Rated 4 out of 5 by cbe28 Weird and wonderful
The hotel is in a great location for the beach area of Barcelona. The bed is one of the most comfortable hotel beds and the restaurant is very good for breakfast and dinner.
Strangely the approach to reception is non descript and we could have been arriving at an office block. There were many things in the room that needed fixing (TV, remote, light and bath room door) so we left a list at check out after having the TV fixed.The bathroom is a strange glass design that feels dated and clumsy.
The W is showing its age and there was a renovation commenced in the lobby. There were stains on our carpet and wall. A needle was in the carpet.
Make your decision on location. Overall the good outweighs things that could be fixed with a bit more TLC and maintenance at the Hotel.
October 1, 2013
Rated 3 out of 5 by GRMO Second stay was better but a better view costs a lot more!
Went back for a longer stay in a Fabulous room, the only difference from the Wonderful room was the view and the price.
Check-in and check-out still long and slow, no queuing for breakfast this time but the service at poolside was still sketchy.
July 29, 2014
Rated 3 out of 5 by Pandor5 This hotel is still with weak service and getting old
Service has always been a nightmare at W! And I'm coming there for around 5 years! Service is still something which is a complete concept for many employees!!
Then the hotel is globally getting old and rooms and corridors not as clean as they used to be.
And no comment for the extra charges in a 5 stars hotel: 20€ to go to the sauna/hammam, even if you did a massage the day before for 170€! WIfi at 10€ per day... fortunately other hotels from the same category in the world do not have such a politic...
April 14, 2014
Rated 2 out of 5 by Cathy Needs improvement -
We stayed for 2 nights (25/5/13-27/5/13) in a fabulous room.
Problems we experienced:
We had to wait over 30 min in a queue to check in and again to check out.
On the Sunday night, there was a party on the wet deck which kept us awake most of the night.
On the Sunday morning we had breakfast delivered to our room, it arrived ice cold.
On the Monday morning we were rushed through breakfast and couldn't have a hot breakfast because the kitchen was closed for a private function (Bravo restaurant)
Positives about the hotel:
The room was clean and the view was beautiful.
My overall impression is that external visitors to the hotel are more important that than the hotel guests comfort.
This hotel charges 5 star prices and does not deliver 5 star service.
Would not stay again
May 28, 2013
Rated 5 out of 5 by ImaPepper W Barcelona
The W Bstcelons has the best views smf location in the city. The hotel is located right on the beach and you can walk out and have the ocean at your feet. The room was amazing and the Heavenly bed and shower were awesome. A great place to relax and unwind. The lounge and restuarants had really good food and service. Nothing was missed and i would only stay at the W in Barcelona when I return.
July 8, 2014
Rated 5 out of 5 by Cristiana Fabulous
Everything is great in this hotel.One of the best hotel in Barcelona !
August 5, 2014
Rated 4 out of 5 by Sleeper14 Hotel is good but not all rooms recommendet for sleeping
In my room on the 25th floor was very noisy - music and talks from the nightclub Eclipse.
August 4, 2014
Rated 3 out of 5 by Huntermathena Beautiful property, disappointing staff
I visited this property and while it was one of the most beautiful locations I've ever been to as a platinum member, The overall experience was less than desirable. There were constantly kids jumping in the pool (it was more of a play area and not an adult orientated area, the restaurants didn't have enough menus and we were turned away because of that which was bizarre. I said something to the staff and later management who just shrugged it off. It seems to be a culture thing there where this is acceptable.
October 9, 2013
Rated 5 out of 5 by NatyAbu AMAZING !
Everything at W Barcelona is WOW, from the amazing staff, Claudia Acosta was extremely helpful and kind, she helped us have the honeymoon of our dreams.
From the warm welcome, to the chocolates and champagne upon arrival to the amazing room view, we had the best honeymoon ever. The room was so cozy, the breakfast was to die for (so much to choose from), our dinner at Bravo was delicious! I would definitely come back to W Barcelona, for the best times ever.
Thanks to all the amazing staff at W Barcelona!
October 28, 2013
Rated 4 out of 5 by JamesJune2014 Good Hotels - but service and response time should get better
Hotel and facilities are very nice.
Breakfast closes at 11am and the staff started cleaning the buffet at sharp 11am without giving any notice to guests to get a last round of food. That's way to fast cause we started breakfast just 10.45am. Other 5 stars hotel do it much more friendly.
In addition I had a late credit card charge for some minibar stuff I did not had and since 10 days in discussions with the hotel to get it refunded.
June 20, 2014
Rated 5 out of 5 by Willyfog "W"onderful weekend
I have been a few times at W Barcelona and each time it gets better! It's certainly one of the nicest and most exciting destinations from Starwood so I greatly recommend it. We got invited to the WET Deck Summer opening party and it was amazing! Great music and atmosphere, lots of friendly and cool people, certainly a fun way to kick off the summer.
The staff was exceptional. Great Platinum recognition. Even though the hotel was quite full this weekend, they managed to upgrade me to a fantastic cool corner suite. Also enjoyed the usual Platinum perks with complimentary breakfast, internet and access to the fantastic spa and gym. In particular, Borja Cuevas from the Welcome Office and Claudia from W Insider made sure we had a great stay.
Look forward to my next visit this August!
May 28, 2013
Rated 5 out of 5 by Oliver34 This hotel is a great experience
Nice an Friendly People. A Great Gym and Spa
August 4, 2014
Rated 5 out of 5 by drewcashmoney Great
All we expected and more!
August 3, 2014
Rated 3 out of 5 by SPG1402 Only for the young and wealthy
First no one can deny how fabulous this hotel looks. It is very modern and hip. With that being said the staff seemed to be very pretentious. They are selective on who gets mediocre service and treatment. The restaurants were good but the service was extremely slow with no apologies or reason. It was definitely not 5 star standard of service. The beach in front of the hotel was decent to swim and enough lounge chairs. Hotel guest should be informed to reserve chairs by the pool a day in advanced. I went around 10am and was told everything had been taken. The hotel was 100% occupancy so this was understandable. The gym was great and never crowded. I would recommend this hotel for young people with money. If you don’t fit the “look” then you might get looked over like many that I witnessed.
July 8, 2013
Rated 5 out of 5 by AnneNorway The best hotel in Europe!
W Barcelona is the best Hotel in Europe. You feel the staff wants all your best, they help you with everything, wath ever when ever, the locatioin is fabulous, you can go to the beach or go shopping. The rooms are lyxury, beautifull beds, nice views.
It is a bit expensive but you get what you pay for.
July 14, 2014
Rated 5 out of 5 by Barcelonahoneymoon This hotel definetely lives up to my expectation
It was just fabulous!! Fcilities, staffs and energetic and comfy atmophere.. Just the same I expected!! maybe much more than that!! Distance from the city centre doesn't matter at all. Staying at this hotel and enjoying the view and facilities itself were just satisfactory. Defeniterly recommned to others and visit again!
July 14, 2014
Rated 5 out of 5 by vsetton Excellent
I really enjoyed my stay at this hotel. the staff was perfect throughout , from check in to check out.
i would definitely recommend !
location was exactly what we were looking for, close to the city but even closer to the beach!
July 23, 2014
Rated 5 out of 5 by Rich19 Unforgettable experience
Our stay at the W in Barcelona was unforgettable. We were looking forward to the visit for several months and upon check-in were asked about our stay. As this was our first time in Europe together, and I also had business travel plans, we were given a fantastic suite. It made our stay in Barcelona not only enjoyable but unforgettable. By asking and going the extra amount, the staff greatly eased my burden of additional business travel during a vacation. Not to mention that the suite was great!
June 26, 2013
Rated 3 out of 5 by ashtongi check your bill carefully
The hotel is a giant nightclub so it has a different ambience. Big problem...when I went to check out there was a $500 nighclub bill from another guest on my bill. The hotel did not even check that the name on the bill was completely different than mine. I had to remind them to refund both the false bill and the tax...they forgot about refunding the tax and it took them 15 minutes to get it almost correct. They seem to be both computer and math challenged. For a 5 star hotel, they are also understaffed. Most afternoons, there is a big wait at the front and consierge desks and frequently there is no one to get a guest a taxi. There is no separation between the toilet and the room which could be uncomfortable for some couples. On the plus side the views, the gym, and the consierges are excellent.
January 1, 2013
Rated 5 out of 5 by hectorp Best SPG hotel in Barcelona
W Barcelona has almost everything for a nice stay. Just come for example and have a breakfast in a Michelin-star restaurant Bravo24, great stuff will recomend you the best meal and will offer you a table with a view. Go tonight to Eclipse where you can meet beautiful people and drink some great cocktails. Stay in a beautiful modern room listenin to your favotite tracks via iPod docking system and enjoy the unforgetable view. I'm already waiting for my next trip to Barcelona to return to W.
August 15, 2013
Rated 5 out of 5 by ALAN67 Attention to personal needs of guests
My wife has arthritis and requires a bed of raised height. When we informed the hotel reception of this the staff very quickly resolved the problem by adding an additional mattress underneath the existing one.
We were very impressed by how friendly and helpful the staff were in all areas of the hotel and by the relaxing but efficient atmosphere and we would not hesitate in visiting one of your Wonderful Hotels again and will thoroughly recommend W Hotels to all our friends and family.
February 24, 2014
Rated 3 out of 5 by Carlitos212 Had to Pay for Internet, Would not recommend
The views are breathtaking and the room is quite nice with a good bed and nice shower, but after booking a superior room with beach view for quite a hefty price, I had to pay 19 Euros for 24 hours internet. Personally, I don't book hotels that charge for Internet. For me, it's nothing short of charging for water or electricity. Internet is a necessity and not an option. Also, I went to the eclipse lounge to eat some sushi. The portions are absolutely ridiculous and I had to order again just to feel like I ate. In the end 150 Euros for 2 to eat some way below average sushi and 4 drinks. Also, no coffee machine or tea in the room. Long queue to cheek-in and also to check out. One very good point is that we were able to cheek out at late at 2 PM by asking the staff and the staff was very positive and helpful.
March 16, 2014
Rated 5 out of 5 by lisa1470 Loved our stay
Everything was perfect. We checked in early and were able to use the beach before we got our rooms. Got a call when they were ready, and luggage was already in place. Service was friendly and helpful, and the entire hotel was beautiful.
July 19, 2014
Rated 5 out of 5 by S1234 Sara
I like the hotel . i enjoyed the view :) i like ghe concergie service they were excellenr staff.
however the cleanses of the room was not as required.
The hotel team has to make sure that the bed sheets and pillows are clean before any guests come to the room.
also the Internet service in room was quite expensive.
I also expect more Arabic food in the Menues but there was no variety of it.
In general W hotel is a well known trade mark which we will always be loyal too.
All the best
August 25, 2013
Rated 5 out of 5 by danielbcn wonderful
A wonderful experience. Fantastic hotel in Barcelona
July 29, 2014
Rated 5 out of 5 by Andy67 Luxurious, Spacious and fantastic vibe
We had a fantastic one week stay at the W Barcelona and would definitely recommend this hotel to everyone. The hotel was luxurious, the vibe was excellent, fantastic location with an awesome view of the beach and ocean, our rooms were spacious and the upgraded suite was fabulous. Some of the staff really went out of their way to accommodate our requests, and everyone was extremely efficient. We really enjoyed our stay at the hotel and would rate it as one of the best W experiences.
July 28, 2013
Rated 4 out of 5 by KVATX True to the W Brand
I stayed for only one night in October, so I wasn't able to soak in the entire experience. Highlights are:
- The hotel building - internal and external - is extremely impressive and holds true to the W Brand in both look and feel and sophisticated vibe.
- I recommend this property for those who want to be pampered and near the beach. However, if you want to be in the heart of Barcelona, this is not your best pick. It took about 30 minutes to walk to the nearest metro station - which I don't believe takes you directly to Las Ramblas or Placa de Cataluyna.
- My room had a great view of the ocean - I loved how the bed faced the window so I could wake up to the ocean in the morning!
- I checked out the WET bar, which was nice, but service was a bit slow.
- Great for couples - very romantic, swanky ambiance.
October 15, 2012
Rated 5 out of 5 by PaFo W Hospitality
Stayed at the hotel for the first time and was really impressed. The building is one of its kind and the location is fantastic; next to the sea and 15 mins walk from the center of Barcelona. Ideal for people who enjoy long walks/ runs on the beach and amazing cocktails at the bar! Clubby atmosphere and friendly staff; they call you by your name, as if you have been there before and always introduce themselves, and they would immediately become your friends; now this is personal service. My room on the 3rd floor was great, with sea view that I enjoyed from the sofa, next to the floor-to-ceiling window. Shower was spacy and although I don't like the glass walls surrounding the toilet, it felt private enough. Overall an excellent hotel!
Thank you for your wonderful hospitality! Will be back in the future!
February 25, 2013
Rated 4 out of 5 by 1mom23 Spa
You need to change your spa policy or improve communication. Wanted to visit spa and was refused entry, not even a look. 4 people in spa.
You have to call in to reserve. If that is the case,,guests need to be made aware of this!
And only 6 people allowed in spa because whirlpool too small???
You have a steam and a ham man as well..
A spa capacity can't be limited by the number of people that fit into one activity at the same time!
April 22, 2014
Rated 4 out of 5 by Blue29 Barcelona's Best
The junior suite we were in was great in size, views & chic furniture but...
They could not provide 2 twin beds for my daughter and I, only a super king size bed.
Being partial to several cups of tea during the day, the do not provide complimentary tea/coffee in your room. They charge E4.50 per tea bag!
The plain red corridors (floor, walls & ceiling) with piped pop music were more like walking into a seedy night club than a luxury hotel.
But the views....... were truly amazing.
April 29, 2013