Rated 5 out of 5 by JY1959 Awesome Hotel
The W Bankok was an excellent experience. they stick to there slogan WHATEVER WHENEVER. room was great. Staff was awesome. truly enjoyed my stay.
November 23, 2015
Rated 5 out of 5 by varusam Perfect Getaway
The Concierge in this hotel steals the show. Absolutely spectacular service. Reception is great too and the guys in Woobar are welcoming and friendly too.
Security staff will always escort you to elevator with a smile and ensure the door is wide open before you reach. Stunning service.
Beds are very comfortable and amenities in the room are lovely too.
Housekeeping staff are absolutely amazing. I asked staff to place extra bottles of water in my room and I got showered with additional bottles daily.
November 11, 2015
Rated 4 out of 5 by JNA1 An attractive blend of old and new Bangkok
The colonial mansion next to the modern tower, known as the House on Sathorn, opened as part of this fashionable W in the summer and it is now a terrific destination in its own right - Great service and one of the best examples of modern design within a traditional building.
Tip 1. 'The House' would be perfect for private functions
Tip 2. Book a breakfast package at this hotel - a great selection of food and friendly, fast service
October 22, 2015
Rated 5 out of 5 by DJacobs Easy to fall in love with
We've been visiting this W plenty of times. Every time we come back we get the same level of high class service. They do upgrade Platinum's to Sudio Corner rooms (they call it "Suites"). All in all great experience every time. Food is very delicious and not pricy. Drinks at the Bar in the ground floor are amazing.
Ladys night every friday night!
No lounge, no complimentary cocktail hours for Platinum's - thats the only issue.
But we do love the style of the hotel.
Located 4 min skywalk to BTS Chong Nonsi.
70% Asian guest by the way.
We love it, will be back anytime soon.
October 20, 2015
Rated 4 out of 5 by Anna0528 I have a wonderful vacation
Thank you w hotel that make me have a wonderful vacation.
The W hotel in BKK have a great view, delicious food, nice people . Everything is perfect!
Hope l wii return to W Hotel soon.
October 17, 2015
Rated 5 out of 5 by JL16 One more to the best
Really stunning and lovely hotel that i have ever stayed. All staff was very helpful. Specially enjoyed spa experience during the stay. SPG Recognition was well performed too. I really felt I was a valued guest for this hotel. Definitely looking forward to coming back soon.
Apart from those perfect experiences during my stay, I was quite disappointed with the sound insulation of room facing BTS station. I can't sleep well since BTS was quite noisy for entire day.
October 14, 2015
Rated 5 out of 5 by Wisteria3 Weekend stay at the W bangkok
Thank you to all the staff at W Hotel, Bangkok.
It was a memorable stay for us, as we also celebrated my husband 49th birthday.
And thank you to the staff for all the trouble to beautify the room and it was indeed a nice surprise.
Food is also good to compliment while the prices is not. We understand the price range as good things do not come cheap, cheap things do not necessarily come good.
Cheers and we will remember W hotel to be choice for our future stay.
October 11, 2015
Rated 5 out of 5 by Gsaboo Great, warm and always wiling to help staff!
Everything was exceptional but the most brilliant part of the stay was your warm, caring and always willing staff. Awesome hospitality!
October 8, 2015
Rated 4 out of 5 by KevinQatar My first visit to the W Bangkok
Yet another impressive W Hotel. The hotel was well staffed and they are extremely attentive and polite. The room was amazing although cleanliness was not to my standards. When I reported this to the manager , their attitude was responsive and professional and due to this, I would happily stay here again and recommend to friends and colleagues.
September 13, 2015
Rated 5 out of 5 by 814Tracy Enjoyable stay again in W Bangkok
This is my second time staying in W Bangkok, thank you for the excellent service & warm welcome! Thank you for accommodating our request for the two rooms even with high occupancy! Very appreciated!
Also, it is so warm when you drop off from the taxi and enter to the hotel lobby, the concierge remembered the location you asked for in the morning and welcoming you with a simply "welcome back, how's your day?" And bell/concierge take initiative to provide assistance when they saw you carrying lots of things!
Last but not the least, the breakfast buffet from The kitchen is excellent! Wonderful!
Thank you W Bangkok! Will definitely come back and stay again!
September 10, 2015
Rated 4 out of 5 by Rust57 A friendly welcome
Bright and sparkling atmosphere suitable for the young (or young minded professional) and families. Friendly, helpful staff greet you on arrival, during the stay and on departure. Varied menu for dining in with good quality, tasty food.
September 10, 2015
Rated 4 out of 5 by EricLiao Great stay
Easy access to Skytrain and nice swimming pool. Breakfast is good but noisy. Nick from Bar is very helpful to give recommendation on night out.
August 31, 2015
Rated 5 out of 5 by Roger747 W = Excellence
The W Bangkok is a step level experience offering brilliant service, dinning and facilities. From cool decor, room design, service with a smile and nothing is too much trouble. Where else would you stay in Bangkok. We will be back.
August 29, 2015
Rated 5 out of 5 by Elliehung Cloth is missing
1 white Skirt is ignored and left in my room, but I phoned back to check with the reception. The answer is no, nothing is found. The shirt is not expensive, but it's one of my favoriate. The respond made me feel disappointed, as the doorman said to us " W service will make everything happen unless it's illegual".
2. No music channel or reated service is available after double check with the reception, will suggest to improve.
August 25, 2015
Rated 5 out of 5 by skypark Wonderful Staff
I stay at W Bangkok last month 27~30 of July.
It was my first time in W hotel . Room is nice especially bed is so comfortable. but there is no espresso machine in my room maybe my room is nor suit but it s ok .
and your staffTob(?) who is Bell man at the lobby
he is very kind and explian everything whenever i ask for someting in BKK.
I want to stay again !
August 5, 2015
Rated 5 out of 5 by JeremyTan Awesome Experience in W Bangkok! Love it!
To the great host of W Bangkok,
I wanted to take some time after coming back from my short trip, to give my appreciation to your entire team.
From the presentable gentlemen who ensured the door was always open for me and my partner from our taxi rides home, to the staff who ensured my McDonald'ss was promptly delivered to my door step at 1am, to your restaurant staff who took great efforts to make sure I had a great meal on my last day there, I wanted to commend on each and every one of those staff that my partner and I were in contact with. I truly felt that each smile was genuinely shown, which is few and rare these days, in the tourist and hotel industry.
From the little things like changing the lift mat during different parts of the day, to spoiling us with the best tea we tasted (TWG) to providing a silent second hand alarm clock just to make sure we had a peaceful night rest, I think your team took great care of all the details, big and small, to ensure your guests feel so comfortable, so at home.
I'll be heading to W Beijing In September this year. I definitely look forward to being spoilt by your team again. Sadly, we were not able to book the hotel for our entire stay of 10 nights due to limited rooms.
Coming from the safety profession, there is one thing I would like to share with your team. There's a slight angulared slope connecting the bathroom to the main basin area. The slope proved to be quite slippery when it's wet. I hope you can look into sticking some anti slip tapes or some fixtures to make the slope roughly, and more friction.
One small little thing as well, I encountered several times when I used the basin, bcos of the position of the stopper in the basin, my shirt and pants will end up getting splash with water whenever I use the basin. Then again, maybe it's just me being careless.
Anyway! A great thanks for taking care of my partner & I for 5 whole nights. We shared with so many people in Singapore, our wonderful experience in W Bangkok. Money can buy us the best rooms and mattresses. But service is one thing, that money can't buy.
Well done once again, W Bangkok!
July 21, 2015
Rated 5 out of 5 by Venky1000 This Hotel has a great Location
This hotel has a great location , next to BTS and multiple options for dining . Staff is very friendly and professional .
July 19, 2015
Rated 5 out of 5 by DgLeo W for Wonderful
Dear W Bangkok,
Thank you so much for taking excellent care of me. Special thanks goes to MIO for handling my reservations and suite expectations. I would also like to extend my gratitude to ART who serves us breakfast at the Kitchen for your outstanding hospitality and also remembering how my breakfast being served each time i was there.
Its indeed people like yourself really make a difference in the service industry, because good service comes from your heart. When there's passion is shows.
keep up the good work!
July 13, 2015
Rated 5 out of 5 by Mixon Everything
We had wonderful experience staying in the hotel. We were there for small get away. We dined in the Kitchen Table Restaurant and the service rendered was par excellent. The restaurant manager attends to all table and treating all customer very fairly. The highlight of my review goes to Mr Yab from the Concierge team ( not sure what is the right name for the department). He is an absolute asset for the hotel. Information that he provide was very useful during our stay. The whole team in the concierge was very good and awesome. In general, we had an excellent stay and experience in W, Bangkok.
W, Bangkok.... U Rock!!!
July 9, 2015
Rated 4 out of 5 by YYFong This hotel believes in guest service excellence
W Hotel has a team of young enthusiastic staff who demonstrate hotel's brand value in providing excellent guest service
June 26, 2015
Rated 5 out of 5 by lars88ko11 Best W I have been to
The title says it all: Hotel staff is amazing (from the W insider to the assistant manager, they try everything possible for their guest to feel comfortable), consistent with suite upgrades and even provide a welcome amenity in addition to the incredible platinum breakfast.
The welcome amenity is either a box of 6 bottles of heinecken or a DIY cocktail set - the one to go for.
The hotel is located right next to the overground line, which is convenient too.
I have been there 3 times this year already and will surely return.
June 19, 2015
Rated 5 out of 5 by TF0105 Fantastic Hotel
I have been living here for the last year and the hotel has provided an excellent service consistently. Highly recommended.
June 10, 2015
Rated 4 out of 5 by Victor Always love staying at W
W BKK staff are exceptional. Truly service with a smile. Every time you walked from the entrance to the lift of lobby (and vice versa), you will be greeted by the warmest smiles from the staff. And if you need help or have any question, they will always be ready to address your concern.
Room design are fantastic, Gym design is cool and there is a nice swimming pool. Overall layout of the hotel is very fashionable.
Been staying in W BKK since it opened but till now the side building is still not ready. I cannot wait for the other building to be ready.
Did not give a 5 stars this time because of the disappointing breakfast experience.
1. The MISO soup on Tuesday (02June) was cold. It was on a mobile counter which did not seems to have heated the soup up well. Had to ask the waitress to help me heat it up in the kitchen. After that day, the MISO soup was shifted back to the open kitchen.
2. The breakfast was not ready at 6am. I had to start early on one of the days but the most of the breakfast items were not ready. DIM SUM was still cold and hard, Naan, Prata were not cooked yet. Sausages were not even warmed. Had to do with pastries, cakes and bread.
June 6, 2015
Rated 5 out of 5 by DaveMommen how I became a fan...
I need to be in Bangkok about once a month. Whenever I can, I choose to stay in the W. I have stayed in every starwood property in Bangkok, and in hotels of other brands as well, but none has the staff that the W Bangkok has. Responsive, Professional, Friendly, ... you name it. W Bangkok has the best team in town. I think I should hit my 25th stay in the W Bangkok this year. Needless to say I have become a fan...
June 4, 2015
Rated 5 out of 5 by yobernie urban retreat
a unique retreat in the middle of bangkok with easy access to the skytrain as well as a short drive to other parts of the city for shopping and cultural attractions. woobar has tasty signature drinks, a great ambiance as well as fun & helpful talents. the kitchen table has an excellent terrace where you can enjoy delicious dishes while soaking up the sun. wet is a small pool but provides a cool escape. the bed in the room was heavenly! my friend and i did not want to leave the hotel! can't wait to go back again!
May 26, 2015
Rated 5 out of 5 by AshleySeon Excellent hotel!
Hotel facilities are very nice, staffs are very kind and friendly. Food was great. I will definitely come back to W Bangkok. Thank you to all staffs, we really enjoyed our stay.
May 19, 2015
Rated 5 out of 5 by Jossy512 Perfect!
Fabulous stay, staff, service, food, ambiance, room, cant beat this experience.
May 19, 2015
Rated 4 out of 5 by dizzy W Continues to Surprise
The room had fun elements and multiple experience touchpoints that were pleasantly surprising. This include the Muay Thai themeed boxing glove plushies. The service staff were also extremely pleasant and helpful. And the location is hard to beat for its close proximity to Ku De Ta Bangkok.
May 12, 2015
Rated 5 out of 5 by PrayGroup2014 Thank you so much to all staff!
It is really a wonderful experience for we 4 girls flying for relaxation and staying at W Bangkok. The rooms and facilitates are well designed, and the bathing products are nice. What makes us truly impressive is the high standard of service by the excellent staff here.
When we arrived W, Mr. Akaradech greeted us a long way before we’ve arrived the lobby and he also helped us to find a taxi to night market with a reasonable fare without our request, writing down the address of our destination in Thai, giving us a name card of the Hotel and telling us to call back if anything happens. This was also heard by the taxi driver and made us feel so safe. His motivation and taking initiation to serve does not perish after a whole day’s work.
We must share our experience during the very last hour we stayed. Under-estimating the travelling time we needed from Big C to the Hotel, we came back just only an hour before our boarding time. The team at Whatever/Whenever and at the lobby kept helping us to pack our luggage at the same time when some of them were booking regular taxi and looking for large taxi at gate. The scene was so touching when they took our luggage onto a large taxi, told the driver to go to DMK Airport ASAP, marked down the car information and told us to call back if there’s any problem, and finally waved hands for a goodbye.
Arriving the Airport safely and on time, together with arriving home safely and at ease, we really wish to thank the helpful and efficient staff at W. Just can't imagine if we’ve missed the flight when one of us will be reporting duty to her new company on the next morning!!!
The professional attitude of your wonderful staff team is highly appreciated. Sorry for rushing away in such a hurry that we haven’t even asked for the names of the staff serving us and said a big thanks to them. But we would surely share our experience with our friends and recommend W Bangkok to them! All the best!
May 4, 2015
Rated 5 out of 5 by MrWinn Nice Cosy place to stay
Location is close to everywhere,
Nice cosy place and staffs were very friendly.
The only problem I would pick was the reception is located on the lobby and when i checked in on my arrival after midnight, few mosquitoes flying in front of me and I found annoying.
For saying that, I would like to come back and stay in the hotel again
May 1, 2015