Rated 4 out of 5 by DavidHK2014 Woo Bar
It's a great hotel for business guys but also enjoy some holiday feel after work.
April 16, 2014
Rated 4 out of 5 by Adefen1065 hotel features and staff
I was impressed with the staff swift responsiveness towards our needs on the toiletries.
The one thing which meets my satisfaction was the toilet installed with a special function cold weather. It was so useful.
Excellent hotel !
December 22, 2013
Rated 5 out of 5 by Yoshi2014 My stay
Thank you. I really enjoyed my stay at W. I really liked the comfort of the bed. I had a good sleep. The staff was very helpful.
March 31, 2014
Rated 4 out of 5 by cybernell great hotel
W is great, food is very good, staff very kind, bar great too, and everything was perfect.
i absolutely recommend to anyone to enjoy the experience.
March 21, 2014
Rated 5 out of 5 by TeteTaipei2013 W Hotel Taipei - leaves a great impression
From the moment you walk up to the W Hotel Taipei you sense you're entering into a special experience. From first impression through check-out time, the staff, the building, and all ammenitites are a "beautiful expeirence".
May 1, 2013
Rated 5 out of 5 by CM30 excellent service all around
Staff was friendly and very helpful. It was my first visit to Taiwan and they made me feel right at home.
April 1, 2014
Rated 5 out of 5 by rhleung Agruably the best W Hotel
Over the years, I have been to a few of the W Hotels around the world - New York, Hong Kong, SF, Seoul etc, I have to say I always like W Taipei the best. Always feel home when I go to Taiwan and the staff are fabulous!
October 21, 2013
Rated 5 out of 5 by Michael1203 Excellent
I stayed in W Taipei for several times, this time I feel the service was improved. It becomes more considerate and comfortable.
March 23, 2014
Rated 5 out of 5 by Worldcruzin Great Service, Great Location, Great Hotel
If you like to be seen, this is the hotel for you. Staff knowledge of Taipei is fantastic. They were able to find what I am looking for and their recommendations are awesome. I would definitely stay there again.
November 14, 2011
Rated 5 out of 5 by FosterGrant Great Stay
Great city location. Very chic, classy hotel. Staff are fantastic. Very helpful. Everyone meets your needs. Great atmosphere. Extremely clean. Extremely organized. Great breakfast buffet.
January 24, 2014
Rated 3 out of 5 by tiger007 I can't tell what it is ?
The front desk staffs are not professional as they shall be ! and the servants in 10 th floor restaurant is terrible . I won' t stay here again if the situation is the same like this in the future !
December 26, 2013
Rated 5 out of 5 by FY777 Fabulous Fabulous Room
Great Location in heart of Taipei. Train station beside the hotel. Well-connected to shopping malls. short distance to Taipei 101. Great service. Most importantly rooms are modern and clean. will be back soon.
December 8, 2012
Rated 5 out of 5 by YSLIU One of the best hotels I have ever stayed
The W Hotel in Taipei has everything. Location, service and cleanliness. It is next to 101 and lots of shopping and eating places. It is also right next to subway station. I would recommend to all my friends.
February 3, 2013
Rated 5 out of 5 by RoyH Excellent Staff
The wonderful staff are what makes a stay at the W Taipei so special. In particular, Justine the hostess at the Kitchen Table always mad it a point to greet me by my first name and made me feel very welcome.
June 11, 2013
Rated 4 out of 5 by redchen nice view for the 101 fireworkds on nye
nice view kinda pricey 1500 for a night required you to get two nights. if you do not like the crowded and have a couple friends that is willing to split the bill then would recommend.
January 25, 2014
Rated 5 out of 5 by Rowy Comfortable stay
Situated in a convenient spot.Nice friendly staff. Feels at home during my short stay.
March 31, 2014
Rated 4 out of 5 by BadExperience Disappointed with the service at The Kitchen Table
Good hotel and location but there are rooms for improvement on their service.
On 4 June 2013, I made my way to The Kitchen Table for breakfast. A friendly hostess asked for my room number and then brought me to my table. As usual, she asked whether I would prefer coffee or tea and any juice. I ordered Latte and orange juice and went to the buffet table to take my food. Both Latte and orange juice were not served even after I finished my first serving, so I reminded one of the waiters. I waited for another 10 minutes but no avail.
A captain or manager wearing a suit approached me and asked whether I want any hot beverage. I responded that I ordered Latte and orange juice at least 20 minutes ago but still have not been served.
Although I repeated my order 3 times and waited for at least 30 mins, I still did not get my Latte and orange juice. Very disappointed with the service. It was bad enough to experience this once, but it happened to me again on 6 June 2013. I don't see other guests encounter such a bad experience. Their beverages or juices were served immediately. Why me???
June 8, 2013
Rated 5 out of 5 by ayywong Hip decor and best service!
In general, every staff we encountered from 1-3Jul was excellent - responsive, fast thinking and always so cheerful. We traveled together (rooms 1426, 28, 30) and want to say big thanks to all the staff!
July 5, 2013
Rated 2 out of 5 by sutton73 too expensive
this is Taipei not new york or london. $aud560 for an ok room with no breakfast or internet is absolutely ridiculous.
March 13, 2014
Rated 4 out of 5 by Vidan Superb bed with excellent pillow
After a long day of either business or sight seeing, a good night sleep in a comfortable bed would make a big difference.
March 8, 2014
Rated 5 out of 5 by Reinardus One of my favorites
Friendly and efficient service
Nice gym and spa
Food is good, but not as good as Hong Kong for instance and at 10 am the waiters at buffet get too stressed.
October 29, 2013
Rated 5 out of 5 by TeteTaipei2013 W Hotel Taipei - great experience
Your stay will always be one of pleasure and fun. You will be greeted with friendly staff and great food, excellent rooms and you feel at once in a better mood throughout your stay...
November 16, 2013
Rated 5 out of 5 by Maggie2013 Great services
With a big box of souvenir needs help to pack. Eddie from the concierge helps me to repack everything and make sure my luggages is not overweight. Very friendly service and helpful.
November 13, 2013
Rated 4 out of 5 by StanLuk Breakfast
I have tried the breakfast in the Kitchen and have found there is room for improvement in food quality. Fruits are my only like on the 7th morning but not the others.
January 10, 2014
Rated 4 out of 5 by kcw007 Very relaxing stay, excellent customer service
The W hotel staffs have excellent customer service, they attended every need to make our stay very pleasant.
March 10, 2014
Rated 2 out of 5 by Disappointd Disappointed
Had expectation for W hotel as have confidence in the SPG hotel from stays at the Westin and Sheraton. However, complete disappointment in W taipei in terms of design and services.
October 11, 2013
Rated 4 out of 5 by JJ37 Good but can be a lot better
Nice hotel. Areas which be improved:
1. Bell service/security at the main hotel entrance
2. Efficiency of reception and registration
3. Overall value/money performance
December 30, 2013
Rated 5 out of 5 by tc11 Extremely Impressed by the Service Provided
I stayed in W Hotel Taipei over 2 - 5 Jan.
On the second day, I needed some medical attention. After review with the in-hotel nurse, she suggested for me to visit the A&E department of the nearby hospital.
The hotel very kindly offered to provide a staff to take the trip to the hospital with me. Being a foreigner and not knowing the ins and outs of visiting the hospital, I was deeply relieved for this.
May, a cheerful and friendly staff at the front desk, came along and she really represented true hospitality in ensuring that my registration went smooth, that my correspondence with the doctors went well, that my medication was received and she went through each instruction on the label meticulously with me.
She went out of her way to ensure that my experience at the hospital (for 2hrs) was the best that she could manage. I'm truly grateful and impressed by this.
I've had stayed at several other W Hotels, but through this experience and at other touchpoints in the hotel I must say that W Hotel Taipei has absolutely got it right in terms of the perfect guest experience that is truly worthy of a W Hotel brand.
January 9, 2014
Rated 3 out of 5 by lsBO The water tap hurts my hand
The square-shaped design of the water tap (together with the relatively poor maintanance) make myself hurt my palm when I switch on the tap. Part of my right palm is swollen.
September 29, 2013
Rated 5 out of 5 by Peggyki Love W Taiepi
My experience here was PERFECT!!!!!!
April 1, 2014