Rated 3,2 out of 5 by 311
Rated 1 out of 5 by aet16 The Worst Experience at Starwood
This has been by far the worst experience I've had at a W or Starwood Hotel. Even with the good location, the locks of the rooms don't work, the front desk staff takes ages to take care of guests, the room condition is extremely poor- The only positive experience was the excellent attitude of the security staff that helped us with our safe.
30 de diciembre de 2012
Rated 5 out of 5 by Venturinij Service, Service, Service
The review title says it all. What the W lacks in features (rooms) it over compensates for in service. I frequent this hotel for two reasons: 1. Location to downtown, CBD, and of course Bourbon St... and the 2. the service. The members at this hotel from the doormen to the welcome ambassador are top notch. They are respectful, outgoing and always looking for a way to help. I've already booked my next trip and despite the many choices in the area (and I have stayed at 4 others) this is my favorite.
7 de marzo de 2014
Rated 5 out of 5 by Ernie52 This hotel was great!
The hotel was very welcoming, with both decor and staff. Very clean, modern hotel. Staff is most curtious and helpful in everyway. Everything ran efficiently! Would definately recommend this hotel and would stay here again.
24 de febrero de 2014
Rated 5 out of 5 by Imaperfectionist Excellent stay
Hotel was very short staffed due to severe weather but those that were there did a wonderful job of accommodating us and taking care of us! Very much appreciated (the hot cocoa was a special touch)!
5 de febrero de 2014
Rated 5 out of 5 by TimStep Terrific Beds
The hotel was excellent. I was visiting New Orleans for a book signing and author event. The staff was superb and gave exceptional recommendations for food and bars.
4 de febrero de 2014
Rated 5 out of 5 by Jaybo Great Hotel
Nice hotel, near everything, but doesn't have the loud noise of being on Bourbon Street.
3 de febrero de 2014
Rated 5 out of 5 by SM130 Staff
Staff is extremely friendly.
24 de enero de 2014
Rated 5 out of 5 by docc Great location, better service
Had a quick getaway to NOLA and stayed here. Vey good location with service that was great. Front desk staff(Ore in particular was very helpful resolving a minor issue). Staff all showed true southern hospitality. Waliking distance to the Quarter and Mothers restaurant is right aroud the corner.
14 de enero de 2014