Rated 5 out of 5 by KingDaddio Spectacular Inaugral Visit
Being the first time to the W Hotel Boston, I was not surprised but still very thrilled by the great personal treatment I was provided by the hotel manager and concierge. I later learned that the concierge from a sister W Hotel called in advance to ensure I received the same high quality service that is always provided to me by W Hotels. I am now really looking forward to my upcoming stays at the W Hotel Boston during early February.
12 de diciembre de 2013
Rated 5 out of 5 by Baconator12 Great, accommodating staff
The staff at the hotel was kind and engaging, checking me in early and upgrading me to wicked awesome room. I travel a lot for work, and the staff at the W reinforced why I stay at Starwood when I can. The location is great as well.
11 de diciembre de 2013
Rated 5 out of 5 by Roadwarrior24 Quick visit
This hotel has the best service. Whatever you need they will do their best to make it happen. My bathroom needed a little freshening on arrival and they immediately sent someone to rectify the situation.
6 de diciembre de 2013
Rated 5 out of 5 by EmersonVMA Guest of Emerson College
I am not the guest, Sarah Green, I am the administrative assistant from Emerson College who booked the room for her. Her visit has been through numerous changes over the past 4 months while we try to iron out details. Julia Greenwald has been extremely flexible and helpful with taking care of our ever-changing needs. In a last minute pinch Vered Tomlak and Alexander Fisher also really came through for us, when Emerson's own facilities management people left us high & dry. I truly appreciate everyone's hospitality and professionalism. My coworkers who actually visited the hotel with Ms. Green said the same thing, that you were all extremely helpful and polite. Thank you so much. Thank you also to Julia for working thru Emerson's Purchase Order process with me, which always seems to be a more protracted project than necessary. I hope you all have a wonderful holiday season, looking forward to working with you next semester, hopefully with lower-maintenance guests :-) Thank you, Jim Delaney
5 de diciembre de 2013
Rated 5 out of 5 by mokie boston w
5 star service, beautiful hotel, needs softer towels and face cloths. awesome soap and bath products, corner room had a great view of the hotel roof, disappointing other than that, would stay at a w hotel anytime
25 de noviembre de 2013
Rated 5 out of 5 by PattyCon W Boston
This is a perfect hotel for going to a show in Boston. It is an easy walk to all the Theaters and some great restaurants. It has a beautiful lounge on the first floor too. Being a Starwood rewards member I received coupons for 2 free drinks at the bar and a free water in the room. I was upgraded to a corner room on the 14th floor. The view was terrific. From here you can walk to almost anywhere. We walked down to Boylston St. and did some shopping. No worries or complaints.
24 de noviembre de 2013
Rated 5 out of 5 by tnbn123 nice staff
loved that you sent 2 beers with patriot cozies. nice touch
21 de octubre de 2013
Rated 5 out of 5 by Sister1205 Staying at The W Hotel to be near Tuft's Med. Ctr.
This was my sister's & my second time at the W Hotel in Boston. I chose the "W" because of it's proximity to Tufts Medical Center. There are other hotels near the Hospital but they do not match the quality of the "W". My sister has a complicated medical problem & we needed comfort & care. The second experience was marred by the waiter in the dining room on Sunday night, 9/29/13. We first had a cocktail in the lounge before going into the dining room. There was only one other table with patrons. Our waiter spent no time with us explaining the menu which had changed Since we came for the operation at the end of May. I know who Jean Georges is, I applaud the "W" for scoring his menu. The waiter acted huffy as if we were bumpkins who did not know the renown chef, he did not clear our plates, he did not smile, he ignored us. Our first experience in the dining room was fabulous. The person busing the tables was nicer to us. Because of the stressful situation we were under we came again to the "W". The "Talent", Julia Greenwald, "Wheels" everyone so nice. smiling & caring for me & my sick sister. The waiter did not ruin the whole experience but he certainly caused us stress & upset. He seemed so out of place compared to everyone else who works there. We will be back, we will eat in the dining room again, the food is delicious, BUT I do not want to encounter that waiter again. Also the down comforters are to heavy for a comfortable night's sleep. For all those who took such great cre of us, I say Thank you.
1 de octubre de 2013