Rated 3 out of 5 by Vienna Room not clean
I stayed with my wife for our anniversary one week in the hotel. The room we had was not cleaned very well and the non-smoking room had a burned hole from a cigarette on the night-table.
The roses which I orderd with the reservation were not delivered at our anniversary.
I was surprised that the service at wet deck was so poor.
May 15, 2013
Rated 5 out of 5 by chappaquamom Loved our stay
The hotel could not have been nicer. Let us use pool and beach even though our room not ready and we arrived 9 am from cruise ship. fun vibe in hotel. room fabulous. Only complaint is hotel is far to get to, so cabs more expensive from here when trying to go to other parts of city. But you have the beach here so it is a trade-off.
July 23, 2013
Rated 5 out of 5 by zo1947 W was wonderful
Had a great visit to Barcelona. The hotel was great. The staff was very responsive and helpful. The only downside was the distance from most attractions. The hotel is on the beach, which is not a big factor in the winter. The view from the room was very nice. We used room service frequently, it was always correct and good quality.
December 19, 2012
Rated 4 out of 5 by skygal food/beverage service extremely lengthy
The food /beverage service at pool, bar and restaurant took a very long time. It took about an hour to receive our appetizers and drinks came after the appetizers were delivered.
Not notified at reservation that visit was not eligible for Starwood points. Also visit was not recorded on My SPG account even if it was not eligible.
August 4, 2013
Rated 5 out of 5 by awesome Hotel with breathtaking view of Mediterranean
This hotel offers the breathtaking view of the sea.
The walk along the beach offers is a good experience and there are many good restaurants within the walking distance.
The hotel staffs have been very friendly from the moment we checked in.
This is definitely one hotel that we'll be back to stay if we come to Barcelona again.
December 25, 2012
Rated 5 out of 5 by nzathens Personalised service
Many thanks for making our anniversary unmemorable and unique. Special thanks to Mr. Gonzalo and Mrs. Sattler for the welcome drink and upgrade.
Also to Claudia and Oto from the Wave for the special attention. Were very warm and made us feel at home!
I will definately recommend your hotel to others and look forward to returning!
January 4, 2013
Rated 5 out of 5 by marycherry gorgeous hotel
My sister and I were not planning on staying so far out of the city, but this W was definitely worth it! It was a nice walk into the city center and you get the benefit of being right on the beach! The room was amazing and comfortable- we didn't want to get out of bed. We would for sure stay here again- the service was top notch
September 25, 2012
Rated 5 out of 5 by DinoC May Break
Great hotel to chill and relax. Front desk staff very helpful.
Wet deck party was great.
Rather slow trying to get served at the bars in the evening very slow service.
May 28, 2014
Rated 4 out of 5 by steve very nice
hotel is very nice .service is relay good.staff very polite. person in the breakfast place by name Liza very nice 10
June 5, 2014
Rated 5 out of 5 by supatight80 Excellent Platinum Recognition!
Stayed here for 4 nights with my boyfriend. Excellent Platinum Recognition! They upgraded us to their cool corner suite with fantastic views of the ocean! Simply loved the place and everyone was very helpful and friendly. Definitely NOT a 'stuck up' W hotel property.
Eclipse Bar was fun too. Had a blast there everynight :)
November 14, 2012
Rated 5 out of 5 by ilovespainish The best W & Starwood hotel
When you step out of your car. The staffs are already waiting for you and help you out your luggage. Check in was fast and got upgraded every time to a cool corner suites which is amazing. I love the beach city view and the ocean view. Breakfast was awesome and staff are very good looking and professional. Thank you.
December 30, 2013
Rated 5 out of 5 by woody68 Fabulous sun lounge. Great rooms
Waited long time for taxis
June 14, 2014
Rated 4 out of 5 by lovekush Great if you want American Hotel in Spain
I came to Barcelona for a business/personal trip with several colleagues. As the trip coordinator, I chose to offer a variety of hotels to the group and the majority chose the W due to familiarity and location on the beach. Since none of us had ever been to Barcelona, it sounded like a winner. The hotel is a total W experience and the staff was awesome AND Bi-Lingual which really helped us. The location is also great if you want to be on the beach. The only challenge we had was to get to the city center you had to take a cab or take a long walk (30-60 minutes). The city of Barcelona is best in the city...not on the beach in my opinion. The beach was great, no criticism there, it's just the best part of Barcelona is the city...not the beach. If you want an authentic experience without North American influence, I'd highly recommend staying at a local hotel. If you want to be on the beach, then this is definitely the best location and hotel in Barcelona for that purpose.
April 22, 2013
Rated 5 out of 5 by petertom3 Fantastic stay
Just visited the W in Barca and had a fantastic stay. Great room with a fantastic view of the city, beach and sea. Food at breakfast was good and the Bravo tapas fantastic. Usual great service from the www team and really enjoyed the atmosphere in the cocktail bar on the top floor. Now cheap but well worth the money.
May 7, 2013
Rated 5 out of 5 by Pame23 The hotel has excellent views.
We have the possibility to spend a night in the a hotel which offer excellent views as well as a great experience.
We have enjoyed the time spend there. From the bigging we have felt like we were home. The space was great and the dinner in the Bravo retsaurant was excellent.
Thanks for your hospitaity and service.
March 19, 2013
Rated 3 out of 5 by LondonBusinessTrvlr Style over substance left me somewhat disappointed
Without doubt, this hotel is in keeping with the W brand - stylish, centrally located and with a real buzzing environment from the lobby into the restaurant and onto the terrace.
I stayed as a business traveller for 3 nights in July. The conference food and beverage was of a high standard. The restaurants were exceptional.
Service was, at best sub-standard. The queuing system for check-in meant it took guests more than 30 minutes to find out rooms were not ready for them. It would not have taken one minute for someone from the hotel to circulate down the line to inform people that rooms would not be ready.
The service in the conference areas was prompt to setup, but really too fast to clear away. I am used to hotels that have refreshments stations open all-day. When I happened to ask for a coffee at 10:30am, I was treated with destain - "coffee is OVER, sir".
Most shocking was the nightlife, particularly on the Tuesday night. Smoking outside the building and congregating in reception were *seriously* underage drinkers, non-residents of the hotel. between 12-16 years old, I would guess. It left the hotel feeling quite seedy, rather than the classy brand that the W aspires to be.
When I finally finished the conference and explored the nightclub, "eclipse" with a colleague, we spent an hour waiting for a drink - with less than 100 people in the club. There were 6-8 staff on duty that night. 3 were service, the rest were clearing away and would snap if you asked for a drink. The atmosphere was a kin to a Student Union bar, not a high-end nightclub. Very disappointing.
The reality is, none of the things that disappointed me would take much to rectify. My hope would be that management pay a little more attention to detail before you are considering a visit.
July 4, 2014
Rated 5 out of 5 by kerry26 Hotel and staff
This hotel was unbelievable every member of staff from the men outside to the check in staff the waiters and the restaurarnt staff. They all went out of their way to ensure we were happy.As a gold member we had an upgrade to a room that I am sure will nver be bettered in my life time.With two different see views.
November 25, 2013
Rated 3 out of 5 by Dima999 waiting time for check-in
very nice hotel .. but terrible waiting time at check-in. 4th time we try the hotel. Always same story. Rooms are not ready before 6pm and check-in time takes an average of 20 to 30 minutes. Very unprofessional staff in the hotel. Average of 25 years old. Pretty faces but so inefficient ..
Where is the boss ???
August 26, 2013
Rated 5 out of 5 by toktok poor service at front office & bar
unique stay at a wonderful destination, great food & view from rooftop bar, but unfortunately poor service (waited more than 1 hour after check-in to get our luggage) and very slow service at all bars, drinks take 20 min ... as bar and restaurant manager is staying next ..
March 31, 2014
Rated 4 out of 5 by Edsie Outstanding stay
Stayed i day after cruise and wished we could have stayed longer. View and room were spectacular.lounge areas around very contemporary hotel were many and comfortable. Eclipse Bar on top is a must for an expensive, but worth it cocktail and view all with great DJ music at good level(doesn't blast you out)
October 9, 2013
Rated 5 out of 5 by AndyGlasgow Location, location, location
For the best views in Barcelona, you can't beat the W. Pleasant walk in to the centre (with local buses nearby if required). Rooms are spectacular whether beach or port side with all modern amenities. Public facilities are amazingly designed to provide the wow factor. Staff are pleasant and efficient.
January 4, 2014
Rated 5 out of 5 Excellent stay at W-Barcelona
We had a wonderful time at W Barcelona. We definitely will come back soon, since we had a great stay!
W-Insider team took care of any single detail and we are very happy with them.
Everything was perfect: room accommodation, food, services, gym and the very high professional massages and beauty treatments
May 1, 2013
Rated 5 out of 5 by Marghe Heartily recommended
Excellent. The staff was perfect, expecially the "Whatever Whenever Manager", who helped us a lot (as we are Italians and we do not speak Spanish), meeting all our needs. The rooms are fantastic, with an impressive view. The Hotel's location is perfect as well, surrounded by peace. We'll surely come back.
February 20, 2013
Rated 5 out of 5 by jazzl Great Stay
The only bad thing I can say about my vacation at the W in Barcelona is that it rained most of the time we were there and that is not the fault of the W! Everything was great.
Sometimes the key to the room and elevator would not work.and that was an inconvenience, but the front desk gave us new keys.
May 2, 2013
Rated 5 out of 5 by pao67 w hotel amazing views
very Amazing views rooms are very comfortable ... i like your TV and shower ,
June 4, 2014
Rated 3 out of 5 by Isabel13 Lack of service
Great facilities, great location, but W Barcelona has the worst service ever.
There is no whatever, whenever, staff is unfriendly, room is not ready on time, keys stop working after 1 day, speaking to the supervisor is only possible after multiple attempts.
Some work needs to be done in this W hotel.
September 23, 2013
Rated 5 out of 5 by JuliaAnn A Dream Vacation
A dream location for an anniversary trip, a family with young children or parents with older teenagers.
This is a place where you can relax with the beach and sea breezes or have an busy trip with water sports, sightseeing and a very active nightlife.
We spent our time sightseeing and at the beach.
July 20, 2013
Rated 3 out of 5 by mwbridges Strange
Very nice room.... very W. The service though was strange. The service from guest services seemed fine (the person on the phone was very polite), but the food and bar service was "okay" with the food not-good-at-all. Not what I have come to expect from a W. Fro the value at this location, I say "no".
November 11, 2011
Rated 5 out of 5 by Jet12 Wonderful stay !!
My wife and I recently stayed for two nights at the W Hotel in Barcelona following our cruise. We can not say enough about this hotel...it was just wonderful from every aspect....the staff, the location, the facilies, everything. We would certainly stay here again and recommend it to all our friends.
September 18, 2012
Rated 5 out of 5 by LeeP Incredible
The W Barcelona never disappoints!! After having stayed at the W brand in America, W Barcelona shines through! Gone are the days when we looked to the Americans for an example of service! The W Barcelona really shows the rest how it should be done! If you want an amazing trip, this is your hotel!
December 10, 2013