Rated 4 out of 5 by 486
Rated 3 out of 5 by goldenfrag personnel moyen
en arrivant on nous annonce que le bar est ouvert juska 03h00 du matin, arrivant a 01h et voulant profiter du bar nous nous sommes fait jeter comme des moins que rien par une personne faisant le menage, en suite nous avons voulu imprimer deux entree pour le mémorial et la la personne de l'accueil n'a fait aucun effort pour les imprime, je fais beaucoup les hôtels W et je suis vraiment decu vu le prix de la chambre
5 mars 2013
Rated 1 out of 5 by Serge26 Perfect location but very bad service
The sorts service I ever had on an hotel
5 août 2013
Rated 5 out of 5 by Islandgirl1973 Great location and perfect comfort
The hotel was great, the staff was helpful and friendly, the room was was very comfortable and clean, the location is perfect - close to everything - shows, shopping, eating. We had a wonderful time and would definitely be back.
21 avril 2014
Rated 5 out of 5 by 10Minutes Perfect as easy to find rally point with teenager boys
What we liked the most was that if we would ever get separated from our teenager boys this would be the easiest place to find as a tall building with a highly visible W in the middle of the easiest place to find in NY and it was. We somehow managed to get separated on two occasions and were at ease with the notion they would never have any trouble finding their way back which was the case on two occasions.
With the checkin on the 7rth floor and room key required to use the elevators we felt very safe. The in-room safe was very useful to store our electronics and passeports while travelling.
Although the area was noisy due to construction it did not matter much with one of the fluffy pillows over our head. We did not hear any of our neighbours on same floor, above or below.
The green apples in the lobby were very much appreciated in the morning as well as some of the free regular filtered water bottles although tap water in NY in great so nice touch anyway.
I wish there had been a sofa to sit in and look outside but space was limited and the two beds did the trick with the individual reading lights that could be used to avoid disturbing others trying to sleep.
19 avril 2014
Rated 5 out of 5 by jenc quiet despite location
Times Square was particularly busy when we stayed, but the room was quiet and comfortable. This wasn't our first stay here, and we don't plan for it to be our last.
13 avril 2014
Rated 5 out of 5 by Kasaccc Quiet Comfort
First, I should say I'm extremely sensitive to noise. However, although this hotel faces right smack onto Times Square, it is so well insulated that only the minimum of noise reaches the room. The bed was so unbelievably comfortable, I slept right through. And even though my room was right next to the ice machine and elevator bank, I never heard a thing.
11 avril 2014
Rated 5 out of 5 by Anna15 Great room andlocation
The staff from the doorman to receptionist and wherever whatever group were exceptional. It was my first time at this W Hotel and I liked it the best. It was centrally located and easy to find everything. I will definitely stay again, They made you feel like they knew you and we felt at home. We were celebrating my grand daughter's 15th birthday.
8 avril 2014
Rated 5 out of 5 by CrittDee Great Hotel - Great Location
I can't say enough about this lovely hotel... The staff was very attentive. The property was immaculate. The hotel is in the heart of Times Square. Just perfect !!!
A must stay.
8 avril 2014