Rated 5 out of 5 by AP125 Attentive Staff / Great Facilities
Staff is very attentive. They're always available for service, really Whatever Whenever. Facilities are tidy and stylish. Enjoyable atmosphere to stay.
June 24, 2014
Rated 4 out of 5 by Charles24 Excelllent hotel but Disillusioned
Excellent hotel - great staff but the memories for the overall stay "disillusioned " !
Had requested as a Platinum member - 3 months in advance - to use 3 so-called "Suite-nights" for a special occasion with my wife . Hotel informed me they had only availability for 1 night in mid-December.
December 23, 2013
Rated 4 out of 5 by TripToStar too stylish to stay
I misunderstood about w hotel and W treat hotel, so W hotel is more stylish and disco kinda image. so I was expecting like w treat hotel. it is ok but just too bad, nowadays fitness exercise place does not have sauna facility, if we want to use, we need to go spa place and need to pay.
October 20, 2013
Rated 4 out of 5 by TANJ Great stay @ W Bangkok!
Hotel's in a great location at Sathorn and within walking distance of the BTS. Had high expectations and was slightly underwhelmed on the 1st day.....there was a buzzing sound from the stereo system and the iphone docking device didnt work properly. As this was a new hotel, its understandable and these were quickly addressed by the engineering department.
The staff also kindly upgraded us to a suite on the second night which we greatly appreciated. It was certainly much nicer and had the WOW factor.
As part of the platinium benefit, we were given access to full buffet breakfast which was great. The breakfast spread had a wide selection of Asian and Western dishes and we especially loved the mangoes. Decor and cutlery was chic and cool!
Future guests should note conventional rooms have no bathroom doors and that it may not be so easy to get a taxi to the airport. We left on a Friday morning and had to wait 20mins for the hotel to get a taxi.
Overall, the wonderful hotel staff made it a great stay!
April 13, 2013
Rated 3 out of 5 by Leapingu New and swanky hotel but staff service level should be improved
Very comfortable hotel with a location close to the subway. As it is a relatively new hotel, there are some shortfalls in of the staff service. I had requested for additional amenities as we had 3 pax in a room and it took the staff to bring the items after 3 visits to my room.
April 25, 2013
Rated 5 out of 5 by ByronG Outstanding
W BKK has been my home away from home for almost 5 months now. I could not be more pleased with the levels of service I have experienced from day 1 till now. The staff are outstanding and always seem to go the extra mile to ensure my stay is a special one. Highly recommended
July 6, 2013
Rated 5 out of 5 by MikeAtWBangKok spectacular, and spectacular
it is really spectacular hotel. all ppl are young, and looks nice and gentle. and I won't forget an amazing music at Woobar. that DJ was just amazing.
reception was kind and response so fast.
definitely, I'll stay W Bangkok soon later.
April 29, 2014
Rated 3 out of 5 by MarsHuang Cool hotel with cold staff!
Many staff of the hotel are not friendly, except house keeper and plumber as the bathtub in my room was flooding for all night long.
I advised this situation to the front desk when I was checking out and only got a simple answer "Oh! Thats because of the design!"
February 11, 2014
Rated 5 out of 5 by roncho Outstanding Service
Service levels are exceptional.
Special mention to Arthur and Dream from the front desk who met all my last minute requests and provided a truly exceptional level of service.
They truly deserve a service star award.
Thanks for making my stay a wonderful experience.
November 25, 2013
Rated 5 out of 5 by 1Day Great Introduction to Bangkok
The service in the hotel really exceeded expectations. From the level of service provided by the Concierge Staff, the friendly wait staff in the restaurant and WooBar, truly provided a great experience for my first trip to Bangkok. Can't wait to come back to the W.
August 16, 2013
Rated 5 out of 5 by fizly90 great staff and ambience
Love Wbangkok's ambience and responsive and helpful staff.
June 30, 2014
Rated 4 out of 5 by BillHK Fabulous stay
There was an issue due to incompetent staff but the Duty Manager promptly intervened and helped to get it resolved.
Otherwise, the stay was a real pleasure.
Whatever Whenever was very helpful too
May 12, 2014
Rated 4 out of 5 by wetravel If rate is around THB 4500, why not?
Hotel is easily accessible by Sky-train. It is a Hotel for the younger Hip crowd and one has some surprises staying here. Pool is cool.
June 8, 2014
Rated 5 out of 5 by Matthew35 Beautiful Hotel
Got upgrade to Studio Suite, the bath room is fantastic and beautiful. The bed is very comfortable, best among all SPG hotels in Bangkok. The pool is very nice.
The food quality in breakfast is not that impressive, that would need some improvement
May 28, 2013
Rated 4 out of 5 by caseyw23 This hotel has good breakfast
I love the variety of breakfast being served here. The eggs menu are a new thing to me and it is convenient for me as I do not need to queue up and just order what I want through the staff.
Well done. Had a really lovely and wonderful stay here
November 28, 2013
Rated 5 out of 5 by akke29 Typical W... wonderful!
Stayed here for 1 night, though wish it was longer! In typical W fashion, they are amazing. Being only open for a week at the time of my stay, I expected a few glitches, however never noticed anything. The staff was excited and eager to please the guests and make them feel welcome. Everyone I came in contact with was terrific. One staff member in particular, Sana who is the W Insider stood out. Not only did she greet me with the most genuine and beautiful smile, she engaged me in conversation and then personally showed me around some of the amenities in the hotel. When I mentioned I was looking for a place to have a hair cut, she personally waked with me a few blocks to show me exactly where to go. She didn't have to do that at all, and to me, is the best form of customer service. I'm in no way a "needy" traveler, but this gesture and commitment to customer service was astounding. When this hotel is fully open, it will have to be Bangkok's best new hotel. I would definitely stay at the W Bangkok on future trips to this great city! Well done!
December 17, 2012
Rated 5 out of 5 by mcmcmc Great impression
Everything is good!! Their staff are very nice and helpful. Especially the staff who serve in breakfast, very kind, cheerful and attentive. Thank Dominic and his team whose offering two hot chocolate for my kids!!! They love it very much!!
April 5, 2013
Rated 5 out of 5 by Werder16 A Great Gataway!
A full 10 for this great place! The rooms a very functional and hip and the W beds makes you sleep like being in heaven. No matter if you are looking for a great breakfast or for a nice place for dine the Kitchen Table won't let you down.
October 12, 2013
Rated 4 out of 5 by Caesar44 This hotel is efficient
The hotel is efficiant with well appointed room, high speed internet and good restaurant and bars. The pool and outdoor facilities are limited. The decor is also like a nightclub and becomes rather wearing during the day.
January 26, 2014
Rated 5 out of 5 by Yhu27 Modern Style Room
Nice, Comfort, Techno style room! Great in room feature.
June 18, 2014
Rated 5 out of 5 by dizzybb Fabulous services, especially Team of Whatever wherever
What a W Hotel Bangkok.
Fabulous services, especially Whatever Whenever Team by offering travel advice and support for bookings.
May 21, 2014
Rated 5 out of 5 by Amy0424 Awesome experience
I've spent 2 nights in W Hotel Bangkok, it's a awesome experience, nice services, hip environment, and good location!! The breakfast is fantastic, and also it's excellent for swimming pool is opened for 24 hours.
August 20, 2013
Rated 5 out of 5 by Ploy best service hotel
the hotel is very convience and the good service serve for customer. the room decoration is fastantic for customer .the w hotel is more attractive for many tourtist , you can join and trust the hotel for service
September 17, 2013
Rated 5 out of 5 by BrianFoo Very responsible staff and nice hotel
This hotel is nice and good location also.Just a short walk from the BTS station.
The real good thing I should mention over here is the staff are very friendly and responsible.Should give the staff a like .
December 3, 2013
Rated 4 out of 5 by babydevil3 Hotel staffs are warm and friendly
First time staying in W Bangkok, I am happy with the service which I have received during my stay. From the concierge to whatever wherever desk to the restaurants...very helpful and attentive staff.
February 19, 2014
Rated 5 out of 5 by sterkulus Hotel with a great design
Sometimes the pictures are better than irl.
This was the opposite. The hotel looked better than the pictures.
May 26, 2014
Rated 4 out of 5 by BrianFoo Nice hotel and good location
Stayed at this hotel for 2 nights.Nice hotel indeed and just a short walk from Chong Non Si BTS station.Most of the tourist spots are easier to reach.
The hotel's staff were friendly and helpful enough.
November 29, 2013
Rated 5 out of 5 by Halloween2012 Exceptional
We visited for a "staycation." Really nice stay. Just for 1 night, but a lot of fun. Wife and kids loved the breakfast. very comfortable rooms and nice array of selections for the mini-bar and menus.
December 2, 2013
Rated 5 out of 5 by bigcatpaul GREAT FRONT DESK STAFF
Good customer service when platinum guest had late check out a welcome drink at the bar fpr 20 minutes was offered straight away... Good work keep it up guys... U make the stays worthwhile
February 1, 2014
Rated 5 out of 5 by Chan91 Hotel was 10/10
Everything was up to my satisfaction.
June 9, 2014