Rated 3,2 out of 5 by 523
Rated 5 out of 5 by Bernarda A hidden gem
The W chain has more than one choice in and around the city. I had stayed in all but the W New York so far and chose it for convenience and the brand this time. I stayed for five nights, which would have been fairly long in case I did not like the hotel - but it was just great. I received a suite upgrade, which was just nice and more spacious than a single room would have been. All staff was incredibly friendly and forthcoming - from before checkin (thank you Anna and Kate) till I checked out. I will be back in early September and have chosen the W new York again because of this experience.
1. September 2013
Rated 1 out of 5 by rahepb Overpriced, bad service
As a Platinum member I wanted to show my loyalty on a private trip and stayed 5 nights at the W NEw York. The location is really great, but the hotel is not. The service - everything you need has to be said at least twice. The staff was quite unfriendly and I got called "honey" a couple of times which is totally inapproriate from my point of view. The rooms are very small and the invoice was wrong as well. In addition, the delivery time for the laundry was screwed up and then they tried to charge me an express surcharge ven though they delivered the laundry far too late. Not a place I want to stay again!
2. April 2013
Rated 5 out of 5 by poppiart Great location
Nicely appointed. Friendly staff. Clean.
20. Februar 2014
Rated 5 out of 5 by JFB74 Friendly Staff
The Staff was very friendly. Our room stylist, Yolanta was great. Made our stay a memorable one. We will definitely stay at the W Midtown next time we are in NYC.
19. Februar 2014
Rated 5 out of 5 by JayD Great W without being too 'W'
One of my favorite W hotels. Great location, superb staff, cozy rooms. Yes they may be small, but if you get lucky enough to get an upgrade you'll be in for a nice surprise. W Sweat is a great workout facility with lots of free weights and great SMITH machines.
10. Februar 2014
Rated 5 out of 5 by brirobuva AMAZING STAFF
During my month-long stay, the staff of the W New York went above and beyond. Always greeting me by name and asking how my stay was. Always there to satisfy any request I had. EVERYONE was great, but special thanks and kudos have to go out to Jessie, Marta and Ruffina in the housekeeping department, Carina, Isabel and Benito at the breakfast bar in the lobby, and Melvin in the gym/spa. These specific team members went ABOVE AND BEYOND in making sure I got whatever I needed.
8. Februar 2014
Rated 5 out of 5 by SuperBowlTraveler Super Hotel
The hotel is bright, modern and alive. Rooms are small but well organized. Service is outstanding throughout, especially in lobby area- desk, living room, restaurant.
Only glitch we noticed was understaffed Whisky Blue bar Sunday evening after the big game, which should have been anticipated. Not for families, but definitely would recommend for business traveler or couple.
4. Februar 2014
Rated 5 out of 5 by James014 Jim
Hotel staff are very accomodating and everything is clean
30. Januar 2014