Rated 2 out of 5 by JackandJill Disappointed w/ weekend getaway
I was very pleased with the updated look of the hotel and our room, until I looked closer. The bathroom had dried water drip marks all over the walls, the sheet on the bed had a tear the size of a hand on it, you could hear EVERY noise outside of the room: the elevator going up and down throughout the night, hotel room doors opening and closing, raucous hotel guests and their every drunken word in the middle of the night, etc. The noise level was ridiculous. Unfortunately, based on all of this, we will not stay here again. One thing I look for in a hotel is a relaxing environment and it can not be found here. On a positive note, the Bliss bathroom products are a lovely touch and the location within the city is perfect.
February 15, 2012
Rated 5 out of 5 by KingDaddio The Foshay W Insiders are simply the best
Lisa Heath and the W Insiders at the Foshay are best in class. I no longer need to provide advance notice of my arrival. When I check in, my room has been outfitted with all of my favorite amenities. The Foshay is like a second home. As recognition of the W Insiders superb service, the Foshay is now designated a preferred hotel of my company.
August 8, 2014
Rated 1 out of 5 by MMD228 Dirty Room
Frankly, our room was dirty. The bedspread had four unidentified hairs on it when we checked in and was snagged in a number of places. It was so tattered, I wouldn't have it in my home, much less expect it in our $325 a night hotel room. Also, there was a thick layer of dust on the windowsill in the bathroom, the carpet looked less than vacuumed and the tongs for the bar/ice bucket were crusted with whatever food product the people before us used them on. I didn't complain when we checked in because it was me and my husband's first anniversary and I didn't want to ruin the mood by being fussy but it was not acceptable. We have stayed in a number of higher end hotels in Minneapolis and elsewhere and this was not up to par.
June 12, 2012
Rated 5 out of 5 by MG1942 Third time at the Foshay
This is my third time at the Foshay and I have not been disappointed by the level of service and the quality of the hotel. the convenience in the centre of town is great as well. Highly recommend this business hotel. The meeting rooms along with the accommodations are top notch.
August 10, 2014
Rated 5 out of 5 by Tamany The staff is excellent
I frequently travel for work and am often in Minneapolis. The staff at this hotel is by far the best and the most thoughtful. On one particular trip, I was very sick. The woman who checked me in sent hot tea, lemon, and honey to the room. This hotel makes Minneapolis one of my favorite spots to visit.
August 8, 2014
Rated 5 out of 5 by Nymet74 Beautiful property & Excellent SPG Recognition
We were here to celebrate our 5 year anniversary, and the Foshay did not disappoint. I have SPG Gold status and the front desk gave me an upgraded room, which ended up being a huge suite on the 26th floor, complete with a living/dining room, full wet bar, 1.5 bathrooms, and amazing views. The staff was friendly and thoughtful, even leaving us some delicious congratulatory cupcakes which were awaiting us in the suite's foyer. Excellent central location with a well-equipped gym. Would highly recommend this property, particularly those with higher SPG status.
September 30, 2013
Rated 4 out of 5 by Allison123 Tiny, poor gym, no pool
It is a W, so the rooms and common areas are typical of all W's and are nice, with their special 'swag'. I was very disappointed that this W had no pool or Bliss spa. Most of all, the gym was incredibly disappointing. It was tiny with no windows. The touch screen on the treadmills barely worked. I was there for a conference and when I went down each morning, most, if not all, of the equipment was taken. May not matter as much if you're staying there for vacation, but when on a business trip, my workouts are essential and this was a huge disappointment.
October 6, 2013
Rated 3 out of 5 by JBontario Very nice hotel EXCEPT the showers
The renovated art deco classic building is great and the rooms were actually pretty large compared to many other W Hotels. As always, the bed, linens and towels were great. The showers, however, are horrible. The water pressure from the shower heads are terrible. I called engineering and the gentleman confirmed that the hotel changed out all the shower heads and, yes, they are terrible. As a male, I could barely get the soap out of my hair, Housekeeping should also be stepped up. The first room I was provided was superficially clean, but many things needed real cleaning--there was wine splattered on the wall, the carpets needed some work and the bathroom should have been MUCH cleaner. I was changed to a new room that was much better.
July 15, 2012
Rated 5 out of 5 by minniemouse78 Service
My partner and I had a truly wonderful stay! The staff at this hotel were fantastic - always helpful, friendly, welcoming. They seemed to go out of their way to make our stay really perfect. I could not complain about a thing! The hotel itself is beautiful and fun and we were delighted to find a lot of "extras" available to us that made our stay even more enjoyable, such as being supplied with an umbrella and free drop off service. The food at the restaurant and room service was also excellent. This was probably the best hotel stay I have ever had :)
May 29, 2013
Rated 2 out of 5 by BC76 Too modern, dark for our taste
If you like ultra modern, lots of hot pink and dark hallways and rooms, you will love this hotel. If, like us, you prefer a brighter room with a little natural light, I would recommend looking elsewhere. It didn't help that we were on the 3rd floor with each of 3 windows facing out onto a nearby brick wall. From our room, we couldn't even tell if it was cloudy or sunny outside. The bathroom is modern and attractive but not entirely practical- very few hooks for towels, clothes, toiletries. The rainfall showerhead is cool but water pressure is low.
July 4, 2013
Rated 1 out of 5 by lbd9 I would not stay at this hotel
So many problems, hard to list.
Impossible to get through to reservations by phone.
Room not cleaned by late afternoon.
Phone broken in room.
Car service screwed up which had been ordered though their concierge.
They did make amends, or try to, which was appreciated, but still...too many problems to try again.
Hate the dark entry way and long walk to check in (my son had a broken ankle; not fun)
July 23, 2014
Rated 5 out of 5 by Diana007 Not quite what I expected
The hotel atmosphere was very nice. Our room did not have a nice chair to relax in which would have been nice. The shower had trouble draining and the tub filled up. We had to wait between showers so that tub could drain to prevent overflowing and caused a delay in getting our day started. People were very friendly and polite. I was told that because of the shower problem we would get a credit, but we did not. Follow through is also important, not just a friendly smile and polite words.
June 24, 2014
Rated 5 out of 5 by FrequentTraveler13 ANOTHER WEEKEND DELIGHT
I spent another romantic weekend at this beautiful hotel.
ROOM; Thank you for the beautiful FANTASTIC SUITE, the suites are beautiful, spacious and have fabulous views of Minneapolis.
STAFF: Just amazing. Thank you LISA, JAMES AND DELSA.
DINING: Ate breakfast in bed that was delivered by Keys Restaurant and it was amazing.
OVERALL: A beautiful SPG hotel with rich decor, amazing rooms and customer service.
RECOMMENDATIONS: I highly recommend this W for your Minneapolis stays. Couples will love this hotel along with the party lovers.
March 4, 2014
Rated 4 out of 5 by Tracy7 This hotel convenient to convention center
Easy walk to convention center. Close to local resturants. Great bar at hotel. Staff very helpful and responsive.
August 10, 2014
Rated 3 out of 5 by tp247 W Minneapolis
Stayed the night of the All-Star game, room was perfectly nice, with a great view. Staying on Floor 28 however presented some challenges, I think some of the fellow guests on the floor were enjoying post game festivities, and the floor was a bit loud throughout the evening, between their noise and the constant of the elevators up and down and more guests coming up to celebrate, wasn't the best night of sleep.
July 17, 2014
Rated 5 out of 5 by philly951 Above and Beyond
The staff at the Foshay made sure to recognize SPG status. Also, when I had a flat tire, the valet even changed my tire to the spare for me within 15 minutes. I didn't even ask for this, they offered. Now that is above and beyond! I love the architecture of the building and the food offerings within the hotel are top notch. There is a lot of restaurants within walking distance as well. Nicolette mall is a block away. One of my favorite hotels from the starwood properties,
June 26, 2014
Rated 5 out of 5 by Gerard10 Truly at home
We live a mile from W Minneapolis-Foshay yet wanted to experience the beauty of this space for a spontaneous overnight birthday celebration. It was a wonderful experience. The staff -- from valet to reservationists to servers -- made us feel truly at home. Beyond service, it can never be overstated that the impeccably designed W brand has a distinct, chiseled voice in all of the ways it communicates to its guests. A modern, unexpected, quirky presentation of ideas and services that are thoughtful, purposeful and beautiful. Well done.
February 23, 2014
Rated 5 out of 5 by Rae2 Great weekend
Wonderful old building, wonderful room, wonderful amenities!
August 11, 2014
Rated 5 out of 5 by IowaMomof1 Cute, location and trendy
USED VALET. IT IS $32 AND CHANGE VS. $30 ON WEBSITE AND SPG WEBSITE. VALET WAS SLOW ALL TIMES.
ARRIVAL OF ROOM DOOR WAS OPEN. MAKE SURE TO CHECK LATCH UPON IN AND OUT OF ROOM.
BOOKED KING WONDERFUL HOWEVER WAS GIVEN ACCESSIBLE KING WHICH WAS FINE HOWEVER WOULD OF BEEN NICE TO HAVE KNOWN UPON CHECK IN.
USED ROOM SERVICE, MUNCHIE BOX AND KEYS CAFE. ROOM SERVICE BILL SHOULD SPLIT OUT MUNCHIE BILL SO I KNOW FOR SURE SINCE SOME ITEMS WERE ALREADY MISSING UPON ARTUVAL. PLUS MINE WAS NOT RESTOCKED DURING STAY WHICH CARD SAYS IT WILL BE.
September 2, 2013
Rated 4 out of 5 by TarynItUp Decent Hotel; Needs a Refresh
I was only in Minneapolis for one evening so didn't have the opportunity to explore all of the hotel's amenities, but I did visit the Prohibition Bar (very nice) and ordered room service for breakfast (exceptional food and unparalleled service). The only letdown of the experience was the rooms/corridors which seemed outdated and could use a refresh. I know that hotel products become outdated quickly, but the age and condition of room seemed well outside the typical W brand experience. The bed, however, was very comfortable.
March 28, 2014
Rated 2 out of 5 by Delany22 Felt like I was in the dark 24/7
This hotel provides no lighting in any part of hotel except your room. Felt like I was in a night club 24 hours of the day, very gloomy atmosphere. Also for being a high priced hotel they did not have any extra blankets available. Brought something that somewhat resembled a blanket the second night. Very small rooms. The shower was the only positive thing about this hotel stay as they had the rain shower. Definitely not worth the money spent.
July 3, 2014
Rated 5 out of 5 by FrequentTraveler13 BLOWN AWAY AGAIN
Quick weekend stay. Marvelous suite was truly wonderful. I am very thankful and grateful to Lisa in concierge for always making my stay special. I ate at CRAVE located in downtown and Lisa gave me a special VIP card that entitled me to a free appetizer. It was very kind of her. This is a fabulous SPG hotel and you will enjoy the rich decor and the staff will make your stay wonderful. Food at Manny's Steakhouse is fabulous and the freshly squeezed orange juice from Key's restaurant is heavenly. Stay at this W and you will love it.
March 17, 2013
Rated 4 out of 5 by MarkS69 Reservation Concerns
I had two "confirmed" reservations covering back-to-back nights. This caused considerable confusion with the staff at the desk. When I checked in I went over my reservations at the desk and I was told I would not have to change rooms as both reservations were in order. The next day I had a staff member come to my room to see if I was checking out. I explained that I had the room for two more nights. Later I was asked to come down to the desk to once again go over by reservations. Not sure why this was so confusong to your staff.
September 30, 2013
Rated 5 out of 5 by eraaks Wonderful, As Usual
We almost exclusively stay at The W when we stay in downtown Mpls. Amenities are top notch, service is always friendly and helpful. Rooms have always been clean, fresh and well managed. Beds are extremely comfortable (in our opinion). Having a world class steakhouse right downstairs is a wonderful benefit as well. Can't say enough good things about The W.
July 21, 2014
Rated 2 out of 5 by KLKOWAL Not very impressed
I was a guest for one evening in Room 1110. The bathroom counter was dirty and had ring marks all over it. The bathroom faucet was broken and difficult to turn on. One wall in the bathroom was covered in watermarks. The mini-bar/table had a door that was broken and hanging off it. The bed was not very firm or supportive. Ambiance was trying to be good, but the cleanliness of the room was disgraceful. I would have requested a room change had I not checked in so late and only been staying for 1 night. I would not stay here again.
April 26, 2012
Rated 3 out of 5 by Nosmokyrooms Lines at the front desk are bad
Arrived to find a 25 minute line at check in with one attendant. Made it to front around 2:50 PM to be told that room was not ready as check in time is 3:00. I wondered if I should get in line again as by the time I reached the front it would be 3:00.
Upon arrival to room I walked in and noted that the room wreaked of cigarette smoke. I then changed rooms.
The room was not cleaned by 6:00 PM each day.
It is obvious that you do not have enough staff.
June 28, 2014
Rated 5 out of 5 by Lizz1212 Always Great
I usually stay at this hotel when visiting Minneapolis. The staff is helpful, the rooms are stylish, the food is wonderful, and the bed is great. I arrived early on a Sunday and they were able to accommodate me after an early flight. I really appreciated the valet staff helping me out in the pouring rain!
The only issues I came across with this time around were some issues with the internet. On most days it wouldn't recognize my room number and prompted me for another room number so I had to speak with Tech support a few times. Also I felt that the room smelled a little, but nothing so bad that I needed to switch rooms.
I've never had these issues before so once in awhile something will happen, so I understand, but honestly I love this hotel and would tell anyone to stay here!
May 2, 2014
Rated 5 out of 5 by ChampJones The staff is the best I've encountered
The staff at the Foshay overwhelmingly exceeded my expectations. They were friendly, respectful, and accommodating. They remembered my name and totally catered to all of my needs. Simple features like greeting me at the door and providing directions made me feel comfortable. They made great recommendations for dining and entertainment for a young traveler. When talking to fellow conference attendees that did not stay at the Foshay it was clear to me that this staff made my trip am exception to the boring hotel stay rule!
July 25, 2013
Rated 5 out of 5 by pennovo WOW!
Upon check in, I was asked if instead of (3) rooms I had reserved if it would be OK to have 1 standard room, and 2 people share a suite. Although it is less than ideal for 2 businessmen traveling to share a room, I agreed. Not only was the shared room acceptable it was incredible. The Extreme WOW suite at the W Foshay rivals any room I have ever stayed in. The staff at the W Foshay was perfection, and mirrored the quality I have come to expect when staying at the W. We will be sure to stay here when visiting Minneapolis.
March 15, 2013
Rated 5 out of 5 by Magus Valentine's Day Getaway
The Foshay is a perfect place to spend a romantic weekend with someone special in your life. The room we had was quiet, spacious, clean, and quite comfortable. The hotel is located within walking distance of dozens of excellent restaurants, theaters, coffee shops, and a mere four blocks to light rail system providing easy transit to and from MSP airport. The concierge arranged for a massage table to be brought to our room for a nominal fee. I'm a laid back traveler but my sweetheart is not. Both of us loved this hotel.
February 19, 2013