Rated 4 out of 5 by hkjohnchen Greate hotel!
Stylish, professional, great view and good location.
July 28, 2014
Rated 5 out of 5 by PSLim One of best Starwood properties I've stayed
All great memories about our short stay in Taipei. W staffs kept their superb hospitality. Room was great. Breakfast was fantastic. Everything was in order, way beyond expectation.
July 24, 2014
Rated 5 out of 5 by MrBright New management improved things greatly, but still...
The W Taipei was a mixed bag, sometimes exceeding expectations, and sometimes seriously providing underwhelming experience. New management really brought things in order - as SPG Platinum I finally get some recognition, rooms are as wonderful as always, in-room food is great. Pool parties are awesome.
Having said that, there The Woobar is one of slowest in terms of service, and the limitations on alcohol are ridiculous (the cocktails are seriously diluted when compared to the Woobar Singapore or San Francisco, or New York for that matter). However, changes under Gary are duly noted, and looking forward to recheck the service again in roughly two weeks time.
P.S. Eat at YEN bar on the 31st floor. It's amazing combo between French and Taiwanese cuisine (and it's Taiwanese, not Chinese cuisine - do not mix the two :) ).
July 23, 2014
Rated 4 out of 5 by LeonaC family stay
a pleasant surprise during our recent stay at W Taipei. although the hippy branding, W taipei is in fact quite family-friendly. Staff at the swimming pool is paying particular attention to kids with some funny floating equippments, making the stay here relaxing and fun.
location of W is convenient and it takes 15-20min cab ride to various places for eating and playing.
July 22, 2014
Rated 5 out of 5 by eho429 Great service
We stayed at the W Taipei for three nights. Great services, very helpful and responsive staff. Appreciate the complementary birthday cake and free admission to the pool-side party, very thoughtful and made for an enjoyable stay.
July 21, 2014
Rated 3 out of 5 by Traveller77 Just an average hotel
my stay was normal...its not like WOW so not bad and not surprisingly extra good just average
July 19, 2014
Rated 4 out of 5 by One123 Good environment, staff services can be improved
We went out at 9am in the morning and came back to the hotel room at 3pm. The room was not yet cleaned up. It was the first time i had this experience. I called the services for the arrangement of the room immediately and then we went to the pool for the pool party. Soon after about 1.5 hours we went back to our room. the room already tidied up, however, the coffee i drunk during the morning was still there and the mug was not cleaned. what a surprise to me that i need to clean the mug myself in order to have a drink again.
Generally speaking the hardware is fine. Just some minor comments on the household services.
July 18, 2014
Rated 5 out of 5 by Doug28 Exceptional Staff
By far the best W I have stayed at in the system from the gym to rooms to overall vibe and service in the hotel. Most importantly, staff was great and noticed the little things - In particular Joyce picked up that I enjoy the Pure rooms so on my return visit I happily ended up in a Pure room. Definitely recommend hotel. Staff really was excellent and went above and beyond.
July 15, 2014
Rated 5 out of 5 by CatrinaLiu Excellent staff
lovely atmosphere, excellent and friendly staffs!! Very nice service!!
July 14, 2014
Rated 5 out of 5 by njoru This hotel is my personal favorite
Spacious room, with hip decor; very professinoal and nice staff at the front desk and WooBar/pool areas; great faiclities (love the gym and the pool!); conveniently located in the Xinyi area where there are a variety of restaurant choices, a big dept store on the lower floors of the same builidng, next to the subway station/ other public transportation system
July 14, 2014
Rated 4 out of 5 by Flybear Very Pleasant Stay
Good location, comfortable room, nice swimming pool, very friendly & helpful staff and good food.
July 11, 2014
Rated 5 out of 5 by wesley38 Good place for getaways
Great location, comfortable accommodation, nice view and good gym facilities.
July 8, 2014
Rated 5 out of 5 by xymphora Best service for SPG members
Good services for everything from booking online, chatting online, to checkin, checkout.
The facility and atmosphere built a wonderful and special place to stay.
July 8, 2014
Rated 5 out of 5 by Schan725 Unlike other W Hotels
The W property in Taipei is definitely one of the nicer W hotels in the world. Compared to their HK counter part, W Taipei is above and beyond in amenities and overall hotel interior decoration. I loved their WET facilities. Their concierge service was very proactive and helpful. Would definitely come back.
July 7, 2014
Rated 5 out of 5 by ratahk Great experience
I love this hotel. The staff is super kind and you never get tired of the ways the surprise you with every detail. The hotel itself is really nice and welcoming. The atmosphere is unique... Love it!
July 7, 2014
Rated 4 out of 5 by sp111 NA
Aircon is abit erratic in the room and houskeeping also abit lacking in standard
July 6, 2014
Rated 4 out of 5 by Caspar8 First time in Taipei
W is a great hotel to explore the beauty of Taiwan. Close to the 101 tower the hotel has a great bar on the 31st floor and good breakfast with great fruit juices and service. Start your day with a smile and enjoy.
July 5, 2014
Rated 4 out of 5 by Ann126 spacious room and good room amenities
staff are friendly, professional, young and energetic
July 2, 2014
Rated 5 out of 5 by Lesmiz Great hotel, small room
Great hotel, wonderful location.
I've always had great stays at W hotels. Taipei was a little disappointing as my room seemed much smaller than normal.
June 30, 2014
Rated 5 out of 5 by LorenzP Outstanding hotel
Always the best hotel in Taipei for location, service, amenities and real customer care. Best W hotel location World wide.
June 30, 2014
Rated 5 out of 5 by EdTan Helpful and knowlegeble staff
William from the conceige was not only helpful but knowlegeble. I had a book a car for a day and needed guidance for a city tour. He help planned the day and did a fantastic job.
June 29, 2014
Rated 5 out of 5 by Steph1205 Modern Hotel
The W Hotel offers a wide array of facilities and activities for visitors. The quality of the rooms are excellent, with sheek and modern decor and with the wide area further providing a great opportunity for family travel. They also offer a picturesque view of Taipei city. The staff are friendly, willing to help, and are informative. The location of the location is also prime, with its proximity to the nearby shopping malls and the train rendering it to be extremely convenient. The food is also very good, and the breakfast includes different cuisines to suit the taste of people from various countries. Overall, our experience was a great a one and we would have no hestitation recommending the hotel to anyone wishing to visit Taipei.
June 29, 2014
Rated 5 out of 5 by LL123 My favorite hotel!
Great service, great food, great quality of everything. This is my favorite hotel in Taipei! But in general W is my favorite hotel chain, always meeting my expectations!
June 26, 2014
Rated 5 out of 5 by thesaint9 Location, rooms and staff make this THE place to stay in Taipei
Checked in for one night. My status was recognised and I was upgraded. The rooms director, Amy was most helpful and attentive.
Even at check-out she came to talk to me to ensure that everything worked out well.
I won't be staying anywhere else in Taipei. I have tried a few others, but they are very old and nowhere near as good.
June 26, 2014
Rated 5 out of 5 by BillfromLA Better than home!
We absolutely love staying here as the facilities, staff and service are top notch. If you are a repeat visitor you are treated like an old friend or family. Wish my home had all the amenities the W Hotel in Taipei has. I used the gym almost daily and never found it in need of cleaning. Looks like a lot of people come to have tea or meet and greet. I can see why. Only downside and it's minor is the bathroom sink. It's shape and shallow depth makes using it without splashing water out of the basin impossible. Wish they would switch them out.
June 24, 2014
Rated 5 out of 5 by FrequentTravelerHello As usual ... The best in town
W Taipei has the best team of staff. Every morning greeted by Kitchen Table Crew's lovely smile (especially the short hair lady manager, and rainbow hair waiter - i forgot their names). Walking out to meetings with friendly assistance at the front door (i.e James and Miles). Checking out with ease by adorable Jessie.
I make effort to remember the names of the W Taipei crew, simply because they are a distinct team that is memorable in every positive way.
Thanks the crew for making my stay a comforting and warm one.
June 21, 2014
Rated 5 out of 5 by Mic812 Great Hotel
By far one of the most memorable stays I have ever experienced. I was grateful to be able to spend 6 days here and never once did I feel like a guest but more like an old acquaintance. Perhaps it's because my last check-out was in April.
The property is still gorgeous, the views are still a delight- they still make one ponder about substance in the futility of our existence. The location is still in the center of Taipei- maybe even in the center of Taiwan when it comes to clubbing, eating, and shopping.
I noticed the Woobar is busy, especially so on weekdays. But the 31F provides for a wonderful escape. Can easily sip away anything up there. The fitness center is fully equipped and there is a nice view of the city from Elephant Mountain- a 20 min jog away. I'm not a 'foodie' but I could tell that the food tastes good. I actually had the breakfast buffet and ate on the 31F. Both surprised me with their variety of selections. The pool, like the beds- is worth undressing for.
I could go on but I don't want to take away from the real reason I am writing this review:
I would like to extend my gratitude to Ms. J. Hsu, Mr. S. Liu, and all the WooBar staff for making my stay much more enjoyable than expected. It's because of their hospitality that I felt less a guest and more a friend. For that, I know I will always remember this particular stay.
June 21, 2014
Rated 5 out of 5 by DCCF This hotel has great features
Clean, Quiet, Food quality is the best., Nice location.
June 15, 2014
Rated 2 out of 5 by SPGplatinum10 SPG platinum benefit
stay 3 times in 1 months, never upgrade to the suite
June 14, 2014
Rated 5 out of 5 by Dominic1011 One of the best W hotels that I have stayed at
My stay at the W Taipei though short, was an excellent one. Everything was well arranged beforehand, special mention to Linda Ku for doing a great job.
The service was impeccable with a personal touch, noting a warm greeting from Howard Huang and the W Taipei providing a VIP level of treatment exceeding my expectations.
I very much look forward to staying at W Taipei in the near future.
June 13, 2014