W Dallas - Victory

  • 2440 Victory Park Lane
  • Dallas,
  • Texas
  • 75219
  • United States
  • Map

Rooms & Rates

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guests must be over 21 to check in to our hotel.

Rated 3.9 out of 5 by 260 reviewers.
Rated 3 out of 5 by Great place but terrible beds! Newly renovated with spacious and updated rooms. With newly renovated comes new beds that have not been broken in. If you're used to firm beds, then this is the place for you, but if you're a side sleeper like me, prepare yourself for a long and restless night. I had them put on an extra down bed topper and that helped a little. October 30, 2013
Rated 5 out of 5 by W Hotel Dallas I have stayed at a lot of hotels but I have NEVER had customer service like I received at the W Hotel in Dallas. I came down with a terrible cold on my trip. The staff was very pampering. I had a surprise knock on my door. The staff had sent up hot tea and honey with a hand written note "hope you feel better." They were awesome! February 4, 2013
Rated 5 out of 5 by Me vs My 30th Celebrated my 30th there and all I can say is WOW! Was upgraded to a Corner Suite, seperate tub/shower, endless views, dimming lights, a patio...The Works!!! Actually hated to leave to go out on the town. Had a Blast. Thanks to Ms. Ty at the from Desk!!! She didn't have to do anything but made wonderful accomodations!!! June 3, 2013
Rated 5 out of 5 by What an Amazing Expereince From the moment I pulled up and was greated to by a very friendly valet right on through me checking out the staff at the W hotel Dallas was attentive and extremly helpful with all my needs. Thank you for your great job and looking forward to staying with you again next time my buisness affairs brings me to Dallas. October 10, 2013
Rated 4 out of 5 by Nice people I requested to go with the green program for the additional 500 pts a night but my room was cleaned. No paper arrived, although i was asked which paper I wanted. Receipt wasn't emailed. Room Service was great, friendly, on time, etc. Restruant and bar staff very friendly and helpful. Check in staff was very helpful April 18, 2013
Rated 4 out of 5 by Anniversary the hotel was a great venue for our anniversary getaway. We live in Dallas and wanted somewhere close. Tiffany at Whatever Whenever was able to secure our favorite table at Kenichi and bring up an extra wine glass, toothpaste etc... We had drinks in the lobby bar and borrowed a movie for the dvd player in the room. April 29, 2013
Rated 5 out of 5 by Great Location Walked across the street to AA Center for concert. No traffic hassle after concert, just walk back to room. Great room service. March 28, 2014
Rated 3 out of 5 by no water presure I had no water presure also the ran out of hot water and faucet fell of the handle. I expect a great place for the price and this was not up to par. I would say i want my money back for the room. The one good thing I could say is the service was great. February 14, 2014
Rated 1 out of 5 by Terrible attention to detail My invoice was wrong repeatedly and I'm still battling with the W to fix significant incorrect charges. Staff members weren't attentive to details and now it's my burden to fix. Staff in bar was very friendly and demonstrated excellent service but event the drinks were average. January 20, 2014
Rated 1 out of 5 by Should not have stayed here. I am a gold SPG member, and have stayed at many SPG hotels. This was by far the worst stay ever. Front desk Staff were not accommodating. There was no room upgrade, no SPG recognition at all, the room was not cleaned till 5:00 PM when we got back to the room and called them. Truly a waste of money.... October 21, 2013
Rated 5 out of 5 by Great Customer Service The people remember when when I walk in the door and that is a great feeling when being on the road. March 28, 2014
Rated 4 out of 5 by Only place to stay if attending an AA event I chaperoned 3 tween girls to a concert at AA center. We had a fabulous time. We hung out at the refreshing 16th floor pool. Pool temperature is perfect!!!! We had a wonderful lunch poolside. We stayed in the Fantastic suite; having the 2 bathrooms was key to everyone getting ready in a timely fashion! August 2, 2012
Rated 5 out of 5 by Great Hotel Everything was perfect. From the time we pulled up to check in till we pulled away to go. Very nice hotel, close to anything you want to do. We walked across the street to Eric Clapton and when the concert was over, no traffic, no car, no problems.. Wonderful place to stay and I will certainly be back. March 21, 2013
Rated 4 out of 5 by Trendy hotel in good location very nice hotel with good facilities and very nice pool bad sleep comfort due to strong noise in room March 28, 2014
Rated 4 out of 5 by very good place to stay downtown Dallas Staff needs to be reminded about Platinum Guest recognition. received later additional invoices for Internet, although it is complementary for Platinum Guests. It was corrected when I contacted staff, but it staff should know and settle invoices at chef-out, not sending later incorrect additions. December 19, 2012
Rated 5 out of 5 by The W We stayed the night of the Cher concert. Great hotel and very friendly helpful staff. March 28, 2014
Rated 4 out of 5 by It was fine. Not what I was expecting It was nice. I was hoping for more of a Starwood experience. More comfortable bed, free wifi IN the room. I had to purchase 3G for my Ipad since it wasn't available in the room. Dissappointed in that. Room was nice. Weird that the bathroom wasn't a separate room. Not always appropriate. February 4, 2013
Rated 5 out of 5 by Style Counts Great set up from reception, bar to restaurant. Like minded people looked after by happy staff, a thoroughly enjoyable visit. March 18, 2014
Rated 5 out of 5 by Great location to American Airlines Center We stayed the night for a concert at the AAC. The staff was excellent. My only complaint was the rude knock on our door at 8:15 for housekeeping. Ill remember to put out the Do Not Disturb sign next time. February 21, 2014
Rated 4 out of 5 by Well appointed Hotel Another nice W hotel in a major city. I used my suite upgrade and enjoyed having two very big rooms to enjoy for a few days. Close enough to some attractions downtown as well. Good bars on the first floor, great food. The pool looked incredible, I just didn't have time to enjoy it. December 20, 2012
Rated 5 out of 5 by Wow!! New favorite hotel! I was blown away with the detail of this hotel. Nothing was missed at all. The decor in the rooms were beautiful and I loved the setup in the bathroom. The staff was very friendly and wanted to make sure we were taken care of. We will definitely stay here again! December 28, 2013
Rated 5 out of 5 by W Dallas Victory Exceptional hotel. Living Room is excellent, pool experience is the reason we come to Dallas and stay at th is hotel. If at the pool, Norman/Rosie are superb ambassadors of service. In the Living Room, Mikey is exceptional. If you stay anywhere else in Dallas, you are misguided. June 25, 2013
Rated 5 out of 5 by Excellent Customer Service I had a wonderful experience at the W this past weekend. Henry made sure my guest and I were well taken care of and he was very courteous and friendly. There was a little issue that arose and the staff was very understanding and did their best to make sure we were comfortable. April 15, 2013
Rated 5 out of 5 by Great stay!! From the moment we arrived at the valet. Everything was excellent. Wil Crane at the front desk was outstanding in meeting all of our needs. The cook hall staff was super helpful and the food was excellent! Would recommend the W whenever you are in Dallas!! December 25, 2013
Rated 4 out of 5 by Problem with HVAC Why does the air handling system blow DIRECTLY onto the head of the beds in every room. I left my stay sick as a dog, and I attribute it to the constent wind on my head all night. Many at the meeting I attended complained of the same thing. Otherwise - everything was great. February 3, 2013
Rated 3 out of 5 by Didi not disclose a hold on my Credit Card. I landed at LGA airport around 11:45pm, smooth flight made for a quick and enjoyable flight. I was looking forward to going home to my own bed after a 3 day trip to Dallas for work/training. Prior to heading out to my trip I made sure there was enough room on my Credit Card to cover the room as my place of employment does not have a business card to use in situations like this. I called ahead of time to confirm the price as well. So hear I am, after midnight, sitting in my car waiting in line to exit the long term parking lot. I place my ticket in credit card in the machine and I get the message DECLINED. This was a huge inconvience as I had to call my wife after midnight (wich took multiple calls to wake her (and the kids up)) She freaked out thinking something happened to me.... It was not a good way to end the work trip. I made it home by 3am just in time to wake up at 530am to go back to work I would, in the future disclose all CHARGES and HOLDINGS when a customer asks. Also I was charged a few dollars fo the mini bar. I never had anything, nor would I ever purchase those overpriced goods from the mini bar, in any hotel! March 6, 2014
Rated 5 out of 5 by The Place to stay in Dallas Have stayed at many of the great hotels Dallas has to offer. I can say without hesitation the level of professionalism, cleanliness, and derive was the best I have received. I would recommend this hotel to anyone looking for a great place to stay when visiting the big D April 15, 2013
Rated 4 out of 5 by Very comfortable atmosphere and service was great The Dallas weather was very cold the night we stayed so my wife and I wanted to stay in and eat at the hotel. The restaurant choices are limited but the bar restaurant off the lobby had great food and an interesting food/drink menu. All together, enjoyed the experience. January 11, 2013
Rated 5 out of 5 by Beautiful view The Dallas skyline out our hotel room was beautiful at night. Enjoyed our stay and will be returning! March 17, 2014
Rated 5 out of 5 by excellent experience A++++++ accommodations and excellent customer service. March 24, 2014
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