W Hong Kong

  • 1 Austin Road West, Kowloon Station, Kowloon
  • Hong Kong,
  • Hong Kong
  • Mappa

Camere e tariffe

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Queste informazioni ci consentiranno di individuare le camere più appropriate per il vostro soggiorno, nonché di organizzare al meglio il vostro arrivo.

Fare riferimento ai termini e dettagli della camera per informazioni sui costi per letti a scomparsa e/o ospiti aggiuntivi.

Family Plan Policy

Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaways, child rollaways and cribs may incur extra charges.

Age Requirement Policy

Guests have to be 18 years or older with a valid photo ID to check-in.

Rated 4.6 out of 5 by 325 reviewers.
Rated 2 out of 5 by Too Expensive Had to stay another night which was not booke before, payed almost the double for a room which was a lower quality. Tried to negotiate, but no chance! Would not book it again. Sorry to say, but really low performing.... February 21, 2014
Rated 5 out of 5 by Fantastic Experience This is easily in the top 5 properties I have ever stayed at. I wouldn't even consider staying anywhere else in Hong Kong after my recent stay. The hotel co-located with Kowloon station and the Elements mall which makes it on of the most accessible and convient properties in Hong Kong. Be sure to check out the breakfast buffet and wet deck. October 23, 2011
Rated 5 out of 5 by Fantastic The W HK is really great. I stay there quite a bit and they recognize me by name and also invariably upgrade me. They really go above and beyond from the doorman to reception to management. The biggest drawback is location. It is about as convenient as possible to get to HK island for being in Kowloon, but it is still not ideal. December 26, 2011
Rated 5 out of 5 by A Truly Memorable Experience I just spent 17 nights (and survived a typhoon) at the W Hong Kong, and have to say that every aspect of my stay was absolutely superb. The hotel staff went over and above on every occasion to exceed my expectations. You could tell that they genuinely cared you were there, and would do everything in their power to help make you feel at home. I've stayed at hundreds of SPG properties around the world and W Hong Kong by far has been the best when it comes to SPG Platinum recognition. There were a ton of great perks that seem to be unique to this location. Not to mention, some really nice touches, like generous suite upgrades and full size Bliss products in the bathroom. The attention to detail across every function of the hotel was something that really stood out to me. Peter and his team have done a fantastic job of taking the W vision to a new level in Hong Kong. I’m looking forward to staying here again on my next visit and would highly recommend this property. September 26, 2013
Rated 5 out of 5 by Great Location/Experience From landing at HKG to checking in at the W never takes more than an hour - can't beat the convenience. Excellent rooms with great views and the team is always flexible with room upgrades for SPG guests. I normally do the continental breakfast which has more than everything one can ask for. October 29, 2012
Rated 5 out of 5 by Awesome W This is one of the best Ws I have ever stayed at. Service was great from start to finish, had a great large corner room with views of the bay (albeit obscured by the massive building in front) thanks to the platinum upgrade. The property is beautiful, with a great swimming pool area, great gym and very happening lobby bar. Concierge was hit and miss: one guy was great, the other guy and girl not so much, but always willing to help anyway. Location was probably the weak point. Despite it being located within the upmarket Elements shopping mall, complete with supermarket for takeaway meals, and having the airport express stopping right there, it was still a little bit in the middle of nowhere, being slightly too far to walk to most points of interest, but not a long enough cab ride for most drivers. If you're there on a Sunday, don't miss the all you can eat dim sum buffet at a very reasonable price, although it finishes very early (10:30AM, I think). However, would definitely stay again, despite it recently being bumped up a SPG category. April 17, 2012
Rated 5 out of 5 by The hotel has a great breakfast buffet choice Really enjoy the buffet breakfast here during our stay in W Hong Kong. The choices were great and the food presentation was very attractive and unique. Although the price is a bit costly for breakfast but is worth a try. October 2, 2012
Rated 5 out of 5 by Superb comfort and friendly staff Second stay in W hotel HK and the service standard remains high. Staff were very friendly. Gym equipped with sufficient machines and instructors were equally friendly and helpful. Will definitely choose W in HK again. November 26, 2011
Rated 5 out of 5 by AB FAB in Hong Kong Absolutely fantastic hotel. The staff is Wonderful, dinner buffet the best I´ve ever had, beds are clouds of heaven and the shopping at Elements mall directly underneath the hotel fab. I am going back - soon I hope! March 10, 2012
Rated 5 out of 5 by A great hotel Traveling as much as I do, staying in as many hotels as I do, I can honestly say that the W Hong Kong is one of the very best hotels in the region. It makes traveling exciting again, great food, great staff. February 2, 2012
Rated 2 out of 5 by Good hardware, bad operations the staff needs more training February 6, 2014
Rated 3 out of 5 by Cool Hotel but better locations in HK If you are making a quick transfer or want a party hotel then W is good choice. Not great if you want to spend a few days around HK as the location is awkward and you can easily walk anywhere. March 27, 2013
Rated 2 out of 5 by Dirty Bathroom over all the hotel was satisfactory, BUT my room's shower room and bathroom's tiles were extremely dirty with white residue. And would recommend free wifi for hotel guests in their rooms September 9, 2013
Rated 5 out of 5 by i love w hongkong! we spent three days at the Sheraton Macau, but I was too hard in Macau However, during their stay in Hong Kong w I survived again. Thank you very much for the kindness of the manager Sammy. November 28, 2012
Rated 5 out of 5 by Great Hotel and Great Location We traveled with our children (6 and 9 years) to Hong Kong and would highly recommend this hotel. It is very clean, great atmosphere and quite convenient. We really enjoyed our stay here. November 27, 2011
Rated 5 out of 5 by I didn't want to leave! I had a great stay at the W Hong Kong, and can't wait to come back next month. I wish the pool was open later, a late night swim with that view would be amazing! Over all I Loved it.... October 4, 2012
Rated 2 out of 5 by Water and Aircon When I arrived at the room the aircon was broken and then at night when i came back after dinner, there was no HOT water. For a 5 star hotel, i expect better August 28, 2012
Rated 5 out of 5 by W hotel had made my stay fabulous !!! I need to sincerely thanks to Billy of the W hotel for helping me to locate my lost IPAD in my room. They had been very helpful and attentive !!! Defintiely a great stay November 15, 2012
Rated 5 out of 5 by The room was great, I wanted to spend more nights! I only stayed one night and it was a late arrival and early departure, but it was good enough to book another night this week. This time I'll get to try breakfast!! June 18, 2012
Rated 5 out of 5 by Great Experience Friendy and attentive staff. Stunning view from my room on the thirty-something-th floor. Funky design and hi-tech facilities. What else could I ask for more? June 3, 2012
Rated 5 out of 5 by Great Services and Great location Convenient located., easy to access to shopping, 5 mins to Central and I really the design and decoration when you walk in the lobby of W Hong Kong. November 24, 2011
Rated 5 out of 5 by 5-star and nothing less Check-in was speedy & efficient and the room was ready at 8am!!! I had requested an early check-in but I know this is subjected to availability. I was very blessed to be able to get a room at such an early hour! Special mention to the guest relations manager, Alex, as well as the front desk staff, Francis, for making my check-in and stay a pleasant and enjoyable one! The cool corner room is huge is size and comes with full amenities. It commands a breathtaking view of both the cityscape as well as the beautiful Victoria Harbour. Even the ensuite bathroom commands such a view! The rooftop swimming pool is also very impressive. I simply love lazing on the sundeck as well as doing my laps in the pool. One word: AWESOME! Its location is perfect, with the Kowloon MTR station located adjacent to it. Guests can also enjoy in-town check-in service at the station if they choose to take the Airport Express. I think this is really convenient! All in all, W Hotel is truly amazing and impressive and I won't hesitate returning for more stays in the future. They edge out many hotels out there not just in terms of its hardware but also in its software - the staff! Thumbs up! June 18, 2012
Rated 5 out of 5 by Perfect Home Away From Home! W Hong Kong rocks! By far, one of the BEST Starwood establishments we have ever stayed at!! My family and I had the pleasure of staying at the W Hong Kong for more than a week during our recent HK trip. We couldn't be more pleased with the attentive service and warm hospitality we were welcomed to the moment we stepped foot into the hotel. Like all other W hotels, the environment is modern chic mixed with youthful vibes. Inviting rooms, comfortable beds, and excellent harbor views, W Hong Kong definitely does not disappoint! We loved the atmosphere, but more importantly, we were most impressed with the level of professionalism from the W staff. It was beyond our expectation as they work hard to make all of their guests feel right at home! Sammy, our front-desk receptionist, is such a great asset to this hotel. Not only was she friendly and very helpful, she ensured our entire stay was comfortable and enjoyable. We left for a few days to travel to other parts of Asia, but she made sure we were well taken care of upon our return. She left such a great impression during our stay, we cannot imagine staying anywhere else besides the W the next time we are in HK again! June 4, 2012
Rated 2 out of 5 by The hotel disappoits me W is expected to have superior service. However quite disappointed for recent stay. - their bed is too soft that is bad for my back - asked for bath salt twice every 15 mins and they promised to deliver; but after 30 mins, they told me no bath salt. Then after i went to shower, their staff keep ringing bell that i have to get out of shower, giving me the bath salt! After i told the story to the manager, she even laughed at it. - the time on the clock is not accurate May 31, 2014
Rated 5 out of 5 by It just surpass my expectation Staffs were so friendly. Meeting room was nice and staff are know what to do. Room is also very nice. June 11, 2012
Rated 3 out of 5 by The hotel staff is very un-friendly and un-professional Besides hotel staff problem. The SPG recognition is bad and unsatisfactory. July 11, 2012
Rated 2 out of 5 by SPG member benefits significantly below expectation I don't feel my SPG member benefits are properly treated here. September 28, 2012
Rated 5 out of 5 by Friendly & helpful staffs W hotel has I wanted to buy the Jenny Bakery's popular cookies on my recent HK trip but thinking of the long line of getting it made me headache!The friendly & helpful staff Cary made my wish come true!My family and friends love the cookies so much!Thank you W Hotel! June 9, 2014
Rated 5 out of 5 by Flexibility and staff empowerment I used the hotel twice in the last 2 weeks. You found and kept stuff i left in my room 2 weeks ago - this was great. However, my PA made a booking mistake (wrong date) and when she corrected it, the room rate went up by $200. On top of that, you charged me for Internet and didn't offer breakfast. This came on top of approximately $5000for your limo service. For frequent visitors like me and considering the spend for this stay, it would be great if you could have more flexibility on internet and breakfast charges ( i usually only take fruit and muffin). This is small stuff. Ywill say that i picked the points iso of internet at check in but judgement should be exeercised. April 9, 2014
Rated 3 out of 5 by Great features but need improvement Stayed at #3603 for 3 nights, second day after housekeeping cleaned the room, there is a huge disgusting urine smell came out from the toilet area after we came back from dinner. We called up housekeeping to come fix the problem which the supervisor came and apologize regarding the issue. The problem were fixed but unfortunately after housekeeping cleaned the room on the following day, the disgusting urine smell came back again. I do appreciated that the supervisor came to apologize and make sure the problem solved. BUT If I chose a 3 star hotel I can accept the fact that these kind of issue will occur. But it shouldn't have happened in W. December 25, 2012
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