Rated 5 out of 5 by CW1688 Feels like being home everytime
By now, I have been staying at W HK more than thirty nights since it's opening. It's the place to stay in HK everytime I come back from US. The friendly staff and the comfortable room makes me feel like being home. The upgrade program for Platinum member is incredible. I was able to have the suite almost everytime I check in. I highly recommend W HK to every starwood member. This is the place you want to come back often and being treated like the real platinum member.
Rated 5 out of 5 by aaalices 适合路经香港的旅客、出差
Rated 5 out of 5 by tommy excellent hotel
I really like the w hotel in HK very much. the staffs were all friendly and kindness. it let me feeling that it just not a hotel,like a home. . and the shoping mall is just below hotel, you can go as you want to go.
everytime when I come to W hotel, they always help me to upgrade to to the ocean viewing room.and let me have so much wonderful vocation there
By the way, I also like the breakfast there very much, if next time still have any promotion for breakfast,please connect with us again. it really can let you feeling comfortable and energy for a begining day.
thanks for the W hotel in HK..
Hope can see you soon ...
this is the best choice when I go to HK..
Rated 5 out of 5 by Taol 世界上最好的早餐
Rated 5 out of 5 by crb75 Standards slipping - but still excellent.
Recently stayed for four nights and really like this hotel and this was (I think) my fifth stay.
Used car service for airport pickup which was prompt and efficient - as was the in room check in.
Was upgraded to a cool corner room, although I appreciate the upgrade I don't like this room type. My request just to have the room I booked appeared to cause confusion, so kept the upgraded cool corner room.
Disappointed to see a lot of wear and tear in the room, really needs a bit of love and care. Housekeeping which has in the past been excellent, was also below par.
On my first stay about four years ago, I found the rooms Wow!, maybe I'm just more jaded but now find them a little bit boring. That said, still a good size, comfortable bed and furniture and well laid out - and still one of the best rooms in town.
Platinum amenity was full breakfast at the Kitchen which was much appreciated. Staff has always been hit and miss here - sadly on this trip mostly miss.
Hotel Staff is mostly excellent, really petty but I didn't appreciate getting a phone call to basically get me out of the room, when I had organised a late checkout when I checked in - minor issue and a rare service slip.
Bellstaff were also very helpful in getting my luggage to an authorised repairer - really appreciate their service.
Despite minor points raised this really is a great hotel and I look forward to returning.
Rated 5 out of 5 by tommy 很好的城市度假酒店
交通非常方便 員工親切 會很貼心為你安排優惠的早餐套餐 不適讓人覺得只是想要多賺你錢的感覺
服務很積極 會主動關心你 給你任何你需要的服務和建議 讓我可以完全有度假放鬆的感動
Rated 5 out of 5 by LAETH Excellent hotel and staff
Dear W Hong Kong thanks alot for your kind to upgrade my room to suite ocean view .
Rated 5 out of 5 by TravelWeekly Best W Hotel in the World
I'm a frequent traveler internationally and find myself monthly in cities throughout Asia, Europe, Middle East and the United States. I always try to stay at Starwood Properties. I've stayed at the W Hong Kong twice now and find it Exceptional on every level -- property, location, views, room quality, restaurants and best of all the staff is outstanding and superbly responsive. I give the W Hotel Hong Kong my highest possible recommendation!!