Rated 5 out of 5 by NancyAtlanta Spectacular Trip to Spain
I hardly ever write reviews but I believe your hotel was so warranted for one. I have to give big kudos to several of your team - front desk - Patrick "Patricio" - who was so wonderful when we checked in and worked on my Platinum upgrade. He also booked us into the most incredible restaurants and was just wonderful.To Claudia who opens the door to the pool - she helped me on the phone with an issue I was having and always had a wonderful smile. To Shane from Ireland and Carlos - the most wonderful guys to help you navigate around. And finally Isabel who took charge of a miscommunication with our departure limos to making the correction immediately. Will book next year with you again!!!!
July 15, 2013
Rated 5 out of 5 by Ferdinan Happy Happy Happy
Not the first time, not the last time - We love thuis place !
April 28, 2014
Rated 5 out of 5 by DAZ2012 W A-MA-ZING
I keep coming back to this hotel!
this time we went for a long weekend, just to rest
breakfast is one of the bestsest EVER.
BLISS SPA is AMAZING, the people there are absolute STARS!!! i had treatments every day and i got a large orange body butter FOR FREE after i told them hopw much i liked it..YOU GIRLS ARE FA-BU-LOUS.
WAVE restaurant was just right, excellent service, excellent food.
i m sorry tos ay that but we aere VERY dissappointed by the BRAVO restaurant. Apparently it is the concept of a famous catalan Chef. we didnt like the food and we found it unreasonable overpriced
April 29, 2013
Rated 5 out of 5 by jcleung Amazing Stay at the W Barcelona
First off, I should say that I'm a frequent traveler and that I'm not easily impressed.
I stayed here for my first two nights of a 9 day tour of Spain. The hotel is probably one of the best of that Starwood has to offer, my favorite W I'd say.
Upon arrival we were comped drinks and while our upgraded corner suite was being prepared. We had the concierge help us make some arrangements for museums and concerts which turned out great.
The room was beautiful, with beautiful sea views and very spacious.
Each morning we enjoyed breakfast in the upstairs restaurant with one of the most diverse and localized spreads I've had at an international hotel, great way to get into the culture.
The Eclipse nightclub was fun with two sides with different DJs and uses a separate elevator to access to keep non-guests out of the hotel, but at the end of the night allows you to ride right down to your floor.
The real reason I'm writing this review is that our second day concierge, Montse, she was a amazing. On our way out of the hotel I stopped by for about 5 mins and mentioned that I would like to have some reservations for lunch and dinner and left our number. Half an hour later she called us with reservations at two places perfectly timed for our day's agenda. The meals were perfect and really made our day.
Anyways, the hotel was great and I'll definitely stay again when I return to Barcelona, the staff is eager to please and makes life incredibly easy.
April 28, 2014
Rated 5 out of 5 by fayette outstanding service
Our 10 day stay at W Barcelona was amazing. The location is perfect with views of the beach and port and walking distance to the City. The staff were extremely friendly and helpful. When we first checked in Guillano from “whatever/whenever” was understanding and helpful. He also contacted us during our stay to make sure we were happy and satisfied. This attention to detail was also evident by staff at breakfast. Despite all the hotel guests they remembered how we preferred our morning coffee! They also made us feel welcome and we are particularly grateful to Otto and Mauro for their warm and friendly interactions. We will miss them!
The W Barcelona is an exceptional hotel and we highly recommend it.
July 15, 2013
Rated 5 out of 5 by EmilyfromCO Exceeded All Expectations
We spend our last 2 nights of a 10 night trip at the W. From the moment we checked in, the W team was amazing. The W is chic and relaxing - a difficult balance. Two quick examples of what sets the W apart - and I could go on but character limits prevent that. SALT restaurant had amazing food and I would be remiss if I didn't mention Festus who made us feel like the W was our second home. Also, our last day, while we were at the pool, masseuse's from Bliss offered free foot massages to anyone who would take them. We absolutely loved our stay, great way to end our first anniversary trip.
October 3, 2012
Rated 3 out of 5 by Andi2529 Nice room but bad staff
The staff is not very good compare to other W properties i used to visit. and the WIFI is not free.
April 23, 2014
Rated 5 out of 5 by m97424 One of the most amazing hotel experiences of my life
The W Barcelona is one of my favorite hotels I have ever stayed in. The property itself, the location, the staff, the city, the food, the culture -- everything about this hotel is just amazing. I especially loved how connected I still felt to the outdoors and the ocean when I was in my room -- I was there for work, but I truly felt like I was on vacation in Barcelona, even when I was working in my room.
April 8, 2014
Rated 5 out of 5 by Sherry69 Great Pool Area
In short - I loved everything about this hotel. The rooms were great. Nice bar on the 26th floor. Fantastic pool area (pool could have been a bit bigger maybe). Great bar at the pool and beach.
The rooms are absolutely fantastic. Great modern, clean and refreshing interiors.
Stayed in August 2012 with two kids. The kids loved the hotel too. It was impossible to try and get them to leave the pool area everyday.
The staff were all very helpful and polite. Jeremy was great at getting you a table at any restaurant or nightclub.
I look forward to staying at the W in Barcelona again.
August 16, 2012
Rated 5 out of 5 by PaulBeck I love this hotel
Nothing too much trouble for the staff - we loved our room - we will definately be back - thanks
April 22, 2014
Rated 4 out of 5 by Jaynothappy Not as good as it could have been.
The staff was friendly The only problem was that the card readers for the elevators were in need of work. Every guest that I saw including ourselves trying to get up the elevators to their rooms had to scan their card multiple times to get the elevator to work.. When my wife addressed this problem with the staff she was told that she was just not wiggling the card right!!!!!! This was an insult!!!!!
I stay In over a !50 Different Hotel rooms a year for work.I know an mechcanal problem. PS The Cards worked every time on the room door.
February 27, 2014
Rated 5 out of 5 by Theowit Amazing place
We love it. It is a must place to go, location, staff, beach view sea view pool totally a must do
April 21, 2014
Rated 5 out of 5 by Herbie42 This hotel is excellent.
Great mix of luxury, excellent service and class design. Only minus: à 5 star hotels should offer Fred WiFi in all rooms.
April 19, 2014
Rated 5 out of 5 by MaMa04 aWesome Hotel
This hotel is just awesome. We had a really wonderful stay and everthing was more than perfect. I`d recommend this hotel to everyone who`s staying in Barcelona for just one night or even more days.
April 16, 2014
Rated 5 out of 5 by Dkp1 What a W is supposed to be
We love the W brand even if some of them have been a bit run down in recent years. Not so with the W Barcelona. It's a spectacular site at the end of the beach. Everyone speaks English as well as Spanish of course. The service is impeccable and the room was large. The shower is a bit odd as it opens up into the room and also the WC offers no privacy if you like that sort of thing.
We went to the Eclipse Bar every night and it is quite a party - especially on Sunday night.
The pool and beach area are very nice and again excellent service. A standout being a young server named Georgiana who helped us secure a seating area and champagne when we showed up to the pool party on Sunday night and found it extremely crowded.
September 8, 2013
Rated 5 out of 5 by LeKo great stay in Barcelona
I really enjoyed my last stay in W hotel Barcelona. proffesional stuff, very good service and very nice food. I am on gluten free diet and I really appreciated nice breakfast offer (on demand) and helpfulness of stuff.
April 14, 2014
Rated 3 out of 5 by Carlitos212 Had to Pay for Internet, Would not recommend
The views are breathtaking and the room is quite nice with a good bed and nice shower, but after booking a superior room with beach view for quite a hefty price, I had to pay 19 Euros for 24 hours internet. Personally, I don't book hotels that charge for Internet. For me, it's nothing short of charging for water or electricity. Internet is a necessity and not an option. Also, I went to the eclipse lounge to eat some sushi. The portions are absolutely ridiculous and I had to order again just to feel like I ate. In the end 150 Euros for 2 to eat some way below average sushi and 4 drinks. Also, no coffee machine or tea in the room. Long queue to cheek-in and also to check out. One very good point is that we were able to cheek out at late at 2 PM by asking the staff and the staff was very positive and helpful.
March 16, 2014
Rated 3 out of 5 by Liz23 Hotel beautiful, technical difficulties
I stayed at the W Barcelona for a business trip. On the one evening during the week I needed to have conference calls with customers, the phone in my room malfunctioned. It took two hours to correct the problem (which was resetting the IP connections) and I missed 4 very important calls. It was very frustrating and disappointing. I did receive an apology note which I appreciated.
In addition, we had very bad weather and terribly high winds on two days of my stay, and there were no porters or support personnel to help me with my bags or getting through the front door.
March 2, 2013
Rated 5 out of 5 by MarcDS Sun, Beach, Barcelona and WOW
Once a year I take my teenage daughter on a trip to visit one of the major cities in the world, for this year we decided to go to Barcelona. As we stayed at W during previous city visits we decided to go for the W Barcelona. We were very impressed with the location and overall condition of the hotel.
We were even able to catch a glimps of the Barca football team staying at the hotel before their game against PSG.
I appreciated very much the attention given by the staff during our stay, especially for my Birthday.
We enjoyed the drinks at Wet at the poolside and the dinners at Bravo and Salt. Staff was always at our service.
What can I say more sun, beach, Barcelona and WOW, This was our best hotel experience up to now.
April 14, 2013
Rated 5 out of 5 by jegolfe this hotel is wonderful !!!
services of top quality, worthy 5 stars; sight on the sea of the room (14th stage) stunning, staff attentive, obliging and speaking French! the fabulous and exceptional breakfast on the 1st floor, nothing to repeat except that the swimming pool was closed and opens in April only, within the framework as of stays suggested by private travel, it would be well; to include in the service an entry with the spa by anybody by stay… we will return in this hotel!!!
March 19, 2014
Rated 3 out of 5 by vichi66 one problem
i had an issue with laundry not delivered on time and after 4 days i still have to ring the hotel every day - they said my suit has been couriered to me but no sign of it yet. They should have clarified same day delivery was not possible, especially given they had my reservation details, and knew i was leaving the day after, and when i asked to be 100% sure i was told it would be ready by 6pm. I hope i will get my suit back, but i think an hotel of this standard must have more efficient services. Also, the phone line to reception and other services never replied!
October 5, 2012
Rated 4 out of 5 by Disspointed is it aService oriented W
A beautiful Hotel and fabulous rooms. Not the cheapest but happy to have paid for the special hotel. but happy to have paid for the special hotel.
Service lacks in pretty much all the F&B outlets.
Salt : booked a Table in person, and requested a particular table. This was booked, only for us to have been told later that sorry its booked for a larger group. It so happened that the large group never turned up
Waitress for friendly and polite, but had no knowledge of the Menu , as simple question , what ice cream do you have did not have an answer. Unsurprisingly she did not know anything on red wines, although only 3 red wines were on the Menu.
The Beach bar, again, after half hour our jug of Sangria had not arrived, and we had to cancel. only a hand full of guests were present.
The Bar is beautiful and should generate maximum revenue, alas, with only few table full in the afternoon
And 4 people behind the bar, chatting and 5 waiters, our drinks hadn’t arrived for half an hour.
Room service for breakfast, was worst! We ordered just Omelets and scrambled eggs and bot were too over done. When we told the waiter we were sent a fruit plate, but essentially the fruit cost us 80 euro's.... So although it’s a fab fab hotel the food and beverage Director or lack of needs urgent attention.
Reception was also not very helpful, we requested they help us book at the Italian restaurant Mamarosa, near the hotel, we were told no tables were available before 10-30 pm. At 9-00pm when we walked to the restaurant, it was virtually empty. Had Great food here.
April 21, 2014
Rated 4 out of 5 by BennettWedding2013 Poor Customer Service
Great Hotel - looks the part but you can't help feel like if your not dressed like a million dollars they don't take you seriously.
We received no instruction on the use of the lifts and were never informed of the residents only cocktail bar so we missed out on using it.
Poor for a 5 star hotel.
Beds are VERY comfy and rooms are great.
No fuss was made of us despite us telling them it was our honeymoon which would have been nice.
Good hotel but personally its a little overrated. I wouldn't choose W again.
Also its a little far out from the main buzz of the city.
April 7, 2013
Rated 5 out of 5 by Vic72881 Breathtaking views
We stayed at the W Barcelona for the grand finale of our honeymoon, and it was by far the best hotel experience that we've ever had! The front desk provided us the best welcome of all the hotels we stayed at in Europe during our honeymoon, they upgraded our room to an amazing corner suite, and when we entered there was champagne waiting for us and another small gift from the hotel. It was definitely an experience that we will never forget. Oh, did I mention the spectacular views of Barcelona and the Mediterranean from the floor-to-ceiling windows in the room?!?
December 26, 2012
Rated 4 out of 5 by Alberto9 Dr.
The Hotel was excellent and the staff very friendly and attentive-especially Sara concierge at W hotel. She was exceptionally nice and treated me with high regard. She was helpful in arranging a transfer to other SPG hotel for myself and family. Sara should be given a raise and praised for her dedication to helping people. Please thank her as I had limited time and only had a few Euros to provide as a gesture. Gracias Sara- Margarita from Eclipse bar was sensational. She organized a nice little reception for my wife's birthday. She is great asset to the W hotel and knows how to treat her customers. All the house keeping and service people were so nice and they all deserve to know that they made me and my family feel special.
July 6, 2013
Rated 5 out of 5 by micktexas Huge hotel but small luxury feel
Simply the best large hotel imaginable. The staff makes this hotel so wonderful.
Bring some SPF, the Beach location and facilities are excellent.
October 16, 2012
Rated 5 out of 5 by Lucky93 Amaazing !!!
Fab hotel, Ecilspe sky bar is a must visit with stunning views and a great place to party until the early hours. great cocktails.. I will defiantly be returning to this hotel in the future. stayed in a fabulous room which has fantastic views and everything on my wish list.Great wet room .hugh room with bed in the middle amazing views out over the beach and pool decking area. The lighting colour mood system in the room is great even if a little difficult to work out how to switch off all the lighting for sleep.. I wouldn't change anything. perfect stay.:)
October 18, 2013
Rated 5 out of 5 by igrygl Style icon with lovely settings with direct beach access
Warm welcoming upon arrival with immediate SPG status recognition.
Had to wait a couple of minutes before the room got its final check. Bridging of waitning time with a compliment beverage (coffee or soft drink).
Upgrade on a corner suite which provides incomparable views on the city and beach.
The bed is just perfect.
Staff at WET restaurant is beyond being attentive. Food excellent too.
Exclipse bar on the 26th level with great variety of cocktails and great service.
Pool side service the other day was very slow. Maybe staff was overwhelmed with the amount of people as it was the 1st day with really good waether again.
Overall I really enjoyed my stay and would certainly recommend this place and would book again for myself.
May 4, 2013
Rated 5 out of 5 by Pomello Stayed in an appropriately named "fabulous room"
what a beautiful hotel in a great location. Staff are always friendly and willing to assist. I struggle to find anything negative about this hotel ... the only small niggle was that there were areas that could do with dusting ... eg some areas in the room & a small table with telephone outside the lift floor 15, couldn't understand how a hotel with otherwise impeccable standards could overlook this. wouldn't hesitate to go back though. Stunning views!
March 12, 2014
Rated 5 out of 5 by baza73 Wow indeed!
Where to start? The room was fantastic, great views and impressive size. The public areas were well maintained and as expected. The wow however comes from the staff. Anything we requested was delivered, quickly and with a smile. Karina at Bliss arranged a surprise visit for my wife from my very vague (and in English) emailed requests, including services from other areas of the hotel. Wave, Eclipse, Bliss and Bravo 24 all performed above expectations to make a magical short vist. We will return as soon as we can fit another break into work comitments.
February 23, 2013