Rated 4,1 out of 5 by 175
Rated 5 out of 5 by hvm22 Excellent Stay
Had a nice stay at this W. First time back since the new reno and it looks great. Staff was good and have to say front desk Agent Chelse R. was the best. She made us feel valued and welcomed. The suite was really amazing with the out door Jacuzzi.
We will come back again. I do Recommend this SPG Hotel.
5 de Fevereiro de 2014
Rated 5 out of 5 by RobRa Quick stay
We only stayed one night and were gone early the next morning, but the evening was great as usual.
22 de Janeiro de 2014
Rated 5 out of 5 by davidb53 This hotel has great valet services
Front desk and staff were very friendly and helpful
18 de Janeiro de 2014
Rated 5 out of 5 by Hyrlr Great Customer Service
I just stayed at the W French Quarter for the Christmas holiday and I had a wonderful time. Like many I was apprehensive due to reading some of the negative review. I must say I never had any issues and would recommend this hotel to family and friends. The staff was so very friendly and welcoming. They immediately recognize your SPG membership and always referred to me by my name. We had room service and they were so efficient. She told us it would take 35 minutes but each time it came way before that.
The parking was a bit expensive at $44 per night but that is to be expected in the French quarter.
We had a great time and would return to this hotel
28 de Dezembro de 2013
Rated 5 out of 5 by LeeMK25Years Best service! Wonderful staff!
We were greeted by Shawn. Perfect choice to represent your hotel. She is knowledgable, friendly and not only booked us to our room but made excellent suggestions of what to do and where to eat. Elisha- the concierge - friendly ... Amazing at his job as he was able to book us into the most delightful restaurants and guide us through the days with fun things to do. I loved NOLA from the second I arrived at the hotel. The staff was welcoming including Anabelle at the bar who pours drinks while she charms you with stories of New Orleans. Free coffee in the morning is a plus and the rooms are nice size and clean. I can't wait to come back.
21 de Novembro de 2013
Rated 5 out of 5 by Jessica44 Staff
The hotel itself is so well run. The facilities were every thing we expected and more. Clean, comfortable and located within walking distance of the attractions. Your staff went above and beyond our expetations. Malik, Jason ,Sebastian, Mark and Quentin answered questions about resturants, sights and the river walk. Eljaih and Shawn were helpful with check in and check out. We were celebrating our 44 wedding anniversary, the front desk and the wheels team made it a very special celebration. again going above and beyond. So with this being said I send a heart felt Thank You, to your staff. Job well done
27 de Outubro de 2013
Rated 5 out of 5 by FabulousTimeNO B-day Weekend at W French Qtrs was the best!!
Great location in French Quarters; Excellent customer service at check in and bar area - when W employee (Shawn) learned I was in town to celebrate bday, she had a bottle of wine with desserts sent to my room-VERY pleasant surprise! Also loved the Courtyard area at hotel-great area to relax after enjoying French Quarters nightlife.
12 de Outubro de 2013
Rated 5 out of 5 by MrsHappy314 Fist Time in NOLA
This was my first visit to NOLA and I was very impressed with the employees and the facility. Everybody was helpful and nice every day we stayed here. Conviently located to everything. My husband and I really enjoyed our anniversary and the employees help make our special day very special. The lady (Shaun) at the front desk was really nice on our arrival and departure.
22 de Setembro de 2013