Rated 3 out of 5 by Pedro Excellent view still to improve on service
The room was great and with wonderful views
However there was a party at ground floow I was not informed upfront and noise was considerable. I fully understand this can happen but great that this is communicated properly
Also I ordered dinner and I receive a knock at the door at 11 even though I did not request any withdrawal; I guess this should be reviewed within the room service procedures
February 21, 2013
Rated 5 out of 5 by andikotta Amazing Hotel
We had a great time in this amazing hotel. Fantastic rooms, facilities and super friendly and helpful staff.
Looking forward to my next trip. Many thanks again to Marta from "Whenever & Whatever" for great support in all upcoming questions, as well as to Maribel for the nice daily pre breakfast conversation.
July 27, 2014
Rated 4 out of 5 by KELA this hotel makes me happy
i love the light, decoration and atmosphere of W BARCELONA,
I love the pool area both during the day and at night,
the staff is young, friendly, international , they all have good will but many times they give you the wrong information... so you find yourself going around . i also thought there are so many rules and employes have no power or knowledge to adapt to a situation or be flexible.
June 20, 2013
Rated 5 out of 5 by HOwZzaT Another signature W property
This is a great hotel, situated nicely with beautiful views (choose harbour side if you can and NOT port side).
It has the signature contemporary feel that just makes you feel better looking :)
Beds and pillows are wonderful. Rain shower was nice but water needed to get a little hotter.
Room temperature changes were gentle but noticeable after 30 minutes or so.
Nice views in W Eclipse bar.
March 10, 2013
Rated 5 out of 5 by SPGyearRound Highlight of all of my SPG stays
Stayed close to 500 nights in SPG properties over the past 2+ years - and my weekend at the W Barcelona is one of the highlights of my time as an SPG Platinum member.
The property itself is absolutely stunning, marvelous design, ambiance, rooms, everything. But the personal attention from the staff is 2nd to none. They truly want your stay to be a memorable experience, and mine was.
March 10, 2014
Rated 5 out of 5 by Barcelonahoneymoon This hotel definetely lives up to my expectation
It was just fabulous!! Fcilities, staffs and energetic and comfy atmophere.. Just the same I expected!! maybe much more than that!! Distance from the city centre doesn't matter at all. Staying at this hotel and enjoying the view and facilities itself were just satisfactory. Defeniterly recommned to others and visit again!
July 14, 2014
Rated 5 out of 5 by EloErm Great Stay!
We stayed there for 4 nights and it was a great stay!! We had an beautiful view of barceloneta beach and the cool corner room was just amazing and comfortable. All the staff was very heplfull and friendly although they were very buzy the most of the time. As stawood employees we can recognize the good work that these people do. Keep going W Barcelona team!!!
Thank you for everything!
November 18, 2012
Rated 5 out of 5 by AnneNorway The best hotel in Europe!
W Barcelona is the best Hotel in Europe. You feel the staff wants all your best, they help you with everything, wath ever when ever, the locatioin is fabulous, you can go to the beach or go shopping. The rooms are lyxury, beautifull beds, nice views.
It is a bit expensive but you get what you pay for.
July 14, 2014
Rated 5 out of 5 by Laurent01 Exceptional
The hotel is magnificent furthermore, the hotel is on top of their own with the outstanding and genuine service level. Pep and Jorge at the Guest Service, Winsider are genuine and made the stay just outstanding. Beautiful site when it complimented by the wonderful services.. then it becomes really exceptional. Thank you Jorge and especially Pep!!
June 23, 2014
Rated 4 out of 5 by Sinta2013 Great facilities and ambience, spectacular view
We enjoyed the room and whole hotel ambience, also great choice for breakfast. We wish to have free wifi everywhere beyond the lobby and shuttle to downtown since location of hotel is a bit far off. Great hospitality of all the hotel staff with 'Whatever and Whenever' slogan you can really differentiate from the rest.... Keep it up and surprise your guest beyond their expectation !
October 20, 2013
Rated 4 out of 5 by na123445 well done
great hotel, only couple things. The AC is not cold enough in the rooms. The spa could have been bigger as well.
Not having complementary WIFI in the rooms was very disappointing. The worse thing about the hotel.
Overall, great stay...
August 11, 2014
Rated 5 out of 5 by Ummmm A great hotel
Excellent facilities, design, service. The W Insider staff is wonderful. There were couple instances where they were understaffed (I gave up on making a dinner reservation when the W Insider was gone for the day and the line at the concierge was ridiculously long; plus check out took forever). But overall, I can't wait to come back! The lounge has excellent cocktails.
May 10, 2014
Rated 5 out of 5 by SParis Sea, Chic and Sun!
'W' amplifies very well what Barcelona is - a dynamic creative city with a beach at its doorstep. 'W' in consonance with Barcelona is spectacularly chic, dynamic with a bustling party scene, creative and delicious in its cuisine offerings and with great views and a brilliant setting next to the beach. Go for it and you will realise why Barcelona and 'W' are 'in' and 'happening'!!
July 16, 2013
Rated 5 out of 5 by Chelsealady Incredible
Our stay was faultless.
All the staff were extremely helpful. Our room had a breathtaking view.
The DJ at Eclipse was brilliant and the Bliss Spa was one of the most relaxing experiences I've ever had,
Will definitely be returning to W hotel again and can not wait to visit them in other countries.
However the only downfall I would have is the food. It was quite disappointing.
April 30, 2013
Rated 4 out of 5 by j75fr comfy rooms but not worth the money
The location is great, beachfront. Downtown requires taxi. Costs from airport about 30€.
Fitness facility is one of the best I have seen in Europe so far
Pool area pretty small
Rooms are good, views are nice but absolutely not worth 250+€.
Service is very average, far below a 5*
Given the open bathroom double rooms are certainly for couples or very good friends only
October 23, 2013
Rated 5 out of 5 by Chase123 The W Barcelona
This is a superb hotel located right on the beach facing the Mediterranean. Staff are very knowledgable, warm and accommodating. Rooms, poolside and all common spaces are spotless and chic. This hotel offers a spectacular design experience with a cool, breezy, ambience throughout. Top-notch in every way. The pool-side DJ was a special touch that we adored. We'll be back!
July 12, 2013
Rated 5 out of 5 by Wefoundit This hotel is a dream
Excellent esperience. It was great to stay at W Barcelona. Tha staff was very kind and help me solving a very big problem. I lost, indeed, an importan and value thing and have no confidence at all to found it. But it was found and returned to me!
So I like to say thank you for the fairness of guests and staff of W Barcelona
June 23, 2014
Rated 3 out of 5 by Fiona22 Great seaviews but poor services
This hotel is beautifully located near the coast. Full seaview in the room. It was so beautiful to watch the sunset and sunrise. However, the quality of services fails to achieve a "wow" factor which the hotel has tried to promise. Instances include:- 1. The yound blond lady at the "whatever" desk does not know what she is doing. When we asked for locations, she told us to ask the taxi driver and was reluctant to give us a map; 2. When we asked for late check out, the front desk staff member was rude; 3. There was a new eve party at the lobby. The noise was so loud that we were unable to sleep til 6 am; 4. We cannot close the toilet door no matter how hard we tried; 5. Water leakage from the shower room is a constant problem. Being a starwood member and having stayed at other 5 star hotels, I must say I am fairly disappointed by this hotel. Staff in general are not friendly. This hotel has failed to deliver the 'wow' factor.
January 7, 2013
Rated 5 out of 5 by Rich2809 One of the nearly greats
I love this hotel. Rooms and suites are spacious and comfortable. The staff always friendly and some of the best restaurants and bars in any hotel.
I had room service for lunch, roast chicken, very delicious
It is everything the W brand encapsulates, stylish and sophisticated.
Only slight niggles
No coffee in room
Insanely complicated lighting, TV system
November 7, 2012
Rated 3 out of 5 by GRMO Second stay was better but a better view costs a lot more!
Went back for a longer stay in a Fabulous room, the only difference from the Wonderful room was the view and the price.
Check-in and check-out still long and slow, no queuing for breakfast this time but the service at poolside was still sketchy.
July 29, 2014
Rated 4 out of 5 by giumira A MUST HAVE, WITH FEW IMPROVEMENTS TO DO
The stay, because of the REM of Guess, was amazing. very beautiful room, 22nd floor, sea view, ultra clean and silent.
Perfect staff, quick elevators, super location. very good breakfast.
Improvements: free wi fi in all rooms, it's unbelievable that a 5* GL do not provide it.
The catering wasn't amazing, Food has to improve.
Overall, a very good stay!
November 7, 2013
Rated 4 out of 5 by NANARD LOVE W BCN
Very good hotel
Rooms are amazing
Decoration is perfect
The only negative thing is the price of the breakfast $$$
August 19, 2014
Rated 5 out of 5 Great stay, one of my favorite hotels!
The W Barcelona is beautiful with a wealth of amenities. The pool area is a great place to relax, there are a variety of food options, and it is situated right on the beach. We were upgraded to a corner suite and had breathtaking views of the harbor and the Mediterranean. The staff was incredibly friendly and willing to offer anything we needed.
September 10, 2012
Rated 4 out of 5 by meelas My Stay @ W Barcelona
Overall, excellent hotel w.r.t. comfort, privacy and a very clean/safe environment.
The one concern I had was that the front desk staff did not follow-up with a simple request. In the hospitality business....small things matter and when these needs are not met...the guest feels that they are not valued by the Hotel....and that is what I felt.
November 7, 2013
Rated 3 out of 5 by Bee2014 No SPG recognition
Beautiful hotel, but no SPG upgrades, 5th time at hotel, no recognition , time for a cahnge next year.....service lacking this year. Resrvations to restaurants not made, long waits at WAve.....as a frequent business traveller this made me decide to give upSPG...
July 14, 2014
Rated 3 out of 5 by Marcel12 The room was too loud
We went last saturday to hotel W in Barcelona and we got room nr. 2404. The disco was on the 26 floor. We could hear the hard music untill 5.00 o'clock. The fact that the room had "ear plugs" means that the hotel knows houpw loudy this room is. Even with ear plugs we couldn't sleep. We were very tired in the morning. This is unacceptable.
December 23, 2013
Rated 5 out of 5 by JC18 Lovely hotel
The W is a great hotel. The rooms are very comfortable and the pool/beach area is great.
August 18, 2014
Rated 4 out of 5 by ElTiberon Great Resort Hotel with limitations
This new W resort hotel drives really your WOW-effect! The only bad thing is, when travelling during the summer (main season): you will not get a table at the main restaurants, even you tried to book 24h in advance. So why staying in a hotel where you cannot dine? Similar if you want to get a place at the beach or at the pool - all full!
August 13, 2012
Rated 5 out of 5 by vsetton Excellent
I really enjoyed my stay at this hotel. the staff was perfect throughout , from check in to check out.
i would definitely recommend !
location was exactly what we were looking for, close to the city but even closer to the beach!
July 23, 2014
Rated 4 out of 5 by JoanSherlock Wonderful experience except for dry cleaning service
My week at the W was wonderful in all ways with the limitation of the Dry Cleaning. An expensive wool turtleneck was returned smaller by approx. 4 sizes. Good for a four year old, but not a tall woman. the hotel to it's credit is following up on this, I'm looking forward to resolution. I am being helped by Miriam.Vico.
January 24, 2014