Rated 4,4 out of 5 by 368
Rated 5 out of 5 by Pomello Stayed in an appropriately named "fabulous room"
what a beautiful hotel in a great location. Staff are always friendly and willing to assist. I struggle to find anything negative about this hotel ... the only small niggle was that there were areas that could do with dusting ... eg some areas in the room & a small table with telephone outside the lift floor 15, couldn't understand how a hotel with otherwise impeccable standards could overlook this. wouldn't hesitate to go back though. Stunning views!
12 marzo 2014
Rated 5 out of 5 by tghk perfect weekend getaway
Very helpful and friendly staff - always smiling and always offering their best assitsance to everyone on the trip! GOOD WORK. we travel all around andnever felt home away from home and so cozy in a 5 star hotel -
10 marzo 2014
Rated 5 out of 5 by SPGyearRound Highlight of all of my SPG stays
Stayed close to 500 nights in SPG properties over the past 2+ years - and my weekend at the W Barcelona is one of the highlights of my time as an SPG Platinum member.
The property itself is absolutely stunning, marvelous design, ambiance, rooms, everything. But the personal attention from the staff is 2nd to none. They truly want your stay to be a memorable experience, and mine was.
10 marzo 2014
Rated 5 out of 5 by Jim1886 This hotel has a superb location
I was very impressed with the staff, who were capable of working on their own initiative.
A minor difficulty that I had with my safe was sorted out within 5 minutes of reporting it.
7 marzo 2014
Rated 5 out of 5 by Iamboku We really love this hotel
Have stayed twice and already booking again. Great location! Great employees! Every single person, from the people who greet you at the door to waiters to the whatever guys ALL are friendly and helpful. Our rooms have been fantastic with amazing views of the beach/city/ocean.
6 marzo 2014
Rated 5 out of 5 by Pro12 Jackie is a great example of perfect Service
The service is the best here. Stayed at the hotel and checked out Eclipse a few times. Jackie in particular was very attentive. Each time we were there, she went above and beyond - providing us with menus when we were hungry, recommending dishes, drinks and constantly checking on us without being intrusive. Will definitely return.
3 marzo 2014
Rated 5 out of 5 by ALAN67 Attention to personal needs of guests
My wife has arthritis and requires a bed of raised height. When we informed the hotel reception of this the staff very quickly resolved the problem by adding an additional mattress underneath the existing one.
We were very impressed by how friendly and helpful the staff were in all areas of the hotel and by the relaxing but efficient atmosphere and we would not hesitate in visiting one of your Wonderful Hotels again and will thoroughly recommend W Hotels to all our friends and family.
24 febbraio 2014
Rated 5 out of 5 by blanchette ALWAYS A CONFIRMATION
DO NOT MISS THIS OPPORTUNITY. YOU'LL NEVER FORGET W World !!!
20 febbraio 2014