Rated 3 out of 5 by Panos Didn't Quite Meet Expectations
During our recent vacation we stayed at two different places while in Barcelona. The second part of our trip in Barcelona was to stay at the W, because we wanted to explore the beachfront.
To be honest with you, it was an average stay, there was nothing that was spectacular about our stay but there was nothing was necessarily wrong, expect a couple hairs in our sheets, and the lack of refilling the shampoos or body soaps.
Usually, during our stays at Ws across the world, there is that something extra that makes the stay memorable. And for that reason I would not recommend staying at the W in Barcelona.
January 7, 2012
Rated 4 out of 5 by FOCUS100 Overall good - but stay away from the top floors
Overall good hotel...nothing special besides the location which offers a nice contrast to busy Barcelona. Massively disappoints on the "small" things - no turn-down service, water bottle EUR 4, bad selection of TV channels, etc..
The negative highlight was being woken up at 2 am in the morning by noise of the top floor bar - it is more a club than a bar...we stayed on the 23 floor and the walls were vibrating and you could even hear the DJ shout. After several complaints to no avail, we were able to relocate to a lower floor and the hotel was sorry for the inconvenience. Exactly what we came to expect!
April 18, 2012
Rated 3 out of 5 by Roya Roya
We had two high floor and beach view rooms. The beds are very low (mattress is almost on the ground) and extremely soft that caused lower back pain and muscle spam even though we are all young with no medical issue. After complaining about soft bed, the hotel only offered us to sleep on the sofa or floor, not changing our room to a room with better beds. The uncomfortable bed ruined our vacation and left us with no resting experience and pleasure. The location and view is excellent, but floors and hallways do not have any characters (mono-color on wall, ceiling, & carpet). The pool is extremely small.
April 8, 2013
Rated 5 out of 5 by Vincos Unmitigated Glamour
My partner and I prefer W above all other SPG brands and, having stayed in many, this is our favourite. From the iconic building to the magical seafront setting, everything is superlative.
We had been in February for a one-night stay and liked it so much, my partner wished to return for his birthday celebration the following month. I noted this to my SPG Platinum concierge who duly notified the hotel and the upgrade was spectacular - to the huge Cool Corner suite with a fabulous view over the Mediterranean. it felt like we were on an ocean liner. Almost immediately upon arrival we were surprised with a beautiful complimentary birthday cake.
Gianna at check-in was lovely and observed all of the corporate rules...charming, talkative and welcoming.
The new Platinum included breakfast amenity was fantastic - and a huge value saving s 150Euro over three days. The buffets were lovely although the Wave was far better set-up and stocked than the Bravo upstairs.
Two things I felt missing: a tea/coffee service in the room which I feel should be standard across all the SPG brands and the characteristic fine W scent in the air (not sure why it is misising at this property).
March 5, 2012
Rated 5 out of 5 by Iniesta No excuses not to come back.
An overwelming overall expercience.
Great food, frendly staff, spectacular view.
Absolute holiday feeling.
August 1, 2012
Rated 5 out of 5 by Craig5960 Faultless hotel and staff
Spent four nights in this hotel and it proved to be the best hotel we have stayed in.
October 1, 2013
Rated 4 out of 5 by steve very nice
hotel is very nice .service is relay good.staff very polite. person in the breakfast place by name Liza very nice 10
June 5, 2014
Rated 5 out of 5 by Mugsey84 Gorgeous hotel right on the beach
If you are staying in Barcelona and like the beach, this hotel is perfect. It literally opens up onto the pier, and is unbelievably nice. Also, it has one of the three most popular clubs in Barcelona on the roof and you get VIP access. The lobby is gorgeous, and was very nice to get drinks at before going out in the evening. Very nice gym facility. About a 15-20 minute walk from Las Ramblas, but walking is always needed in Barcelona after all the tapas. Superbly helpful staff, concierge was great with bars and restaurants. Far exceeded recommendations, and I would definitely return and recommend to anyone. Really made our stay in Barcelona much better, and confirmed SPG for life for me.
May 9, 2012
Rated 5 out of 5 by FqntFLtraveler33 Beautiful Hotel with a great view
Very much enjoyed my stay in this beautiful hotel. Check in was fast and efficient. My SPG platinum status was recognized and I was upgraded to a beautiful corner suite. The bar on the 26th floor has a spectacular view. As a hotel guest I received VIP access - avoiding the long line. This is a great hotel in Barcelona - but a little bit of a walk ( or a 10 Euro taxi ride) to get to the La Rambla or the Gothic quarter. Unfortunately the computer was not working when I checked out early on a Sunday - so I was not able to divide my charges to two credit cards like I had intended. But other than that - this was a great stay. I highly recommend this hotel
April 28, 2014
Rated 5 out of 5 by pao67 w hotel amazing views
very Amazing views rooms are very comfortable ... i like your TV and shower ,
June 4, 2014
Rated 5 out of 5 by RafKam I almost never left the hotel
Stayed here twice, last time being with a group of friends. We rarely ventured outside the hotel because it was so great.
SPG recognition is great, both times having had an upgrade to a massive corner suite with unbelievable views. Beware: all twin rooms are in the lower block (up to floor 6, I believe) and therefore can have very limited views, so if at all possible opt for a double bed. The room is very nice and quite plain, lots of neutral colours, so I guess it won't date too quickly.
Service was always fantastic, from check-in until after my stay when I had to query my bill with guest services. Staff is keen to help and proactive.
The swimming pool area is fantastic, but there is quite a rush for the top spots. The one disappointment is that the swimming pool is far too small for the size of this property. And both times I went there in mid-season so high season must get chaotic.
The location is a bit away from all the action, but it's one of the few hotels in Barcelona that is right on the beach. I would not necessarily recommend this hotel if this is your first trip to Barcelona and you want to see all the sights, as it does feel like you are staying in a different city. However, if you're just looking to relax, but still have all the restaurants and nightlife that it has to offer, this is definitely a good pick!
Breakfast at Wave was very good, but we had dinner at Bravo24 and the service was very poor and the food mediocre for the very high price we paid. The pool bar has standard burgers and tapas but got boring after 2-3 days. A nice surprise were the tapas at Eclipse, which were very tasty.
Eclipse seemed a bit of a flop as it never quite got going, which is a shame as the place itself is nice. The pool bar proved to be a great option for early evening drinks as it was very relaxing with couches and cabanas.
Gym was one of the best I've seen in a hotel, very spacious, great beach views and modern equipment.
April 17, 2012
Rated 5 out of 5 by Jayjay15 Iconic architecture, wonderful view
W Barcelona stands out as an icon of the charming Barceloneta, offering an unparalleled view both from our room and from the window of our plane. Staff are friendly, knowledgeable and genuinely helpful.
June 1, 2014
Rated 5 out of 5 by RoandJu Luxury on the beach
Went for a short break in March and W stands for wow in our book. We loved the ambiance and decor, room layout is unusual but suited us and we were really impressed by the designers ingenuity in both bedrooms and public areas. Although not a beach hotel in the traditional sense, we thought an indoor pool would be on offer as well as the spa and great gym. Other than that a perfect spot. The walk to shops etc. was fine and showed us the vibrant nature of Barcelona
March 21, 2014
Rated 5 out of 5 by LilyMae Excellent stay-highly recommend
Stayed for 3 nights this April. Hotel and staff were fantastic from first minute at check in till checking out. The room was 'fabulous' - literally!! The view was amazing. Great lively bar on top floor in the evening. Beautiful sun bathing area. All the staff were so helpful and friendly, nothing was too much trouble. Location right on the beach so you actually forget whilst at hotel what a busy city you are in, just a short taxi ride takes you back into the hustle and bustle for attractions, shopping, restaurants and nightlife. There are however restaurants within walking distance if you do not want to go into city. Definatrly recommend and definitely shall return!
April 29, 2014
Rated 4 out of 5 by DawnM Great party hotel
Great hotel, especially if you like a great party!
May 31, 2014
Rated 3 out of 5 by Phg256 Not bad but very expensive
Hotel is very expensive. My biggest issue was that the pool area including the deck and bar was was closed on Sun night for some type of party. I spoke to the manager and he was very apologetic but told me it is closed every Sunday for this party. When you pay a small fortune to stay at a hotel you expect to have use of all their facilities all the time. It was not mentioned to me when I booked the rooms that the pool wold close at six o'clock on Sunday when my children were hot and wanted to swim. At least offer a reduced rate for the inconvenience.
August 19, 2013
Rated 4 out of 5 by Christoulouse This hotel has a great staff
I was very welcomed in March by W Barcelona employees, especially at the desk. I have to thank especially Nafsika Tsouramani, who is on a practice in yor hotel and who was very efficient and kind in her job.
April 4, 2014
Rated 5 out of 5 by Jaygill amazing staff
the property is iconic,my check in staff lois just a fantastic person with excellent communication skills nothing a problem for any staff they all beat expectations and in my view raised tha bar for customers service, I do travel quite a lot but from now on will be giving the W brand priority wherever I go
May 27, 2014
Rated 5 out of 5 by RickSJ Great place to stay!
Vacationed here for five nights (used SPG points, and as Lifetime Platinum benefit, a five night suite upgrade reward - high-floor full ocean and partial city view - very nice room). The hotel staff service exceeded my expectations, excellent service from the bellmen, front desk, concierge, maid, and room service. Great breakfast buffet (also a platinum benefit), again with excellent service from the staff. I actually enjoyed the 20 min. walk along the beach esplanade to get to downtown. When in Barcelona, I'll be coming back here!
August 15, 2012
Rated 5 out of 5 by DinoC May Break
Great hotel to chill and relax. Front desk staff very helpful.
Wet deck party was great.
Rather slow trying to get served at the bars in the evening very slow service.
May 28, 2014
Rated 1 out of 5 by Villena Far from a 5 star
In a place far from everything, not fully built, is the W Barcelona. If you come by car, no one is waiting for you so you go by yourself to the parking, and then exit after 5 steps carrying your suitcases. Arriving to the reception desk, despite the fact you made reservation 4 weeks ago, you are located at the 1st floor, with a view on the kitchen and the dirty towels. No bathroom. Wash basin in the room, shower only separated by a glass... Music all day long. Linen not changed daily despite the card you put on your bed..
April 15, 2012
Rated 5 out of 5 by Jzl24 Excellent location
I had a 2 night stay at the W Barcelona mid jaunary. The location was incredible andthe design of the hotel was truely unique and worthy of the W brand. The Wave restaurant has excellent breakfast and dinner that i would highly recommend. The staff was also extremely helpful, especially George at reception, a life long Barcelonian that gave us a long list of superb dinning and shopping recommendations that made our first to Barcelona an unforgettable experience.
January 23, 2014
Rated 4 out of 5 by Sandrofit Nice experience!
Perfect if there was a bidet....
May 27, 2014
Rated 5 out of 5 by yammy The best place in town and a must for a trip to Barcelona
This is a very nice hotel, nice location, right on the beach.
I really enjoyed this hotel. Modern, customer dedicated and very nice location.
The hotel is on the beach, but close to everything in the city. A 10 minutes walk from city center, 15 minutes is walking along the beach.
I use the limo service provided by the hotel and it was an excellent "plus", pick-up on time from Barcelona Airport, smooth drive and front desk informed about our arrival.
Very professional and dedicate staff.
February 22, 2012
Rated 5 out of 5 by Pablo64 Cool and trendy hotel
Fantastic hotel with very friendly and helpful staff. The "W" has to be the coolest and funkiest hotel in Barcelona.
We very much enjoyed our stay, the restaurants, bars and other facilities allow you to not have to venture too far if you have already experienced all the other fantastic sights of the city.
The one and only criticism is the bathroom layout. The large shower area opening onto the bedroom is fine, however the WC being open via a glass door to the bedroom is not cool ?
August 22, 2013
Rated 4 out of 5 by Ebaz Great Hotel in Good location
The room was great - very comfortable, nice, clean and great views of the water. Only odd part is that bathroom is sort of in middle of room and not much privacy. The location of the hotel is probably best over the summer since it is on the beach. For the traveler who wants to spend time in the city, it is a good walk to the city. The W should offer shuttle service every hour during the day to make it a little easier. The Concierge service was very helpful prior to and during my stay.
May 1, 2012
Rated 5 out of 5 by philippe52 Ourv experience
As I already wrote in trip advisor...Welcome , rooms , restaurants and rates has been excellent...But more than that , having had a problem with my car , Three " black men" ( Gabi , Dany and Alexandro , helped me for 2 houirs to change my tire damged by a motorcycle allowed us to drive back to SAwitzerland yesterday
A big thanks
Will be back
Philippe and Nicole room 1809 22nd of January
January 24, 2014
Rated 5 out of 5 by Ibiza35 Awesome experience
Everything about the hotel is awesome, the only thing missing are Nespresso machines in the rooms.
May 23, 2014
Rated 3 out of 5 by f01261 Lack of respect for the Customer
I get the impression that Customers are only viewed as walking wallets. In addition to paying a premium rate for a room you have to pay extra for;
Water (€4) per bottle
Internet (€9 per 24 hours)
Swimming pool (€20 per person) and
Breakfast (not sure how much that was, receptionist said "about €30" suggesting that even they were embarrassed about the price
I'm a frequent traveller and expect better and would be happy to have paid a little more upfront for a feeling of being valued and pampered during my stay.
After an 8 hour journey all we wanted was a slick check-in and to get to our room as quickly....but we are hit with a bewildering array of information about UNICEF, opting not to have our room cleaned daily and priority entrance to a nightclub(?)
Room itself was fabulous with a great view, but that was the only redeeming feature I'm afraid.
March 5, 2013
Rated 4 out of 5 by Nevermind Mr H Lee
Great modern design, place is clean and room is in good size, surprise no shower cap or tooth brush provided , overall staffs are friendly. However there are a little small issue during the stay, eg. I seated at Wbar at around 11.30 doing my email, no one came around to ask for a drink, anyway I do not expect no coffee after mid night but room service only. Secondly we have dinner at Bravo for 2 person bill at 132 euro with no wine. its fine for a 5* hotel but I am not sure the waiter could understand some english which I order a dish of mussel and came with a vegetarian Mushroom but its taste ok, and I order a virgin mojito and they bought me a alcoholic one, eventually they have changed it. Finally the NON alcoholic cocktail was charge 13 euro, and the manger said with or without is the same price which I totally disagreed. A dead simple soft drink with a bit of mint. That its I want to say.
April 6, 2013