Rated 5 out of 5 by Chunders Two short stays
we had two two night stays in consecutive weeks, both were good although the second stay was better as we were given a river view room which was superb. Very comfortable, good staff, especially in Zylo where we were remembered from our first visit down to the sort of coffee and milk required - very impressed!
June 1, 2014
Rated 5 out of 5 by DCGuy2777 Wonderful Hotel
OK, I was a little concerned about staying in Hoboken when I had work in NY. However, the hotel is literally one stop on the Path train away from Manhattan and only 4 stop to Penn Station. The Path train also takes the NY subway card, so you don't need to use a different form of payment.
The hotel is right on the water with the most amazing views of the Manhattan skyline. Go to the last stop on the Path, then walk on the water front until you see the big W. Its maybe 3 blocks.
I had never been to Hoboken, it is a very cute little town. I went to the "Cake Boss" bakery which was a few blocks from the hotel. They had a long line, but it went quickly and was worth the wait.
May 31, 2014
Rated 4 out of 5 by GarySAustin Great View
For the first time in multiple visits the room felt a bit shabby and in need of an update. When went to shower discovered no shampoo, conditioner, face wash or lotion had been left by housekeeping. Front desk was responsive and got it delivered promptly. Dinner at restaurant was very good. The view of Manhattan across the bay is awesome I always book the corner room just for that.
May 31, 2014
Rated 5 out of 5 by mugzie This Hotel has great view of New York City
This Hotel has great view of New York City
May 29, 2014
Rated 5 out of 5 by aaryu Simply Marevelous
This hotel is just wow if you're with your woman.....simply breathtaking views of the river and everything was so well organized. Would definitely stay here in the future.
May 27, 2014
Rated 4 out of 5 by alice5956 Lovely Room; Pathetic Internet
This hotel was wonderful. The staff was superb. The bed was...OK. My biggest problem was the awful internet. My phone could not stay connected for more than an hour.
I had a laptop that required re-logging in multiple times - approximately every 30 minutes (during continuous use). The hotel really needs to get better internet. I doubt I"m the only guest requiring access
Other than that frequent frustration, our stay was lovely.
May 23, 2014
Rated 5 out of 5 by Mike93 Excellent
My first experience at the W hotel. It is one of best properties of SPG that I have stayed. Situated in heart of Hoboken, which is beautiful by the day, and live in the night (meaning: has great pubs around, along the hudson river).
May 19, 2014
Rated 4 out of 5 by BJM14 Spectacular View
I was disappointed with the spectacular view.. Reason being there is construction going on beside the hotel and our room should be listed as obstructed view. Other than paying extra for a view of nyc the trip was awesome, the staff very helpful and knowledge able of the area.. I will go back.
May 18, 2014
Rated 5 out of 5 by SamR Incredible Hotel
I loved my stay. The rooms were great, and the staff took pride in their high hotel rating. The bar was extremely fun, and the hotel is in a great location.
May 16, 2014
Rated 5 out of 5 by Lew58 W Hotel Hoboken
Excellent service and accomodations
May 14, 2014
Rated 5 out of 5 by Andrew36 Fantastic stay
Stayed at hte W in Hoboken for the first time. staff made me feel very welcome. room was unbeleivable and the views were amazing. highly recommend this hotel
May 9, 2014
Rated 5 out of 5 by HNNP This hotel was amazing.
Excellent staff and great location! Just minutes away from Manhattan. Definitely will be returning!
May 8, 2014
Rated 5 out of 5 by billandjan Great Staff
We met Vivian Cohen who managed our daughter's wedding reception 3 years ago. Vivian remembered us which is a sign of a true service professional. You are lucky to have her.
May 7, 2014
Rated 2 out of 5 by Mary1967 Overpriced
They nickel and dime you. Amenities that most hotels include complimentary, the W charges. For example, $12.95 for WiFi is ridiculous.
May 6, 2014
Rated 4 out of 5 by kkl64 Very Nice Hotel - Missed out on night club
My husband and I and 4 other couples booked rooms at the hotel to celebrate my 50th birthday because I had heard such great things about it. The hotel is very nice. We had a cozy corner room with great views of the city. The staff was extremely personable at arrival and check-in. The staff member who checked us in to the hotel asked what our plans were for the evening. I mentioned dinner at a nearby restaurant and then to Lulu's night club at the hotel. He said the club starts to get crowded after 10:00, so we should be ok if we get there by then. I had called Lulu's during the week and inquired about bottle service. I was told that a group of 8-12 people would have a minimum spend charge of $800. I thought that was a little over the top, so I asked how much drinks were without the bottle service/reservation. I was told the drinks ranged from 7 - 15 (starting with beer), which was what I was expecting. Friends of mine had gone to The Chandelier Room (the previous club)and bottle service was $300 minimum. We got back to the hotel a little later than planned. Someone from my group inquired about the club and was told that there was a $25 cover charge per person just to get into Lulu's and that unless you had a reservation they were probably "sold out"! At no time during my phone call with Lulu's did the person I spoke to mention the cover charge or a requirement of a reservation for a Saturday. The person that checked us in knew that we were with a group and wanted to go there. I wish he had filled us in on Lulu's since its a new establishment. I was really looking forward to checking out the club, but some of the people in my group were not willing to pay the $25. So we walked around Hoboken looking for a descent dance club/bar with a mature crowd but ended up only finding dive bars. One other disappointment was that I as an SPG member I was given a voucher for a drink in the Living Room lounge. Since I was checking in as a couple I thought it would be for 2 drinks, but at the bar I was told it was only for 1 of our drinks. In retrospect I should have taken the 250 points that were offered as an alternative. It was a nice evening, but I'm very disappointed that I missed out on the new Lulu's lounge.
May 5, 2014
Rated 5 out of 5 by Marlon9909 Great Place
Excellent Staff, Rooms and Food.
April 27, 2014
Rated 5 out of 5 by SharadB Excellent Customer Centric Staff
While all the facilities were great as expected from W , the staff made a huge difference. On checkout I had forgotten my customized bluetooth headset in the room, the housekeeping staff turned it over to security. Front office called me to ensure that I was aware of my missing item. I was in the area and went back to pick it up, saved me all the hassles. The staff went above and beyond their responsibilities in making sure that I wasn't inconvenienced, although it was my forgetfulness. I would recommend it to all my colleagues and friends.
April 24, 2014
Rated 5 out of 5 by SpringDream14 My vacation to New York and my stay at the Starwood Hotel _ W in Hoboken
This hotel is in the perfect spot if you want to balance your vacation to New York with alot of hussle and bussle in Manhattan and then relax and enjoy the quiet, trendy area of Hoboken. The W hotel itself offers lots to do. The W has awesome rooms and if you are fortunate enough to stay on the Hudson River Side the views of Manhattan at night are spectacular. The hotel is situated such that you can walk out the door and go get a few groceries, buy a beverage, go to a bar/restaurant and so much more in less than a 5-10 minute walk. Another real pleasure is right outisde the W --you step into miles of walkway along the river, and many places to sit and rest along the way. There are two playgrounds within a five minute walk. And lastly, it is so convenient to get into Manhattan. There is the PATH within a five minute walk. Other transportation options within a 5-10 minute walk is the River Ferry and Trains right there as well.
April 23, 2014
Rated 5 out of 5 by TAH70 Great stay
We were treated like royalty!
April 20, 2014
Rated 5 out of 5 by TJoey Another Great Stay
Whenever in the NYC area I always stay at the W Hoboken. It was another great stay and enjoyed Zylo as well. I highly recommend choosing Hoboken (especially for the view).
April 16, 2014
Rated 4 out of 5 by zzzzzzandmorezz Location and views
The W is a fine hotel in a very good location with fantastic views of Manhattan. The rooms are great. My but is .. staff warn you of the noise from the nightclub which is ok but party goers tend to congregate in corridors and make the most unholy row at 0300. They think this is cool. It is not.
April 14, 2014
Rated 5 out of 5 by BrendaO Always an Excellent Stay
The rooms are always comfortable and the staff is always very helpful. Very pleasant.
April 11, 2014
Rated 3 out of 5 by atbd Noise from the hotel club on April 3
The club connected to the hotel had a very loud sound system on the night of April 3. My room was on the 5th floor. I called to complain to the hotel front desk at 10:15 pm about the noise and was told the club was open to 2:00 am however the person who took the call said that she would send security to ask the club to turn the volume. Apparently that did not help because the noise continued. The person contacted at the desk also offered to move me to a different room. Since it was after 10 pm and I could not imagine a quiet room in the hotel, I declined. The next morning I spoke with a colleague who was on the 15th floor of the hotel and he informed that he was kept awake by the noise until 2:00 am.
I have been a guest at this hotel a number of times in the past years and, until this visit, I have received good service and enjoyed a good experience. I think it is pretty bad that the club noise volume has a greater priority than providing the hotel guests with a quiet room. I certainly hope this issue is addressed very soon.
April 6, 2014
Rated 3 out of 5 by britter Room with a view?
When I reserved the room, in the header it specifically said view of NYC. When I later checked in, the man at the front desk talked up our room as an amazing view of the Freedom Tower. All of this build up eventually got us pretty excited for the view. Wen we finally walked in all we could see was a huge steel building completely blocking our view. Long story short, why build up a crummy view? It only left us disappointed.
Second thing, once we were in the room we put some music on around 7/8 PM on Saturday. We used the music dock provided in the room, didn't have the music turned up loud at all (not even as loud as the speaker went) and still someone came to the door saying we needed to be quiet. It wasn't like it was 2AM, even after 9PM for that matter. Also, why have music devises in the room if you can't use them?
March 31, 2014
Rated 3 out of 5 by wbm01 Not a relaxing stay.
I stay in the area often. I requested a quiet room and was given the handicap room. There was an active couple in the adjacent room. After spending the evening with the TV volume up I requested a late checkout. I was told this would be done as "a one time courtesy" there were too many people around and I was embarrassed to explain why i was making the request but I did explain upon my departure. After the request for a late checkout I decided to order my breakfast and take it upstairs myself as the Vu was packed. I ordered at 11am. At 1200 1hour later I cancelled my order. It was given to me within 5 minutes. I felt as if I had wasted my time and I did not leave relaxed or pleased. One shining spot- George- the Valet was courteous, caring and made me feel valued. I doubt that I will return. Thank you. Good Luck.
March 30, 2014
Rated 5 out of 5 by LeftCoast What a view!
Beautiful room and view. Staff at the front desk were efficient and friendly. Only complaint is that a building is under construction next door. I came in on a red-eye and needed a few hours of sleep. I wish I had been told my room was right next to the construction. It was VERY loud.
Even with that, I would definitely stay there again.
March 29, 2014
Rated 5 out of 5 by Will1 Great Alternative to Manhattan
Nice room, great view of the Freedom Tower. Walking distance to good restaurants.
March 28, 2014
Rated 2 out of 5 by Chris5854 Expected Better
I had higher expectations of this hotel. Yes you will get a room with a view, but our room was 50% NYC and 50% Construction site. Our bathroom light didn't work which proves problematic at 1:00 am. We had a connecting room, which was fun because we got to hear the room party till 3:00 am. Would be willing to give it another shot, but for the price just stay in NYC.
March 20, 2014
Rated 5 out of 5 by jim750 The Hoboken W is a pretty neat hotel
It's new and in really good condition.
Nothing no one who has stayed there, or the staff, wouldn't know, but it can be noisy.
Disappointed that in the rooms, it is difficult to find and reach outlets. I just want to plug in a phone and ipad and i have to reach under cabinets to find an outlet. Strange in such a new hotel.
Overall a nice place and very convenient if you are in Hoboken
March 14, 2014
Rated 5 out of 5 by vcb65 i always am thrilled to be staying here.
I always look forward to staying here. the staff
makes you feel as if they remember you and you
are more like a friend as versus a visitor.
they anticipate your needs, before you do!!
March 10, 2014