W San Diego

  • 421 West B Street
  • San Diego,
  • Californie
  • 92101
  • États-Unis
  • Carte

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Rated 3.5 out of 5 by 264 reviewers.
Rated 5 out of 5 by hotel review Lupe in cleaning services was awesome. I'm not sure if she was the supervisor but she acted as one. Everyone on staff, however, were great to work with, very customer focused and worked to correct any issues that occurred. They went above and beyond policy. March 2, 2014
Rated 5 out of 5 by Business Trip The Welcome Desk was efficient and friendly, bed very comfortable, room in excellent condition. Loved the "rain" shower, and great water pressure. July 11, 2014
Rated 1 out of 5 by Terrible This was my 2nd time staying at this hotel. I celebrated my 30th bday here which was an awesome experience. So my husband and I decided to stay here for my 35th birthday. We checked in to the first room and it smelled really good and looked nice but was facing construction. So I asked for another room and explained that I wanted a room that was quiet. I went into the 2nd room and it smelled awful. It smelled like dirty feet and mold. So we had to change to a 3rd room. Way to start my 35th birthday off. My mom had sent me desert to my room and she told me about it before I even went on my trip. I never received it until my 3rd day on the trip when my mom was asking if I ever received it. When it did come to my room there was a note saying it was from the hotel. It wasn't from the hotel it was from my mom which I had to clarify when I went back to the lobby. Saturday night the room adjoining to us was throwing a party and I tried to sleep through it. Then there was a party going on at the pool in the middle of the night. I guess the guy at the front desk didn't understand when I asked for a quiet room or maybe that does not exist at this hotel. I should have stayed in the first room since I know the construction would not be going on in the middle of the night. You would think that the pool would be closed at a certain time since there are tons of rooms facing the pool. I had a horrible night sleep and could not wait to leave this hotel. I will never stay here again. August 18, 2014
Rated 3 out of 5 by My Stay at W Hotel The service at the hotel is great. Key issue is that the walls are to thin and you can hear everything that is happening in the room next door. June 30, 2014
Rated 5 out of 5 by Mr. I had a good experience at the W San Diego July 25, 2014
Rated 3 out of 5 by good location except skid row area 1 block away I like the roof top bar but not a room above it as it is too noisy late at night and also hear the trolley. The room was way too small and do not like how the bathroom door is situated.Convenient location.it took too long at checkout. December 3, 2013
Rated 3 out of 5 by Nice vibe, thin walls Friendly staff and fun environment. Unfortunately the walls are pretty thin. July 18, 2014
Rated 2 out of 5 by not up to standard I attempted to check in at 4:15 pm. I was told the room would not be available for at least an hour. I had to take a different room then offered. The carpet in the room was dirty . This is my first bad experience with SPQ hotels. July 11, 2012
Rated 3 out of 5 by Interesting place The staff greeting was pleasant but the hotel staffing is loud with joking in the lobby. Food service in the restaurant is slow and sloppy. Ther roof top bar is especially nice and cocktails while excellent are expensive. November 12, 2013
Rated 4 out of 5 by Great Staff, Facility Lacking, Great Overall As a former employee of Starwood and the Hilton Brands I know what makes great service. The staff was awesome, especially David, Sophie, and Natalia at the front desk, James and {tallish lt brown/blonde haired girl with green eyes} of Concierge, and Matt G. and Jarrett in valet/door. I feel like the room could certainly use some sort of creative place to store more clothing. Maybe not having such a long table/desk and making a wall-mounted flat screen would provide room for more storage options instead of having to use the window bench as a suit-case/dresser. My only other real criticism would be to have some sort of multi-function weight/cable stack in the gym. Its an okay facility for what it is, but if the boxing stuff was taken out there would be plenty of room for more equipment to work the back muscles (ie lat pull-down, cable row, etc). Refrigerators w/ freezer would be nice along with free wifi but I totally get why those items are the way they are. As a whole, it was a great property in a great location and the above mentioned staff made the difference in my stay. February 24, 2014
Rated 4 out of 5 by Recommended Very nice W in a great location. Awesome lobby if you need to get work done between meetings or simply need to get together with a colleague. Front staff was very attentive. No attitudes here which was quite nice! August 19, 2012
Rated 5 out of 5 by Beyond my Expectations The service, staff and accommodations were excellent. Everyone was extremely friendly and helpful. The staff was genuinely happy to work and was attentive to all our needs. I would definitely stay at the W again! April 15, 2013
Rated 3 out of 5 by No Maids - loud nights The fridge in the sitting room did not work. We received no maid service while we were there. We left the room at 12:00 noon Saturday. When we returned, about 4:00, to get ready for a fundraiser the room had not been serviced. The maid showed up at our door as we were getting ready and I told her we would be out by 5:30 and she said she would be back then. When we got home at 11:30 pm the room had still not been serviced. Both Friday night and Saturday night when we returned to the hotel for a drink at the bar, the music was intolerably loud. In fact it was so loud Saturday night we could still hear it in the elevator at the 18th floor. Thankfully the Karl Strauss around the corner was much better so we ate and drank both nights there rather then not be able to hear each other in the lobby bar. I also noticed aside from two people sitting as far from the bar as they could get, there was no one else in the bar but employees. Suggest you lose the DJ and go for a more tolerable volume of music. It’s too bad because the rest of the staff was wonderful, helpful and efficient. October 3, 2012
Rated 4 out of 5 by Disappointed in the pool and no ice machine on our floor W hotels always have a great pool, but the San Diego pool was super small - also there wasn't a ice machine on our floor. The staff was extremely helpfully, nice and respectful price off the room was perfect September 3, 2013
Rated 5 out of 5 by Unique features of hotel exceeded my expectations The hotel was designed with it's own unique style, which can't be compared from a regular branch hotel due to its architectures, contermpotrary, and lavish comfort. The acura service was a plus added incentive April 28, 2013
Rated 4 out of 5 by Exceptional Staff! The Hotel is located in the perfect area to walk to almost everything downtown. Shopping and Restaurants are nearby. The staff is very helpful in recommending places for lunch and dinner with easy directions. September 4, 2012
Rated 3 out of 5 by Good location, good hotel I chose to stay at the W San Diego, having stayed at other properties in NYC. My reservation was made over the phone through the Starwood Preferred Guest toll-free number. I was very impressed with the agent's ability to book my reservation and answer most of my questions. He was uncertain about some details for the Acura Experience and told me he would have the general manager contact me. Unfortunately, that never happened. As it turned out, the gentleman at the Acura desk in the hotel was super-friendly and went above and beyond to assist me. When I entered my room on the 17th floor, there was a musty odor, which may have been coming from the carpeting since it felt a bit wet underfoot. I was a bit disappointed in the miniature blow dryer provided by the hotel as an "amenity." The view from the room's windows was spectacular! The rooftop lounge/bar was also well appointed and had magnificent views of the sunset. While the lobby lounge was the only spot with free wi-fi, its trendy furniture and layout made using the space quite pleasant. All in all, I would return to this hotel. September 2, 2012
Rated 4 out of 5 by Great Hotel Great Location The Hotel was a great place to stay when visiting San Diego. It is very modern with clean and practical rooms. The hotel staff are some of the most friendly and helpful I have come across at any hotel. August 21, 2012
Rated 3 out of 5 by Not the W brand I've stayed at the W in Taipei. This is nothing like it! I've got to admit this is an ok hotel for the US. But I cannot relate it to the W brand. June 2, 2014
Rated 5 out of 5 by Terrific stay! Great stay. The W-San Diego does a great job of recognizing SPG Platinum members - got an incredible upgrade on this one night stay. Staff were very friendly and helpful. Rooftop bar was enjoyable. August 5, 2013
Rated 3 out of 5 by Depends on what your looking for... I'm a 35 yo mom with three kids~ and I'm all about letting my hair down with my husband. Not a place for kids and looking up the hotel we noticed that~ That's why we picked the W. Loved the roof top bar on floor 2~ not the top floor. The music they played earlier in the day was good. Then they had this "DJ"- Tecno music.... Which I might have been able to ignore but it was SO loud, not enough lemon grass martinis could tame it! I actually really loved the modern look~ The standard room showers have a hole in the glass, with an open door~ which soaks your toilet and floor so order extra towels. They have cool IPod radios in the room, but my iphone G4 was too modern to work. I always love the Westin Beds!! I wanna buy their soft pillows. We had room service for breakfast several mornings~ The one breakfast that is worth the money is their cinnamon almond french toast. Your close to Gaslamp and for a relaxing lunch your close to little Italy~ All in walking distance. Overall nice place, good for a couples get-a-way. If you bring the kids especially over the weekend know its a different environment. September 19, 2012
Rated 3 out of 5 by Beautiful, but no hot water Great location, beautiful hotel and room. The shower did not get hot. The water was lukewarm at best. Little dissappointing for such an expensive room at The W Hotel in San Diego. MJS. January 30, 2013
Rated 5 out of 5 by Our trip We really enjoyed staying at the W in San Diego Our son lives in the Gas Light District and so the proximity was terrific Staff was amazing We look forward to coming back..... March 5, 2014
Rated 4 out of 5 by Nice experience at this W This W lacks some of the features I am used to and have come to expect from W hotels. I missed having the option of 24 hour room service. I also wished there was a Bliss spa on site. October 1, 2013
Rated 3 out of 5 by Disappointed Staff was great. Location next to a fire station woke us up 3 times in 1 night. It takes 5 minutes for the water in the shower to get hot. Not on our revisit list. April 13, 2014
Rated 4 out of 5 by Room Carpet Room 1014 was very nice. The carpet had numerous spots and was clearly old and worn out. I would think that the W would change out damaged carpet before it became an eye sore. January 20, 2014
Rated 4 out of 5 by Hotel features the hotel was under renovation during our stay, but was not a big problem. Staff was very courteous and helpful. I would recommend this hotel and would stay there again. May 7, 2012
Rated 3 out of 5 by downtown san diego located downtown san diego but is not very convenient to walk. reasonable priced, they had a special going on. would recommend if booking at the special price. January 25, 2014
Rated 5 out of 5 by LOVE THE W I cannot think of anything better than staying at the W! The staff was wonderful, the room perfect, the bed is Heavenly and I just love everything about it! October 16, 2013
Rated 5 out of 5 by Super Comfortable Stay I traveled to San Diego for business and enjoyed my stay at the W. I would definitely stay here again. Walking distance to main downtown corridor. February 28, 2013
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