd and last night there.
I also thihk that the Asia spread at the morning breakfast was too small. Being located in Bangkok and Asia, I expected a bigger selection of Asian breakfast options.
Lastly, I was hoping to get small, interesting hotel sourvenirs for my friends but there were none. The pair of golden boxing gloves in the room were gorgeous but priced too expensively. The products sold at the lobby were not W Hotel merchandise.
But I must compliment all the staff, who were friendly and helpful.
December 9, 2013
Rated 4 out of 5 by Scorpb Warm and Friendly Staff
This is my third visit to W Bangkok since it's opening. Every round is a new experience indeed. This time round although there were some issues, nontheless the staff service level were amazing. I would like to compliment Mirthe Claassen (F&B) and MAITREE YAIPAN (Concierge). Mirthe makes guests feel really at home. Her sunshine personality brightens up the day and with her depth and breadth of general knowledge, we had conversations. Despite only in BKK for 3 weeks, she was able to give some good tips on where to venture out to. Maitree (Mike) remembered us at a glance and welcomed us back to W BKK wholeheartedly. That was a very warm feeling indeed
February 10, 2014
Rated 5 out of 5 by JayNasir Fantastic place
Greetings from Langkawi, Malaysia.
It's been 5 years that I haven't visited Bangkok, and mainly alot has change.
As this is my first stay at W Bangkok, I must say I did have a good quality time. From the stressful of city or work life, this hotel has erased those stressness of mine. Completely change of mindset that I'm on holiday and furthermore hassle free stay.
I will not hesitate to return to stay at this hotel in the future. Please do convey my appreciation and compliment to Mr. Pinit (Pat) in front office, the bartender at WOOBA (excellent cocktails), and Mr Worapat who sacrifice his days off and wait for me to come to Bangkok.
May 10, 2014
Rated 3 out of 5 by Yvonne38 This hotel has a good location
The front desk staff is nice and friendly. They understood my needs and able to meet my expectation. So far, this is the best W hotel I have stayed. With a good location, I definately will recommend this hotel to my friends.
November 19, 2014
Rated 4 out of 5 by Kyeko Another great W adventure
Being a great fan of W hotel since my first stay at Hong Kong, I booked W again for my trip to Bangkok. I had a long day plus more than an hour of flight delay before I land in BKK. My friend and I was so tired and we cant wait to have a good sleep.
When I checked in I was given a room at 7th floor. I asked the welcome staff if she needs to see my membership card to confirm my member level. I was assured that she had all my details in the system.
It was only the next day I realised that I was still recognised as prefered member. I sent an email to the hotel and was promptly answered by welcome experience manager in charge, Pat. In no time I was I upgraded to higher floor and given cool corner room. How's cool was that. I was even pleasantly surprise when Pat left an apology note, the handwritten note added the personal touch and his sincerity.
My friend who was a first timer with W hotel was really impressed with the service. Working as a designer, she was thrilled with the design of both rooms. She acknowledged how the hotel take care even the finest details. How every carpet was changed at the entrance at different time of the day. She enjoyed the service given and was pleasantly surprise when we request the staff to warmed our food (sorry.. being a muslim, we finds hard to find halal food nearby) they were not returned in foam box but on dine plates. She just loves the experience. I jokingly told her, if she haven't been to W hotel, she havent been to a proper hotel. At the end of the trip she assured me she will definitely choose W hotel for her next trip in koh samui. Kudos to your team. You have found a new fan!
As for me, W Bangkok didnt fails me. And I look forward to my next W adventure. My sincere appreciation to Pat and his team. It is another unforgettable W hotel experience!
July 8, 2013
Rated 3 out of 5 by Therax72 My stay At W Bangkok
I must say that the W Bangkok is a very nice Hotel, Especially in term of decoration, I must say even better than other W hotels that I had the chance to visit and stay at. I must say that there is the SPA part that is handled very strange (no way to have a Sauna, Steam bath or whirpool without booking a treatment), then absolutely not reasonable. Also the Gym/Fitness is very well equipped, but there aren's any area for lockers and to have a shower after, also this part is not well organised. The room was ok, but not a oftenly cleaned suring the day (as far as I noted, once per day). I don't think I will choose this Hotel again.
December 6, 2013
Rated 5 out of 5 by radchanee I like it
a funky ultra modern hotel that is really comfortable and totally enjoyable. I like it
November 15, 2014
Rated 5 out of 5 by Vincos Where Can They Go from Here?
OVERALL IMPRESSION: We are assiduous fans of W Hotels with the rather daunting goal of staying in every one. On a recent trip to Asia, we stayed in 4 - each was exceptional but this one has got to be the most fabulous urban location we have seen yet!
SPG RECOGNITION: Wow. The super hands-on manager, Christian, was waiting to greet us - ultra-cool in the sweltering heat - upon arrival...how could we not love this place? We were then accompanied to our room by a receptionist for a private check-in. And what a room!! Upgraded to a top-category suite (albeit cashing in a couple of certificates). Platinum breakfast is the full spread in The Kitchen Table which looked like a wedding buffet for the amount and variety on offer. In-room amenity was a very welcome “designer” bottle of Italian prosecco chilling for our arrival.
THE ROOM: Absolute glamour. A wall of windows overlooking Bangkok on one side and a wall of peek-a-boo glass offering (startling!) views into the baths (both guest and master) on the other. I loved the allusions to all things Thai - like the bed throw with the print of Thai Boxers' boxers. Or the glove shaped sequin pillows inscribed “Lights” and “ Out” placed on the bed at turn-down! BTW, the Thai allusions are carried throught the whole hotel’s decor - I love the light installation in the elevator lobby made from the backlights of tuk-tuks! The bathroom could be in the movies: huge tub with it’s own TV, double vanity, power rain shower, sumptious towels...you name it.
LOCATION: Right on Sathorn Road - one of the main drags of Bangkok with a station of the elevated train a couple of yards away. Fine restaurants, shopping, even the fruit and produce market all close.
EXCEEDED EXPECTATIONS: The level of service and attention to detail - down to having the TVs tuned to our favorite channel upon first entering the room!
April 1, 2013
Rated 5 out of 5 by PaulB13 Good value for money hotel
I have been in other W hotels in other countries and find that this one in Bangkok has great amenities, great food and the staff is great too not only at the restaurant but also at the bar and pool.
The gym is basic compared to others but as it is besides the pool, you are immediately in a good ambiance with bar service and good music. I was pleasantly surprised when I realized I could hear the music while I dived into the water... after that, I got a nice banana smoothly to top it up, a complementary of the house... this is the second time and I will for sure come back either that it is for business or holidays.
July 27, 2014