Rated 5 out of 5 by Amy0330 Great fitness facilitises
best hotel fitness suite i have ever seen. outstanding 3 temperature baths and great steam and sauna. awesome array of fitness machines and weights. we would come back for this alone, it was so much better than what you get elsewhere.
rooms were great.
December 5, 2012
Rated 5 out of 5 by jjluvzu Finest stay in Taipei
As of 2014, I don't believe you can find another finer & luxurious hotel to stay with in the heart of Taipei - W Taipei is currently my #1 hotel selection/recommedation. W Taipei lives up to its brand and reputation to the fullest; an iconic symbol in Taipei. It is trendy and hip for the youngsters and upscale quality for travelers among all ages.
The hotel staff are warm and eager to fulfill the needs of their customers, from check-in to exit. Upon check-in, I was offered to a free upgrade to spectacular room (as a SPG-Gold member), this is always pleasant. Besides the minor extra SPG points collected from my stay, and hotel staff also presented me a complementary drink vouchers at their WooBar/YenBar.
The room was very clean, spacious, bright, with a lovely perky scent when you entered the room; nothing to complain about within eye-sight. All the usual amendities were all in place, clean towels, toothbrush, shaving razor, soap/shampoo/lotion, hair-dryer, water bottles...etc. For techy folks, there is a big 42" TV, BOSE speakers, free internet (wired&wireless), VGA/HDMI cable, USB charge port, DVD player(stored in closet), superb for WHATEVER of your entertainment feeds. A special honorable mention to their window drape/curtain, it is "vampire-friendly" for daylight sleeper.
Long story short..... if you are visiting Taipei no matter for business or pleasure, give W Taipei a chance, it will be a Wonderful hotel experience. I understand it might come as a little pricey, but it will definitely worth every drop of your pennies.
February 18, 2014
Rated 5 out of 5 by tropicraven Love the whole experience
Had a great time.
Hanging out at the pool and Woo Bar.
Loved the whenever/whatever hotline; it was ever so helpful. My girlfriend needed some medication and they offered to go to the nearby convenience store to pick it up and delivered to our room.
May 19, 2013
Rated 5 out of 5 by SeanLA Wonderful Hotel - Excellent Service
I have stayed in hotels all over the world and the service from the W Taipei was the best I have experienced. Each and every staff member I interacted was EXTREMELY polite and professional.
This hotel should be an example to the service industry.
September 15, 2012
Rated 5 out of 5 by Zcip Best W and Staff by far
I've stayed at 20+ W hotels and this one ranks among the best. Rooms are beautiful, clean and updated, as are the rest of the facilities. The staff and service are out of this world.
Be prepared for good service, and a perfect place to stay...
February 1, 2013
Rated 4 out of 5 by KKPY Mr
The location good and the room are clean but a little small
January 20, 2014
Rated 5 out of 5 by rhleung Agruably the best W Hotel
Over the years, I have been to a few of the W Hotels around the world - New York, Hong Kong, SF, Seoul etc, I have to say I always like W Taipei the best. Always feel home when I go to Taiwan and the staff are fabulous!
October 21, 2013
Rated 5 out of 5 by awesome An awesome hotel with great human touch
This is definitely a chic hotel with typical W wow factor.
The location is second to none as it is directly above the MRT station.
More importantly, the human touch provided by the talents far exceeds our expectation.
I <3 W Taipei
July 25, 2013
Rated 5 out of 5 by sirbear The room is very comfort
I like the Toto toilet, I like the automatic features
that come with it, ie. flushing of the toilet. The
drapes that cut off the sunlight completely.
December 16, 2013
Rated 5 out of 5 by inosato The hotel has great features
The hotel has great location, specious and comfortable guest room, stylish spa, fully-equipped gym, good breakfast and beautiful dining room.
December 25, 2013
Rated 5 out of 5 by QueenHung This hotel is so convenient
W, Taipei is located at the heart of Taipei, subway station and several major tourist attractions are all within walking distance.
December 26, 2013
Rated 5 out of 5 by TeteTaipei2013 W Hotel Taipei - leaves a great impression
From the moment you walk up to the W Hotel Taipei you sense you're entering into a special experience. From first impression through check-out time, the staff, the building, and all ammenitites are a "beautiful expeirence".
May 1, 2013
Rated 5 out of 5 by TeteTaipei2013 W Hotel Taipei - great experience
Your stay will always be one of pleasure and fun. You will be greeted with friendly staff and great food, excellent rooms and you feel at once in a better mood throughout your stay...
November 16, 2013
Rated 1 out of 5 by unclekoo This hotel lives up to its reputation
Having stayed at the W Taipei once on business, I took my family back there in April. Both my wife and daughter loved it. In particular the level and attention we received was unmatched by any other hotel in Taiwan.
May 3, 2013
Rated 5 out of 5 by Maggie2013 Great services
With a big box of souvenir needs help to pack. Eddie from the concierge helps me to repack everything and make sure my luggages is not overweight. Very friendly service and helpful.
November 13, 2013
Rated 5 out of 5 by Worldcruzin Great Service, Great Location, Great Hotel
If you like to be seen, this is the hotel for you. Staff knowledge of Taipei is fantastic. They were able to find what I am looking for and their recommendations are awesome. I would definitely stay there again.
November 14, 2011
Rated 5 out of 5 by hydro111 One word, cool !
From the entrance to the shower head, all of the circumstances are COOL !
January 6, 2014
Rated 5 out of 5 by Reinardus One of my favorites
Friendly and efficient service
Nice gym and spa
Food is good, but not as good as Hong Kong for instance and at 10 am the waiters at buffet get too stressed.
October 29, 2013
Rated 5 out of 5 by FY777 Fabulous Fabulous Room
Great Location in heart of Taipei. Train station beside the hotel. Well-connected to shopping malls. short distance to Taipei 101. Great service. Most importantly rooms are modern and clean. will be back soon.
December 8, 2012
Rated 5 out of 5 by YSLIU One of the best hotels I have ever stayed
The W Hotel in Taipei has everything. Location, service and cleanliness. It is next to 101 and lots of shopping and eating places. It is also right next to subway station. I would recommend to all my friends.
February 3, 2013
Rated 5 out of 5 by RoyH Excellent Staff
The wonderful staff are what makes a stay at the W Taipei so special. In particular, Justine the hostess at the Kitchen Table always mad it a point to greet me by my first name and made me feel very welcome.
June 11, 2013
Rated 4 out of 5 by BadExperience Disappointed with the service at The Kitchen Table
Good hotel and location but there are rooms for improvement on their service.
On 4 June 2013, I made my way to The Kitchen Table for breakfast. A friendly hostess asked for my room number and then brought me to my table. As usual, she asked whether I would prefer coffee or tea and any juice. I ordered Latte and orange juice and went to the buffet table to take my food. Both Latte and orange juice were not served even after I finished my first serving, so I reminded one of the waiters. I waited for another 10 minutes but no avail.
A captain or manager wearing a suit approached me and asked whether I want any hot beverage. I responded that I ordered Latte and orange juice at least 20 minutes ago but still have not been served.
Although I repeated my order 3 times and waited for at least 30 mins, I still did not get my Latte and orange juice. Very disappointed with the service. It was bad enough to experience this once, but it happened to me again on 6 June 2013. I don't see other guests encounter such a bad experience. Their beverages or juices were served immediately. Why me???
June 8, 2013
Rated 5 out of 5 by ayywong Hip decor and best service!
In general, every staff we encountered from 1-3Jul was excellent - responsive, fast thinking and always so cheerful. We traveled together (rooms 1426, 28, 30) and want to say big thanks to all the staff!
July 5, 2013
Rated 2 out of 5 by Disappointd Disappointed
Had expectation for W hotel as have confidence in the SPG hotel from stays at the Westin and Sheraton. However, complete disappointment in W taipei in terms of design and services.
October 11, 2013
Rated 5 out of 5 by Maggie2013 Happy Anniversary expereince
W hotel surprised us with a small cake when we arrived for our anniversary. That made us feels really warm and happy. The weather in Taipei drop dramatically within the week we stayed. Wendy who helps cleaning our room is very helpful and caring. She reminds us the weather will get even cooler after the sun is gone before we head out and also suggest where we can go for sightseeing while we are in town. The bartenders from YEN bar - Jacky and Quick are very skillful, drinks are very tasty with personal touch, and they are very funny and friendly. We had great experience at YEN restaurant as well, the foods are very yummy and our waiter - Eugene is energetic and proactively helps to follow-up on our food. He made sure we are comfortable and enjoy our dinner. When I checked out today, I received a very sweet and warm smile from Olivia at the front desk. She makes sure my staying is happy and good. Also, since I bought so much Taiwan souvenir were worries that I might go overweight for my luggage. Christine from Whatever/Whenever service helps to weight my luggage before I head to airport. Thank you W Taipei for great experience as always!!!
November 28, 2013
Rated 4 out of 5 by eddie37 Friendly staff
The hotel staff were very helpful, we feel warm that they always carried a smiling face and undrstand what we needed from them when special requests arised during our stay.
October 24, 2013
Rated 4 out of 5 by shofer1 another excellent stay
hotel W's service is excellent, very flexible and all staff try their best to solve any issues or problems. always a top choice when staying in taipei.
November 18, 2013
Rated 3 out of 5 by lsBO The water tap hurts my hand
The square-shaped design of the water tap (together with the relatively poor maintanance) make myself hurt my palm when I switch on the tap. Part of my right palm is swollen.
September 29, 2013
Rated 5 out of 5 by jmhny13 Friendly and helpful staff
Everyone was friendly and helpful in addressing all of my requests. People went out of their way to make sure that I received what I needed.
November 14, 2013
Rated 5 out of 5 by Babygold Best hotel ever!
Everything is just perfect! Nothing to think of to be improved. We will definitely recommend W hotels!
December 9, 2013