Rated 3 out of 5 by Greg1969 This hotel is a stylish event hotel
Great location, good service & professional staff.
June 3, 2014
Rated 5 out of 5 by Rupert63 fabulous service
I stayed at the W for 4 nights last weekend and it was an absolute joy from start to finish. The stands out feature was the incredibly warmness and kindness of all the staff there. i would particularly like to mention Jen Hou who i spoke to before my trip and who laid out a perfect itinerary for my stay and then Rex at the concierge desk, who guided us through so many excellent and unusual places to eat and drink. they both knew exactly what we were looking for and went to so much trouble to arrange tables etc i really can't thank them both enough.
May 31, 2014
Rated 5 out of 5 by SINK Another Fantastic Stay
Spent another 5 nights here, bringing the total to over 70 nights since opening. Got upgraded to Marvelous suite from the second night on. Had some minor service issues with the front desk manager, but we still feel like part of the W Hotel Taipei family. Upon check in, I was given a very nice luggage tag for my 20th stay (already? I replied). The front desk "talents" replied; if not 20th stay, it is close. Anyhow, the service at Kitchen table is superb. They have come a long way since opening. I have enjoyed talking to all the personnel (except the front desk manager) at this fabulous hotel. Even though we were too busy to partake in the platinum/gold SPG happy hour, I did confirm that the happy hour is still happening between 5 to 7 pm nightly.
May 29, 2014
Rated 5 out of 5 by ShawnBaker Just Wonderful
The W Taipei and W Hotel Brand in a nutshell is just Wonderful. As someone who lives in Taipei I enjoy the W Taipei so very much. The staff are extremely friendly and make me and anyone I am with always welcome no matter what part of the hotel we visit.
May 27, 2014
Rated 5 out of 5 by Alexb68 Short Weekend Trip
what a location and design as you expect from W hotel. Go to the Bar on Friday night and enjoy the breakfast buffet. Amazing.
May 26, 2014
Rated 5 out of 5 by New2Taiwan Sharp
Staff and hotel are sharp and eager to make your stay most enjoyable.
May 24, 2014
Rated 5 out of 5 by jinjihsong Hip hotel in center of Taipei.
The W Taipei is convenient located in the Xinyi district. It is near the MRT station and close to many department stores.
May 20, 2014
Rated 5 out of 5 by ChrisKay Simply perfect
There is just nothing one could say against the W. The hotel works like a well oiled machine, flawless from entry to exit. The SPG recognition is great and you can be sure, SPG Member or not, your stay will be awesome.
May 18, 2014
Rated 2 out of 5 by AndyWTaipei Not a pleasant stay this time
I stayed in W for both business and leisure in the last 2 years and this recent stay was my worst experience ever. The issues are not killing so I won't describe details in public review. I suggest that some of the check-in staff should be more well trained and more importantly, treat frequent SPG members to be up to the standard.
May 15, 2014
Rated 4 out of 5 by Taipei101 Very Good, but...
Food is not enough...
Location and feeling is very good.
May 7, 2014
Rated 4 out of 5 by James0123 From Good to Excellent
Overall experience of my stay in this hotel should have been excellent, if the lobster spaghetti I had in one evening was al dente enough. This is basic quality required in cooking pasta, and can raise the overall experience from good to excellent.
May 7, 2014
Rated 5 out of 5 by ying1109 Great locations and room
The location of W Taipei in the centre of shopping malls and Elite bookstore provides the easiest access to anywhere.
May 5, 2014
Rated 5 out of 5 by DutchieLa (A)Wesome Stay!
We stayed 4 nights at the W Taipei and the stay overall was really amazing. From the moment we left the departure gate to the moment we got back at the airport 4 days later. The staff was friendly, fun, professional and anticipated on the complexity of requests with 3 rooms, 5 adults and 4 young children. The pricing is definitely not the most economical in a destination like Taipei (a la carte coffee at almost HKD70), but the facilities and employees make it a fun, luxury and therefore good value for money place to be. Our kids absolutely loved the hotel and we unanimously agreed that the W Taipei is a must stay hotel when you go to the city. We would love to return.
May 5, 2014
Rated 5 out of 5 by Dragon66 Fantastic!
My favorite W-Hotel in the World!
April 30, 2014
Rated 5 out of 5 by Muzdegani Favourite Hotel in Taipei
Friendly and attentive staff, great food and hip bar. Woobar is one of the best pre-party drinks venues you can find in Taipei. Rooms were very comfortable and no shortage of things to spoil you in the rooms.
Centrally located, near Taipei 101 and the Mitsukoshi Department store, stones throw from the shopping at Zhongxiao East Road.
April 28, 2014
Rated 4 out of 5 by aelysium Lively Hotel
Great hotel for business travelers and family vacations alike. The rooms are comfortable with great exposure to natural light. The only downside is how hard it is to snag a table at the Market Cafe on the weekend given its popular brunch destination for both hotel and non-hotel guests.
April 28, 2014
Rated 5 out of 5 by mrfat Awesome SPG member experience
I made a reservation of Marvelous Suite for a special day, and they turned out to upgrade me to Wow Suite (which was really a wow to me because I was only a gold member at the time). Super experience!
April 28, 2014
Rated 5 out of 5 Excellent Hospitality
Nothing much to say, but just perfect !! Couldn't have imagine it any better and I have 0 tolerance ! Just Simple Awesome !!!!
This is also what I wrote on TripAdvisor
Service is excellent very accommodating to my needs and they truly did their best and exceeded my expectation to fulfill my needs !
You don't need to go out of W Taipei you can just spend the whole day there and be quite satisfied, but still location is very central and there is always taxis standing by and it's 1 min walk to the MRT or Metro (City Hall Station).
April 24, 2014
Rated 5 out of 5 by Dolphin17 Everything is fabulous!
Nothing to complain at all! Everything is so "user-friendly" that we are "spoiled"! The 24-hour open gym is one of the key reasons for our second stay in less than 3 months!
April 23, 2014
Rated 4 out of 5 by stevehkg GREAT LOCATION AND VALUE
UNBEATABLE FOR THE LOCATION AND VALUE if you want to stay somewhere close to everything you need. You have the MRT system downstairs, shopping mall, transit to anywhere by bus terminal. Also, walking distance to famous 101 Tower. Used to stay there but just a little bit concerned about the noise but the food quality and breakfast has been improved.
April 21, 2014
Rated 5 out of 5 by dpyang Exceptional staffs and services
3rd stays since March. Still delivering the exceptional services. Special thanks to Neil at the ground floor, he was super nice to my kids. Charles at the check-in counter, remembered our name and provide speedy service. Mr. Gary, you have excellent staffs on your team and thank you for making my wife's special request happened. Hope to go back there soon.
April 21, 2014
Rated 5 out of 5 by dingding0220 Amazing stay
By far the best W I have ever stayed at, and an overall phenomenal hotel. Service was impeccable, and the food at Kitchen Table was very good as well.
April 20, 2014
Rated 4 out of 5 by Peregrin OK
B'fast buffet is impressive, but if it's not included in the room rate, it's not worth the price. B'fast room was freezing, and the bedroom was cold as well, in spite of turning the temp up to 24--I doubt it got to 19…staff v. responsive, hotel terminally hip…lots of people will love that, but biz people, um, well, sometimes it's too cute. i love the location, staff truly helpful, starwood benefits worthwhile here. I'd recommend it and would return. But for the price of the place, there are probably better values in the city
April 17, 2014
Rated 4 out of 5 by DavidHK2014 Woo Bar
It's a great hotel for business guys but also enjoy some holiday feel after work.
April 16, 2014
Rated 5 out of 5 by CarlChiou Thank you for an amazing stay!
We were a unsure the W Taipei was the right hotel for our family (me, my wife and two young boys) and were worried when we entered to the beat of club music. Surely, we wouldn't be cool enough to garner 5 star attention... but we were so wrong. From check-in to check-out, this was by far one of our most enjoyable stays in a hotel. The staff truly defines the hotel and everyone there treated us like VIPs - including the front desk who lavished my kids with little treats :) We will be back! Oh ya, awesome pool too!
April 14, 2014
Rated 5 out of 5 by FrequentTravelerHello I rank W Taipei as the best hotel in Asia
I am a frequent traveler within mostly Asia. I have experiences with different hotel groups and different hotels of the SPG group. W Taipei is the top ranked hotel in my list for one major reason .... the best service. It starts from getting off the taxi before you lay your foot at the front entrance, to the reception, concierge, the kitchen table (10/F restaurant), the bar, etc, everyone is very attentive, friendly and extremely helpful. My spacial salute to the crew at the kitchen table each breakfast morning, they not only bring a smile, but top quality service that ensures you start your day the easiest and best way. Thanks as usual to the crew.
I have been to many other 5 stars or Ws in Asia, no service comes close to W Taipei.
The only thing I would complain about is the poor audio transmit of the phone in every room. But this is not just W taipei's issue as I have been to other W that uses the same phone vendor with the same issue. Perhaps W should consider using another phone vendor. I mostly have to rely on my mobile (roaming) phone due to the poor phone quality.
April 13, 2014
Rated 3 out of 5 by Mb411 I liked this hotel and will give it another chance.
I have stayed at many W properties. This location has many good point, but is lacking in some areas. There is definitely room for improvement. Specifically, the bar and the front desk are simply weak. I checked out the night prior to departure because of a really early flight. Checking one last time, I was informed I hadn't been charged for the last night. The manager attempted to correct the issue, it shouldn't have happened in the first place. There also seem to be many people standing around in the bar area, clueless.
April 13, 2014
Rated 5 out of 5 by dpyang Excellent stay
Stayed at W Taipei at end of March for 5 nights. There were 4 of us; wife and 2 kids (3 years and 8 months). W Taipei was able to get us a connecting room and everything that we requested. Friendly door and speedy bell services. Check in and out was fast and easy. Excellent staffs. You have to try Away Spa, great service and value there. One of the best location in Taipei. Going back for another 5 nights soon.
April 11, 2014
Rated 5 out of 5 by JS1306 I feel like I have returned home!
The genuine attention every staff pays to recognize me and address me by name makes all the difference for me.
April 11, 2014
Rated 5 out of 5 by Macdennis Excellent hotel with perefct staff!!!
I am a frequent Asia Pacific traveler, I rank W Taipei at the top of my list. From the moment you arrive, all staffs are friendly, professional, and extremely helpful to make your stay flawless.
The location of the hotel is central and only a few steps from the shops and public transport. Hotel and rooms are beautiful. Spacious, clean and modern yet warm.
The Kitchen table, Woo Bar and Yen Restaurant with exceptional service, great food and drinks and very nice atmosphere.
All staff really went out of their way to make sure guests are comfortable and enjoying their stay .
April 11, 2014