Rated 4,4 out of 5 by 217
Rated 5 out of 5 by YukonJack Great hotel and staff
staff is great delivering superior service, food and beverage. music venue is great addition.
11. April 2014
Rated 5 out of 5 by Miichele THE BEST W hotel in USA
I travel close to 200 nights a year. 100 plus at Starwood, which puts me at the Platinum Ambassador level.The reason why I am stating my credentials is because The W Austin hotel has exceeded my family and my expectations by far.
The staff are well trained and very accommodating. The Living Bar is cool. Trace has very good service. Tony is wonderful as the concierge, he goes out of his way. Joanna is the most caring and passionate Director of Rooms that I have ever encountered , It sometimes feels like you are at a small boutique hotel where everyone knows your name.
The pool can get a bit crowded but it is the scene and everyone is having fun. Most of all, the service there is great too!!!
The manager at the spa is" W wonderful!" Again, caring , happy and wants you to enjoy your experience. Bring your workout clothes, their gym has great equipment and a great view!
The rooms are nice(W nice). It is worth the extra money, especially during the season when the pool scene is around. They do recognize Platinum status.
The W is a great area to walk, explore, shop , listen to music venues and eat at great restaurants nearby!
We cannot wait to go back because we know staying here is a joy that leads to relaxation!! Oh and hey at our age, we still do like some excitement too.
10. April 2014
Rated 5 out of 5 by Kelsleighhart Service
Josh Goldberg was beyond accommodating! We had a wonderful experience and he truly went above and beyond to make that happen. We will definitely be recommending are friends!
7. April 2014
Rated 5 out of 5 by Cwal256 Great location and style
I stayed at this hotel regularly over 9 months, they were great at upgrading to a suite for Platinum status and very friendly to always go the extra mile. The locations is right downtown near many great restaurants and you can go running along the river.
2. April 2014
Rated 5 out of 5 by petehop awesome hotel for group/ bachelor party
such a great time at the w hotel this past weekend. was in town for bachelor party. thank you to the staff for making it a great stay.
1. April 2014
Rated 5 out of 5 by teurton This hotel is great
From the service to the food to the staff, everything was wonderful
25. März 2014
Rated 5 out of 5 by Judy3305 My Best Experience
We arrived and was greeted by the Welcoming staff. The hotel is very modern,sheik, and upscale.I loved that you had to have the card to get onto the elevators for better security and that you just touched it to the room door as well. With in a few minutes the Amenities that we ordered were delivered. The room was nicely decorated and very clean upon our arrival. The shower was fabulous and very spacious. The amenities that were supplied were a great surprise. I would recommend this hotel to all future visitors to Austin Area and would recommend the Star wood chain in general. Your Talent are topnotch. The trace restaurant was a great experience and wonderful tasting food. The staff was very warm, friendly and attentive.
25. März 2014
Rated 5 out of 5 by PatoHTX Wedding Night Made Easy
The Team at the W worked so well with our wedding planner to create the perfect post reception getaway. All out gifts, getaway bags and assorted goodies were amazingly laid out when we arrived… candles, flower petals, the lot. The team was very accommodating and did everything to make sure our stay was as amazing as could be.
24. März 2014