Rated 5 out of 5 by ECobb stay here!!!
This hotel has every amenity you can imagine and some you never thought of! It was amazing......the views, the decor, the rooms. Above and beyond. Will stay here again.
July 22, 2013
Rated 4 out of 5 This W hotel is designed for social as expected
This is a typical Social hotel as you can expected from W brand. The room is good. The only downside is that there seems to be not enough resturant inside the hotel.
September 27, 2013
Rated 1 out of 5 by BomoloB Don't Waste Your Money
I was here for business and got the corporate rate (still pretty expensive). There are far better ways to spend that amount of money. On Monday, my first night, I had dinner in their restaurant BLT Steak. It was not crowded and I dined alone. I never saw the same person twice as someone different dropped off and picked up my food, drink and check. No one ever came by to ask me how everything was. It took me 30 minutes to flag someone down for the check and get it back so I could leave!
I requested a wake up call for 7am on Tuesday. I never got one, therefore overslept. I did however, receive a call at 6:41am on Wednesday telling me that my breakfast couldn't be delivered because my "Do Not Disturb" sign was out. Well......I did not order breakfast, but thanks for waking me up 1 1/2 hours early today!
That afternoon when I returned from my conference, I had the experience of riding the elevator up and down because neither of my key cards worked. I asked the concierge for help and found out they were deactivated. Odd, considering I wasn't checking out until Thursday.
Upon check-out Thursday morning, I dealt with two people and neither one asked me how my stay was - not even when I asked the manager for a comment card.
I will never recommend this hotel to anyone. It was extremely disappointing. I can understand one issue and wouldn't have thought twice, but to encounter a problem every single day of my stay? Wow.
March 22, 2014
Rated 3 out of 5 by Richcbagrad Loved the hotel but noise was a problem.....
Our neighbors 1207 and 1205 argued all weekend long. 1205 even began to fight at one point. You might want to reassure your guests such acts will not be tolerated.
February 18, 2013
Rated 5 out of 5 by shana83 lovely hotel
this is the best hotel to me right now I loved it cant wait to go back everyone should stay here at least once just for the experience I promise you will love it.
March 14, 2013
Rated 5 out of 5 by AngryGuest1977 WOW
Hotel Wow! Amenities Wow! Room Wow! Food Wow! but the best was the staff all of them were friendly and made our stay one of the bests! Thanks W Downtown Atlanta!
December 29, 2012
Rated 4 out of 5 by dansa Good attention to detail
An enjoyable weekend stay in Atlanta. Hotel met all expectations and needs. Really enjoyed it!
January 27, 2014
Rated 5 out of 5 Very Nice Hotel
Could use more elevator capacity -- was staying with a large group, and when we broke up at the end of the day, it took more than 10 min to get an elevator.
September 17, 2012
Rated 4 out of 5 by Frances6 This hotel has great staff
I will stay at this Hotel every time I am in Atlanta.
The staff are excellent, very warm and welcoming, and do not mind going the extra mile to assist you.
January 19, 2013
Rated 4 out of 5 by HLTJR Nice ATL Spot
This W location in Atlanta was excellent. It was close to all of the places we wanted to visit and more importantly, it was clean and comfortable.
September 24, 2013
Rated 3 out of 5 by wschmidt Expected Higher Level
Room was subject to a lot of street noice as well as noise in the hall ways which was excessive.
Bed wasn't the most comfortable.
Pool not heated?
May 20, 2013
Rated 5 out of 5 by rtkenmore Best W in Town!
I stay at the Downtown W anytime I'm in Atlanta. Most convenient and best staff around.
Repeat customer here who wouldn't consider anywhere else.
March 4, 2013
Rated 5 out of 5 by eawmsd Convenient location, friendly staff, comfortable rooms
When I travel, I concern myself with the following- in order:
1. Location- If you will be visiting Midtown or Downtown Atlanta, this is the most convenient hotel and not in the middle of crazy traffic or multiple hotels. OK for Buckhead too, but you must have car if you plan on going there. Cabs will be expensive.
2. Room- I look for the SPG property with the cleanest and most functional rooms, and this was a fantastic experience. Not all W's are clean (talking to you NY W's), but this location is clearly concerned about it's upkeep. Sheets, towels and amenities were always perfect. Outlets next to EACH side of the bed on the nightstand for your phone. This is such an easy thing! But why dont more hotels do it? No more searching in the back of desks, etc. for extra outlet.
3. Food- Sad to say, the restaurant for breakfast was very disappointing. Service lacking and food was unremarkable. Stick with the continental breakfast served in the bar area.
4. Service- Attentive, but not overbearing. Sufficient eye contact from the valet and friendly conversation with the front desk...Definitely made us feel welcome and engaged in relevant conversation.
April 11, 2012
Rated 5 out of 5 by AlanS Consistently Great!!
The W Downtown is consistently great! The property is lovely and the staff is fantastic! Certainly a place I'd come back over and over.
March 11, 2013
Rated 4 out of 5 by flolife Trendy spot
Very trendy - not super close to anything downtown, but a nice hotel with attentive staff
January 6, 2014
Rated 5 out of 5 by Onsy First trip to Atlanta
Stayed here for one night on route to Nashville. A beautiful hotel, stunning rooms, good location and very friendly helpful staff.
July 30, 2013
Rated 4 out of 5 by SScott Wonderful for Business travel
Wonderful staff with large rooms and great gym! Easy location to get around ATL and very comfortable for business travelers.
January 14, 2013
Rated 5 out of 5 by JasonPbc Great hotel
Beds were comfortable, staff were friendly and great. The bars were a great atmosphere. Would definitely stay here agin.
January 21, 2013
Rated 4 out of 5 by badunn0109 Amazing features
The lay out was beautiful and a great place to stay.
January 21, 2014
Rated 5 out of 5 by Petie Great Hotel in a Great Location
My stay at the W Atlanta Downtown was great. From the hotel staff to m room, everything was great!
June 5, 2013
Rated 4 out of 5 by Sweetbrown My Stay at W Atlanta
The W is always a great stay. However, there were just a few things that could be improved upon.
July 3, 2012
Rated 4 out of 5 by ABQtraveler Very cool atmosphere
If you're looking for a fun, cool, young vibe this is the place to be in downtown Atlanta.
August 8, 2013
Rated 4 out of 5 by Impressed21 Very relaxing
I enjoyed by stay at the W. The rooms, restaurants, and Bliss Spa were wonderful.
October 13, 2013
Rated 5 out of 5 by Turbose Beautiful
Outstanding decor with glass shower enclosure very comfortable beds excellent staff
March 24, 2013
Rated 5 out of 5 by 33gulfcoast Awesome hotel!
Pleasant, comfortable with a touch of class!
Close to great restaurants and bars.
February 11, 2013
Rated 3 out of 5 by Wilbur712 Average hotel excellent restaurant
House keeping takes the dirt towels but dont replace
July 22, 2013
Rated 5 out of 5 by cnwo4life My 14 yo sons favorite.
As always the W downtown has exceeded my expectations. Thank you so much.
May 8, 2012
Rated 5 out of 5 by Lisa Love the W
W hotels are wonderful and I especially love the Ivan Allen location.
May 19, 2013
Rated 5 out of 5 by Buddy Great place to stay
This Hotel is outstanding. Comfort meets fashion. Highly recommended.
February 25, 2013
Rated 5 out of 5 by Hlh85 Best Hotel in ATL
Kudos to Krutika for making my birthday weekend the best.
July 4, 2013