Rated 4 out of 5 by Kyeko Another great W adventure
Being a great fan of W hotel since my first stay at Hong Kong, I booked W again for my trip to Bangkok. I had a long day plus more than an hour of flight delay before I land in BKK. My friend and I was so tired and we cant wait to have a good sleep.
When I checked in I was given a room at 7th floor. I asked the welcome staff if she needs to see my membership card to confirm my member level. I was assured that she had all my details in the system.
It was only the next day I realised that I was still recognised as prefered member. I sent an email to the hotel and was promptly answered by welcome experience manager in charge, Pat. In no time I was I upgraded to higher floor and given cool corner room. How's cool was that. I was even pleasantly surprise when Pat left an apology note, the handwritten note added the personal touch and his sincerity.
My friend who was a first timer with W hotel was really impressed with the service. Working as a designer, she was thrilled with the design of both rooms. She acknowledged how the hotel take care even the finest details. How every carpet was changed at the entrance at different time of the day. She enjoyed the service given and was pleasantly surprise when we request the staff to warmed our food (sorry.. being a muslim, we finds hard to find halal food nearby) they were not returned in foam box but on dine plates. She just loves the experience. I jokingly told her, if she haven't been to W hotel, she havent been to a proper hotel. At the end of the trip she assured me she will definitely choose W hotel for her next trip in koh samui. Kudos to your team. You have found a new fan!
As for me, W Bangkok didnt fails me. And I look forward to my next W adventure. My sincere appreciation to Pat and his team. It is another unforgettable W hotel experience!
July 8, 2013
Rated 3 out of 5 by Therax72 My stay At W Bangkok
I must say that the W Bangkok is a very nice Hotel, Especially in term of decoration, I must say even better than other W hotels that I had the chance to visit and stay at. I must say that there is the SPA part that is handled very strange (no way to have a Sauna, Steam bath or whirpool without booking a treatment), then absolutely not reasonable. Also the Gym/Fitness is very well equipped, but there aren's any area for lockers and to have a shower after, also this part is not well organised. The room was ok, but not a oftenly cleaned suring the day (as far as I noted, once per day). I don't think I will choose this Hotel again.
December 6, 2013
Rated 4 out of 5 by jssm1199 good stay but average food and service
mostly impressed by the atmosphere of the entire hotel. feel so energetic already when approaching the front door. The service is alright comparing to other five stars hotels like Okura. In term of the food quality, i had american breakfast inside the hotel, however, the food quality i would say is just so so. But the special thing of this hotel is the entire atmosphere - so hip, smell good, comfy bed and room. this is my first W hotel experience and i will travel other W hotel in the future. I really like the atmosphere here. thumb up.
August 18, 2014
Rated 5 out of 5 by aaclarke Amazing hotel experience.
The hotel was immaculate, such a lovely place to arrive to after a long flight. There is a great positive vibe as soon as you walk in the door. We enjoyed every moment of our stay from ultra funky bedroom with the most comfortable bed we've ever slept in, to the pool which has such a relaxing atmosphere that you can feel your worries fading away as you forget where you are. The spa was also great with our first Thai massage being the perfect experience to end our stay in Bangkok. The restaurant food and the customer service were also A*! We would definitely return to the hotel... hopefully sometime soon :)
July 4, 2014
Rated 5 out of 5 by Ae2014 Love W Bangkok
Welcome to the world of WoW at W Bangkok. Love the place so much with its design, deco and most of all the service team. The room was so comfortable with different design than other normal hotel. There was something different which you can feel and you cannot have this feeling at other place. The Welcome Ambassodor team were so cool, attractive, energetic and all were presented with cool appearance. It's truly the whatever/whenever world and i would stay here for every visit to Bangkok. If you are young (or young at heart), trendy and looking for something new, W Bangkok is there for you.
July 21, 2014
Rated 5 out of 5 by Vincos Where Can They Go from Here?
OVERALL IMPRESSION: We are assiduous fans of W Hotels with the rather daunting goal of staying in every one. On a recent trip to Asia, we stayed in 4 - each was exceptional but this one has got to be the most fabulous urban location we have seen yet!
SPG RECOGNITION: Wow. The super hands-on manager, Christian, was waiting to greet us - ultra-cool in the sweltering heat - upon arrival...how could we not love this place? We were then accompanied to our room by a receptionist for a private check-in. And what a room!! Upgraded to a top-category suite (albeit cashing in a couple of certificates). Platinum breakfast is the full spread in The Kitchen Table which looked like a wedding buffet for the amount and variety on offer. In-room amenity was a very welcome “designer” bottle of Italian prosecco chilling for our arrival.
THE ROOM: Absolute glamour. A wall of windows overlooking Bangkok on one side and a wall of peek-a-boo glass offering (startling!) views into the baths (both guest and master) on the other. I loved the allusions to all things Thai - like the bed throw with the print of Thai Boxers' boxers. Or the glove shaped sequin pillows inscribed “Lights” and “ Out” placed on the bed at turn-down! BTW, the Thai allusions are carried throught the whole hotel’s decor - I love the light installation in the elevator lobby made from the backlights of tuk-tuks! The bathroom could be in the movies: huge tub with it’s own TV, double vanity, power rain shower, sumptious towels...you name it.
LOCATION: Right on Sathorn Road - one of the main drags of Bangkok with a station of the elevated train a couple of yards away. Fine restaurants, shopping, even the fruit and produce market all close.
EXCEEDED EXPECTATIONS: The level of service and attention to detail - down to having the TVs tuned to our favorite channel upon first entering the room!
April 1, 2013
Rated 4 out of 5 by Lukas75 Very nice, young and modern
This hotel is a lovely and stylish part of the W family.
When it comes to the room, I have to say that it was flawless. Personally, I don't mind an open bath room. However, I'd rather go for a toilet which is more tucket/locked away. Additionally, the light shower curtain gets sucked into the shower and will stick to your body. There is room for improvement. The tub is to die for, the products are super nice and the bed is heavenly.
The gym is state of the art and the pool is very modern. In the afternoon music is played all the time already. If you want to relax and read a book, this might not be the best place to be
January 7, 2014
Rated 4 out of 5 by jennybkk Some great aspects, but too high concept
The staff was excellent; no areas for improvement needed. Also the bed was very comfortable and the bath amenities were really nice. What significantly took away from the experience was the feeling that the hotel was trying too hard to be cool. It's impossible to escape the music that's pumped through all the speakers--the hallways, the elevator, the breakfast area. As soon as you leave your room it's like you're listening to a clubbing soundtrack--everywhere. I had a pedicure in the spa and the whole time the music was blasting from the speakers. It's too much. But again, the hospitality couldn't have been better.
April 7, 2014
Rated 4 out of 5 by An2014 W Standard except...
The room is great. The staffs are friendly. The breakfast is good. All that is expected from W. The work area in the room is spacious with good natural light coming in during the day. A tablet is used to control the lighting and air conditioning in the room. I think this is cool (although any IT issue puts one helpless).
Check in was a breeze. I have to say otherwise for check out though. On a Friday morning at 830am, check out process was slow. There were 2 queues with about 5 people in a line formed. There were only 2 staffs trying their best to complete the process. There can be room for improvement.
May 15, 2014
Rated 5 out of 5 by GMANS First stay at W Bangkok
I have stayed at several W hotels around the world but will say the the level of customer focus I received at the W Bangkok was above reproach. I collect baseball caps from all the W hotels that I stay at and when I required about wanting to buy one they told me they had none in inventory. About 3 hours later, they found one and gave it to me as a gift. That is customer focus. The entire staff we checking to see if I needed anything, addressed me by name after I was checked in and the list goes on and on.
August 11, 2014
Rated 4 out of 5 by aleeeee Excellent Service and Overall Enjoyable Stay
The W staff (concierge, reception, restaurant, house-keeping) put in the extra effort and goes the extra mile to ensure that we had an enjoyable stay. The overall atmosphere is upbeat and funky and we were greeted by the staff all the time during our stay in a cheery and friendly manner. The buffet breakfast was extremely memorable with a wide spread of quality food. Excellent location with Chong Nonsi BTS and Healthland massage in close proximity.
August 20, 2014
Rated 4 out of 5 by Junkboy Great bathtub
The room I stayed has a bathtub. I enjoyed my bathing time there. Just not perfect is the lighting. When I want to relax in the bathtub by lying down and closing my eyes, there is downlight shining down and it is glaring. When I switch it off, the area is too dark. Perhaps it will be better if there is dimmable control to adjust the brightness of the light.
August 25, 2014
Rated 4 out of 5 by Julie0702 pleasing summer vacation with W bangkok
I stayed last August.
I'm very satisfaction with W bangkok.
almost staff was kind, friendly and showed an enthusiastic attitude for me.
Thank U :)
September 1, 2014
Rated 5 out of 5 by AlexKellerm Coolest address in Bkk
My wife and I were staying at the W Bangkok for over 10 days and loved the service and the facilities. The staff is friendly and fast, and the offerings and events at the hotel are great. The room was spacious, clean and equipped with state of the art technology. All the staff members that we encountered were 'on brand' and delivered an excellent W experience. Keep it up!
August 23, 2014
Rated 4 out of 5 by sgraneiro Great hotel but Concierges need serious trainning
Concierges were unable to indicate good local restaurants. their recommendations were for mediocre highly priced restaurants; not one or two, but three. Everyone can obtain online a list of the top ten restaurants in BKK. Guests like me are looking for the real thing; local places, where locals eat and the food is great and inexpensive
Other than that the hotel is really spectacular. Room is great, décor is beautiful, bed is extremely comfortable, location is great, staff ( including the Concierges) are helpful, attentive and try their best to meet guests needs. I loved the hotel and will go back,
December 16, 2013
Rated 5 out of 5 by Geethree Great stay
We came to bangkok for someone's birthday and W surpassed all my expectations. The attention to detail, super comfortable beds and friendly staff really made our stay. Decor is really fun. Special mention for KJ who wrote an adorable birthday message for the birthday boy. I will be back!
My only note is that the bathroom is quite transparent from the side and there are mirrors everywhere. If you stood in the wrong spot, you could unintentionally peek into the bathroom which could be awkward if you intend to stay with a friend/acquaintance. Would be nice if W provided some sort of privacy curtain occupants could install if needed.Would also have appreciated a clear mirror in the bedroom itself.
W Hotel is right in front of a train station, very convenient to get around. Healthland (massage parlour) is also within walking distance.
August 12, 2014
Rated 5 out of 5 by MikeAndi This hotel has great services & features
From the time i step down from my airport taxi, I amaze with the hospitality and care that shows by the team members in the main entrance. All the staffs very helpful and give me services beyond my expectation. I feel like a home while staying at W Bangkok. Good culture and attitude from everyone who working there.
The amenities that provided and foods that they serve also superb that very difficult we can find at other hotels.
For sure I will stay again at W Bangkok Hotel and recommend to my friends,Family, Clients and so on to try out W Bangkok if they want something different and get well pampered.
Thanks a lot W Bangkok to make my short trip so memorable.Good jobs to everyone in W Bangkok
October 13, 2013
Rated 5 out of 5 by MJN21 AWESOME HOTEL EXPERIENCE
W BANGKOK WAS THE BEST HOTEL I HAVE STAYED AT IN TERMS OF THE MOST AMAZING STAFF ! WONDERFUL FOOD AND BEVERAGE. GORGEOUS ROOMS - I HAD A MARVELOUS SUITE AND IT WAS MARVELOUS.
August 25, 2014
Rated 5 out of 5 by doraliew Great hotel, hip young design themed to Thailand
I love the W brand. The pool is fantastic, with underwater sound system that kept us entertained with music even while swimming!
Just a little tad disappointed that the sauna and steam room is not open for in-house guests and limited only to SPA users. I've always looked forward to a swim/gym followed by steam or sauna and this is a a standard facility in most of W and other hotels.
August 13, 2014
Rated 5 out of 5 by Fred5000 Great Rooms and service
HIgh quality room, fixtures and fittings. Helpful and friendly staff
August 27, 2014
Rated 5 out of 5 by 44087720958 Great experienced in W bangkok
I stayed 5days in W HOTEL Bangkok (7/29~8/2)
It was so amazing stay. Concierges were very nice.
Breakfast tastes really good. and I definitely love the pool.
I went to W pool at midnight. It was fantastic and emotional healing
so I went to W pool Everynight :)
The Room (813) was very cozy and stylish. Especailly i like the bed.
I was really happy to be there
If i come to bangkok someday. I book a W hotel again
August 6, 2014
Rated 5 out of 5 by Dan168 Good hotel to stay
The rate is good comparing to W Hotel in other country. Nice service and friendlly staffs. The only I felt needing to imporve is the air con setting is too cold (19 degrees) and need to adjust everytime. It will go back to the default setting automatically everytime you get into the room. Also, the pillow is too soft to me, I could not have choice for firm pillow.
August 8, 2014
Rated 5 out of 5 by GP1966 Very Pleased
The hotel was still not fully open upon arrival so was unable to secure an upgrade unfortunately. The room we got was funky and comfortable. Staff was young, friendly and helpful. F&B was excellent!
March 11, 2013
Rated 5 out of 5 by Ana42 Excelent for a romantic getaway
Excellent for a romantic getaway, not only for it's atmosphere, but for the staff always so friendly and helpful, for the breakfast, for the spa and the swimming pool. The bed and the pillows so comfy...the design and modern style of the hotel. The only thing I was hoping was a rooftop health club like the W Hong Kong...or a rooftop bar. It would suit perfectly with this hotel
August 4, 2014
Rated 3 out of 5 by Syidah Great Features
Location is nearby Nogsi BTS (train station) which is very convenient to get around Bangkok. The tablet which is used for the room features is fantastic.
I arrived at the hotel early and request to use the spa for showering. However the front desk said they do not allow guest who has not checked in yet to use the spa but offered a room blocked as a shower room. I've notice that in my room which I later check in and the shower room used, the architecture is not carefully thought of as the doors do not shut well whereby it caused the bathroom to be easily wet.
December 7, 2013
Rated 5 out of 5 by AnotherDrMike Great stay
I booked into the W after a weeks work and really enjoyed a pleasant, relaxing weekend before my long flight back to the US. My only disappointment was that wifi was not included. For me, in 2014, charging for internet access in your room is like charging for water or pillows. For the brief amount of browsing I needed to do to find locations or check transport options, having to go down to the common area for a few minutes was needlessly annoying.
July 22, 2014
Rated 5 out of 5 by Anu85 travelling in style
I loved ths hotel! the staff chai, boom and the trainee at the front desk were extremely helpful, sweet and always smiling!! i want to thank all of them for making my stay so comfortable and smooth. nothing was ever too much for the staff, i asked for late check out and it was given.. i will definitely come back here
August 8, 2014
Rated 5 out of 5 by barbf34 This hotel is awesome!
Had a great stay and the staff is just wonderful. Our week long trip was great!
August 18, 2014
Rated 5 out of 5 by Ikee The hotel is comfortable, fun and convenient
It was really convenient to get around from the hotel as it is just a stone's throw away from the BTS. Staff was very attentive, friendly and gave us good suggestion to dine in and to explore around Bangkok. Got to love the sequined boxing pillows!
August 12, 2014
Rated 3 out of 5 by jetles 1st stay at this hotel.
Nice new hotel & the location is not located in the shopping area but we like the place.
November 11, 2013