Rated 5 out of 5 by FirstTimeInChicago Great Location
Great location on Lake Michigan, close to area attractions / restaurants / bars. Will be better when renovations are complete (e.g., mini bars are installed, Munchie boxes are available, etc.)
July 28, 2014
Rated 5 out of 5 by MSBhalla Great experience!
Great experience during this trip to Chicago W
August 18, 2014
Rated 4 out of 5 by Frances56 The hotel was ok
Very loud when you walked in from the music and the bar is right next to were you register for your room.
With all the noise it is hard to hear the lady or gentlemen who is checking you in.
July 26, 2014
Rated 4 out of 5 by spin2323 spin
Great hotel. Young, hip & lively lobby. Hallways upstairs and rooms a little dark.
August 12, 2014
Rated 5 out of 5 by Char44 Great upscale hotel in the heart of Chicago
Great lounge atmosphere from the moment you walk in. Love the location and the great service.
August 6, 2014
Rated 5 out of 5 by tme123 Fantastic Hotel
Fantastic hotel. Great workout room but could use a couple of more elipticals and treadmills. Food was excellent.
July 26, 2014
Rated 5 out of 5 by Cathy58 Excellent hotel
Great staff. Great hotel!! Exceeded my expectations.
August 4, 2014
Rated 5 out of 5 by Twinsmommy93 Outstanding Stay
Amazing staff, incredible accommodations! Can't wait to go back!
July 26, 2014
Rated 3 out of 5 by mk2996 Quick work trip
I stayed at the W Lakeshore for 1 night for a work trip. I checked into the hotel late and left early, so my time at the hotel was short.
I took advantage of the valet parking and both drop-off and pick-up were very timely.
I did frantically look for coffee at 5:00am when I woke up, but the rooms do not have coffee/coffee makers in them. There is free coffee in the lobby which I did not discover until check-out, but the convenience of not having to run to the lobby pre-shower and right out of bed was extremely missed.
I also was disappointed when I got to the room hoping to charge my iPad on a docking station with my USB cord, but found that they only had regular outlets and DSL ports. I really thought that for such a modern hotel (by looks and function) that the USB chargers would be available in the room, but they were not.
Lastly, the cleanliness of the room was slightly skeptical. I pulled back the curtain to the closet and noticed that the previous guest must have left notes behind on the dresser from the free pads of paper. I also found lots of hair strands inside the dresser, so I decided to leave my items in my overnight bag. I was then slightly worried about what other items were missed by the cleaning staff.
Other than those items, the room was good. The toiletry products were really nice, the couch and bed were pretty comfortable. I also had a great city view.
August 11, 2014