Rated 3 out of 5 by vichi66 one problem
i had an issue with laundry not delivered on time and after 4 days i still have to ring the hotel every day - they said my suit has been couriered to me but no sign of it yet. They should have clarified same day delivery was not possible, especially given they had my reservation details, and knew i was leaving the day after, and when i asked to be 100% sure i was told it would be ready by 6pm. I hope i will get my suit back, but i think an hotel of this standard must have more efficient services. Also, the phone line to reception and other services never replied!
October 5, 2012
Rated 5 out of 5 by AlfBendik Overall the best hotel in Barcelona!
I have stayed at Hotel W in Barcelona many many times. W has by far the best location in Barcelona. It is situated on the beach, and is only 15 minutes walk from the Barri Cothic. The hotel offers so many different options for eating and drinks that you actually do not have to leave the hotel, even if you stay a whole week. W Barcelona improves constantly which makes it a delight to get back to.
July 27, 2014
Rated 4 out of 5 by BennettWedding2013 Poor Customer Service
Great Hotel - looks the part but you can't help feel like if your not dressed like a million dollars they don't take you seriously.
We received no instruction on the use of the lifts and were never informed of the residents only cocktail bar so we missed out on using it.
Poor for a 5 star hotel.
Beds are VERY comfy and rooms are great.
No fuss was made of us despite us telling them it was our honeymoon which would have been nice.
Good hotel but personally its a little overrated. I wouldn't choose W again.
Also its a little far out from the main buzz of the city.
April 7, 2013
Rated 5 out of 5 by Vic72881 Breathtaking views
We stayed at the W Barcelona for the grand finale of our honeymoon, and it was by far the best hotel experience that we've ever had! The front desk provided us the best welcome of all the hotels we stayed at in Europe during our honeymoon, they upgraded our room to an amazing corner suite, and when we entered there was champagne waiting for us and another small gift from the hotel. It was definitely an experience that we will never forget. Oh, did I mention the spectacular views of Barcelona and the Mediterranean from the floor-to-ceiling windows in the room?!?
December 26, 2012
Rated 4 out of 5 by GRMO Great hotel and location but not the great experiance I was expecting
I loved the hotel, the location is fabulous, the atmosphere is glamour’s and the staff are pretty smooth.
On the downside, the check-in queue was long and slow, the check-out queue was even longer and slower, the room was on a low floor with a poor view, the common areas can look a bit grubby, the wait for a table at breakfast was long, the service at poolside was sketchy.
July 29, 2014
Rated 5 out of 5 by micktexas Huge hotel but small luxury feel
Simply the best large hotel imaginable. The staff makes this hotel so wonderful.
Bring some SPF, the Beach location and facilities are excellent.
October 16, 2012
Rated 4 out of 5 by Alberto9 Dr.
The Hotel was excellent and the staff very friendly and attentive-especially Sara concierge at W hotel. She was exceptionally nice and treated me with high regard. She was helpful in arranging a transfer to other SPG hotel for myself and family. Sara should be given a raise and praised for her dedication to helping people. Please thank her as I had limited time and only had a few Euros to provide as a gesture. Gracias Sara- Margarita from Eclipse bar was sensational. She organized a nice little reception for my wife's birthday. She is great asset to the W hotel and knows how to treat her customers. All the house keeping and service people were so nice and they all deserve to know that they made me and my family feel special.
July 6, 2013
Rated 5 out of 5 by Binchen nice but cold and transparent
unfortunately the weather was very bad this weekend we had our conference at W-Hotel. All conference rooms were too much cooled down, I told the staff that it its too cold, nothing changed. Also for lunch we were in a garden restaurant and the staff kept on leavig the glass door open, when they came in / went out... this was not very good. What I also noticed when I came home at night, at daytime, nobody can see into the rooms, but at nighttime there is full view into the rooms. I had my room at the 3rd floor seeing a peer where police cars kept on making their breaks, standing for half an hour there looking at the hotel. At this price-level I expect the windows to be protected with a foil so that no one can look into the window...
March 31, 2014
Rated 4 out of 5 by Tattoo666 W Barcelona
We had an Overall Great stay . The Check in was as usual a nightmare our bags were lost but later located.there were Way Too many families with Kids Not usual for a W an Extra Kids Pool Child solve The Midday mayhem The Pool is Too small for such a large Hotel , all that being Said ,The breakfast staff were exzellent also The Staff at The Pool ,this Hotel Needs a Little Fine Tuning but Overall a Great say See You all again soon.
July 20, 2014
Rated 5 out of 5 by igrygl Style icon with lovely settings with direct beach access
Warm welcoming upon arrival with immediate SPG status recognition.
Had to wait a couple of minutes before the room got its final check. Bridging of waitning time with a compliment beverage (coffee or soft drink).
Upgrade on a corner suite which provides incomparable views on the city and beach.
The bed is just perfect.
Staff at WET restaurant is beyond being attentive. Food excellent too.
Exclipse bar on the 26th level with great variety of cocktails and great service.
Pool side service the other day was very slow. Maybe staff was overwhelmed with the amount of people as it was the 1st day with really good waether again.
Overall I really enjoyed my stay and would certainly recommend this place and would book again for myself.
May 4, 2013
Rated 5 out of 5 by Lucky93 Amaazing !!!
Fab hotel, Ecilspe sky bar is a must visit with stunning views and a great place to party until the early hours. great cocktails.. I will defiantly be returning to this hotel in the future. stayed in a fabulous room which has fantastic views and everything on my wish list.Great wet room .hugh room with bed in the middle amazing views out over the beach and pool decking area. The lighting colour mood system in the room is great even if a little difficult to work out how to switch off all the lighting for sleep.. I wouldn't change anything. perfect stay.:)
October 18, 2013
Rated 1 out of 5 by F1980 Wrong place right time
I've stayed at W Hotels in NY, San Fran as well as associated hotels in the group. The experience has always been a memorable one for all of the right reasons. This one however was not.
This was my mini moon and I kind of regret now booking with you and wish I'd have opted for more service over style. I'm afraid to say the service was shocking and at times arrogant. I almost felt uncomfortable at times. Maybe I wasn't young enough (46 isn't that old!!) not dressed right or just not what you would deem an appropriate guest. The feeling wasn't great and we felt deflated when we left. My rating above, I think reflects an honest view. I like your rooms, and the facilities are good. You just want to feel welcome which neither of us did.
I doubt you'll publish this but feel free to call me and I can elaborate more if you think it will help.
July 11, 2014
Rated 5 out of 5 by Ric4wine Fantastic location
The W Barcelona far exceeded our expectations. Located on the beach, and we had an excellent view of the sea from our room. Well-appointed rooms. Very quiet. Staff were rushed (busy hotel) but they took the time to make sure you were happy. Bravo, 24 was an outstanding restaurant and the bartender (Joel) and Maestro Cortador made our meal special. Would like to acknowledge the excellent service provided by security who found our camera that we accidentally left in the bar.
July 2, 2014
Rated 5 out of 5 by baza73 Wow indeed!
Where to start? The room was fantastic, great views and impressive size. The public areas were well maintained and as expected. The wow however comes from the staff. Anything we requested was delivered, quickly and with a smile. Karina at Bliss arranged a surprise visit for my wife from my very vague (and in English) emailed requests, including services from other areas of the hotel. Wave, Eclipse, Bliss and Bravo 24 all performed above expectations to make a magical short vist. We will return as soon as we can fit another break into work comitments.
February 23, 2013
Rated 5 out of 5 by Geoffgang I felt quite spoilt
W Barcelona offers modern luxury in the bedrooms and throughout the hotel. The staff are very attentive, friendly and obliging, especially at the wet bar. The poolside experience is so special. The selection and quality of the food and drink available is excellent. The location is perfect for a relaxing break and also ideal for exploring the city. I will definitely be back and am already looking at other W hotels.
July 17, 2014
Rated 5 out of 5 by Rotj Great way to do Barcelona
My wife and I stayed at the W in early July. This was our first trip to Barcelona. The W was as you would expect. Very cool hotel with an awesome pool area, cool rooms with a great view of the ocean and city. The hotel location is ideal, where you are right near the beach scene and a quick cab to the city center. I would absolutely recomend and stay at the W on my next visit to Barcelona.
July 21, 2014
Rated 5 out of 5 by Inttraveler Birthday celebration
I was immediately recognized as a SPG member and upgraded to a fabulous room which had a great view of the beach. I was so impressed I forgot all about the gym and went running on the boardwalk. The view was so magnificent before I knew it I was past the casino. I've stayed at W hotels before therefore know what to expect. Another positive I emailed the hotel letting them know about my special stay and asked for suggestions in return they sent an email with numerous suggestions. Upon arrival the concierge (young lady curly long hair) was excellent.
November 4, 2012
Rated 5 out of 5 by andikotta Amazing Hotel
We had a great time in this amazing hotel. Fantastic rooms, facilities and super friendly and helpful staff.
Looking forward to my next trip. Many thanks again to Marta from "Whenever & Whatever" for great support in all upcoming questions, as well as to Maribel for the nice daily pre breakfast conversation.
July 27, 2014
Rated 4 out of 5 by Jaynothappy Not as good as it could have been.
The staff was friendly The only problem was that the card readers for the elevators were in need of work. Every guest that I saw including ourselves trying to get up the elevators to their rooms had to scan their card multiple times to get the elevator to work.. When my wife addressed this problem with the staff she was told that she was just not wiggling the card right!!!!!! This was an insult!!!!!
I stay In over a !50 Different Hotel rooms a year for work.I know an mechcanal problem. PS The Cards worked every time on the room door.
February 27, 2014
Rated 3 out of 5 by GRMO Second stay was better but a better view costs a lot more!
Went back for a longer stay in a Fabulous room, the only difference from the Wonderful room was the view and the price.
Check-in and check-out still long and slow, no queuing for breakfast this time but the service at poolside was still sketchy.
July 29, 2014
Rated 5 out of 5 by Cristiana Fabulous
Everything is great in this hotel.One of the best hotel in Barcelona !
August 5, 2014
Rated 2 out of 5 by Emilie777 disappointing hotel
i was disappointed with my stay : you wait at least half an hour for check in and check out, the room is average and not confortable if you travel with a baby. very limited sun beds at the swiming pool for such a big hotel, beach beds not confortable. Custormers/crowd in the hotel is ordinary. Spa prices are exagerated for quality of treatement. On the positive, restaurants are really good, staff very welcoming and helpful but sometime very slow, gym is amazing. i cannot recommand this hotel for business travelers, neither for family
August 15, 2013
Rated 4 out of 5 by Sleeper14 Hotel is good but not all rooms recommendet for sleeping
In my room on the 25th floor was very noisy - music and talks from the nightclub Eclipse.
August 4, 2014
Rated 5 out of 5 by JoTPE79 What every W should be
This W has the best spot on the beach so it offers panoramic view if you are in the right now. We stayed at a fabulous room and the sea view was spectacular. The bliss spa and the eclipse bar was below our expectation, but again we stay during the week so there was't too much traffic (music was great). The pool is indeed quite small so I would imagine on weekends it can get quite crowded, which might be a disappointment for those who pay a very high premium for this property.
Staffs are great; they could be slow in some occasions but it is understandable during check out rush hours. The hotel is far from tube station, but there is a handy bus (line 17) stop in the back of the hotel that takes you to city center. Buy the 10-trip card to save, or take taxi.
July 25, 2013
Rated 3 out of 5 by Globetrotter59 The hotel is in a great location but has shortcomings
The rooms are very minimalist but adequate in terms of comfort. The supposed initial upgrade was a room that needed plumbing repairs and had a foul smell. The next upgraded room was large and had a great view. Staff member at check in was vague and disinterested and platinum membership was not recognised or mentioned initially. Dinner in Salt was so bad that we were not charged and the second night in other hotel restaurant resulted in food poisoning..we didn't try Bravo for obvious reasons. I would not stay at this hotel again.
June 26, 2013
Rated 5 out of 5 by Marcey EXTRAORDINARY HOTEL- THE PLACE TO BE
I am generally a "W" fan. I have always enjoyed their quality and comfort of the rooms they have for their clients. However, when we walked into our room at this "W", it basically swept us off our feet and took our breaths away. The views are stunning and tremendously beautiful for a typical room. The location of the hotel is also superb. It sits right on the beach; close to many restaurants and a nice walkable distance to fine neighborhoods.
I highly recommend this hotel to everyone! The "W" is the best way to enjoy Barcelona.
July 30, 2013
Rated 5 out of 5 by Oliver34 This hotel is a great experience
Nice an Friendly People. A Great Gym and Spa
August 4, 2014
Rated 5 out of 5 by Alexi The W Experience, Simply Unique!
Excellent Facilities, Excellent Service and Cheerful and helpful staff that overwhelm you with their readiness to make your stay a memorable experience.
The view from the rooms is simply breathtaking, as if you are hanging from heaven... the rooms are amazingly wonderful... Its simply the W experience that will make your stay truthfully special.
The only drawback if I have to say, is that its a bit away from the downtown and you will need to get a cab to reach there, nothing significant around 5-6 Euros per way...
April 12, 2014
Rated 5 out of 5 by GeoDublin Memorable Experience
Wasn´t our first time to stay at the W Barcelona, we had great time once again. what can i say, it´s a hotel where you find yourself and discover real relaxation specially in its Fabulous rooms. a bed looking over the beach and all Barcelona is in the background. I highly recommend this hotel for everyone.
It´s a very special spot, more like a must see attraction when visiting Barcelona.
As a hotelier I would improve the Whatever, Whenever respond to the phone first and to the enquirers.
Jairo was pleasant host . great job.
January 11, 2013
Rated 5 out of 5 by ImaPepper W Barcelona
The W Bstcelons has the best views smf location in the city. The hotel is located right on the beach and you can walk out and have the ocean at your feet. The room was amazing and the Heavenly bed and shower were awesome. A great place to relax and unwind. The lounge and restuarants had really good food and service. Nothing was missed and i would only stay at the W in Barcelona when I return.
July 8, 2014