Rated 5 out of 5 by Ae2014 Love W Bangkok
Welcome to the world of WoW at W Bangkok. Love the place so much with its design, deco and most of all the service team. The room was so comfortable with different design than other normal hotel. There was something different which you can feel and you cannot have this feeling at other place. The Welcome Ambassodor team were so cool, attractive, energetic and all were presented with cool appearance. It's truly the whatever/whenever world and i would stay here for every visit to Bangkok. If you are young (or young at heart), trendy and looking for something new, W Bangkok is there for you.
July 21, 2014
Rated 5 out of 5 by cfonti Always love the W style
I have stayed in W Bangkok for twice, and I always love how chic I feel once stepping into the hotel area. All staff were so nice, especially those welcoming ones at front door and also the staff at The Kitchen. The design of the hotel is great, swimming pool is not a huge one though big enough to really swim in it. The only thing I'd recommend for their next hotel to be designed is the washroom, where the design of "water flow" need improvements in order to avoid leaking out from the shower stand to the toilet place and also water spilling out from the sink while running from the tap. Overall saying, JUST LOVE IT! Looking forward to my next visit at W around the world.
September 25, 2013
Rated 5 out of 5 by Ana42 Excelent for a romantic getaway
Excellent for a romantic getaway, not only for it's atmosphere, but for the staff always so friendly and helpful, for the breakfast, for the spa and the swimming pool. The bed and the pillows so comfy...the design and modern style of the hotel. The only thing I was hoping was a rooftop health club like the W Hong Kong...or a rooftop bar. It would suit perfectly with this hotel
August 4, 2014
Rated 5 out of 5 by tkapicture W Bangkok has raised the bar
The W Bangkok is a magnificent lodging experience. Located off the bustling streets in Silom, the W has an excellent position to the nightlife and dining options that are ever-growing in Bangkok proper.
This hotel has wonderful rooms, with tasteful decor. The pool plays great music both above and underwater - a nice touch! The bar is still fairly new and did lack a bit of "umph" but other than that, this place is more than spot on.
Nice work Starwood!
March 3, 2013
Rated 5 out of 5 by 61McG Great Hotel
Welcoming modern hotel with all the amenities
August 6, 2014
Rated 3 out of 5 by stevehkg Convenient location but service needs to be improved.
The hotel is convenient located, within 5 mins to BTS station by walk but most taxi drivers dont know where it is. Even the hotel provide an address with thai on it and most taxi drivers will not take me back to the hotel as they dont know where it is.
The suites are not yet finished so there will be no Platinum upgrade. I asked for a cool corner room as best available room when check-in and the staff told me nothing is available except a spectular room. Fairly disappointed as the hotel is not very busy.
There is also a construction site next to the hotel and there is sufficient amount of noise from my room upstair or next store since 8:30am .
I tried the room service. First, I couldnt find the room service menu in my room. Second, I asked for the ice cube for my drinks from the mini bar. Both they totally forgot when they deliver the meal. It is kind of another disappointment
Also, I ordered a hotel limo when arrive to the airport. The staff met me outside the Customs was very pleasant but the driver was like 5mins late though. A little disappointment as I need to stand outside the airport with the heat like 5 mins and sweating.
I guess the hotel is a little long way to reach 5 stars rating yet, at least need sometime for proper staff training and be attentive to customers with W brand loyalty like me.
January 23, 2013
Rated 5 out of 5 by kay2020 Love this W!
Beautiful trendy decor, great location next to sky train, wonderful breakfast and lobby bar..and outstanding personalized service!
August 3, 2014
Rated 5 out of 5 by aaclarke Amazing hotel experience.
The hotel was immaculate, such a lovely place to arrive to after a long flight. There is a great positive vibe as soon as you walk in the door. We enjoyed every moment of our stay from ultra funky bedroom with the most comfortable bed we've ever slept in, to the pool which has such a relaxing atmosphere that you can feel your worries fading away as you forget where you are. The spa was also great with our first Thai massage being the perfect experience to end our stay in Bangkok. The restaurant food and the customer service were also A*! We would definitely return to the hotel... hopefully sometime soon :)
July 4, 2014
Rated 2 out of 5 by dayoff facility falling apart already?
almost brand new hotel yet i noticed things are falling apart already: TV is hangs slanted, bedpost reading light falls out easily, holes in the bathroom wall, dust visible in many places, inside elevator handle not finished, etc....still behind on construction... with that said, i do enjoy staying at W, but this place needs improvement. check in is also not consistent: was given dirnk coupons this time, but wasn't last visit (wasn't part of any promo). But do see that staff are trying. there weren't any more just "hanging around" and talking among themselves (perhaps less is better). good energy with younger staff but seem to lack eperience when handling requests. i do like the location and i hope hotel will improve with time.
November 17, 2013
Rated 4 out of 5 by Otaru94 This hotel is equipped with good features
- good restaurant
- good staffs
- hopefully can have another kind of coffee pot/coffee machine in the room as the existing coffee pot ruined the nice coffee.
July 29, 2014
Rated 5 out of 5 by AnotherDrMike Great stay
I booked into the W after a weeks work and really enjoyed a pleasant, relaxing weekend before my long flight back to the US. My only disappointment was that wifi was not included. For me, in 2014, charging for internet access in your room is like charging for water or pillows. For the brief amount of browsing I needed to do to find locations or check transport options, having to go down to the common area for a few minutes was needlessly annoying.
July 22, 2014
Rated 5 out of 5 by Hai2607 a great place to stay in Bangkok
W hotel is really a great place to stay when you travel to Bangkok. It is very convinient to get BTS and go around the city.
July 29, 2014
Rated 5 out of 5 by wowmeeddie Modern, Lively and Friendly
My family and I had a great time staying with W Hotel at Bangkok. Too much to mention all so I'm giving one example here to praise the hospital and helpful staffs.
The 2nd night we stayed, we planned to have dinner at a restaurant 'Mango Tree' so we approached the lobby staff. He sat us down while we were explaining, made a booking reservation of the restaurant and even printed us a map for direction.
Regretfully we didn't take his name down, but I'm sure that gentleman will be rewarded if he carries on such good manner.
February 14, 2014
Rated 4 out of 5 by Victor Dirty coffee pot and network port not working
Reserved 2 rooms. Checked in smoothly.
Staff was fantastic, made us felt welcome and like returning home.
Found dirty coffee pot in room 1905 and requested for cleaning the next day. But surprisingly, nothing was done for the 3 nights' stay. My colleague was questioning why I even recommended W Bangkok.
Network port (LAN) not functioning in room 2505 and informed hotel to check on it. Same thing happened, the network port was not fixed even after 3 nights.
I still like the W brand a lot and never missed a chance to stay in one of the W hotels. But I was quite disappointed at the 2 incidents and how W Bangkok handled it.
Left a note at the front desk after checking out. Hope the management will take note of these and fix it so that it does not bother the next guests.
June 6, 2013
Rated 5 out of 5 by Chian Excellent
Must come back to enjoy this great facility and ambience.
July 27, 2014
Rated 5 out of 5 by Slynl Friendly, trendy and comfortable
W hotel decor was chic and trendy, and the people at W were very friendly and helpful. The rooms are new, clean and very modern. I thoroughly enjoyed my stay in W. I only wish that the sauna was open to hotel guest access, rather than only for spa customers. Location-wise, W is centrally located in the business area of Bangkok, and is easily accessible by BTS
May 1, 2014
Rated 5 out of 5 by LouisLEI Will BRB!
I have to say everything is so perfect in this hotel.
There are always welcome fruits and juice in the lobby for the guests. And the stuff are so friendly when I arrived and checked in. Also, the room service is so effective and the food are very good. I just wait for around 10 mins then the yummy Thai food delivered.
One more thing, thanks for all staffs in W BANGKOK, all of you are so nice to the gay people, friendly greeting and warm blessing make me feel good. Thanks and I'll be there in Sept!
June 13, 2013
Rated 5 out of 5 by OrdinaryTraveller A Magical Experience
I have stayed at various hotels in Bangkok, but I have never experienced the level of service that the W Bangkok provided during my stay in April of this year. The hotel design is exceptional, eye-catching and fun! The staff was welcoming and courteous, not in a way that it was part of their job descriptions. The treatment I received felt genuine. It made the stay special. If there was anything to improve, it would only be more options to choose from the in-room dining menu. Great job W Bangkok!
May 16, 2013
Rated 5 out of 5 by daven212002 My first choice hotel hotel in BKK
This is a long overdue review. I stayed 1 night in May and 3 nights in July this year. First stay was up to expectation and service was good. Subsequent visit service has gone up a notch. Even received an upgrade to a suite and received complimentary chocolates. A welcome back card may be a simple gesture but surely made me feel appreciated as returning guest. Room service was impeccable as every little detail was paid attention to. Every staff from concierge to breakfast staff were genuinely friendly and efficient, always ready to provide excellent service and assistance. What impresses me is that they will make the effort to remember the guests' names. A nice touch indeed. I am looking forward to staying at W Bangkok again when my schedule permits. Two thumbs up and keep up the good work!
September 12, 2013
Rated 5 out of 5 by Curbarn W again
Ok I am little bit old for this hotel but hey it is a groovy place, can I use that word? Looks like they have stolen the best starwood staff from other starwood locations. Close to sky train, river and great restaurants in sathorn and silom area. I have to say the concierge is the best in the business. Breakfast is impressive, everyone was taking pictures of the food. This is my third stay here I love it. Can't wai for spa and restaurant in old Soviet Union embassy building to open.
May 3, 2013
Rated 5 out of 5 by Colin29 One of the best hotel stays I had but...
For the time we set foot onto W, we were constantly wow-ed by the service and the aesthetics of our room. The only issue will be the lack of wi-fi in the room and also the quality of the food we ordered from room service. I understand the wi-fi is a business decision but nonetheless disappointing given that I always thought W is all customer-first.
The food that we ordered was not really good, below average. Had much much better Thai food else where.
July 15, 2014
Rated 5 out of 5 by TL86 Great hotel
Very good service. The rooms are fantastic, modern, and well designed. The gym is excellent. This is my go to hotel when I need to stop in Bangkok.
July 22, 2014
Rated 5 out of 5 by Kudafani Great hotel
We stayed at the W Bangkok for 2 nights in a Cool Corner Room. The room was very spacious with great amenities and an awesome view! The breakfast buffet was one of the best we ever had! Special thanks to the German trainee who gave us some really good advice on what to do around as well as Anya from the Front Office and James with his Concierge Team. You all are doing a great job and we hope that we will have the possibility to stay there again soon!
November 17, 2013
Rated 5 out of 5 by JayNasir Fantastic place
Greetings from Langkawi, Malaysia.
It's been 5 years that I haven't visited Bangkok, and mainly alot has change.
As this is my first stay at W Bangkok, I must say I did have a good quality time. From the stressful of city or work life, this hotel has erased those stressness of mine. Completely change of mindset that I'm on holiday and furthermore hassle free stay.
I will not hesitate to return to stay at this hotel in the future. Please do convey my appreciation and compliment to Mr. Pinit (Pat) in front office, the bartender at WOOBA (excellent cocktails), and Mr Worapat who sacrifice his days off and wait for me to come to Bangkok.
May 10, 2014
Rated 4 out of 5 by Sharkwich Just some more to be excellent
Only two things to improve:
1. I called the spa at 1:50pm for a going away massage booking at 2:30pm on 11th July. Only when I arrived at 2:30pm the spa front desk apologised to me that the one who took my call confused on Thai time and thought that my booking was 8:30pm. This is not some mistake a 5-star hotel spa should make. I also wonder if the spa was really full as many of the staff were at the reception area when I arrived.
2. The quilt cover was too thick. I had the aircon ran at 19'c and yet sweat the whole night. I uncover myself but only found it was too cold air. Otherwise the mattress was exceptionally comfortable.
3. The made-yourself burger promotion was good. Taste exceed my expectation especially the foe gras topping.
4. Staff at the bar were exceptionally friendly and talkative. I'm entertained by the conversations while eating alone at the bar.
July 12, 2014
Rated 4 out of 5 by Alvin99 This hotel is very WOW
Great stay these days. Have great times
July 20, 2014
Rated 5 out of 5 by Boon Amazing W team
Was impressed by the WOW service throughout our entire stay. Personalised and truly warm service from all members at welcome desk,(esp Unya, J, Ning) staff at eatery,( Connor, Tommy, everyone indeed) and the very helpful concierge team( Tong, Boby,KJ,Mike) as well as the meticulous housekeeping stylist. Thanks to ALL . Cant wait to be back again !
September 5, 2013
Rated 5 out of 5 by SFOSuperElite Beautiful property and exceptional service
Trade marked "cool" vibe from the moment you enter the reception area. Bathroom in upgraded suite fantastic; room layout well planned. Breakfast buffet among the best I've ever experienced. Great drinks menu at the Woobar. Communication mishap with staff resolved fully, immediately, professionally and sincerely.
September 22, 2013
Rated 3 out of 5 by Thomas W Bangkok
This hotel was newly open for 2 months. Mar 2013. Seem everything is new but not working properly. The tab-let was out of battery because the candy. Lift close and didn't move to your floor. Even you press the floor with your room key. If you feel stay a hotel just for style W may a good choice for you.
March 16, 2013
Rated 4 out of 5 by Agnes422 w hotel dose have my wow!
i love w , especially the bed~
July 18, 2014