Rated 5 out of 5 by Oniki The Future is NOW!
So now that it's 2012, you know how we've all been waiting for life to be as futuristic as it is in The Jetson's cartoon!?! Well this is about as close as you're going to get right now! Or at least that's how we felt while staying at the W Hong Kong- by far THE COOLEST hotel I've ever stayed in!!
Stayed here a couple nights for business in Hong Kong prior to heading into mainland China. Usually we stay in hotels that are walkable to everything in Kowloon, so this was just a slight adjustment yet still very convenient since taxis are always waiting just outside the hotel. We were able to get here very quickly from the airport which was a pleasant change from the hotels in central Kowloon. Had we known that a major movie industry party was going in Living Room, we would have dolled up a bit after traveling 18hrs from NYC. Regardless, check-in was speedy and we were able to get up to our amazing rooms easily for a quick turnaround to enjoy the lively atmosphere downstairs with a bite to eat in KITCHEN.
My first night of sleep in Asia is never completely restful considering the jet-lag, but the oh-so comfy bed and luxurious linens certainly helped!
We really go to take it all in the next day - the tv's in the bathrooms, the amazing sound systems in the room with iPod connectivity, the Bliss products, the motorized window treatments which revealed stunning views, the easy access to Elements mall, the signature W scent that is simply enchanting...what else can I say but WOW! The future is NOW at W Hong Kong. Definitely looking forward to returning again and again...
January 13, 2012
Rated 5 out of 5 by NICKYC54 This has become a really good hotel!
Staff recognition/ eager service great amenities the location and the most comforatble stay makes this my favorite hotel and really feels like "home" when I return time and time again.James who is the Director of Ops is a really responsive and helpful ambasador for the W brand.
October 28, 2013
Rated 5 out of 5 by Steve18 Great Servies
I have stayed in this hotel several times past few years. The services is getting better each time. Special thanks to Keith's incredible service. He went extra mile to help out to make my early check in smoothly so we can get to our appointment on time.
October 30, 2013
Rated 4 out of 5 by Joseph1964 Iced cold shower!
W has always been one of my favorite hotels. The rooms are tastefully decorated, it's different from others. It' a cool hotel! The bell boys dressing was cool, one might think they are hotel guest. However, one night when I got back into my room at 11pm, I was ready for a nice hot shower. It was a cold day. I noticed the hot water pressure was kinda not normal, nevertheless I needed a hot shower. So half way with body covered with soap, the hot water started diminishing...I had to completed my shower with iced cold water. I called the hotel...Alex the duty manager rectified the pb within 30min. I got a Suite upgrade, I meant, a WOW Suite upgrade. That was a real customer service excellence! Unfortunately, I felt sick with cough and flu next day...spent my vacation in the hotel room...:(
January 28, 2012
Rated 5 out of 5 by ricenchips Short ... but Sweet
Yet another great stay at the W HK ... check in was super friendly and efficient ... good sleep ... started the day with a 1km in the beautiful outdoor pool ... refueled with a healthy room service breakfast ... checked out ... but came back later in the day before my evening flight to have a personal training session with Rabi in the gym and to post some presents which they kindly organized for me in the Business Centre.
I had the choice to stay in the new Ritz-Charlton next door but why would I!
June 2, 2012
Rated 5 out of 5 by Victor Home coming experience
The moment I stepped into the hotel compounds, I was greeted with smiles and welcome.
The staff were friendly and helpful.
Check-in was fast and efficient – my room was ready (early check-in requested) & room access cards prepared beforehand.
Sad to say, I had to be on a business trip during my birthday but W Hong Kong surprised me with a birthday cake in my room on the day. I was pleasantly surprised and all smiles when I read the birthday greeting card and ate the cake.
THANKS W HONG KONG!!!
September 2, 2012
Rated 5 out of 5 by Chinaexpat Outstanding Stay!
We had a great stay, the Sunday brunch was by far one of the best brunches we have every had. My wife enjoyed the options on the breakfast, if I had any criticism its that it was a little pricey for breakfast!
The bell boy helped us carry our bags to the train station which goes to the airport (much better option than a taxi) and was very helpful and polite (I think his name was Gary!). He helped get our tickets and made sure we knew where to go. I would stay here every time I am in HK!
May 3, 2012
Rated 4 out of 5 by caseyw23 Impressive hotel and Wonderful stay
I chose this hotel for my first experience in W Hotel. It was really good as the first impression does counts. The interior of the hotel is impressive and I really felt that I have walked to a nicely decorated service apartment without the kitchen amenities. The front counter staff was friendly and helpful and they do explain the details and the requests that could not be fulfilled.
Breakfast was sumptuous and a lot of variety to be chosen. But something comes to my concern, the counter meant for omelette is built a bit high and I do sense the awkwardness of your kitchen staff in preparing the omelette as they have to hold their hands very high and it is not a good ergonomic position.
Your housekeeping staff have really done well in keeping my room neat and tidy after every making up of the room.
Thank you for the Wonderful stay there. I Wish to be back again soon.
September 20, 2013
Rated 4 out of 5 by Jac7 Excellant hotel
I usually stay in the heart of Tsim Sha Tsui so was a little apprehensive with a slightly new destination but it all turned out for the best. The service was excellant, nothing was too hard and plenty of smiles. What I liked the hotel was that is wasn't a corporatate stiff hotel but a relaxed, cool joint. It is an easy cab ride to Tsim Sha Tsui or the Island, it will be easy to walk when the building works have finished in the area.
Happy top recommend, we will be going back
August 8, 2012
Rated 5 out of 5 by CW1688 Feels like being home everytime
By now, I have been staying at W HK more than thirty nights since it's opening. It's the place to stay in HK everytime I come back from US. The friendly staff and the comfortable room makes me feel like being home. The upgrade program for Platinum member is incredible. I was able to have the suite almost everytime I check in. I highly recommend W HK to every starwood member. This is the place you want to come back often and being treated like the real platinum member.
May 2, 2013
Rated 5 out of 5 by Boon great hospitality
had a truly memorable stay .upon arrival , warm welcome from team at L1 . check in was very personal and SPG specialist efficiently executed the process .the upgraded marvellous suite was spacious and chic.Loved the luxurious W beddings and full sized bliss toiletries.Overall, had a pampering stay thanks to a very dedicated GM, the director of welcome and the entire team of W HK talents .
September 19, 2013
Rated 5 out of 5 by jfg2003 Dead sexy hotel
What a great place to hang your head in Hong Kong. I was initially concerned about being in Kowloon instead of Central, but I have long since forgotten about that.
• Super convenient. Airport Express from HK Airport stops directly under the hotel. Also the subway is one stop away from Central Hong Kong.
• Great staff. Very kind to this platinum SPG member.
• Great gym and spa.
• Unbelievable pool. A must.
Such a cool and sexy vibe. I recommend it to everyone.
August 23, 2012
Rated 5 out of 5 by joeysydney1 My favourite in HK
Love the vibe at this place.
great staff and service.
In my opinion best breakfast I have ever had in a hotel
October 25, 2013
Rated 4 out of 5 by KeithYCG Contemporary, modern hotel, with great staff
Always stay at W Hotel whenever I visit HK. Friendly energetic staff members, from concierge, to reception, to housekeeping and Kitchen restaurant. Rain shower was not working well on check-in, but promptly repaired within an hour after calling the engineer. I was also impressed by staff because some medicine which was left behind during my last visit couple of months ago, was returned with a cheeky note - "Remember to bring along next time " !
December 3, 2012
Rated 5 out of 5 by TravelWeekly Best W Hotel in the World
I'm a frequent traveler internationally and find myself monthly in cities throughout Asia, Europe, Middle East and the United States. I always try to stay at Starwood Properties. I've stayed at the W Hong Kong twice now and find it Exceptional on every level -- property, location, views, room quality, restaurants and best of all the staff is outstanding and superbly responsive. I give the W Hotel Hong Kong my highest possible recommendation!!
February 21, 2013
Rated 1 out of 5 by SimonC Simon
Great location for this hotel
December 19, 2012
Rated 5 out of 5 by Kristaps Hotel with a view
Great design throughout, excellent bar scene. View is unbeatable from both - rooms & the outdoor pool area on the roof.
October 17, 2013
Rated 5 out of 5 by Kels A very good W experience
I have stayed in a few W hotels around the world and i must say W Hong Kong has once again made me feel right at home..it got a little too comfortable that I was always very reluctant to leave the room :)
The staff were always eager to help and I had a great time just chilling at the Living Room in the evenings.
What I really liked about W Hong Kong is that I always return to a nice smelling room..which is a nice touch.
May 11, 2012
Rated 4 out of 5 by Byrdman If only i were 25 again...
The W-Hong service was excellent. I picky about service and there were no gaps in service at all.
Now, the hotel itself feels more like a night club than a hotel. If only I were 24 again. But, when I was 24, no way I could afford to stay at the W and that is the problem.
If you are looking for a party atmosphere with some "fashion" so far into the future that it looks like the "Get Smart" 70's feel, this is your hotel.
August 22, 2012
Rated 4 out of 5 by Jaloo Enjoyed the hotel. Bed needs to be relooked.
I enjoyed my stay at the hotel. The staff are friendly, the hotel is very cheerful and the rooms are great and well kept.
Unfortunately the bed was too soft for me and I had difficulty sleeping and kept waking up at night.. The staff told me when I was checking out that they can fix it by adding a layer of mattress support.
Otherwise great hotel and I will certain go back there again.
September 17, 2012
Rated 5 out of 5 by FloridaShelley1950 High Tech Hotel
I have to admit that I had to get used to the high tech room. We had been in mainland China in a more quiet setting. But once we adjusted to Hong Kong, we really appreciated the convenient and sleek room and facilities. We loved the Gym and pool area. It is invigorating to swim in the clouds. And of course raising the automatic window shade to the World of Hong Kong. What a view!
December 12, 2012
Rated 4 out of 5 by Frenchie1503 A Great place to stay
Fantastic hotel to stay overall with great staff always striving to serve you the best.
However, when making a reservation, I would appreciate that preferences (i.e. as filled out in my SPG profile) are met since the check-in. I have been obliged to change room on the second nite as booking was initially made on non-smoking. It was an easy going, but still a bit of a concern.
December 12, 2012
Rated 5 out of 5 by Cvillny Great Hong Kong Hotel
Just spent three nights –very delightful. Easiest commute from airport---great room and view. As usual, beds were so comfortable, and room was immaculate. Would certainly stay again.
Only recommendation (and by no means a detraction)—as a frequent business traveler—a serviced business center or executive lounge to host guests and casual meetings would be very helpful.
March 27, 2012
Rated 5 out of 5 by btoy W Hong Kong
This was the best W i have stayed at so far. Accommodations were absolutely fantastic and well exceeded expectations. Amenities (gym, spa, pool) with hotel breakfast was better than other hotels that i have stayed. The only minor annoyance was all the construction happening around the hotel - at no fault of the hotel.
Otherwise this was the best experience at a W!
April 30, 2012
Rated 5 out of 5 by ryoko This hotel has great and modern features
A very impressive modern hotel when stepping into the lift following the corridor until the room. Decoration around the room floor lift are unique and curiosy. Staff are warm with smile to welcome us especially the conceirage staff. They all look smart too.
Off course the best was the room design with neccesity products standby. Bliss products were amazing good and the moisturer make me feel carrying it.
There are only 2 parts of improvement that we want to highlight. They are the taps at the washing basin and the other one is the door for shower room. Both have water leaking problem. Whenever we turn on the water tap, water will flow out all over the top. A floor mat need to be at near outside the door otherwise water will wet all around the floor.
But we think overall was wonderful and feel like going back in the future.
We want to thank especially Billy for proviiding great friendly service.
Ryoko & Erwin
September 4, 2012
Rated 5 out of 5 by spg2345 One of the Best W's
I had a great time during my recent stay at the W Hong Kong. Every staff associate was extremely friendly and happy to help. The W Hong Kong has been absolutely fantastic at recognizing SPG status. Among the best at pro-actively taking care of SPG members in the network. The buffet breakfast is great, as is the rooftop pool.
July 29, 2013
Rated 4 out of 5 by honeymoon2012 Great Location, 2 mins away from HK central
Great hotel; upgraded to us a bigger room once we informed the team that we were on our honeymoon. Concierge was very helpful with directions etc.
Pool has a great view but does not have a bar/restaurant associated with it.. at least we couldn't find one.
Located in one of HK's bigger mall with tons of options to eat, shop and also check into your airline..
August 19, 2012
Rated 5 out of 5 by aloha1 Like staying at a luxury club
We enjoyed every minute of our stay - from the fun club-like music and unique decor to the excellent buffet and excellent rooms. We will definitely be staying here again on our next trip to Hong Kong. Traveling with a young child, we also very much appreciated the easy access from the airport and location adjacent the air-conditioned mall.
July 23, 2012
Rated 5 out of 5 by Nayne The hotel has very graet service
I'very impress for check-in to W Hongkong Hotel. Start until I leave luggage at Lobby before check-in time, all staffs have a good take care to me. Once I'm check-in, staff at counter very make me appreciate.
Also for all of overview in my room and hotel, very good and beautiful.
I will come back to this hotel again once I'm at Hongkong
August 21, 2012
Rated 5 out of 5 by Elisa8888 Nicest pool and sauna
W hotel was the perfect destination for a staycation in HK. The pool made you feel like you were not in the city and the sauna is a must see in the ladies changing room on the 73rd Fl.
The crowd is hip and sophisticated. The food and drinks were all very reasonably priced and delicious. Would do another mini vacation there again!
October 3, 2012