Rated 5 out of 5 by AliNYC only place to stay on southbeach
will be back for sure!!! always a pleasure. and love chilling out on the property
Rated 5 out of 5 by Ashianne Wedding at the W hotel
Planning a wedding? My husband and I were married at the W hotel on the beach May 3. Our wedding was amazing ..
The catering manager Cristina organized the special day and it turned out perfect. The W hotel service, atmosphere is out of this world. ... The hotel is able to provide a vendor list which was very helpful to fine tune the details. Every time we come to south beach .. Hotel w hotel for sure.. We would not have done anything different,.. thanks Cristina ... And W hotel ..
Rated 5 out of 5 by Emoney28 Absolutely wonderful!
Just got back, had an absolutely wonderful experience. Super friendly and helpful staff at check in was a breeze. Stayed in a beautiful Oasis suite, highly recommended. Dined at the Dutch the 1st night which was awesome. Hung at the pool all day in a beautiful Cabana with a tv thx to the concierge while being papered all day from poolside waitress Christie. Chilled at the lounge and the Wall the last night then another comfortable sleep thx to the extra sweet sleeper bed!. Was sad to checkout but even that was a breeze. 100% will be back again!
Rated 5 out of 5 by Rosie11 Miami Beach
Great location, excellent service.
Rated 5 out of 5 by Shelly40 Perfect stay
Everything about this hotel is perfect. The location on the beach, big rooms (which are extremely rare in SB), great staff, cool scene, etc. I can't say enough good things. We thoroughly enjoy our stays here.
Rated 5 out of 5 by thedoc The W is for Winner
One of the most spectacular hotels I have ever stayed at, the staff very attentive, facilities were exquisite. i would stay at the W again.
Rated 5 out of 5 by Biztravel13 Awesome
Had a short 2-day business stay. My experience started with getting my car parked. The valet (Hector) was just what you would expect: welcoming, professional and FAST. The reception check-in staff (Chris) was great. He was attentive, and courteous. When I asked to have a late check-out he made it happen. The beach staff is very friendly with a constant welcoming smile - just love it... My room was great with all the W amenities. The hotel pool was awesome to hang out. I would stay at this hotel again.
Rated 5 out of 5 by Pamela67 Perfect Vaca!
We stayed for 4 nights and had a "spectacular studio". Loved the room, view, balcony, vibe, housekeeping, gym, pool and beach. All of my expectations were met as a whole. My only complaint is that it is really expensive to eat at the pool or on the beach. One salad, one sandwich and one tortilla chip order (we split it ) with two drinks each came to $166. daily. ($16 for a small drink in a little plastic cup is excessive.).
Rated 5 out of 5 by DandD Fun and comfort
the rooms and staff are amazing. The Dutch is really fun and delicious at any time of day or night. Everyone in the hotel and restaurants is welcoming and happy no matter how busy they are.
Rated 5 out of 5 by AprilinParis The Service at this Hotel is Excellent!
Every single member of the staff that we encountered was friendly and competent. We will definitely stay at this location again.
Rated 5 out of 5 by TimnSuze Employee WOW'ed
Upon arriving, everyone from the valet team was great, very helpful and friendly. next came the doorman, and as my wife pointed out, we never once touched a door at the W south beach it really felt like royalty. the heated outdoor infinity pool at night looking up at the stars, simply unreal. the front desk had an upgrade from the 3rd to the 17th floor which made us VERY happy. we were stunned by the service and the friendliness and we're Canadian!
Rated 5 out of 5 by Tony2929 This hotel has great rooms
Location of the hotel is outstanding and the rooms are modern and comfortable. Wonderful beds! Great showers.
Rated 5 out of 5 by Barry Great Room Very Clean
As always, a great stay. Marie (Hatian Lady), my maid was so customer friendly oriented. She kept my room spotless.
Rated 5 out of 5 by BigZ Wonderful time
Our 5 days at the W were wonderful. Staff was very helpful and the staff always recommended a wonderful place to visit or eat. I would definitely recommend this hotel.
Rated 5 out of 5 by Steve Great Vibe and Service at the W South Beach
Th W South Beach is the best hotel we have stayed at, including Ritz Carltons and other 5 star hotels all over the world. South Beach is nice, but we went back for the second year in a row because of the excellence of the W. Here's why? Staff is super friendly and helpful. The infinity pool and surrounding space is a delight - large enough to never feel crowded even with every lounge chair occupied, crystal clear warm soft water, privacy from the public beachfront walkway, and excellent service. The beach is literally 20 steps away with equally fine lounge chair, towel and food service provided by the hotel. The rooms are all large -studios or suites - with walls of windows overlooking the beach and the city. A short walk to Lincoln Road and Ocean Ave., yet a private oasis away from the crowds. Lest you think I work for Starwood (I don't), I must add that Mr.Chow's was disappointing - food was nothing special, especially for the price - although the space is beautiful. Yes South Beach is nice, but the W is our reason to return each year.
Rated 5 out of 5 by JohnnyR Awesome
We stayed in a Mega Suite that contained a second story outdoor kitchen which included an outdoor TV and seating for 8. Also on this level was a plung pool with an unobstructed view of the ocean. The lower level had a high end kitchen, killer bose stereo and a wide open entrance to the patio. Unbelievable! Service was truly the exceptional and every detail was perfect.
Rated 5 out of 5 by Harvey13 wonderful staff
I never saw any housekeeping staff but every time I came to my room it looked like it had just been spruced up! Beachfront properties are hard to maintain as the elements are a constant battle but the entire Hotel looked great and compared favorably with the other premier properties on the water. Very cool art collection and the food was outstanding. Thanks for the experience! Harvey13
Rated 5 out of 5 by jc303 No better service!
Staff is superb! Especially Concierge.....Diego, Ralph and Shastika
Rated 5 out of 5 by alan53 fun time in fla
staff was extremely accommodating, knowledgeable and very pleasant. Concierge worked with group on functions and transportation flawlessly
Rated 5 out of 5 by Turbinwatson Beautiful and excellent service
Excellent location. Very fast attention on the front desk. Nice disposition to service. Great choice.
Best in Miami Beach, excelent sea view
Rated 5 out of 5 by Sitkin100 Best Service ever!
I reviewed the hotel on TripAdvisor so please check it out. George, you are doing an incredible job of finding talent that embraces the Service Spirit of W.
The front desk was efficient and found me a bathtub - so we started off with a home run. Shakasta and Vicki, the concierges, are pros. The Dutch does an incredible job on the beach and the gang out there--especially Courtney--is fabulous. We look forward to coming back soon.
Rated 5 out of 5 by GGE4Real The BEST W Hotel - bar none!
great hotel in a great location with excellent service and staff!
Rated 5 out of 5 by BostonTraveler2012 Great Miami Vacation Spot!
My partner and I had a fantastic stay at the W Miami Beach - great hotel and awesome location! We will be back - thank you!
Rated 5 out of 5 by ADV1234 Ancillary Revenue
The hotel is great and so is the staff. From the passenger´s point of view, it simply does not look right that you get additional charges for umbrellas at the beach or internet access when you are paying a nightly rate of approximately USD600, just that, it does not look right.
The pool area is too crowded and the booking system does not work quite right despite the efforts from the staff. We were told a that many chairs were booked, however we did not see anyone using them for a while.
Rated 5 out of 5 by caterina526 terrific!
I want to thank all W South beach staff for their help and kindness and for being always ready to meet any necessity a guest could have, i was there for buisness and i really had a lot of necessity! The hotel is really beautiful and in a great position but what makes a hotel a good one is the people working there and this is the case! Special thanks to Cesar and John, they was lovely to me and I'm delighted to have had the chance to meet them!
Rated 5 out of 5 by MrBig2012 Best Hotel in SoBe
Rooms are great and location is sxcellent!
Rated 5 out of 5 by Debby51 Great weekend getaway
Arrived early morning and were able to check in to our room. Loved the pool area and beach. Found the service to be excellent. Whatever/whenever! Looking forward to going back next year.
Rated 5 out of 5 by Austonian Splurge!
Flashy, high-end hotel located directly on Miami Beach. Highly recommend for a quick weekend getaway or for couples vacation. It’s fairly pricey, but it’s worth it. Splurge.
Two aspects of this hotel I enjoy:
1) Location: It’s directly on the beach. It’s also within a comfortable walking distance to all restaurants, shops and boardwalk.
2) Rooms: The rooms are amazing. My room was a suite and it had a great balcony with very comfy furniture. We would sit out there and have a cocktails in the evenings and coffee in the morning. Rooms typically aren’t ready for check-in until 3:00 PM, so if you arrive early, you may need to wait—especially if you’re holding out for a Suite upgrade.
For SPG elite members…
I’ve stayed here twice. During this visit I was upgraded. The last visit I was not. However, it really doesn’t matter. All rooms are spacious and great. For this property, I recommend using one of your Suite Award nights if you’re looking to increase your odds of getting an upgrade.
Rated 5 out of 5 by alheum w south beach
enjoyed our stay but need new beach towels!
Rated 5 out of 5 by JEBoston Amazing!
I can't give the W South Beach high enough praise. My husband and I stayed here last weekend for our first trip away from our (almost) 1 year old baby girl. We arrived on Friday morning. We were not able to check into our room yet, but our bags were taken for us. The front desk staff took our phone number to let us know when our room would be ready. We walked down the boardwalk to have lunch at a neighboring property. Almost done with the meal, we got the text that our room was available. We had a beautiful view of the beach and the room was gorgeous! Dinner at Mr. Chow's on Friday night was fantastic. Before the end of our first day, we were already trying to figure out when we could come back.
We spent the entire morning on Saturday at the pool. The staff was great - getting us set up and keeping us comfortable. We went to the beach in the afternoon where the service was equally great. The beaches are gorgeous and the pool was awesome.
We can't wait to return!