Rated 3,4 out of 5 by 402
Rated 3 out of 5 by SLANGER75 used up
this stay was really disappointing!
furniture used up!
Toilet not cleaned
Room stinks like a cigar-club
walls thin as paper (I could hear every word of my neighbors)
23. November 2013
Rated 2 out of 5 by Bustelmaier Hotel eine einzige Baustelle - sehr geräuschvolle Weckeinlagen
Man hat mir ein renoviertes Zimmer Angeboten, was dem Zustand nicht entsprach.
Das Frühstück war überteuert und aufgrund der Baustelle wurde in einem kleinen dunklen Räumchen serviert.
6. März 2014
Rated 5 out of 5 by BSnow A Great Way To Bring In the New Year
The NYE package was great! We had a beautiful room with an awesome view of the (frozen) lake. We had a toast at 12 am and enjoyed our breakfast and late check out the next day.
17. Januar 2014
Rated 5 out of 5 by JFra Great Hotel
Comfortable rooms, friendly staff
13. Januar 2014
Rated 5 out of 5 by chantelltinamarie FAVE HOTEL
I love this hotel i've stayed here 4x. I celebrate my bday every year in chicago at this location. in 2015 i will be staying at the aloft chicago city center (something new). the customer . Nice for people who enjoy night life and lounging with friends in very modern chic setting. the food is great, the atmosphere is great, and the staff is nice too.
26. Dezember 2013
Rated 5 out of 5 by VeryGoodPointsStacey WOWed by W Once Again
I love this hotel. As a platinum member I was upgraded to a suite with a great lake view. There were fruits and cheese waiting in the room for me with a special note recognizing my 100th night with Starwood this year. The service was great and I felt very welcome the entire trip.
The hotel is on the older side and starting to show that age, but they are scheduled to undergo a major renovation so I wasn't bothered by the age as I know it will be refreshed soon enough. Even with the need for a refresh, it's still an amazing property and provides everything you'd expect from a W hotel.
The location is great and another huge plus is the Bliss Spa located in the hotel. One of the best spas around.
I love the hotel and will be back.
26. Dezember 2013
Rated 5 out of 5 by Walt43 Friendliness - Hospitalitality
The W Lake Shore is an outstanding hotel. The staff was very friendly, helpful and courteous, from the front desk, to the restaurant wait staff, to the maintenance and house cleaning staff you meet in the halls. The staff made our stay extra nice and they made us feel welcome. I would highly recommend this hotel to everyone. Thank you W for your kindness.
19. November 2013
Rated 5 out of 5 by kos301 Great Staff and Stay
The hotel was great and the service was excellent.
18. November 2013