Rated 3,9 out of 5 by 268
Rated 5 out of 5 by RobK Traumhaftes Resort in perfekter Lage
Die direkte Lage am langen Sandstrand ist paradiesisch und zudem ein guter Ausgangspunkt für Unternehmungen: Diverse Geschäfte und Restaurants sind in unmittelbarer Umgebung und auch der berühmte Ocean Drive ist schnell zu Fuß oder mit dem Auto erreicht.
Unsere Suite war sehr komfortabel in dem typisch modernen Stil der W Hotels eingerichtet und überzeugte vollends. Der Room Service war prompt und gewissenhaft.
Auch die Lobby erinnerte eher an einen angesagten Nite Club als an ein Hotel. Der Service war vom Valet Parking bis zum Check-out freundlich und zuvorkommend. Ein besonderes Highlight ist das Restaurant Mr. Chow im Eingangsbereich des Hotels.
4. November 2011
Rated 3 out of 5 by Hans22 Sloppy service
Is there a manager on the premises? Nobody takes the phone - ever. Breakfast a disaster. 86 dollars - no account taken for Platinum breakfast. Absolutely bad run. To be hip is not enough..
24. November 2013
Rated 5 out of 5 by Love2travelalot W Southbeach "Best Pick in SOBE"
Once again an outstanding stay at the W Southbeach. From the moment you pull up to the hotel thru your entire stay, everything was perfect & will exceed your expectations! The staff go out of their way to please you in every way & it is sooo comfortable. A home away from home! ;-)
25. Februar 2014
Rated 5 out of 5 by Shelly40 Best in South Beach
My wife and I have stayed at all of the premier SB hotels, including Setai, Ritz, Delano, etc. The W is by far our favorite and we've decided it is the only place we will stay going forward. The rooms are spacious and cooly decorated. The staff has always been wonderful to us. On both of our last two stays, extra things were done to make our visit more memorable and we have truly appreciated the effort by the staff. Tip: treat the staff kindly and with respect and you will get the same in return. I have read things by some people complaining about bad service, but I wonder if these are the same people that treat the staff rudely an impatiently. Anyway, our stays have been perfect from beginning to end and we look forward to our next stay.
22. Februar 2014
Rated 5 out of 5 by Robert18 Employees
This hotel has Amazing employees. The Service was Super. Every request was taken care of timely. Employees remembered our name and were great at customer service.
20. Februar 2014
Rated 5 out of 5 by henrymartin Beautiful hotel in a great lolcation
Our room was one of the most attractive we have ever stayed in. As it is also available for sate as a condo, it was amply furnished with lots of storage--far more than most hotels.
Just two criticisms. First, as it had cooking facilities, it would have been nice if there was some place to purchase food in the immediate neighborhood.
Also, the concierge was not too knowledgeable. He was not familiar with the Miami City Ballet, one of the most famous ballet companies in the world. Thus, he was unhelpful in securing us tickets. Fortunately, we were able to buy tickets on line with our iPad.
18. Februar 2014
Rated 5 out of 5 by Jones21 great staff
few kinks and north facing room lots noise from building across the way in construction
13. Februar 2014
Rated 5 out of 5 by Workhardplayhardx5 Wonderful W Experience
Beautiful property with excellent staff. Our Oasis suite was spacious, comfortable and exceeded expectations. Claudia reached out prior to our arrival and ensured our room was prepared to our needs. We felt secure with the security and front door staff. The WWet pool experience was exceptional. It was quiet and relaxing, in a beautiful setting of palm trees. Pool staff was exceptionally attentive yet unobtrusive. The pool was beautiful, the furniture was so comfortable. The W made our long weekend perfect! We were reluctant to leave and I look forward to returning soon!
12. Februar 2014