Rated 4 out of 5 by swannie1 Great location, awful bathrooms, some staff lack good people skills
The bathrooms are ridiculous, there should be an actual room that you can close off from the main bedroom. The staff in general were very friendly but certainly not the Whatever Whenever staff and absolutely not the 2 girls that stand by the door out to the pool area who are frankly just rude! Having to request a turn down service in the evening in a 5 star hotel is crazy, cleanliness of the room could have been better.
June 29, 2013
Rated 4 out of 5 by Mavis Wow factor
Although we come to this hotel every year, some times more than once, we have found this hotel now need some maintenance, especially in the rooms. We had booked four rooms, one which should not have been used due to the shower leaking out onto the carpet (which some of the carpet had been replaced) so must have known, and the toilet door didn't close.Really bad.!! Also the plug to the sink was broken along with our room also.
May 30, 2013
Rated 5 out of 5 by jperacha One of The Best Hotels We Have Visited
What a Fabulous place! Everything perfect, with a smile! Well done to the whole team!
October 22, 2013
Rated 5 out of 5 by dvr1 great views
really great views and location!
October 24, 2013
Rated 4 out of 5 by Nicolo28 exeptional but not much clean
is one of teh best hotel in bcn , but can not afford to leave the rooms dirty .. im platinum travel and i m very attached to starwood but here in w bcn i have lot pic tha show the dirt under bedroom and in the moquette ..the wonderful hotel of the city not permitting this incident... for apologize we offerd me a creakfast but room remained dirty -.- sorry for my word but i think is necessary for obtain a perfect level
June 10, 2013
Rated 5 out of 5 by michael1973 another great stay in Barcelona
As before, entering the lobby will make you feel at home and welcome. Then getting up to the room - lets you calm down and relax in luxury.
October 17, 2013
Rated 5 out of 5 by Isa16 Most beautiful place
It is always a great pleasure to spend a few days in this beautiful hotel. Once you have been here you have to come back to relax at the beach and enjoy Barcelona.
October 14, 2013
Rated 3 out of 5 by Isabel13 Lack of service
Great facilities, great location, but W Barcelona has the worst service ever.
There is no whatever, whenever, staff is unfriendly, room is not ready on time, keys stop working after 1 day, speaking to the supervisor is only possible after multiple attempts.
Some work needs to be done in this W hotel.
September 23, 2013
Rated 5 out of 5 Amazing, awesome,...
There are not enough words to describe the W Hotel in Barcelona. My stay was perfect. The hotel and room are really beautiful. The view is amazing. The personal/service met all my requirements for a 5* hotel. They were so helpful and smiling. I miss only an interior swimming pool... And also It's pity that we have to pay 20EUR for one hour to enjoy the sauna/Turkish bath and jaccuzi...
Otherwise, everything was perfect.
January 31, 2013
Rated 5 out of 5 by bobaustin Surprisingly great location!
When we first booked this hotel we were warned that it's beach location was great but you'll have to take taxis everywhere you want to go. But we loved walking on the beach, and we loved walking down the boardwalk to eat at places like Can Majo in Barcelonetta, and we loved walking to the El Born area for shopping and more eating/drinking.
We will definitely be back to Barcelona and we're definitely staying here!
October 23, 2012
Rated 5 out of 5 by TKE1947 The hotel is an icon and our stay there was as memorable as the hotel itself
This hotel is stunning to look at. The location is great. The staff, rooms and facilities all live up to the high standards set by the architecture. The views from the rooms were stunning. The restaurants we ate at were great. We loved the "living room" concept in the main lobby where you could go and access free wifi. If we are ever fortunate enough to return to Barcelona, this is where we will want to stay.
April 20, 2013
Rated 5 out of 5 by Cina10 Great location and view.
Great location and view. Relaxing and diverse atmosphere vs. other hotels in Barcelona. Breakfast super.
Need just to improve the cleaning service which is, as per my experience, not at the level of a such a level of hotel: lack of change of supplies in the room (cotton pads, shoes polish, etc), floors not properly cleaned up.
Annoying smell of fried food in the corridor of 5th floor, any time of the day.
November 22, 2012
Rated 1 out of 5 by Jimmy1999 This hotel is a total failure
Except for the Bravo restaurant staff the rest of the staff were very nice. But other than that there is nothing good I can say about that hotel. I would tell the world if I could not to waste their money on the W Barcelona.
October 1, 2013
Rated 5 out of 5 by Yannick Great Experience!
My girlfriend and I spent only one day and one night there but it was an amazing trip. From the stylish interior designing of the room, to the Wet Deck Party and later on a drink at Eclipse on the 26th floor, and the breakfast in the morning, this experience was an unforgettable one. Everyone was friendly and everything was clean. Big Thanks to Valentina and Claudia for all their help! We will be back :)
September 27, 2012
Rated 4 out of 5 by KELA this hotel makes me happy
i love the light, decoration and atmosphere of W BARCELONA,
I love the pool area both during the day and at night,
the staff is young, friendly, international , they all have good will but many times they give you the wrong information... so you find yourself going around . i also thought there are so many rules and employes have no power or knowledge to adapt to a situation or be flexible.
June 20, 2013
Rated 5 out of 5 by WineAdvisoryGroup Fantastic City, Fantastic Hotel
I love this place. From the amazing, striking design, to the amazingly nice views, killer rooms, good service, this is a great place to stay. In good weather you have the beach right next door... of course, theres a great pool as well. Staff is super nice. Platinums are treated nicely and room upgrades when able are fabulous. The hotel is a bit land-locked, but doesn't detract. Can't wait to return.
April 7, 2013
Rated 5 out of 5 by SParis Sea, Chic and Sun!
'W' amplifies very well what Barcelona is - a dynamic creative city with a beach at its doorstep. 'W' in consonance with Barcelona is spectacularly chic, dynamic with a bustling party scene, creative and delicious in its cuisine offerings and with great views and a brilliant setting next to the beach. Go for it and you will realise why Barcelona and 'W' are 'in' and 'happening'!!
July 16, 2013
Rated 3 out of 5 by Pedro Excellent view still to improve on service
The room was great and with wonderful views
However there was a party at ground floow I was not informed upfront and noise was considerable. I fully understand this can happen but great that this is communicated properly
Also I ordered dinner and I receive a knock at the door at 11 even though I did not request any withdrawal; I guess this should be reviewed within the room service procedures
February 21, 2013
Rated 5 out of 5 by Chase123 The W Barcelona
This is a superb hotel located right on the beach facing the Mediterranean. Staff are very knowledgable, warm and accommodating. Rooms, poolside and all common spaces are spotless and chic. This hotel offers a spectacular design experience with a cool, breezy, ambience throughout. Top-notch in every way. The pool-side DJ was a special touch that we adored. We'll be back!
July 12, 2013
Rated 5 out of 5 by HOwZzaT Another signature W property
This is a great hotel, situated nicely with beautiful views (choose harbour side if you can and NOT port side).
It has the signature contemporary feel that just makes you feel better looking :)
Beds and pillows are wonderful. Rain shower was nice but water needed to get a little hotter.
Room temperature changes were gentle but noticeable after 30 minutes or so.
Nice views in W Eclipse bar.
March 10, 2013
Rated 5 out of 5 by EloErm Great Stay!
We stayed there for 4 nights and it was a great stay!! We had an beautiful view of barceloneta beach and the cool corner room was just amazing and comfortable. All the staff was very heplfull and friendly although they were very buzy the most of the time. As stawood employees we can recognize the good work that these people do. Keep going W Barcelona team!!!
Thank you for everything!
November 18, 2012
Rated 4 out of 5 by TravelTheWorld Great hotel, slow internet
Great hotel at the beach. Service was great and the staff was very friendly. The Internet WiFi was very slow both from the room and the lobby area.
Not recommended for business trips until the hotel have fixed the WiFi problem.
September 22, 2013
Rated 4 out of 5 by Celine77 Reception and welcome outstanding. Beach location among the best in the world.
Aries at the front desk was warm, friendly and welcoming, as well as efficient. She is a credit to the resort. The beach location is among the best I have seen, as a frequent traveler and SPG Gold member. Room and bar service could be improved.
September 19, 2013
Rated 5 out of 5 by JJansen This hotel is amazing!!!
We had such an amazing experience at the hotel.
Points to enhance. A possible shuttle service to the airport would be great. The concierge could be a bit more polite.
Overall, the suite we had was lovely. We loved the room and the hotel was in an optimal location to enjoy the water and beach.
September 3, 2013
Rated 3 out of 5 by Dima999 waiting time for check-in
very nice hotel .. but terrible waiting time at check-in. 4th time we try the hotel. Always same story. Rooms are not ready before 6pm and check-in time takes an average of 20 to 30 minutes. Very unprofessional staff in the hotel. Average of 25 years old. Pretty faces but so inefficient ..
Where is the boss ???
August 26, 2013
Rated 5 out of 5 by Chelsealady Incredible
Our stay was faultless.
All the staff were extremely helpful. Our room had a breathtaking view.
The DJ at Eclipse was brilliant and the Bliss Spa was one of the most relaxing experiences I've ever had,
Will definitely be returning to W hotel again and can not wait to visit them in other countries.
However the only downfall I would have is the food. It was quite disappointing.
April 30, 2013
Rated 5 out of 5 by Could1977 Amazing
I cannot say a bad word about this hotel - the most comfortable bed i have ever stayed in and all the staff can`t do enough for you - my favourite W and hotel by far - Well done W Barcelona - ill be back
September 25, 2013
Rated 5 out of 5 by Klinkhammer Erik
Excellent Hotel with a wonderful atmosphere overall . Modern and really stylish, it makes me thinking if I do compare it with the music at the wet bar side like Fashion TV :-)))
September 28, 2013
Rated 2 out of 5 by Dan16 This hotel was anything but quiet
Aggressive music everywhere, even sitting at the beach, different music from the pool bar and the beach bar. Not relax, quiet as you would expect.
October 1, 2013
Rated 4 out of 5 by skygal food/beverage service extremely lengthy
The food /beverage service at pool, bar and restaurant took a very long time. It took about an hour to receive our appetizers and drinks came after the appetizers were delivered.
Not notified at reservation that visit was not eligible for Starwood points. Also visit was not recorded on My SPG account even if it was not eligible.
August 4, 2013