Rated 5 out of 5 Amazing !!!
What a gem of a hotel in the heart of Paris.
One of the coolest W hotels I've stayed in and the staff are so incredible it made our stay one of the best ever..The receptionist picked up it was our anniversary and then organised a surprise cake and champagne in our room such a nice touch and sorry I didn't catch her name. Would stay here again every time !! Cecile was also exceptionally helpful before we arrived to plan our weekend.
Rated 5 out of 5 by JCATL Raving Fan of W Paris Opera
The staff was SPECTACULAR!!!!! Lucie went above and beyond by surprising me with a high school photo and a recent photo (25 yrs after high school) wishing me in BIG letters happy birthday!!!!
The first person we met (Thomas) to the door men and Inna was simply a WOW experience. This was my fourth time to Paris and by far the BEST experience.
Thank you to the W Team
Rated 5 out of 5 by LAtoParis Great stay!!
First, I have to say that the ENTIRE staff was incredibly friendly and helpful, going out of their way to help us book restaurant reservations, get us into exclusive private clubs, and even help coordinate retrieving my favorite pair of shoes from a prior hotel in Belgium! (which I stupidly left behind) They really went above and beyond. A special shout out to Cecile, Anna-Lya, and Clement. I don't write reviews often, but was compelled to do so after this stay.
The rooms are spacious and well-decorated, with a great modern/classic feel. The hotel gym is very small, but there are a few local gyms within walking distance, and again, the concierge (Clement) was extremely helpful with getting us to them.
This is a great hotel with an amazing staff. Definitely recommend!! I hope to stay there again soon! Thanks for everything!!
Rated 5 out of 5 by SForNY Perfect location, impeccable service
I stayed here for two nights and was really wow-ed by this hotel. it's in a beautiful location with very nice upgrades and cozy details. When I asked for anything, they sent someone to help me almost instantly. Really an ideal place to stay!
Rated 5 out of 5 by Tisher Great Service
Great hotel! The staff was very friendly and helpful. They definately made us feel special. This will always be my first choice of where to stay when coming to Paris.
Rated 5 out of 5 by musiclover68 Amazing Property, but Staff Makes The Difference
We stayed here for 3 nights on the back end of an Ireland trip to soak in some French culture before heading back to the states. From arrival to departure, I wouldn't change a thing. Thomas made us feel welcomed. Marco is one of the best concierges - definitely get dinner recommendations from him. And Orelia at the bar will make you feel like special and attended to. The bar is amazing. Rooms are chic but you feel like you are in an old Paris hotel. And you can't beat the location. Right across from L'Opera and within walking distance or a short cab ride of whatever you want in Paris. Highly recommend.
Rated 5 out of 5 by BANDYB Starwood remains Consistent all over the world
We found the Opera W in Paris to be a great hotel to stay in- not only did it have a great location, it was situated in a beautiful neighborhood. The staff were really wonderful at this location, I continue to be amazed at the youth of the staff and how well the training is for all of these individuals. This marked my 100th stay at Starwood this year and I stay at many hotels in the world. This hotel should be proud of what they have accomplished. While many staff were really great, we found AC in the restaurant and the concierge folks (Marko and others) to be especially great. The only areas for improvement would be the gym facilities which were nonexistent for any multipurpose machine or free weights . We ended up going to a local gym; however they charged 40 euros per day so that was not a good alternative. Perhaps the hotel can make an arrangement with a local gym or add some equipment. There is also no spa or pool, so if thee was an arrangement with a local gym, that would make it ideal L'Usine is the perfect gym but was costly. Other than that, excellent
Rated 5 out of 5 by Hopper2013 Incredible staff
You can have the best most polished hotel in the world, but it is always the staff if a hotel that makes or breaks its greatness. The people at the W were absolutely incredible. They went above and beyond my expectations and were so incredibly nice, which is not often the case in Paris. I highly recommend this hotel based on the staff, location, and amazing rooms.