Rated 5 out of 5 by impressed2201 Sushi Roku
The Hotel is amazing but the restaurant is a HOME RUN. The food, the service, the ambiance!!!! Manager Thai was an incredible host and runs a tight ship. My wife and I would rate it up there with the best of the best. Thanks for an incredible experience. We'll be back soon!!
September 2, 2013
Rated 5 out of 5 by Travelite A fantastic stay
From the initial email from W insider inquiring for special needs and amenities, amazing upgrade to Marvelous Suite, yummy dinner at Sushi Roku, free ride on Acura to the grocery, awesome dance music on the roof top, complimentary room service platinum breakfast, after stay follow up, W Scottsdale is definitely one of the best Starwood hotels in N. America.
February 13, 2013
Rated 5 out of 5 by Ingrid1218 Home away from home
Not only is the Scottsdale W Hotel a beautiful property, it is truly one of my favorite hotels ever! I stay at the W Scottsdale twice per month for business travel and it is my home away from home. The staff is wonderful, the hotel is immaculate, the rooms comfortable, food and service in the Lounge excellent. Great location in the heart of Scottsdale!
December 21, 2012
Rated 5 out of 5 by Peoniesf Amazing Staff
I celebrated a birthday and just want to commend the staff - Bridgette, Shannon and Racheal. All of these ladies went above and beyond to assist with our stay. We had a fantastic time!!!
September 20, 2013
Rated 5 out of 5 by SeattleMike Above and beyond
The staff here goes out of their way to make sure you have a great stay. We had an amazing 10 days with great music at the pool, and great food and drinks. The W Insider, Shannon, checked on us daily to make sure we were being taken care of and offered to help us find things to do in the area. I LOVE this hotel and can't wait to come back soon.
July 11, 2012
Rated 5 out of 5 by Jimbo Beyond Expectations
As a seasoned Starwood Preferred Guest I have "High Expectations". The staff makes you feel special from the time you check-in. Great meeting rooms, food, poolside service. I will recommend this hotel to my associates.
September 11, 2013
Rated 5 out of 5 by WonderfulTX w stands for wonderful
I stayed at the W hotel and had a wonderful experience. The staff, food, room were too wonderful to ever forget. The best sleep in a hotel bed in a long time. The visit was for business, but future visits to scottsdale,AZ will be wonderful when staying at the W hotel. A must stay when in this beautiful state.
June 21, 2013
Rated 5 out of 5 by Ewymore28 This hotel is a lot of fun
We had a great time at the hotel. It is very up beat and modern. The food in the sushi restaurant was to die for. However, the staff was less than helpful when we had issues with our room. Other than that it was an overall good experience.
August 26, 2013
Rated 5 out of 5 by PJO4546 Great staff/facilities
The night's entertainment was great. Spent the early evening ehaving dinner at Sushi Roku then sat and enjoyed the band that was playing in the lobby bar area. Later spent the rest of the evening dancing to a lively DJ at the outside bar and pool area. Was a beautiful evening which made the night incredible.
May 13, 2013
Rated 5 out of 5 by Travelite A fantastic stay
From the initial email about special needs and amenities, the amazing upgrade to Marvelous Suite, the yummy dinner at Sushi Roku, free ride to grocery on Acura, fun music by the pool, platinum complimentary room service breakfast, after stay follow up, W Scottsdale is one of the best Starwood hotels in N America.
February 13, 2013
Rated 3 out of 5 by Monica123 Must be ready for late night noise.
I had a room above the lounge and the music was loud enough to keep me awake until 2am. Then the after party outside lasted another 45 minutes (on a Thursday night) and I could hear all of it from my room. I have stayed at this property many times, but rooms on the second floor will no longer be acceptable to me.
January 26, 2013
Rated 4 out of 5 by chris great hotel, paper thin walls
The staff and general areas of the scottsdale w are great. So attentive to my needs and willing to help. Really appreciated the customer service
My room was nice,especially the big shower, but the walls are paper thin. I could hear everything in my neighbors room. It was like we were in the same room.
February 22, 2013
Rated 5 out of 5 by Real10 Made our Bachelorette party an unforgettable experience!
We stayed at the W Scottsdale for my girlfriends Bachelorette party and cannot say enough good things about our experience. Shannon took care of us and made sure we had the best trip possible. I highly recommend the W and hope to be able to come back in the future for another vacation.
April 22, 2013
Rated 5 out of 5 by jmm1977 W Scottsdale is the Place to Be
You can't beat this location and the facilities are superb. As someone who stays in hotels frequently, I am not easily impressed, but this one hits the mark and exceeds it. The staff is super friendly and helpful. Make sure to reach out to Shannon, the W Insider. She is the best.
March 22, 2013
Rated 1 out of 5 by Maxie This hotel is not for people over 40
Noisy not accommodating and not geared to people who seek relaxation from a very hectic and hard working life Hotel has load music piped in everywhere and drinking seems to be there main goal throughout Woken up during the night by partygoers banging on my wall
May 4, 2013
Rated 4 out of 5 Great Stay - minor room for improvement
Love this property. Have stayed here several times before.
One gripe is towels were not soft. Kind of old and scratchy motel like towels. Def not up to W standards.
Shower was clogged, wouldn't drain.
Other than that, great stay. Shuttle service guy was awesome!
September 24, 2012
Rated 5 out of 5 by Sundog Simply Amazing!!!
What a wonderful place!!! This hotel treats you like royalty. The food is great. The rooms have an amazing European feel to them. The pool area is fun yet relaxing. The service is amazing. I can't say enough. My wife and I loved it...we will be back!!
April 3, 2013
Rated 5 out of 5 by inderdevta75 A great experience
My wife and I stayed at the W last weekend. It was simply amazing. From the time I checked in to the time I checked out, the staff was great. They met our every needs/calls with happy faces. Jilly L went out of her way to make our stay a memorable one.
July 18, 2012
Rated 4 out of 5 by Figster Wow! What an Experience!
Quite a Unique Experience. Everyone was very helpful and friendly. This facility is very Modern, Contemporary, and on the Cutting Edge. A Youthful approach to the hotel industry. The pool area is beautiful and an experience all in its own.
February 13, 2013
Rated 4 out of 5 by Grov21 Room condition
The AC unit did not appear to be fully functional. It was colder in the hallway than in the actual room.
August 26, 2013
Rated 5 out of 5 by BDutton Great Stay
I was treated with class and respect from the second I walked in the door! Everything about my stay was great. I was visiting from San Diego for the Fiesta Bowl and couldn't have had a better time. Go Ducks! Thanks you all very much
January 5, 2013
Rated 2 out of 5 by derek2021 spa suite
upon entering the room, the sink bath room was filled w ashes from a cigarette. The tv did not work properly and the batteries on the remote did not work. It was very unsatisfactory stay.
July 15, 2013
Rated 5 out of 5 by lisa6262 Thehotel has outstanding service
Your hotel has the most amazing staff. They were very attentive and responsive to all our meeting needs for Lilly. Many occasions, they went above and beyond. Thank you for the outstanding service!
July 2, 2013
Rated 5 out of 5 by LadyM Hotel Stay
Just spent the weekend at the W in Scottsdale. Close to all the fabulous place for shopping, lounging, and dining. Loved the bed, so comfortable. Shout out to Michael, for taking care of us with great dining recommendations.
April 15, 2013
Rated 5 out of 5 by momiss sofisticated luxuriance modern upbeat hotel
My 5 day stay was amazing. This hotel is a 5 star rating in my book !
This is a hotel looking to grow its business by providing superior service & accomodations. I wouldn't stay anywhere else when I'm in arizona.
I will be back.
October 13, 2012
Rated 5 out of 5 by Venessa Adult hotel ! Loved it
Comfort , fun and adult hotel. The pool was amazing . Cabana was comfortable. Music was a plus. Drinks ! Bikinis ! Social atmosphere
August 12, 2013
Rated 5 out of 5 by DCAPUTO Great Stay
If you are looking for a fresh new perspective how to be treated while staying at a hotel you must try the W. They have found the right mix of attentiveness in a pleasant and casual manner that makes you feel very welcome.
September 4, 2012
Rated 4 out of 5 by Dismayed Tacky policy at "Living Room" Bar
The property was typically a W Hotel -- comfortable and a bit quirky. The room was comfortable (including decent linens and towels) and met our needs. However, the snacks and small bottles of liquor occupied one of the few spaces for laying down luggage (had to move them out of the way to make room) and there was wine/wine glasses on a precariously balanced table that when jostled everything fell off onto the floor. A bit of a nuisance given that this happened within minutes of arriving in the room. We went to the "LIving Room" to share a bottle of wine in the evening and were quite surprised that they automatically charge a 20% gratuity. I raised the tackiness of this with the front desk and the agent totally agreed that it was wrong, but then got a call from his supervisor saying that this was their policy. I suggested it might be something they noted on the menu if that was their policy. She said that the bar was owned by an outside company and hoped this didn't reflect negatively on W Hotels ... I responded that it is W Hotels and reflects very poorly on the company.
May 14, 2012
Rated 1 out of 5 by Snellson Dark
This hotel is not comfortable. It is dark phone, lights, and electrical outlets are not arranged for the customers comfort or convenience.
July 31, 2013
Rated 5 out of 5 by Av8r Best in AZ
If you are the type of person who needs a review to convince you to stay here, your probably miserable and will find some way to complain. For everyone else, I got to say this place is awesome.
May 29, 2013