Rated 5 out of 5 by blume05 Mein Wohnzimmer in NY
Der Empfang war sehr herzlich und sehr stylisch.
Beim einchecken wurde es etwas schwierig - ich musste mit Travelers Cheques zahlen - und die nette Rezeptionistin war damit etwas überfordert... Aber alles wurde gut und reibungslos abgewickelt!
Das Zimmer war super schön, hell, sauber, das Bett war himmlisch - wie es in W Hotels üblich ist.
Ich habe mich rundum aufgehoben und wohl gefühlt.
Dieses Hotel hat alles, was man für einen Städteurlaub brauch - direkte Anbindung an die U-Bahn, sehr guter Service, sehr nettes kompetentes Personal! Ich komme gern wieder
14. Mai 2012
Rated 4 out of 5 by Bernarda Gelungene Ergänzung der "W-Familie" NYC
Wer schon einmal im Q in Berlin übernachtet hat, fühlt sich hier gleich heimisch. Die Zimmer sind leider sehr klein und deutlich kleiner als die Zimmer der anderen W-Hotels in NYC. Dafür bieten sie aber erstaunliche Stauräume für Gepäck, etc. Das Personal ist sehr freundlich und bemüht, dem Gast einen schönen Aufenthalt zu bescheren. Das Hotel ist neu, sehr schick eingerichtet und sehr sauber (außerdem reicht der Wasserdruck bis in die oberen Räume). Den Abzug in der Gesamtwertung gibt es für die Baustellen, die das Gebäude gerade umgeben und damit die Lage für mich schmälern.
6. April 2012
Rated 5 out of 5 by Gibby79 Great room and view of the city
We stayed in one of the Ultra Cool Corner rooms, on the 18th flr, for the weekend. Nice view of portions of lower Manhattan. Very comfortable bed, clean and spacious bathroom and the wrap around windows with bench was awesome. Also, you are literally across the street from the 9-11 Memorial Park. The hotel staff was very courteous and accommodating. Will definitely stay again when back in NY or in any other city!
19. Februar 2014
Rated 5 out of 5 by Ckop35 Great Stay and Serivce
My girlfriend and I stayed here for two nights just after new years for a birthday celebration and had a great experience. As a Platinum SPG member, I've seen quite a few Starwood and W hotels and from my experience the service here maintained the high quality one would expect at a W hotel. The manager and staff were wonderful in helping me make this a special weekend to remember. The guy who checked us in was especially friendly and inviting which helped set the tone for the rest of our stay. As many other people mentioned, the location is great if you're looking to stay downtown and within reasonable walking distance of different subway stops. The views of the Freedom Tower/WTC Memorial were also unbeatable. My only tiny nitpick would be that I couldn't find a way to attach my iPhone to the stereo system, however this is incredibly minor given that everything else was quite wonderful. I would definitely recommend this property to others looking at staying in the downtown area.
5. Januar 2014
Rated 5 out of 5 by modons3 Wonderful hotel in New York
We usually stay in Times Square, but the downtown location was better for our trip this time. This hotel was amazing, the staff was extremely friendly and accommodating and the room was gorgeous (we got upgraded to a corner room overlooking the 9/11 Memorial). We arrived late so the overnight staff checked us in on 12/12 (technically 12/13). They were both great and even gave us free drink coupons for the next day. Housekeeping was friendly and checked in with me to see if they could find a convenient time to make up the room while I was at the gym. We visited the bar on 12/13 and the bartenders were awesome. Our friends just got married and the bartenders treated us to champagne and dessert. So nice! I would definitely recommend this hotel!
16. Dezember 2013
Rated 5 out of 5 by Wendy925 i'll be back
My new favorite place to stay in NY thanks to the wonderful people at this hotel, especially those in loss prevention who helped me so much when I discovered I had left my purse at a restaurant the previous night. Definately customer service like I have never experienced. I cannot thank the staff enough, including Dante, who helped ensure I got to my meeting on time.
2. Dezember 2013
Rated 5 out of 5 by Mick1521 Very accommodating staff.
The staff at The W met our every need and expectation. The accommodations were very comfortable and had every amenity we could desire. This will definitely require a repeat visit. We'd like to come back down once the 9/11 museum opens next spring. We didn't realize just how close the hotel was to it and made sure to visit the memorial before we left the city.
18. November 2013
Rated 5 out of 5 by AJR1 Excellent Hotel
Just came back from a stay at the W Downtown for the NYC marathon.
The hotel is a short walk away from the Staten Island ferry - so ideal to get to the start.
Great location - easy to go uptown.
Very moving view from the rooms across to the 9/11 memorial too.
Special thanks to Robert Rozko, the Concierge, for looking after us and providing some excellent tips on where to go!!
Overall a great city stay.
18. November 2013