Rated 5 out of 5 by RoandJu Luxury on the beach
Went for a short break in March and W stands for wow in our book. We loved the ambiance and decor, room layout is unusual but suited us and we were really impressed by the designers ingenuity in both bedrooms and public areas. Although not a beach hotel in the traditional sense, we thought an indoor pool would be on offer as well as the spa and great gym. Other than that a perfect spot. The walk to shops etc. was fine and showed us the vibrant nature of Barcelona
March 21, 2014
Rated 5 out of 5 by Mac003 Great atmosphere, views, ambiance
This hotel has a great atmosphere, views are awesome and generally a cool ambiance with lots of beautiful people enjoying themselves and being catered to by a very attentive and friendly staff. I can't wait to book my next trip.
June 10, 2014
Rated 5 out of 5 by Jzl24 Excellent location
I had a 2 night stay at the W Barcelona mid jaunary. The location was incredible andthe design of the hotel was truely unique and worthy of the W brand. The Wave restaurant has excellent breakfast and dinner that i would highly recommend. The staff was also extremely helpful, especially George at reception, a life long Barcelonian that gave us a long list of superb dinning and shopping recommendations that made our first to Barcelona an unforgettable experience.
January 23, 2014
Rated 5 out of 5 by LeeP An Amazing Experience
Our expectations of the W Barcelona are high it is an expensive hotel but worth every penny! The quality of our stay was second to none! August is obviously a very busy period but we did not notice a drop in service quality! 5 Stars well deserved! So much fun! Staff were amazing, the food was incredible! Find a hotel with nicer beds and I'll be more amazed!
August 20, 2014
Rated 3 out of 5 by f01261 Lack of respect for the Customer
I get the impression that Customers are only viewed as walking wallets. In addition to paying a premium rate for a room you have to pay extra for;
Water (€4) per bottle
Internet (€9 per 24 hours)
Swimming pool (€20 per person) and
Breakfast (not sure how much that was, receptionist said "about €30" suggesting that even they were embarrassed about the price
I'm a frequent traveller and expect better and would be happy to have paid a little more upfront for a feeling of being valued and pampered during my stay.
After an 8 hour journey all we wanted was a slick check-in and to get to our room as quickly....but we are hit with a bewildering array of information about UNICEF, opting not to have our room cleaned daily and priority entrance to a nightclub(?)
Room itself was fabulous with a great view, but that was the only redeeming feature I'm afraid.
March 5, 2013
Rated 5 out of 5 by Adrian45 A bit mixed!
On the surface, a beautiful hotel and great service. However, this is a bit superficial - the room had a couple of problems - the floor light did not work because the plug socket was broken and one of the glass shelves by the wash basin had a large crack in it. I do not expect either of these things in a room that costs 300 euro a night.
In regard to the service, all employees were very friendly and helpful. However there were a number of examples where service took too long (e.g. at the pool bar, I waited 45 minutes for a sandwich to be delivered and ended up leaving before it arrived), or service was confused (e.g. my girlfriend arranged for birthday cake to be delivered to the beach, but it did not arrive and she had to re-arrange for it to be sent to the room).
Finally, it was a bit embarrassing to be refused entry to the party at the pool through a door that I'd already entered twice through, particularly by a rather rude and surly doorman.
All in all, though, an enjoyable stay.
August 19, 2014
Rated 5 out of 5 by philippe52 Ourv experience
As I already wrote in trip advisor...Welcome , rooms , restaurants and rates has been excellent...But more than that , having had a problem with my car , Three " black men" ( Gabi , Dany and Alexandro , helped me for 2 houirs to change my tire damged by a motorcycle allowed us to drive back to SAwitzerland yesterday
A big thanks
Will be back
Philippe and Nicole room 1809 22nd of January
January 24, 2014
Rated 4 out of 5 by Nevermind Mr H Lee
Great modern design, place is clean and room is in good size, surprise no shower cap or tooth brush provided , overall staffs are friendly. However there are a little small issue during the stay, eg. I seated at Wbar at around 11.30 doing my email, no one came around to ask for a drink, anyway I do not expect no coffee after mid night but room service only. Secondly we have dinner at Bravo for 2 person bill at 132 euro with no wine. its fine for a 5* hotel but I am not sure the waiter could understand some english which I order a dish of mussel and came with a vegetarian Mushroom but its taste ok, and I order a virgin mojito and they bought me a alcoholic one, eventually they have changed it. Finally the NON alcoholic cocktail was charge 13 euro, and the manger said with or without is the same price which I totally disagreed. A dead simple soft drink with a bit of mint. That its I want to say.
April 6, 2013
Rated 2 out of 5 by ks29 MAJOR MIXED FEELINGS
Velvet rope to get into trhe bar: GIVE ME A BREAK! The place was empty. I'm a loyal Starwood Gold member who was treated pretty shabbily. My guests hated they way they were treated as well. The Eclipse bar needs to get over itself.
Haven't been in an establishment in such a long time where the staff looks miserable . NOBODY smiles.
Too crowded: couldn't get a lounge chair either at the pool or by the beach.
Lastly, never fails: whenever I stay at a W HOTEL, SOME DRUNK DOOFUS BANGS ON MY DOOR AT 4 am. this brand is not for me
Still worth a day visit because of the beautiful structure though.
June 22, 2012
Rated 5 out of 5 by Dave24 Amazing Hotel!
From check-in to check-out everything was perfect. The staff truly makes you feel welcomed from the moment you step on property. The rooms are really trendy and almost all have amazing ocean views. The beach is directly outside your door with a lot to see and do within a very short walk. I highly recommend this property to anyone looking for a great getaway.
June 21, 2012
Rated 5 out of 5 by Masterbeat Amazing Stay
The W in Barcelona is simply perfect, right on the water, amazing fews, beautiful rooms (even a regular room is amazing), and all of the staff is over-the-top friendly at all times, from housekeeping to taxi and bus boys and the front desk. Would live here if I could!
August 17, 2014
Rated 3 out of 5 by mand Disappointing service
This hotel could be spectacular but let down by the lack of service. At breakfast asked 3 times for milk for tea. At dinner 2 of our party were served their starters at the same time as we were served the main meal. to have no tea and coffee facilities in the room is unacceptable. to pay £20 to swim is unacceptable. It all spoils the stay.
March 27, 2013
Rated 5 out of 5 by Ktrose Beautiful View, Exceptional Service
Mathew at check-in went above and beyond his duties. Frank helped with our luggage and gave us great info on the hotel and tips on Barcelona. The food was great! We highly recommend the lobster and avocado roll and Cava Sangria. When we come back to Barcelona, we will definitely stay at the W again. Thanks Mathew and Frank!!!
June 4, 2012
Rated 4 out of 5 by Katti24 Overpriced hotel
In the rate for a wonderful room, you can´t even get wifi for free in the room.
One little bottle of water per day is for free, otherwise you need to pay for it.
Breakfast is absolutely not worth it´s price. The buffé is small and not offering enough variety of food. The fruit however, was amazing.
The bathroom/toilett are very open, so you need to be very comfortable around the person you sharing the room with.
Then higher you get in the hotel, then more you will be disturbed of the nice from the nightclub.
The view is however breathtaking.
Nice personal who tried to fix your requests at once.
The room was very big and comfortable otherwise.
June 24, 2014
Rated 4 out of 5 by NANARD LOVE W BCN
Very good hotel
Rooms are amazing
Decoration is perfect
The only negative thing is the price of the breakfast $$$
August 19, 2014
Rated 4 out of 5 by Christoulouse This hotel has a great staff
I was very welcomed in March by W Barcelona employees, especially at the desk. I have to thank especially Nafsika Tsouramani, who is on a practice in yor hotel and who was very efficient and kind in her job.
April 4, 2014
Rated 5 out of 5 by Jcarp82 Wonderful Stay
My wife and I stayed for four nights in September 2013. The hotel was beautiful, clean and well-located right next to the beach. The staff was very helpful with local restaurant recommendations. I would certainly recommend this hotel to anyone looking for a beach retreat or mix of city/beach vacation.
September 29, 2013
Rated 5 out of 5 by JC18 Lovely hotel
The W is a great hotel. The rooms are very comfortable and the pool/beach area is great.
August 18, 2014
Rated 2 out of 5 by Elanem Great view but totally unsatisfactory for a 5* hotel
We had 2 rooms booked. A Cozy Room which was great apart from the towels were filthy and a Fabulous Room which was anything but. The bed is smaller than the cheaper Cozy Room there is no bath tub and our room was dirty. Reception staff got the room cleaned and offered us a free breakfast. The 'free' breakfast was mistakenly added to our final bill. We had problems in the restaurant too unfortunately. A mix up with the appetizers and main course was dealt with by a supervisor who said we would get a free drink from the bar after our meal. The 'free' drink was added to the bill. Due to these incidents at what is a 5* hotel, we will not stay in any W hotel in the future nor recommend them. Totally unsatisfactory.
July 20, 2014
Rated 5 out of 5 by discotruck This hotel has wonderful and grace features.
Barcelona W has wonderful scenery. Especially rising sun is fantastic. I've never been see such a beautifull scenery. In addition comfortable bed was impressed on my memory. Even though from hotel to main street distance is a little bit long, it's no problem.
Thank you! W!!
October 30, 2013
Rated 5 out of 5 by MDMay2012 Fantastic Experience!
Absolutely enjoyed our stay and so did our little toddler. Perfect modern, hip, and classy with lots to do on site for the adults. Hard to beat beach location which the kids will love as well. Excellent views, very relaxing and perfect vibe. Looking forward to our next visit.
May 16, 2012
Rated 5 out of 5 by Peel Short break Barcelona
We spend 4 great days in Barcelona thanks
the beautiful hotel W.
Great location, superb architecture & rooms
excellent breakfast buffet and good staff.
We like to mention specially two of them:
Restaurant Bravo: Sara
Reception : Luisa
We are looking forward to come back soon.
April 5, 2013
Rated 5 out of 5 by Greenjewel Magnificent view
The hotel is in a great location with a lot of activities going on. The restaurants at Barceloneta were a special draw. The view of the Mediterranean from our room was breathtaking. The staff was noticeably all young, but they seem to be well-trained and very friendly.
October 17, 2013
Rated 5 out of 5 by Mig28 Above and beyond
The W Barcelona exceeded all expectations. The location is perfect with spectacular views. The restaurants and bar options are welcoming and unique. I'd like to personally thank Federico and the Whatever/whenever team for personalizing our stay. Will definitely return.
October 9, 2013
Rated 5 out of 5 by ExtensiveTravel W Barcelona is still the very best in Barcelona !
As a frequent business traveller (yearly 100+ nights in premium hotels) I am always looking for the very best hotels for my holidays.
W Barcelona surely remains on the very top of my list ! Consistent delivery in the past 5 years. Well done Richard and Gonzalo - really keeping it up.
Top location (only 10 min from center, 25 min from Airport, buzzing but still a real relaxed resort getaway), premium facilities (super rooms, wet deck, private beach, spa & gym, ...) , personalised service, excellent ambience, great food, ...
You name it, they have it all. This hotel would nearly make you forget you should get out and venture into the fabulous city of Barcelona.
More importantly, some of their staff are GREATER then life - they can really WOW you unexpectedly. With a big smile :-)
My special thanks to Natalia Torres, Lluis Aynes and Borja Cuevas ! You guys really rock ! Keep it up :-)) You are lifting this place to a real WOW place. "Whatever, whenever" in full action.
In short - W Barcelona is for me again officially one of the best hotels on this planet. Consistent. And that counts for someone who can compare 200+ premium hotels & resorts across all continents.
Well done ! See you again soon ! (I wish I had business to attend to in Barcelona. :-))
August 18, 2014
Rated 5 out of 5 by NikolozK Great Hotel, beautiful atmosphare
One of the Best Hotels I've Visited! The view from the room is best ever can get! Place at the window, to sit or lie and relax is the best place in the room :)
Dining is also nice in the restaurant.
Will go there for sure next time.
February 24, 2012
Rated 5 out of 5 by Mavis The Best
This hotel is the best W ever. We come at least once a year, just to relax and enjoy the hotel.
The nicest thing is pressing the button to release the blinds and just take in the view. No other place like it
April 4, 2013
Rated 3 out of 5 by CMET2014 Disappointment in Barcelona
The day we arrived at the hotel there was a long queue at the reception and everything took a long time. It seems they use students on internship for cheap staffing. They were rather inexperienced and could not meet the guest expectations. This is not good enough for this class of hotel.
August 13, 2014
Rated 3 out of 5 by DrZeuss Great location
Very nice place. Great rooms. Good food.
You get attitude from the staff, they forget to deliver what you ordered on two occasions and sunscreen is 66 euro for a small tube.
April 2, 2013
Rated 1 out of 5 by Kenkat Nightmare of a Hotel
After watching a travel program my partner had decided to book 5 nights in the new W hotel Barcelona. While we appreciate things can go wrong from time to time, our stay was a complete waste of money and the hotel should be down graded to 2* and not 5*.
We contacted the online chat while in our room with regards to all the issues, to be told that they can only discuss the matter with guests staying in the hotel, then the assistant in the USA disconnected the chat! I then went back on to the chat a demanded they call our room immediately! The next morning we were checking out and nothing was said. We left our luggage and on our return to collect it, we was greeted by the hotels guest manager who could understand why our stay was a disaster. After showing all the photos of our suite and all the different things broken in the hotel, our morning coffee cups with pieces missing, our food been served in dishes with pieces missing. On our return home I yet again contact the customer service department and forwarded them the photos who in return offered us 15,000 starwood points. While the gesture was appreciated it showed little appreciation for our trip and the cost of our stay in W hotel Barcelona, our flights and most important our holiday!
After another 4 online chats and several emails and several months later...... We still do not have any points awarded and nobody in the USA seem to know anything about this matter. If you could actually rate the Hotel on here with a minus, I sure would!
I have learnt that if you really want a 5* Hotel then you must remain in the UK, unfortunately I wonder how the W Hotel Barcelona actually obtained their star rating?????
May 8, 2014