Rated 5 out of 5 by Mac003 Great atmosphere, views, ambiance
This hotel has a great atmosphere, views are awesome and generally a cool ambiance with lots of beautiful people enjoying themselves and being catered to by a very attentive and friendly staff. I can't wait to book my next trip.
June 10, 2014
Rated 5 out of 5 by Peel Short break Barcelona
We spend 4 great days in Barcelona thanks
the beautiful hotel W.
Great location, superb architecture & rooms
excellent breakfast buffet and good staff.
We like to mention specially two of them:
Restaurant Bravo: Sara
Reception : Luisa
We are looking forward to come back soon.
April 5, 2013
Rated 5 out of 5 by MDMay2012 Fantastic Experience!
Absolutely enjoyed our stay and so did our little toddler. Perfect modern, hip, and classy with lots to do on site for the adults. Hard to beat beach location which the kids will love as well. Excellent views, very relaxing and perfect vibe. Looking forward to our next visit.
May 16, 2012
Rated 5 out of 5 by discotruck This hotel has wonderful and grace features.
Barcelona W has wonderful scenery. Especially rising sun is fantastic. I've never been see such a beautifull scenery. In addition comfortable bed was impressed on my memory. Even though from hotel to main street distance is a little bit long, it's no problem.
Thank you! W!!
October 30, 2013
Rated 5 out of 5 by Greenjewel Magnificent view
The hotel is in a great location with a lot of activities going on. The restaurants at Barceloneta were a special draw. The view of the Mediterranean from our room was breathtaking. The staff was noticeably all young, but they seem to be well-trained and very friendly.
October 17, 2013
Rated 5 out of 5 by Mig28 Above and beyond
The W Barcelona exceeded all expectations. The location is perfect with spectacular views. The restaurants and bar options are welcoming and unique. I'd like to personally thank Federico and the Whatever/whenever team for personalizing our stay. Will definitely return.
October 9, 2013
Rated 5 out of 5 by NikolozK Great Hotel, beautiful atmosphare
One of the Best Hotels I've Visited! The view from the room is best ever can get! Place at the window, to sit or lie and relax is the best place in the room :)
Dining is also nice in the restaurant.
Will go there for sure next time.
February 24, 2012
Rated 4 out of 5 by Christoulouse This hotel has a great staff
I was very welcomed in March by W Barcelona employees, especially at the desk. I have to thank especially Nafsika Tsouramani, who is on a practice in yor hotel and who was very efficient and kind in her job.
April 4, 2014
Rated 5 out of 5 by Mavis The Best
This hotel is the best W ever. We come at least once a year, just to relax and enjoy the hotel.
The nicest thing is pressing the button to release the blinds and just take in the view. No other place like it
April 4, 2013
Rated 5 out of 5 by WeiTianshi Great Experience
Waking up and having this view is just amazing.
November 21, 2014
Rated 3 out of 5 by DrZeuss Great location
Very nice place. Great rooms. Good food.
You get attitude from the staff, they forget to deliver what you ordered on two occasions and sunscreen is 66 euro for a small tube.
April 2, 2013
Rated 2 out of 5 by Tip21 Barcelona W
I had been looking forward to my stay at the Barcelona W after spending a lot of time in the city on previous occasions. Unfortunately the stay did not meet my expectations. On check in, while the front desk girl was very pleasant she did not give us directions to the elevator or arrange for a bell boy to carry our bags.
The corridor to the room was very dark and felt quite claustrophobic and it didn't help having to scrabble around trying to find the door card reader to turn on the lights in the room.
The room was very pleasant although it was lacking the amenities which I have come accustom to in similar standard hotels - most notably coffee and tea making facilities. I was shocked to find that there was no complimentary water provided in the room - there were plenty of bottles each with a price tag of nearly 5 euros. It seemed as though the W was out to grab as much money from you as possible with any opportunity.
House keeping staff were average at best, rooms were almost made but finishing touches were missed, a bathrobe which had been used was taken but not replaced, toilet roll holders were left empty etc...
All in all I was pretty disappointed with my stay, the only positive thing I can take from it was that the bed was very comfortable! I will not be recommending or returning to another W hotel.
July 11, 2014
Rated 3 out of 5 by Alok Business Stay
Nice business stay.
Not so good facilities compared to even 4 star Hotels in Italy.
No free wifi even for usage on phone not corporate usage :(
January 24, 2013
Rated 5 out of 5 by Mike1690 The best experience
I would like to express how happy and satisfied both my partner and I are with the impecable service we received while staying with you! We checked in on the 3rd August 2014 for 3 nights and checked out on the 6th August 2014. From even before our arrival, I called the hotel reception to confimr my booking and was spoken to very politeley and assured that everything was in order. Upon arrival, we were promptly greeted by the doorman at our taxi, who walked us to the reception and even took our bags. Once at check-in, we were met by a very polite and enthusiastic gentleman named Max (great personality) who gave us all the info we neded for our stay. He also infomed us that he was able to find us a room on a high floor with a lovely view of the water. Once in the room, we were absolutely astonished by the design and all the facilities available. A few other members of your staff really made our stay pleasant namely Francesco from the poolbar, Martin from the Wet bar, Luis from the beach bar as well as Julian from the wet bar. It goes without saying that these particular people were excellent to say the least and certainly made a difference in our experience. Both my partner and I work in the hospotality industry for a 5 star luxury brand (in Abu Dhabi & Geneva) and were amazed at how consistant the service level was from the start to the finish. I would like to thank all the people mentioned above for making our stay memorable ans well as the entire team at the W Barcelona and we will make it a point to share the positive review and definiteley stay there again! Michael Omumbwa & Caroline Vanat
August 7, 2014
Rated 5 out of 5 by Pedro19The65 Great Design, outstanding view
The Hotel is very well placed with a great design and a fantastic view either for the ocean or the city. The beds view is amaizing.
October 4, 2013
Rated 1 out of 5 by Bretts1974 Nowhere near the hype
Stayed here for 6 nights at a conference in September and was looking forward to it. Was seriously let down by the service, the quality of staff and the overall quality of the hotel. No intiial recognition of my platinum status and was not offered a room upgrade upon arrival. I arrived at 11am after 26 hours of travel and no room was available, not even at scheduled check-in time of 2 pm (we had to wait till 5pm for the room). Once in, i was very dissapointed with teh quality of the room, lots of damaged walls, poor lighting but great views.
Not once, but twice in 2 seperate rooms, the air conditioning broke and would not work. When it stopped working int he first room and I had to have maintenance come at 4am (which took over 30 minutes), i was promised a move to a suite (in recognition of my platinum status) but had to stay 1 more night in a wonderful room (to which the air conditioner broke again). Instead of providing me the suite as promised, they simply said we had fixed the problem and you have to stay in your room.....poor service for a Platinum.
Overall, the staff were very snobbish and arrogant (except for a few of the bar staff in the W Lounge, almost all staff were nowhere near the standard they should be of a W.
I would not recommend this hotel at all.
October 26, 2014
Rated 5 out of 5 by ETandGST Our August Stay Was Fantastic
I won't even consider staying anywhere else on our next visit to Barcelona.
August 23, 2012
Rated 5 out of 5 by SanFranciscoFamily Fantastic views, even better service
We loved our stay at this property from start to finish. Rooms are Incredible with awe inspiring views of the sea, the port and the city. The pool and beach are marvelous. We tried three different food locations and each was delicious. What stood out for us most was the extraordinary service from EACH team member we met. We have too many examples to list but trust me this hotel rivals all with a dedicated team. Great location and easy access to the center of the city. We were surprised by the fact that it was very family friendly. Great walking, and fun play areas for children on beach. We will return again and again. A new favorite for us.
June 24, 2013
Rated 5 out of 5 by ingkno the place to stay
amazing food, lovely staff, the building is such amazing
November 2, 2013
Rated 5 out of 5 by rye27 Great Location, Great Ambiance
Can't wait to be back !!!
January 27, 2014
Rated 5 out of 5 by Willyfog2 Wonderful summer trip
I'm already a frequent guest at W Barcelona and every time both the hotel and the staff exceed my expectations. Definitely the place to be in the summer time! Great atmosphere and excellent experience to enjoy a few days in Barcelona. Even though the hotel was almost full, the Welcome Desk managed to get me upgraded to a fantastic Cool Corner Suite. The views have no equal and the rooms together with all the facilities are really amazing. All the staff is extremely friendly and pay attention to every detail to make your stay unforgettable. If you are a Platinum SPG, make sure you get in touch with the W Insider for an even more special attention.
August 27, 2013
Rated 5 out of 5 by TorontoDoc "W"onderful stay!
We stayed at the W Barcelona in June 2014 as part of a family holiday in Barcelona. Though we have stayed at other W hotels before, this time was different because it was the first time we traveled with our baby daughter (only 5 months old)!
Overall, we loved our experience. It was truly memorable, and staying at the W definitely was a high point of our Barcelona trip.
Positives for this hotel:
1. Incredible architectural landmark, shaped like a giant glass sailboat
2. Excellent service from the W Insider concierge desk (thanks Nuria and Shane)!
3. Food and beverage was high quality with great service overall. The breakfast buffet was excellent, and this hotel achieved (in our opinion) a world record for fastest room service, despite being at full capacity!
4. Views from the room were INCREDIBLE. We received an upgrade to a Cool Corner suite which was ABSOLUTELY STUNNING. There was a view over the Barceloneta beach and the city from the sitting room, and a pristine quiet view over the Mediterranean Sea from the bedroom.
5. Bliss Spa provided excellent service and was a great quiet place to relax.
6. Even though many will view the W brand as being for young people looking for a party, we still thought it was a great experience with baby in tow. The staff were extremely friendly and accommodating. Of course, we couldn't go to the rooftop bar "Eclipse", nor attend the famous weekly pool parties... but the vibe of the hotel is modern, sleek, and sophisticated and there are plenty of quiet spots to enjoy family time.
A few minuses:
1. Location, while great for the beach, is not very convenient for touring the city landmarks such as Sagrada Familia, etc. We stayed at a different hotel as a home base for city tours (Le Meridien Barcelona, also an excellent hotel).
2. The pool and deck is tiny compared to the size of the hotel - would be better if it were bigger.
3. The first room we checked into (Mega Room) looked a little tired - a couple of carpet stains, strange odor in the room
4. One morning we arrived for the breakfast buffet just a few mins before closing time. The curtains to the buffet area were still open. Once we were seated at our table, the staff closed the curtains to the buffet and we were firmly told it was closed. We had to order a la carte from a quite limited breakfast menu. This was disappointing, and seemed unaccommodating given that the buffet was open when we arrived.
5. The check-in process was a bit slow, and the front desk was chaotic - likely because the hotel was very busy when we visited. The staff appeared to be doing their best to handle the crowd though.
While there were a few tiny minuses, overall our experience was so "W"onderful that I would still rate it 5 stars. This is our favourite W hotel in the world, second only to W Hong Kong.
August 10, 2014
Rated 5 out of 5 by ryanm84 Location, Location, Location
The location of this hotel was great. It is right on the beach with beautiful views. The staff are very nice. The Pool is beautiful, but busy. Service was really high! Would go back again! Only con was that check-in and out were busy.
November 15, 2014
Rated 5 out of 5 by Ayman Coolest hotel in Barcelona
This is a wonderful and cool hotel. Vibrant, colorful, happening... You would actually enjoy being at the hotel without going out, whether in the room enjoying the endless sea or at the pool terrace watching the view...Will mostly likely go there on my next trip
Lobby: Large and lively lobby area, with modern interior, lounge music, colors.
Reception area is nice and the team are very professional, knowledgable, and friendly. we had personalized service throughout the stay.
Check in: in reception only as there is no executive lounge.
Guest room: spacious for Europe standards with contemporary design. Full wall length window with view of the beach and the endless sea.
Bathroom: Modern design, could have been done in a nicer way given the hotel standard of design.
Executive lounge: n/a
Room service: personalized and good service
Breakfast: average breakfast buffet with average variety and high quality of food. The area is actually nice and has view of the beach and outdoor terrace.
Concierge: friendly, knowledgable, have good connections with many places.
Location: perfect location, a short walk to barcelonetta, and citadel de Olympica is 20mins walking. Anyway taxis and public transport are around with bus stop in front of hotel.
- W Lounge- very nice lounge at the top floor with view of Barcelona city and the long strip of beach. Nice going there before sunset.
October 29, 2012
Rated 4 out of 5 by Michael59 Great views over the sea
We stayed two nights at W in October and in two rooms. A Faboulous Twin and a Cool Corner Suite. The views from both rooms are just second to none. Everything in the rooms were very new and in good condition. Wonderful rainshowers in both rooms. We had breakfast and dinner at the Wave restaurant which was very nice and had good service. Unfortunately the pool area was in the shade most of the day so we did not spend to much time there. Also because the water was cold as the pool is not heated. The fitness center is great which state of the art machines and in good condition and plenty of room. Overall a wonderful and relaxing stay at W.
November 5, 2012
Rated 5 out of 5 by FqntFLtraveler33 Beautiful Hotel with a great view
Very much enjoyed my stay in this beautiful hotel. Check in was fast and efficient. My SPG platinum status was recognized and I was upgraded to a beautiful corner suite. The bar on the 26th floor has a spectacular view. As a hotel guest I received VIP access - avoiding the long line. This is a great hotel in Barcelona - but a little bit of a walk ( or a 10 Euro taxi ride) to get to the La Rambla or the Gothic quarter. Unfortunately the computer was not working when I checked out early on a Sunday - so I was not able to divide my charges to two credit cards like I had intended. But other than that - this was a great stay. I highly recommend this hotel
April 28, 2014
Rated 2 out of 5 by andy252 Isolated, Captive
I'd like to give this place a "terrible" rating, but it is a stunning building and the staff are really nice; they only deserve a better place to work. Check in was chaos, perhaps 25-30 people in line - think low class Las Vegas. Following a prolonged check in, we were very excited to see our room, as I had used 2 "Suite Night Awards," which are attainable after staying 50 nights/year - think loyal, loyal, loyal.
Our upgraded suite was the smallest type of suite offered - the studio suite. As a Platinum member, we were automatically entitled to this suite in the first place, not to mention using the highly coveted upgrades. This "suite" was located oh the 5th floor of the annex building overlookling the parking lot and taxi stand. After I let my blood pressure acclimitize, I went to the front desk and raised total mayhem. We were immediately placed in what I'd call a true suite on the 15th floor. At least they did what was expected in an otherwise adverse situation; the new room was wonderful and well worth the 2 night suite award I'd used.
The biggest problem with this property is its isolation from any part of town. Taxi is mandatory and expensive regardless of the destination. I've never encountered a more isolated 5 star hotel in any place in the world. Added to this, there are no sundry stores in the hotel that we could find. Want a soft drink? - Choices are 6 Euros at the bar or even more expensive room service. Want a pack of gum? - good luck. Want a decent meal? - forget it We literally walked out of the Bravo restaurant, all the while an 8 top table was arguing with the manager. I at least had the courtesy to speak to the manager downstairs without causing a stir. All in all, foor and beverage at this hotel is far below standard of other hotels, even 3 star, in Barcelona. The highlight of our vist was a young man named Francisco in the lobby bar. He was attentive, gracious, and seemed to be the only server in the bar who truly cared; we thank and praise you, Francisco.
In all, we felt like prisoners with no recourse. This is the worst W I've ever stayed at and I hope to spare those considering a visit.
November 21, 2014
Rated 3 out of 5 by Les2012 oh dear
Although I contacted the hotel a week before I arrived flagging I had sequential but different reservations and was trying to use my suite awards, multiple issues when I arrived. I was offered the option of staying in 3 different room (over 5 nights), or 'downgrading' from a suite for 3 of the nights to a non-suite room. Being a bit jet-lagged, I agreed to flip rooms to get the suite for at least 3 of 5 nights. The suite was a problem as looked into other guest rooms. I checked the website and lo and behold, other small suites called corner suites WERE available for the dates. The manager said they were NEVER offere. So I suggested I go back to the non suite room so as not to to move twice more. While waiting for the key what do I see but the review from October 2014 saying that platinum member upgraded to a corner suite (without suite awards). When I asked about that, (with loud voices and gesticulations in the lobby - had to ask her not to yell at me) was told was not done routinely (presumably only for valued customers - customers expected to stay in 3 different rooms in 5 days are presumably not of interest). So I switched to a non-suite room without a tub (though still using a suite award!). And ordered room service. Which was wrong....and missing half the order. Can it get worse?
November 17, 2014
Rated 1 out of 5 by Kenkat Nightmare of a Hotel
After watching a travel program my partner had decided to book 5 nights in the new W hotel Barcelona. While we appreciate things can go wrong from time to time, our stay was a complete waste of money and the hotel should be down graded to 2* and not 5*.
We contacted the online chat while in our room with regards to all the issues, to be told that they can only discuss the matter with guests staying in the hotel, then the assistant in the USA disconnected the chat! I then went back on to the chat a demanded they call our room immediately! The next morning we were checking out and nothing was said. We left our luggage and on our return to collect it, we was greeted by the hotels guest manager who could understand why our stay was a disaster. After showing all the photos of our suite and all the different things broken in the hotel, our morning coffee cups with pieces missing, our food been served in dishes with pieces missing. On our return home I yet again contact the customer service department and forwarded them the photos who in return offered us 15,000 starwood points. While the gesture was appreciated it showed little appreciation for our trip and the cost of our stay in W hotel Barcelona, our flights and most important our holiday!
After another 4 online chats and several emails and several months later...... We still do not have any points awarded and nobody in the USA seem to know anything about this matter. If you could actually rate the Hotel on here with a minus, I sure would!
I have learnt that if you really want a 5* Hotel then you must remain in the UK, unfortunately I wonder how the W Hotel Barcelona actually obtained their star rating?????
May 8, 2014
Rated 5 out of 5 by Phxnickd Above and beyond expactations
The hotel provides what you would expect from a W Hotel. Beyond all the trendiness of the hotel and the location, the staff is really makes this place great. The all spoke English was were friendly and welcoming. We arrived very early as we arrived from Italy and the staff started the arrival process and got us checked in by 1:00pm after a sold out night. Brunch was recommended and it was amazing. Our room was immaculate. The staff was always available and welcoming and helped us with all our questions. I had even gotten sick during my stay and it seemed like every knew and asked me how I was doing even when I checked out. Great stay
January 9, 2014