Rated 5 out of 5 by Joeb W Scottsdale
Each time we're in Scottsdale for our annual golf trip we stay at the W Scottsdale. Our experience as in previous years was first rate during a very busy time of year for the staff.
Shannon made our party feel extremely welcome. I compliment her on the ability to be courteous and professional, while truly embracing the best in guest services.
Till next year!
February 6, 2013
Rated 5 out of 5 by Travelite A fantastic stay
From the initial email from W insider inquiring for special needs and amenities, amazing upgrade to Marvelous Suite, yummy dinner at Sushi Roku, free ride on Acura to the grocery, awesome dance music on the roof top, complimentary room service platinum breakfast, after stay follow up, W Scottsdale is definitely one of the best Starwood hotels in N. America.
February 13, 2013
Rated 5 out of 5 by Ingrid1218 Home away from home
Not only is the Scottsdale W Hotel a beautiful property, it is truly one of my favorite hotels ever! I stay at the W Scottsdale twice per month for business travel and it is my home away from home. The staff is wonderful, the hotel is immaculate, the rooms comfortable, food and service in the Lounge excellent. Great location in the heart of Scottsdale!
December 21, 2012
Rated 5 out of 5 by Nada50 Perfect!
Had a girls night out and stayed at the W. The hotel was perfect. LIvely, energetic, great people watching. Ideal location for meandering about Old Town Scottsdale.
June 9, 2014
Rated 5 out of 5 by SeattleMike Above and beyond
The staff here goes out of their way to make sure you have a great stay. We had an amazing 10 days with great music at the pool, and great food and drinks. The W Insider, Shannon, checked on us daily to make sure we were being taken care of and offered to help us find things to do in the area. I LOVE this hotel and can't wait to come back soon.
July 11, 2012
Rated 5 out of 5 by cdpetrosi Our MDW tradition
We love coming to this hotel for MDW!!! The staff is awesome and the pool parties are fabulous! The pool waitresses Mallory and Alyse are the bestest! ... Totally recommend Sushi Roku happy hour / dinner.
May 28, 2014
Rated 5 out of 5 by jennphonic Bliss.
I love this hotel. I think this has been my favorite Starwood experience to date. The front desk staff was great, as usual. From the pool bar staff to the Bliss Spa, I was treated exactly how I'd want to be. Bravo!
Special kudos to the meeting room staff. We had a training in Studio 1/2 and everything was perfection!
August 13, 2013
Rated 4 out of 5 by Rated45 Needs to offer free shuttle service for their guests
It would be nice to offer to have shuttle service to their guests. Service is offered for the nightlife and other festivities it should be offered for the guests coming from the airport a nice plus
May 20, 2014
Rated 5 out of 5 by Travelite A fantastic stay
From the initial email about special needs and amenities, the amazing upgrade to Marvelous Suite, the yummy dinner at Sushi Roku, free ride to grocery on Acura, fun music by the pool, platinum complimentary room service breakfast, after stay follow up, W Scottsdale is one of the best Starwood hotels in N America.
February 13, 2013
Rated 3 out of 5 by Monica123 Must be ready for late night noise.
I had a room above the lounge and the music was loud enough to keep me awake until 2am. Then the after party outside lasted another 45 minutes (on a Thursday night) and I could hear all of it from my room. I have stayed at this property many times, but rooms on the second floor will no longer be acceptable to me.
January 26, 2013
Rated 5 out of 5 by Slent1 Perfect Stay!
The rooms are phenomenal, beautiful design, great amenities, and incredibly friendly and attentive staff. Considering the room was reserved and paid for by a third party, I was relieved that the reservation and billing process went flawlessly.
May 1, 2014
Rated 5 out of 5 by WonderfulTX w stands for wonderful
I stayed at the W hotel and had a wonderful experience. The staff, food, room were too wonderful to ever forget. The best sleep in a hotel bed in a long time. The visit was for business, but future visits to scottsdale,AZ will be wonderful when staying at the W hotel. A must stay when in this beautiful state.
June 21, 2013
Rated 5 out of 5 by PJO4546 Great staff/facilities
The night's entertainment was great. Spent the early evening ehaving dinner at Sushi Roku then sat and enjoyed the band that was playing in the lobby bar area. Later spent the rest of the evening dancing to a lively DJ at the outside bar and pool area. Was a beautiful evening which made the night incredible.
May 13, 2013
Rated 5 out of 5 by LadySpringer Really a nice stay!
I will likely be coming to Scottsdale for business every couple of months and was so happy I stayed here. The room was clean, organized, plenty of towels etc.
Also, I needed a quiet romantic out of the way restaurant and the concierge on duty Tuesday night made an excellent recommendation.
February 20, 2014
Rated 3 out of 5 by MMAR MMAR
Good hotel for a party where you wanted sushi at Happy hour, got bleary eyed and then went your room to pass out. I could do without the light show in the elevator; and would prefer they spent money to maintain the grout and allow for more than 8 self parking spaces.
April 4, 2014
Rated 4 out of 5 by chris great hotel, paper thin walls
The staff and general areas of the scottsdale w are great. So attentive to my needs and willing to help. Really appreciated the customer service
My room was nice,especially the big shower, but the walls are paper thin. I could hear everything in my neighbors room. It was like we were in the same room.
February 22, 2013
Rated 5 out of 5 by Guy333 Really fun
This hotel is a great destination if you like the night life, lots of restaurants and clubs nearby, and the hotel itself is cool and inviting. We were treated like celebrities by the staff. The pool area has a fantastic party every night.
April 14, 2014
Rated 5 out of 5 by Real10 Made our Bachelorette party an unforgettable experience!
We stayed at the W Scottsdale for my girlfriends Bachelorette party and cannot say enough good things about our experience. Shannon took care of us and made sure we had the best trip possible. I highly recommend the W and hope to be able to come back in the future for another vacation.
April 22, 2013
Rated 2 out of 5 by businesstraveler36 Pay attention Business Travelers
This hotels main focus is on the night life and not the Business traveler.
No platinum check in, upgrades or extended check in.
Kids screaming in the hallways late at night, parties in rooms, etc...
May 3, 2014
Rated 5 out of 5 by jmm1977 W Scottsdale is the Place to Be
You can't beat this location and the facilities are superb. As someone who stays in hotels frequently, I am not easily impressed, but this one hits the mark and exceeds it. The staff is super friendly and helpful. Make sure to reach out to Shannon, the W Insider. She is the best.
March 22, 2013
Rated 5 out of 5 by Canada416 Great stay
We had a large group with us. The staff at the hotel was amazing , everyone from the gift shop manager (canadian) to VIP manager (dawn) to serving staff (Mallory)was amazing. The only negative was the restaurant for breakfast didn't seem to have the same level of service.
January 20, 2014
Rated 5 out of 5 by impressed2201 Sushi Roku
The Hotel is amazing but the restaurant is a HOME RUN. The food, the service, the ambiance!!!! Manager Thai was an incredible host and runs a tight ship. My wife and I would rate it up there with the best of the best. Thanks for an incredible experience. We'll be back soon!!
September 2, 2013
Rated 4 out of 5 Great Stay - minor room for improvement
Love this property. Have stayed here several times before.
One gripe is towels were not soft. Kind of old and scratchy motel like towels. Def not up to W standards.
Shower was clogged, wouldn't drain.
Other than that, great stay. Shuttle service guy was awesome!
September 24, 2012
Rated 1 out of 5 by Maxie This hotel is not for people over 40
Noisy not accommodating and not geared to people who seek relaxation from a very hectic and hard working life Hotel has load music piped in everywhere and drinking seems to be there main goal throughout Woken up during the night by partygoers banging on my wall
May 4, 2013
Rated 5 out of 5 by Steveo24 AMAZING HOTEL
BEST TIME OF MY LIFE HANDS DOWN. Kudos to and amazing staff.
May 27, 2014
Rated 5 out of 5 by inderdevta75 A great experience
My wife and I stayed at the W last weekend. It was simply amazing. From the time I checked in to the time I checked out, the staff was great. They met our every needs/calls with happy faces. Jilly L went out of her way to make our stay a memorable one.
July 18, 2012
Rated 5 out of 5 by Sundog Simply Amazing!!!
What a wonderful place!!! This hotel treats you like royalty. The food is great. The rooms have an amazing European feel to them. The pool area is fun yet relaxing. The service is amazing. I can't say enough. My wife and I loved it...we will be back!!
April 3, 2013
Rated 2 out of 5 by J2003 Very disappointing
This hotel has all the keys for a nice stay but severely lacks when it comes to making people comfortable. We checked in around 5:00 for a nice night away with friends. Had dinner at Sushi Roku where the staff was not very pleasant or eager to make things work for a large party. Food was so so. The atmosphere was great, fun music, lively audience, fun place to party. After enjoying ourselves all night by the pool, we went to bed at around 3am. By 6 am, the small window in the shower lit up the entire bedroom like a giant light orb making me feel like I was laying outside in the sun. I don't understand why they bother with blackout shades in the room when this window is open to the sun. All the glass in the rooms is frosted which makes it glow even more than normal. Worst part about it is that they have a waterproof blackout curtain designed specifically for this window, but don't warn you ahead of time to ask. I had to call down to the desk at 6:30 in the morning and wait for a stranger to come in while standing in my robe to fix it. This hotel does NOT go out of it's way to make you comfortable. They even warn you ahead of time of the late night noise and activity. You would think they would like to make their guests comfortable the next morning by anticipating the need to sleep in.
June 2, 2014
Rated 5 out of 5 by ameason88 Posh is good, but comfortable is better
This was a very clean, modern hotel. I enjoyed every aspect of my stay except for the mattress. I haven't slept that bad in a very long time. I can only attribute it to the hard mattress and nothing else. Everything else was topnotch!
January 31, 2014
Rated 5 out of 5 by Ewymore28 This hotel is a lot of fun
We had a great time at the hotel. It is very up beat and modern. The food in the sushi restaurant was to die for. However, the staff was less than helpful when we had issues with our room. Other than that it was an overall good experience.
August 26, 2013